Cupshe

When I first visited the site, the organisation with which the goods were displayed first wowed me. It was very easy for me to do all I wanted to do, I bought two pieces of swimsuit at that instance

This company sells beautiful products and their client service is exceptional.
I would highly recommend ordering their products. I love everything I ordered.
Rachel Guay
From Canada

DON'T BELIEVE THE POSITIVE REVIEWS! THIS PLACE IS A SCAM. MY DRESS ARRIVED AFTER 2 MONTHS! IT'S UNWEARABLE! THE ARMPIT HOLES GO DOWN TO MY WAIST!
THE CUSTOMER SERVICE IS A JOKE! I ASK THEM TO ESCALATE MY COMPLAINT AND THEY GIVE ME THE SAME ANSWER. I WROTE TO THEM SEVERAL TIME IMMEDIATELY AFTER I RECEIVED THIS JOKE OF A GARMENT AND THEY CLAIM I DIDN'T.
PLEASE, PLEASE, PLEASE SAVE YOU MONEY!

[UPDATE: After I posted my original review on Sitejabber I was contacted by customer service from CupShe and was offered return options. Over the course of a week I was able to correspond with them about which option I wanted, and my return refund was issued today. They repeatedly asked me to then remove my review, but I feel like it's still important for potential buyers to understand that their customer service is extremely slow to respond and somewhat confusing. I appreciate them eventually resolving my issue, but do not plan to order from them again.
ORIGINAL REVIEW: I ordered a suit from CupShe and realized after ordering that it likely wasn't the right size (the size I should've ordered was sold out). I attempted to cancel my order before it shipped, but customer service did not respond to my message until after it shipped. So the swimsuit arrived and is, in fact, not the right size. I have emailed customer service several times over the past week requesting a return authorization number (per their return instructions), but have yet to receive a response. This whole experience has really soured me on ever ordering from CupShe again, despite the fact that they have cute swimsuits. Customer service goes a long way, and these folks have missed the mark.

I was nervous about ordering from CupShe at first. I had seen a lot of Instagram advertisements from the company and was very drawn to their swimsuits. I was skeptical about CupShe because the prices are relatively inexpensive and I did not know how the shipping or potential returns process would go. Although I usually prefer shopping for clothing in-person, I ultimately ended up ordering from CupShe because I really liked the patterns available, and many retail stores do not allow for try-on in-store due to COVID. I ordered 3 swimsuits and 1 cover-up and was told my order would arrive in 5-7 business days. My order came on the 6th business day in very cute packaging, which I had seen photos of online prior to ordering. All my orders fit me very well (I am on the border between M and L in terms of size, and I bought all swimsuits in size L), so I did not go through any return process. Overall, I learned that CupShe is NOT a scam. The company is actually very valid, has a good reputation among customers, and has high-quality swimwear with colors matching those posted in the photos online. I am very satisfied with my experience using CupShe and would order from this company again!

I ordered four swimsuits from Cupshe for $80 and they have not sent our package and its been over a month and a half. They didnt sent our package. They wont give me my money back either.

Love the quality, price and excellent customer service. I received all of my purchases in timely manner. All of my swimsuits are super cute and will be repurchasing more in the future

I bought a swimsuit and read the returns policy. (See image attached of returns policy on the CupShe website) And yet on receiving the swimsuit, the product did not fit and was of a much poorer quality than is described. Basically, they are cheaply made using cheap fabrics, and it shows. When I contacted them to return it within 2 days of receiving it, I was offered a $20 store credit and to keep the swimsuit, or a $9 refund - yet still, to keep the swimsuit. What the?! Neither of these is good options. I've since read reviews and this seems to be what happens to a lot of customers. I've also seen that the company responds to bad online reviews offering to help - but I actually don't believe that they will help. I'm sure it's just for show! If they do actually supply a full refund, I will post it here.

UPDATE: After posting these reviews, I received a few more emails that increased the refund amount offered each time. In the end, they offered a $19.30USD refund, which I chose to accept to save me the hassle of posting the unwanted swimsuit. The swimsuit originally cost me $25.80USD. I can't help but feel if I hadn't posted a negative review here, they would have stuck to their original offer of $9 refund. Beware!

