CSL Plasma

First thing first, cleanliness nope… second dude let us sit the hell down. Third change your damn gloves. And the little vial they use to test your blood in the beginning. You should pull this out before you stick peoples fingers. If you stick everybody first and then reach into that bottle your contaminating the whole bottle now your sticking a contaminated stick to my open bloody finger. Yeh thats how i catch hep. I will go back to grifols where they pay more and have new machines that ain't loud as hell. Also one more thing dnt tell people they have crappy diets and that they dnt drink enough water. Your not a doctor and you dont know what you are talking about, you are just a phleb. Plus its just not professional sounding. Change your game up folks!

I was rejected by CSL for low Iron. So purchased Iron supplements and began taking them. CSL repeatedly rejected me for low Iron. While I was taking said Iron. I went to my Doctor for test. When the results came back. My Doctor asked me why my Iron is so very high. Explaining that my Iron is not just high, it is super way high. Showing that CSL is full of $#*!. I will NEVER go to CSL again, $#*! them. John Norris

I love CSL Plasma and have been donating there since 2015 i would recommend it to anyone looking to save a life plus make a little extra money for bills or anything that needs to be taken care of in your spare time its a great place to go

I used to donate plasma 3 years ago with Grifols and had zero issues or concerns. CSL staff are incompetent at this location. The so called phlebotomist completely missed the first arm and gave me a hematoma on the other! Due to her incompetence she bruised my arm! Then I go back to try and donate and they send me away twice because of her negligence! I will NOT be donating here. I am going back to Grifols who I ALWAYS had a good donation experience!

I have been going to CSL plasma on riverside dr for about 7 months. It is a way for me to have a supplemental income during these trying times, plus I'm helping to save lives. However the rudeness of certain staff members are appalling! Sharri or Charri or whatever however her name is spelled is just ridiculously rude and obnoxious. You cannot speak to her if you don't know her and I had to find out the hard way. I came in and waved and she all but cussed me out for it. " Don't act like you know me", was her exact words in front of a bunch of people I don't know. I was thoroughly embarrassed and had to muster up the confidence to stay and get my plasma drawn. I am never going back but if more people felt like I did, she would be out of work! How can you be a public servant with such a nasty attitude? I'm never going back!

After going the series of mistakes and wait time and poor service to check in and process donors is highly lacking as their priority.
The facility is clean and up to date but they aren't busy and never full. My guess is due to the poor quality of service.

Been coming to csl. Plasma for a couple months and been okay every Monday or when a staff name daisy works it's always a long line she always walks away and don't even bother to worry about who needs to be stuck next also when I told the manager in charge what's going on and told him all this beds are open and why is there a long line and I told him and he replied with a rude attitude and said how many staff I have and if I didn't like it then I didn't have to donate and move around that's very rude and unprofessional custo service especially coming from a manager or supervisor from the csp plasma

Website and APP from CLS Plasma says make appointment, Once i got to the place i am being told it is on a walk in basis. Website also does not say that SSN card is needed. Then they tell me W2 is ok. W2's form my company the ssn are x-ed out only the last 4 show, so they say that does not work. I show a W2 from 2018 witht he SSN showing. That does not work because it was 5years ago. I ask if they think i change my ssn every year? No common sense. To difficult. Will not go back. You want to donate but if it is that difficult i rather stay home. Thanks for nothing CLS Plasma

Bad stickers and permently damaged outcomes are permently deferred for life! Bad Management cause when they're told what happened abou employees wrong decisions unfairly treatment! All are not bad thank God when I first came I was treated good by some and it just got worse and I ask that God forgive the bad stickers for permanent damage becaful who sticks you and right or wrong Management wil look out for the employees! I stopped going for 7 years to Com back to be deferred cause of bad stickers and I Love to help people who need blood and some time I just need the finances an I was not purchasing anything I was just trying to donate on I 35 and seminary in fort.worth

Csl is not business oriented. The staffing lacks customer service skills, as well as the authoritarianistic security. I did not feel safe at the Jacksonville location. Not because of the community, but the business itself.

