CSL Plasma

It would be great if I didn't have to stand in line for 2 hours to donate... IT WOULD BE EVEN BETTER IF YOUR STAFF WASN'T HARASSING AND THREATENING TO THROW PEOPLE OUT FOR SITTING DOWN B/C THEY ARE TIRED FROM STANDING IN LINE FOR 2 HOURS. Evil little troll woman patrols the lines and bothers people instead of doing anything useful.
By the way, anyone know how to change a light bulb?

They told me that I have high level protein beta and CSL Plasma did a blood test last week and today I went to get my result and it is sill a little elevate, however CSL Plasma refuses to give me a printed copy of my own blood test result so I can discuss with my doctor. Isn't that I violation of HIPAA laws? I recommend to skip this place in giving plasma at this center. Very rude and they take a long time to see anyone even though they are the talking and cracking jokes with each other.

This facility is fairly new, about 2 months old. I don't know about their other facilities but this one is full new people not knowing how to draw blood at all. I have been 4 times to make sure I didn't just have a couple bad experiences. Everytime has been bad and always an issue with these people sticking and drawing blood. I always had bruising created around needle area all 4 times. Bruising caused by either the bad insert of the needle or no pressure when taking the needle out. The lack of knowledge and caring about the issues is a big red flag. When there is an issue you should have to watched for 15 minutes before leaving, but I was able to walk right out the door. Again lack of caring and protection to the people. Workers are always talking to each other having fun conversations instead of concentrating on the customers they are with and what they are doing. I went to other plasma companies and this one is by far the worst and most unprofessional. The money is not that good to go here. Advice, go elsewhere.

I donate to help others and get payed so I have extra Monday for thing I need and or want. Hey are paying more now so? Is why not go and see if you can.

I've always had a great experience, and i typically come in when they have shorter lines so my wait time hasn't been too long. The staff is great and i feel happy with my donation

CSL is a horrible place of employment. My boyfriend works there and his hours of work are meant to torture their employees. Three days 1pm to 9pm, 4th day 6am to 2pm, 5th day 6am to 5pm. Two days off then work at 6am. How does anyone work a schedule like this and not lose their sanity. The pay is lousy for the work and responsibility load. Working here will ruin your life and relationships. There is no quality of life working for this company.

Donated here for years, did everything I was supposed to, tolerated peoeple who did not know how to do their job codbt do sticks, getting side comments about friend ships with other donors, left totally. Bruised up one time, then recently got tricked into if I had covid I can donated for antibodies. Once I told them, I felt like a criminal was told I exposed everyone,, which I didn't then I was told I was donating while sick, which I wasn't, then I was told I don't answer the questions honestly so they have permently deferred me. After all MY dedication to them! Not worth it there and has gotten worse thru the years... so thanks but no thanks call!

Customer service is horrible. Treated me horrible and has no answers and offered no help. Lost a donor.

I attend the CSL Plasma center on Memorial & N. Hairston. Great place to donate. Awesome customer service. The staff are amazing.
Sincerely, Edward Bittle.

Always a problem at CSL Trenton NJ. The head nurse is very rude and acts like she's doing me a favor. They never calibrate the machines especially the scale. One day I went I weighed 230 pounds, 2 days later I'm 204. So your saying I lost 26 pounds in 2 days? Last year the same nurse asked me what I eat because I lost weight. 20 pounds over a 6 month period. First off I gain weight over the winter months then I lose weight over the summer... I install flooring for a living and in NJ we have high humidity. You sweat like a dog in Chinese restaurant. The crazy thing is every time I get Sent home it's by the same nurse. A few weeks ago some guy freaked on her. He told her to go F herself because it's always her that turns him down, hes not the only one because she does the same to me. After I write my review I'm calling CSL headquartersThis person. SHOULD NOT be working there. Maybe after she grows up and learns how to talk to people. I'm also calling the Department of weights and measures because these scales are not accurate.
L

1st time donator at CSL in Hillsborough this girl went pretty good I just had a small problem with the machine but other than that everything went great looking forward to going again on Friday nice and clean Queen I appreciate that and the people are wonderful

I was told I had hep c, so I went to a doctor who proved I did not then, and never had, hep C. I called the center and they said I should go in and talk to a nurse. I drove 45 minutes to have a nurse say I'm permanently deferred for them and national databases, so I can't give blood, plasma, or transplants anywhere. THEIR TEST WAS WRONG AND I HAVE PROOF. But, databases still show I'm infected. At this point, going to CSL has cost me more than I earned from donating. I RECOMMEND AGAINST USING THEM.

Like Walmart this place takes advantage of lower middle class to poor areas in how it ghettotizes an area further in both people and service. Like Walmart on a weekend or holiday expect long waits and poor service from a place so chronically under staffed in the front you see employees standing around in the back!
I went in twice one week on a Wednesday and Thursday. On Wednesday their one technician who tested blood didn't even show. When I asked and complained as to why they still had 2 employees taking blood pressure and processing but no movement on the line I was told if I Didn't like it I could leave. I did. I returned the next day 2 see 2 technicians processing people to have blood tested but only one tester who moved molasses slow! Both days were early in the morning. I complained and was politely told they didn't care. If you want the
Walmart experience of being treated like a second class citizen then this is the place for you. If not? Then avoid this ghetto crackerjack establishment