The cupshe falbala swimsuit I bought was awesome and I really love it. It fits my body so well and I love it. Its dam cool. I can surely refer anyone to do it. Just awesome

I mentioned many times I never received my confirmation number! I sent pictures of my items, sent pictures of the code thats on bag, sent tracking number as well. I never once received a confirmation number. I want to return my items, I do not want to exchange, I want a full refund. Their making it so difficult, I don't want it to go past the 30 days. PLEASE SEND ME MY CONFIRMATION NUMBER! My name is vanessa aileen montez.

This company completed RIPPED ME OFF! I paid $85 for swimsuits and dresses then they never came and so I emailed them and they said it will be here, NEVER CAME, emailed again said sorry ur stuff is out of stock we will send to u when we have it back and then they said they couldn't send it to me so they'd give me a refund but I told them multiple times I don't ha e access to that card anymore and they STILL funded it to that bank :) $#*!tiest online website and customer service I have ever encountered and I will NEVER be ordering from them again!

Ordered three bathing suits before spring break, recieved two but never got the third one. They don't provide you with tracking information it is extremely sketchy.

Easy look website! Arrive fast! Fit perfectly! Good quality clothing! Will purchase again for sure! Would like to see more clothes and automn or winter collection. Thank you!

Ordered three bathing suits, great quality, one didnt fit right, I returned the item, quick response, eady and efficient refund process, would recommend cupshe

Last sunday i ordered AB*******M SIZE LARGE IT WAS ON SALE FOR 15.00 IN BLUE BUT IT LOOKS LIKE U ORDERED ME CYY1149 WHICH I AM GETTING TWO OF. NOT SURE WHAT IS GOING ON. I AM A LOYAL CUSTOMER ALREADY ORDER 4 SUITS FROM U. LIKE TO CONTINUE TO ORDER, PLEASE GET BACK TO ME ILENE

Wow, those bikinis are damn irrrestible, when I say my friends Girl wear them, I almost lost focus. I had to quickly by some sets for my girl and she really loved it and for sure I loved it on Her.

I ordered a suit which was of great quality, however, it did not fit me. It was too big in certain areas and I wanted to return it. Thinking it was just the way the suit was built, I figured I would return the suit and get something different from their site. I was told that I could keep the suit and get an in store credit of 90% or get refunded 60% of my money and still keep the suit. I told them I would take the 90% in store credit and order something new. No response after that for almost a week. I emailed them yesterday asking when and how my 90% in store credit gets to me and they responded with "I'll need to know more information." I explained that I already told them in a long email what happened and that I was given my options, chose one, and nothing was done about it. No response AGAIN. Shocker. Then today I emailed them explaining the last two scenarios in practically a 2 page paper (not really) but it was a lengthy email explaining I wanted my money back so that I could order a different bathing suit, STILL giving them a chance. You WOULD NOT BELIEVE THE RESPONSE THEY SENT. "Question regarding shipping?" They literally did not even read my email and sent some BS pre-typed email obviously about how to track shipping. You have got to be kidding me. I'm not giving up. I WILL get my money back no matter how many times I have to email these people.

I recently purchased two pairs of swimsuits and they arrived in a timely mannor and I was pleasently surprised when they arrived. Great quality and great fit too.

I heard about cupshe through multiple friends. They told me that the swimsuits are cute and cheap! I was super excited so I bought a medium dark green one piece swimsuit for about $20 and when I got it in the mail it didn't fit right at all. (There was a sheer part in the middle that didnt cover 1/2 as much as it needed to!) I saw on their website that they had free returns so I tried to return the suit that I didn't want. Through an unreasonably long process, I was told that I couldn't get all of my money back. They could give me store credit or partial money back. I decided to do the store credit because I was also told that they wouldn't pay for shipping costs and I would loose even more money by sending it back. I went on their website and found a white floral romper that I could use for my upcoming vacation. I had to pay an extra $5 for the rest of the cost for the romper and I thought that I was getting a good deal. I recieved this romper in the mail and it was very sheer, too large, and cheaply made. There were strings that looked like they allowed you to gather or loosen but they were sewed on by only a few threads. I will DEFINITELY not be making future purchases at Cupshe.

Love the bright colours of the two bikini designs I ordered. Both fit perfectly. Would happily choose to shop with CupShe again.

Order # *******

Ive ordered at least 12-15 items from this company. From swimsuits to sweaters and blue bean jackets. I have never been disappointed. Thanks Cupshe.

I'm so pleased with my order and the quality of the product.
Customer service was absolutely amazing when it came to returns.
Love this company!

While the suit I ordered didn't work out for me, they made the return process easy and were great to deal with. Would def order again