I have been giving plasma for about three months now, at another facility twice a week. The place I go to is usually booked and I couldn't get in any sooner so I found CSLR 1960. Are used to live around that area and believe me it's gotten so ghetto. I went in and they first refuse me because I had a bruise on my arm I waited till the breeze cleared and went back the lady just hit my arm and said no you can't give plasma you don't have good veins, I thought I give plasma to the other places all the time and now your saying I can't. I think they discriminate you one I was the only white person that came in there and two she didn't know what she was talking about. It's really disorganized Overthere as well. That's fine I will keep going to my other place and they will take my plasma to help people

Angela Wood at CSL is so nice and does a great job. She knows what she's doing. She's always smiling. I enjoy going to see her she's so pleasant. Others also like mo, massiel, jill, kofi are so nice and professional. I really enjoy going there. And the place is always clean including the bathrooms.

I am a Platinum Donor for more than 2 years, and I have been getting $60 a Donation before receiving a $40 monthly bonus. Now CSL has reduced my 1st weekly donation to $55, and the 2nd weekly donation $60 along with a $10 bonus. So that at the end of the month They can say that They gave me a $40 bonus for the month, but in actuality CSL reduced my base payment by $20 a month. This is scandalous and poor marketing tactics. I think I should take my donations to another Company, who would appreciate my loyalty and commitment, and be more honest.

The building is just about falling apart. You only have 24 beds and 50 people in line. You gotta worry about the machines at our working are gonna take care of you. I go to the Gastonia location. And there is a woman who has a bad limp and black hair. And she has the smartest most condescending mouth of anyone. I've ever seen working in customer service. A young man was the Is manager on dudy the day I was there. He would rather talk than actually draw people to the beds. I got call to a bed for my blood draw three other people got called after me which means they got done before I did. Then they slowed down my machine because they were having too many people in the saline process that they would actually have to work harder to get all out of there. Absolutely should be reviewed and shut down and everyone in the building should be fired,Except for lexi and Nate should be fired.

Well it is the worse wait time in and out is just through the roof. Ive never had to wait so long to get money for plasma that they are making a fortune off of. I would suggest going elsewhere or not doing it at all because you can expect to wait atleast 2hrs and as much as 4hrs in the center on Riverside drive Chattanooga. Take you 34 minutes to actually donate rest of the tome you stand in lines with drug addicts and smelling of pot with about everyone who walks thru the door. Its just not worth sitting and waiting for hours RUN

I went to the Lawrenceville ga. Site and thy were knowledgeable and professional. More importantly they were friendly. Teetee, one of the managers is absolutely awesome. She goes the extra step to help. I appreciate her as well as the other staff.

I was at the CSL plasma center on August 10th. I had accidentally parked. In a handicap space, which everyone does when there's no other parking space is open. And on this day, this worker screener named miss Nancy decided to do the securities job and I felt singled out. She knows so much about the rules but didn't tell me. All I had to do was walk out with a security guard. And what I got my place back in line. She purposely canceled out my visit. And I had to do the whole process over again. Which took me longer to donate through the whole process. Now mind you, she has been working there for years. She has nothing to do with security but acts like she's doing their job. I didn't know they gave her 2 jobshe's very nosy and loose talking with people of color because of her. Some people might not want to donate there.

Been donating for over a year. Last couple months they have taken in so many new donors & cannot handle the volume they already have!
Last visit, waited 30 mins in the Vitals Line. Finally got to booth #1. Then she enters my BP into the wrong "FIELD" on PC. She corrects it then says i have to see "Medical" even though NOTHING is WRONG! Says you will be NEXT UP, just take a minute or two.Go around to Medical, stand there 6-7 mins, they say TAKE A SEAT! Wait another 20 mins or so... Finally i just walked out!
The VITALS line was wrapped around past the ENTER DOOR when i left... Really despise going there now.

CSL plasma is super clean. Staff is very professional and polite. Always greeted with a smile. The phlebotomists are very caring and always on top of things. Today my phlebotomist was Joe. He is very professional, with a good bed side manner. Usually I expect a pinch when the gaug needle is stuck in my arm, but not with Joe! Every time he sticks me I don't feel a thing! Joe is aces!