CSL Plasma
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How would you rate CSL Plasma?
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Kentucky
1 review
1 helpful vote
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I went to this plasma center i was waiting for 25 mins just to be seen then i waited for another hour going through questionnaires and tests just for them to tell me that i can't donate and i was not compensated for my time

Date of experience: June 6, 2021
Georgia
1 review
0 helpful votes
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Today, this location bathrooms were out of order but it's encouraged to drink lots of water before donating. They had already took my vitals before disclosing that information. I had to use the restroom and was encouraged by the staff that it was ok to go somewhere to use the restroom. When, I got back I was told my vitals had to be redone which was fine but they wanted me to wait in line to see the nurse to have vitals check and that was not okay. It was not my fault their bathroom was out of order. I wasted 1 hour and half of my life for nothing.

Date of experience: March 16, 2021
Oklahoma
1 review
0 helpful votes
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Just know
November 11, 2023

I was very disappointed to find out that I was chosen to receive a extra $30 just to find out that once you donate. You have to wait 48 hours before you receive it. What a rip-off. I didn't wait 48 hours to donate!

Date of experience: November 9, 2023
North Carolina
1 review
1 helpful vote
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$#*! whole
August 25, 2021

They just waste your time lie to you about everything won't let anybody donate if you prick your finger six years ago they're gonna tell you can't donate if your little toe is discolored they won't take blood out of your arm this place is a joke anybody who goes here waste their time

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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CSL Cleveland
February 20, 2024

I donate at CSL Plasma Cleveland, west 25th street. It is a very clean facility and all the employees I have encountered have been pleasant, friendly, and very helpful. My questions get answered and I feel safe donating here. I get to make a little extra money and save lives at the same time. WIN WIN!

Date of experience: February 19, 2024
Michigan
1 review
0 helpful votes
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The Best Staff!
July 27, 2023

I love my CSL Plasma Center#205! The staff is the best, bar none! Even when short staffed and busy, I've not yet seen or heard an unhappy comment. I have a tricky vein, and can only use my left arm to donate, but thanks to staff members like Harley, Mia, Abby, Lindsay, Brittanie, Kristina Theresa and the rest of the gang, I most often finish my donation without incident! They are sweet, kind, compassionate, and professional. I wouldn't go anywhere else even if they paid more! Thanks #205! I love you all and you have my utmost respect!

Date of experience: July 26, 2023
Minnesota
1 review
0 helpful votes
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Most of you guys are real nice. You guys do your job well in I always smile when I'm there you guys have good hearts for helping us especially with the pandemic going on so thank you guys for everything you do-juvoncia

Date of experience: June 29, 2021
Alabama
1 review
1 helpful vote
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Terrible people!
August 9, 2023

Mobile, AL location: The screeners at the front are the worst! The are not friendly and have an attitude every time I've been there. They are power tripping instead of making donors feel at ease. The mission statement on the wall states you have a welcoming environment. That is laughable!

Date of experience: August 8, 2023
Florida
1 review
1 helpful vote
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I'm not sure what their deal is, but management just keeps allowing them to fully stock up on appointments despite the fact that they are horribly understaffed to handle the volume of people they're taking in. Yesterday I went in when they weren't that busy at 1 PM and after 3 HOURS I had yet to even start the blood drawing process. At that point I just left because on top of that, there were people that had been waiting LONGER than me. Even more so, they had a line so long of new people coming in that they had to designate more space for it. Doesn't that defeat the whole purpose of taking appointments?

Date of experience: July 7, 2023
Maryland
2 reviews
0 helpful votes
Follow Brenda A.
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Stop in and donate! Not only am I a donor who helps to make important medicines for immune deficiencies to help save lives. I'm also an employee who loves doing what I do best and that's in serving the beautiful donors that come through our front door. Why don't you come and donate? It's an awesome thing to do come save lives and make a diffrence in your community! #CSL174#200#GROWING

Date of experience: June 7, 2018

Overview

CSL Plasma has a rating of 2.4 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.

service
199
value
153
shipping
64
returns
63
quality
126
+45