- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Cupshe has a rating of 3.3 stars from 1,142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cupshe most frequently mention customer service, bathing suits, and great quality. Cupshe ranks 55th among Women's Clothing sites.
This company responds to reviews on average within 5 hours
Commande rapide, nombreuses promotions, il faut absolument en profiter, ne pas acheter au prix fort. Bonne qualité perçue des produits.
I have ordered now 3 bathing suits and all were too small even after matching up measurements properly. This company does not provide a return shipping label which is somewhat understandable. The frustrating thing is you are required to pay for shipping, purchase tracking and take a picture of your receipt and send it by email. Seemed excessive and irritating considering the bathing suits should have fit fine based on the sizing chart. I do not plan to purchase here again.
I has to return one of the bathing suits I purchased and the customer service and options were pretty reasonable. I'm happy with my bathing suit, great quality affordable and great style!
Products used:
Bathing suit
I was nervous about the quality given the price however I think the quality is quite good. This swimsuit fits well and looks like more expensive swimsuits currently on sale
Dear Mel M.,
Thank you for your review about Cupshe.
We are highly cheered up to hear that you're satisfied with Cupshe products and service.
Hope to see you again at Cupshe.
Cupshe Customer Service
After a bit of back and forwards cupshe added a credit to me and I was able to order the correct size. I had to send photos and push the issue but in the end it was resolved.
Hi, Loz! Thanks for updating your comments! To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard.
I purchased a size medium bikini from cupshe when it arrived I thought the top was a little small but stupidly assumed I had been sent the correct size. I discovered when I was packing for my trip that they actually sent me a size small top and a side medium bottom. They refused to allow me to return my bikini as is was 4 days outside their 21 day policy even though it was their mistake. Avoid this business!
I love cupshe's clothes and selection. The shipping is quick and I'm always excited for more! The swimsuits are especially great and I love how on-trend everything is.
Dear customer,
Thanks for buying from Cupshe.
Your satisfaction is our eternal pursuit.
Wish you have a happy life, more and more beautiful!
Many beautiful pieces to choose from. There is a style for absolutely everyone. The prices are affordable and not overpriced. Shipping was very fast, no real concerns.
Dear,
Thank you for your feedback about your order. Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
I buy all my bathing suits from this site, I have LOVED every suit I got. True to size, amazing pricing, super fast shipping and quality all are top notch..
Hi, Kara s.,
Cupshe is a vigorous, professional, fashionable and customer-oriented company. We are very pleased that you enjoyed Cupshe products and service. Thank you for your fabulous review, we hope to see you here again soon.
Have a nice day.
Best regards.
Cupshe
The cupshe falbala swimsuit I bought was awesome and I really love it. It fits my body so well and I love it. Its dam cool. I can surely refer anyone to do it. Just awesome
Hey there!
Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Thanks again!
Cupshe
Last sunday i ordered AB*******M SIZE LARGE IT WAS ON SALE FOR 15.00 IN BLUE BUT IT LOOKS LIKE U ORDERED ME CYY1149 WHICH I AM GETTING TWO OF. NOT SURE WHAT IS GOING ON. I AM A LOYAL CUSTOMER ALREADY ORDER 4 SUITS FROM U. LIKE TO CONTINUE TO ORDER, PLEASE GET BACK TO ME ILENE
Hi ilene, really glad to know you are a loyal customer of Cupshe. Trying to meet the needs of each customer is the target of our efforts. Cupshe will always stick to it! Checked and confirmed, the swimsuit that you ordered is CYY1149 not AB20318M. Could you please check it? For detailed information, please kindly check your email later. If there is anything further we can assist with, please feel free to get in touch.
Looks lovely on. Not the greatest fit but nice material for what u pay. Now I have to write to make 100 characters so I can post this
Dear Customer,
Thank you for your review about Cupshe.
We are highly cheered up to hear you are satisfied with our product and service.
Hope to see you again at Cupshe.
Cupshe Customer Service
Purchased two one piece suits. Unfortunately they were too short in the torso. Cute suits and will try again.
Hi, Lisa! Thanks for your feedback. We are sincerely sorry that the suits didn't work. For the unfit suits, we welcome exchange/return within 21 days on delivery. You can send our customer service a request and we’d be more than glad to assist with your return. Many thanks!
Suit was great quality. Fit was pretty close to what I expected. More separates that match would be awesome.
Dear Tannis, really glad to know you love Cupshe swimsuits. Trying to meet the needs of each customer is the target of our efforts. However, we're sorry to hear that there are not so many swimsuits that support separate sizes, we will work hard to offer more in the future. Your feedback was already sent to our escalations team to be reviewed and taken into consideration. We are always striving for our customers to be satisfied. Looking forward to seeing you again soon!
Very satisfied with the resolution on returning a suit that didnt fit. Customer service seems somewhat slow in responding but the outcome was good.
Hi there,
Thanks so much for your love and support for Cupshe!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks so much!
Cupshe
I think the suit is worth the price. I wish they sold in separates for a better overall fit. I will purchase again from this site.
Thanks so much for your love for Cupshe products! We have some items sell in separates and we will add more in the future. Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!
The bikini i purchased is good quality but you have to plan 10 days to 2 weeks to receive in shipping.
Hi Carol S.,
We are very pleased that you enjoyed Cupshe products. Our carriers have always tried their best to deliver the parcel. The standard shipment to United States usually takes 10-12 business days to be delivered. Thank you for the admirable understanding.
Cupshe
The swimsuits are great quality and look just like the pictures! He bottoms fit perfectly but the tops are a little big on me.
Hi Jordan M.,
We are very pleased that you enjoyed Cupshe products and service.
We will continue to provide high-quality items and service at a competitive price.
Hope to see you soon at Cupshe!
Cupshe Customer Service
Would like to have different size for top and bottom, top is too big for me, but can still wear it and it looks good.
Unfortunately the dress did not look like the picture, but the customer service rep was excellent in fixing the problem
Dear Keela, thank you for posting this review, which gives us another opportunity to address this issue. We will reflect this situation to our product team and try our best to make improvements. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon.
I was very happy with the quality and fit of the clothing I ordered. The colours were true to the photos on the website.
Dear Samantha, thank you for your review and your lovely words about our swimsuits.We do input a lot to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. Come back and see us soon.
Love the suits I purchased, great styles/colors my only issue is they are cut narrowly in the bottom and I don't like my cheeks hangin out
Hi, Mary T. Many thanks for your recognition and suggestions about our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. We’ll keep working hard to make improvement. Come back and see us soon.
Purchased 2 suits same size but one a little tighter than the other but both nice.
Dear Christa Wideman, thank you for taking the time to leave us a review, we really appreciate it. We are sincerely sorry for the confusion that the same size of the suits have different fit. It’s mainly because of the different styles and material of swimsuits. For example, items with less revealing designs might be tighter than the conservative ones. We’ll keep working hard to make improvement. Come back and see us soon.
Gain trust and grow your business with customer reviews.
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Dear Jennifer, thank you for your kind words and stellar feedback. We are so happy to see that you have been enjoying your experience with us. Cupshe aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!