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Crowdtap has a rating of 2.5 stars from 345 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crowdtap most frequently mention gift card, customer service, and enough points problems. Crowdtap ranks 14th among Survey sites.
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Crowdtap is a platform that connects brands with consumers to gather insights and promote products through sampling and reviews. Here's a review based on common user experiences: Pros: 1. **Engagement Opportunities**: Users can participate in various activities such as surveys, polls, and product sampling, which can be enjoyable and rewarding. 2. **Earn Rewards**: Participants can earn points or rewards for their contributions, which can be redeemed for gift cards or products, providing tangible benefits for their time. 3. **Product Testing**: Members often get the chance to try new products before they hit the market, allowing for early feedback and an exclusive look at upcoming items. Cons: 1. **Reward Redemption Delays**: Some users report delays in receiving rewards or difficulties in redeeming points, which can be frustrating. 2. **Limited Availability**: Opportunities can be limited based on demographics or location, meaning not all users may qualify for every campaign or activity. 3. **Technical Issues**: Occasional technical glitches with the platform may affect user experience, such as survey loading issues or login problems. Overall, Crowdtap offers an engaging way for consumers to interact with brands and earn rewards through various activities. However, like any platform, user experience may vary based on individual participation and technical factors.
So it finally happened to me after reading about it happening to so many others. Had been on here for a solid year, earning as much as $60 a month. Just cashed out for 5 bucks and immediately I can't get back into my account & says I've been banned. These people are slimy! Another issue I had with them is I was signed up to do a $100 survey. They confirmed with me multiple times, both through calls and emails. Then literally 30 seconds before the interview was scheduled to start, they cut me and offered $20. I raised a stink since I had scheduled my whole day around this and ended up getting the original $100 offered. By the way, none of the emails indicated that being cut at the last second was even a possibility.
I got banned absolutely WRONGFULLY, because I had been a member for so many years and I knew the right and wrong things to do, so I wouldn't jeopardize my account, I asked crowdtap why and got blocked and ignored. Obviously this was malicious. This company is horrible. It's like they're out to get you for no reason.
I, along with many other members, have experienced TERRIBLE things with this website ever since the update a few months ago. When they first redid the website, there were extreme issues. I lost almost 4,000 points and even though I've provided proof and talked to customer service weeks upon weeks, they assured me that my points were stored in the system but I was never reimbursed! NOW, they've been banning members left and right without any reason at all. OR they will say that you either were lacking in your answers or had multiple IP addresses, with NO warning and NO PROOF. I don't know what's happened to Crowdtap within the last six months, but it's really changed for the worse.
I tried the app last year and got banned for no reason at all what is with this app scamming people there are good servey sites that are legit and would really pay you and reward you with giftcards I recommend you all try drumo or servey junkie at least you will be rewarded.
OMFG! I made an account because Crowdtap pisses me the $#*! off just like I see a lot of other reviewers! I see that Sweet P. Is dead on! EXACTLY what happened with me as well! These scumbags that call themselves Crowdtap just want $#*!in free work and do not want to pay a lot of other people. They will delete your account for no reason. Meanwhile still send me alerts & invites?! Like WTF! Who does that?! LOL. I also live in the US so not out of country either. I've always done nice honest work as I did for years with the better older Crowdtap that wasn't scam artist owners that it is now. Sad how things change for the worst. I also have gotten legit ignored by their email. Like clearly these people are getting paid to do jack sh! T but scam & ignore messages... They are owe me money as well for all my hard work. They clearly don't care about other people and aren't kind. So would not waste my time trying to talk many times to an ugly brick wall.
Love crowdtap. I always enjoy the survey questions. You earn points and can redeem them for gift cards. You also get to try samples of products they offer!
Crowdtap is amazing. You can earn gift cards and sample different products. At first I was very skeptical about it but I am so glad I joined! It's completely legit!
I have been doing crowd tap for a week and enjoying it a lot… UNTIL I cashed my points out for $20 gift card the next day they deactivated my account and I didn't know why until they said I violated terms and conditions …but how then told me I had multiple accounts. In which I don't and now they won't send my shift card because it was deactivated which is $#*! bc I cashed out the day before they kicked me off! Watch out for these scammers!
Tip for consumers:
You will get kicked off, 2 friends of mine where kicked off as well for nothing
It's an easy way to let companies know your opinions while also earning gift cards and getting the chance to sample new products! I check the website every day
Thank you, Patti! We're glad you enjoy Crowdtap and shared your feedback.
I've been using Crowdtap for several years and have gotten to try lots of awesome products. I wish I had more time in the day to do the surveys because they are pretty fun!
Hi, Melanie! Thank you for your review!
