website thubmnail of CSL Plasma
How would you rate CSL Plasma?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
1 helpful vote
Follow Brian J.
Unfollow Brian J.
Send Message
Share Review
Report Review

Be A Professional
May 28, 2022

The staff who do the initial vitals and processing procedures at the CSL Hamilton NJ location are lazy, unprofessional and inconsiderate. The line of donors waiting to get processed could be 3 or 4 long while ONLY 1 staff member can be found straggling to reduce the number of donors, while their colleagues can be found talking amongst themselves about everything from their kids to weekend plans. This is consistent behavior which equates to a severe lack of professionalism. Clearly they're here to receive a paycheck. Because patient care isn't a priority.

Date of experience: May 28, 2022
New York
1 review
3 helpful votes
Follow Jane D.
Unfollow Jane D.
Send Message
Share Review
Report Review

If there staff would of looked at my veins right the first time, I would of never had an issue! They didn't do there job and I'll never be able to donate with this company. All because they have lazy people working who don't pay attention to what's what! When I was able to donate at another company with no problem. CSL in canton Ohio has absolutely poor management and lack of skills! Believe me I will get the word out on this location!

Date of experience: May 9, 2021
North Carolina
1 review
2 helpful votes
Follow Jessie F.
Unfollow Jessie F.
Send Message
Share Review
Report Review

False advertising
June 10, 2022

So my app told me I have 9 days left of my 45 as new/returning donor which means it's 100 worth the trip so I get there donate and am told 52 was my amount so they claim it's 30 days to get in ur first 8 donations for 100 now so the app isn't right now and lied to me wasting my time and gas cause for the trip I make I won't for no less then 100 cause they stay packed and ain't none of them in no hurry best believe that so something I can do in hour maybe less they drawn out to 3-4 plus just simply cause they can they getting hourly pay. Either way don't believe the center or app they all full of it. The other picture is were they take points randomly day(s) before while I'm logging in daily. These money hungry animals charge out the rear for the things made from plasma yet what we get isn't crap but when I'm expecting 100 for my visit and only get 52 and told they'll send it to it department cause it does say that but is wrong wtf I am so upset

Date of experience: June 10, 2022
Ohio
1 review
4 helpful votes
Follow Charlene W.
Unfollow Charlene W.
Send Message
Share Review
Report Review

Poor Pay
December 20, 2023

I truly understand saving lives but the pay is highway robbery. Over $2000 for a tube of plasma. And you only get $50-65 dollars. By the time you take monies off card, you basically end up with a total of $30-35. Sad. I'm over this place.

Date of experience: December 20, 2023
New York
1 review
4 helpful votes
Follow Melanie O.
Unfollow Melanie O.
Send Message
Share Review
Report Review

Run don't walk
November 20, 2022

I went to CLS plasma where my arm was infiltrated. As you can see below I was injured and had to seek medical professionals. I have for four weeks been going back and forth just to have my co pays reimbursement. Disgusting! I was treated horrible after my arm being destroyed by the RN. Never again.

+2
Date of experience: November 20, 2022
Washington
2 reviews
0 helpful votes
Follow Kelly Z.
Unfollow Kelly Z.
Send Message
Share Review
Report Review

Giving
April 14, 2024

I'm new to the process but I had a wonderful experience giving at the Broadway csl plasma center. I appreciate the rewards and how professional they are. I will be back.

Date of experience: April 13, 2024
Pennsylvania
1 review
0 helpful votes
Follow Carol W.
Unfollow Carol W.
Send Message
Share Review
Report Review

Getting started at CSL Plasma
May 7, 2022

My first time at CSL Plasma actually went very smoothly. I signed in and before I could even sit down in the waiting room someone came to get me. They "warned" me that the process would take at least 3 hrs, to make sure that I had the time. You get a medical exam and lots of questions, but so what. It's all necessary, and that's only for your first time. The procedure itself varies from person to person, but can last from 1/2 hr to an hour. I, personally, didn't have any problems. I'm glad I qualified to help and you get paid. Win-win.

Date of experience: May 6, 2022
Colorado
1 review
0 helpful votes
Follow Darla S.
Unfollow Darla S.
Send Message
Share Review
Report Review

Donating Plasma
August 23, 2023

I've been donating plasma regularly since May of 2020. Overall it has been a good experience. The staff is helpful and professional. I wish there could be a way to make the wait shorter. There are days where it takes over 2 hours for the whole process. The app needs a little tweaking. I was locked out for several days. I called the help line, and that took a couple phone calls to get back into the app. The same survey has been used for quite awhile. Not sure what good the same survey questions do time after time.

Date of experience: August 23, 2023
Oregon
1 review
0 helpful votes
Follow Thomas C.
Unfollow Thomas C.
Send Message
Share Review
Report Review

Upon going in for the first time I was a little hesitant however the staff at csl plasma center is very welcoming and easy to talk to there friendly and insure your comfortable threw the hole process.

Date of experience: April 20, 2023
Texas
1 review
0 helpful votes
Follow Kelin H.
Unfollow Kelin H.
Send Message
Share Review
Report Review

Plasma saves lives
April 5, 2022

I enjoy the honor of being able to help in a worthy cause.
Whatever you heard or how people are doing what's right needs no explanations yet I'm greatly appreciate the staff and management at CSL plasma

Date of experience: April 4, 2022

Overview

CSL Plasma has a rating of 2.4 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 10th among Health Information sites.

service
199
value
153
shipping
64
returns
63
quality
126
+45