How would you rate CSL Plasma?
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Florida
1 review
0 helpful votes
Follow Danita P.
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Good experience
November 6, 2022

I always have a good experience coming to CSL plasma stone mountain. Staff are professional and comical. I'm always greeted by my name after lots of hugs. Lovely people at this location

Date of experience: November 5, 2022
Texas
1 review
2 helpful votes
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This place is a joke... I became a new donor again after not going for over 6 months and I told them about my tattoos and piercings... the lady asking me the questions in the booth asked me how long since my last touchup and I said 6 months and she said ok and we continued on... I've been donating for 2 months since with no problems until this fugly looking chic with nasty piercings on her face wana call me out on my tattoos... I told the manager exactly what went down 2 months ago and bc that dumbass didn't do her job right now I'm permanently deferred! Oh well this was just play money anyways but it just sucks that bc of one dumbass not following their policy I'm the one who got the short end of the stick... if I was able to ever go back I recommend telacris on Ayers by the bus station... they have a nice waiting area and pay you a lot more than these people do!

Date of experience: July 10, 2019
Illinois
1 review
0 helpful votes
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Not happy!
August 4, 2021

I've been a donor for four straight years. Very loyal. Got a platinum card an they don't even know how it works. An I'm not getting double points either.

Date of experience: August 4, 2021
Michigan
1 review
0 helpful votes
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Disrespected
August 31, 2022

My mom called she's very sick so I have to be on call all the time. The young lady said put it in my notes. She always talks about me bad and laughs at me

Date of experience: August 31, 2022
North Carolina
1 review
0 helpful votes
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Great fast service
July 9, 2022

Even though the overcrowded CSL was packed the staff handle it correctly well. I will recommend this place to a lot of people because of their customer service

Date of experience: July 9, 2022
Georgia
2 reviews
5 helpful votes
Follow Mattie H.
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Pay for plasma.
June 27, 2022

Why do they pay $100 for your first 8 visits then decrease to $50 and still take the same amount of plasma? Plasma is a billion dollar industry. This is why I stopped donating.

Date of experience: June 27, 2022
Oregon
1 review
1 helpful vote
Follow L B.
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I absolutely won't ever go anywhere near these people ever again. Terribly unprofessional and extremely rude! Some serious a**hole named corey or something like that is an absolute piece of s***! I took some folks to donate and this guy was an absolute jerk to us all. He mumbled all of the stuff he says he has to read, during the so called physical, and gave the impression that he really didn't want to be there. Very unprofessional in every single way possible. We have to wait in line outside and other people in the line told me that he's always an a**hole to everyone. If i owned this company he'd be so gone. I'll never donate to them ever again and neither will any of my friends. Considering that they sell the plasma for far more than is offered to us makes this a shady business anyway. The very fact that someone like corey is employed by this company tells me all I need to know about them! The rest of the staff are a lot better than corey the a**hole though. I'll donate to a reputable agency like red cross from now on.

Date of experience: December 29, 2020
Missouri
1 review
1 helpful vote
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Don't waste your time!
January 6, 2023

I was treated so disrespectfully! I was fondled by and humiliated by a man thar worked there! He had a narcissistic attitude toward me the minute I sat down to watch the video... I had my cellphone in my hand but I wasn't looking at it and he walked up to me and said if he caught me looking at it he would make me start the video over. That was my first encounter with him. Everyone else was nice. He did my physical exam and made pulled my shirt up way to far said he needed to check for enlarged organs? I could understand that but he went too far touching me inappropriately. Then pulled me back into his office and told me that I couldn't donate because I had a previous head injury from 2 years ago and said that I would need a doctor to sign off for me to give my consent to give plasma?! Don't go to CSL!

Date of experience: January 6, 2023
Illinois
1 review
2 helpful votes
Follow Bill U.
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I went to donate today. 5 people working the donor floor, with 4 donors already seated and donating. Nobody setting up seats, and they were all too busy $#*!ing about everyday bull$#*! going on at home. The donor across from me started to feel bad, and all the workers gathered around that person. One worker fanning the donor whole the others watched. Needless to say, I was not happy to see a staff larger than the number of donors, and nothing getting done to get me stuck. I decided my time is more valuable than what they think, so I got out of the chair and left. I complained to the people at the front desk, and they asked me if I had a few minutes to talk. Well, if they would be doing their job, I would, but since nearly 45 min elapsed, I figured their idea of a few minutes would be another 45 min.
I will go back one more time this week, but they are going to have to pay me for the time spent today.
If they don't get things straight. Im done. That's a real shame that people who rely on plasma for treatment are not getting what they need from a place like this. Turnover rate must be extremely high here.

Date of experience: August 9, 2022
Illinois
2 reviews
3 helpful votes
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They lie about pay
July 2, 2023

Csl plasma lies upfront about what you will receive in pay. Their technicians do not know what they are doing and have bad attitudes. I went 5 times for the promised 100 each time. The first time they stuck my arm 3 times because they are incompetent. The second time the same thing but when the machine returned the blood it went into my arm not my vein causing it to swell up. I had a bruise the size of my whole upper arm and it required me to wear a long sleeve shirt for two weeks while the giant bruise healed. So if you are desperate for money go to csl plasma but consider yourself warned they don't care about you and will cause you to look like some junky who shuts up drugs after they screw up your needle stick because they are rushed to go on lunch. They are understaffed and it shows in their performance. It's a place you go for a last resort but remember they don't care about you and will lie to get your plasma. They get paid 3000 for your donation the least they could do is not lie and be professional while acting like heroes that just use broke people and throw them away like trash. Don't make them money they don't deserve it switch donation locations and never go back to CSL Plasma the worst plasma donation company on earth. Zero stars should be an option for this scum bag place.

Date of experience: July 2, 2023

Overview

CSL Plasma has a rating of 2.4 stars from 433 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.

service
199
value
153
shipping
64
returns
63
quality
126
+45