THE BEST site to earn FREE gift cards and try FREE full sized products. NO CATCH. You dont even have to enter in your debit/credit card. Just review the products they send you or answer your survey questions. ABSOLUTELY recommend. There are always sampling opportunities for EVERYONE. You won't be disappointed.
Thank you, Britt!
I love that Crowdtap send you full size products to review, instead of small samples. To really get to experience a product, you need time with it. Crowdtap is not like others site.
I absolutely love Crowdtap. I answer simple survey questions and earn points to get giftcards. You also get to try out new products for free every once in a while. Would highly recommend
Thank you, Varuna!
I enjoy crowdtap in every possible way. Even though you don't always get samples to test you still learn a lot and have different options to get some gift cards by doing surveys
Thank you for that review, Yuliya. And you're right - even though members do not always get selected for samplings, every single *action* (which used to be called missions) allows you to give your feedback on a variety of subjects. We always appreciate your feedback!
I got a 5 dollar amazon card in 1 day I made 10 dollars off this site in a week all you have to do is take real short surveys u never get disqualified then you cash out!
I have been using Crowdtap for almost 2 years. I enjoy using then and being rewarded. I'm glad they have given more gift card options. I thought there was going to be an app available now though.
Hey there, Allison. Thank you for your feedback. We love that you enjoy using Crowdtap and earning rewards. And yes, we are still working on an app. We promise, members will be notified as soon as it's available.
I absolutely love this site. Always fresh surverys daily to earn points and great products to sample. Ive never had missing points or problems with the cards. Best paid survey site ever!
I would give 0 stars if possible - my account was disabled with no reason provided other than "violation of terms of service". When I contacted support I was advised that if I believed this to be an error, I could let them know and they'd look into it. I replied and advised that this was indeed an error as I've been nothing but honest in my responses, only have one account, and am obviously not a bot. I received a generic response within seconds advising they would not be reinstating my account. Their customer service is atrocious, and I lost points that I had been saving to cash out. I loved this app and was a loyal user who referred MANY friends and family, but I am deeply hurt and think it's grossly unfair the way this was handled. After looking at complaints on Better Business Bureau site, I can see that this is common practice for them, which is a shame. I advise either staying far away from this service OR cashing out points as soon as you're eligible - you never know when they'll cut you off.
Crowdtap is the best site ever i do get rewarded. For my opinions i dont have any trouble with them i redeem my points and get ky gift cards in same day no time to wait
Thank you for that review, Denise. We are so glad that you enjoy earning rewards on Crowdtap.
One of the easier survey taking sites I've used. You can apply to review real products that they ship to you or exchange points earned from taking surveys for gift cards.
I must say this site is easy to use and getting points for gift cards is a perk. I use it almost everyday just to keep up. It's fun and exciting at the same time.
Thank you, Jennifer, for your review. Glad you're having fun on Crowdtap.
I totally love crowdtap one of my favorite sites I have the change to try new products and also get rewards which I haven't find any site like this one I totally love super easy to get the rewards also fast I totally recommend if you're the kind of person who like rewards and also to try new things
Thank you, Rocio. We thank you for the love!
I have been a loyal crowdtap user for the past several months, ever since my daughter referred me. Although as of recently, my account had gotten deactivated randomly. I reached out to crowd tap customer support only to find out they didn't like one of my answers to a question. They went ahead and reactivated my account only for it to get deactivated again a few days later. I again, reached out to crowd tap support. They say that they'll get back to you in 24 to 48 hours as well, and it took them over four business days to get back to me. This time stating that they would not reactivate my account because I violated the terms of service. They did not give me an explanation of what term or terms I violated. I tried reaching out to them again and Harley Monroe told me that due to security reasons they could not disclose why my account was deactivated. As humans I believe we have rights and that is one of them. I have a right to know why I was banned from crowdtap. Especially considering I did nothing wrong! And if you won't give me a reason I really know I didn't do anything wrong. Support has been a nightmare to work with, I just want to compensated for the surveys that I did complete correctly, I have plenty of points for a gift card. If I had to guess too I would say it's illegal to not compensate people for their time. The way I see it you don't wanna pay up! Completely unprofessional!
Products used:
I took surveys to earn gift cards.
Hi Tami, We'd like to look into why your account was disabled. Please provide your Support Request # via message in Sitejabber so we can investigate and escalate the issue with our team.
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Crowdtap offers up thousands of questions for you to answer every day. Simply share your opinion and earn rewards, gift cards, and free product samples. It’s that easy. https://bit.ly/2PD5fEg
Hi Tatiana - We’re sorry you had a negative experience with Crowdtap! If you didn’t receive your gift cards within the 1-3 business days, please email us at support@crowdtap.com so we can investigate why. Regarding sampling missions, Crowdtap selects members who fit a certain profile that the brand has given for a specific product, and you may not have fit that criteria. While we wish we could send samples to everyone, it’s not always possible and apologize for your frustration!