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Cupshe has a rating of 3.3 stars from 1,142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cupshe most frequently mention customer service, bathing suits, and great quality. Cupshe ranks 56th among Women's Clothing sites.
This company responds to reviews on average within 5 hours
Commande rapide, nombreuses promotions, il faut absolument en profiter, ne pas acheter au prix fort. Bonne qualité perçue des produits.
I have ordered now 3 bathing suits and all were too small even after matching up measurements properly. This company does not provide a return shipping label which is somewhat understandable. The frustrating thing is you are required to pay for shipping, purchase tracking and take a picture of your receipt and send it by email. Seemed excessive and irritating considering the bathing suits should have fit fine based on the sizing chart. I do not plan to purchase here again.
Cheap cute swimsuits. I got mine in one week, and it fit just like target swimsuits. Super affordable cute stuff!
Fraud! My credit card number was stolen after I purchased from them! Now I need to deal with my bank!
Great products that are excellent in quality and great customer service! Will do business with again in the near future!
Dear Customer,
Thank you for your review about Cupshe.
We are highly cheered up to hear you are satisfied with our product and service.
Hope to see you again at Cupshe.
Cupshe Customer Team
Order was $205
Nothing fit was way too big
Only got a refund of $145
That is the most expensive shipping for a tiny package of anything
Dear customer, we are devastated to hear you had such a bad experience with us. We are so sorry for it. However, we can't find your order information in our system according to your name. Please confirm if your order is from Cupshe. So that we can understand your situation faster.
To meet customer's needs and save customer's time, we provide a variety of return policies for our customer to choose from. So you can choose your favorite one. As you know, it is stated on our website that we don't offer free returns at present. Our return label for different countries has different fees and it is not as expensive as you said. The self-ship fee is decided on the weight and height about your return parcel and in theory, shipping fee is also
Not that expensive. The shipping fee is charged by post office, not by us.We will also pass it on to the relevant departments in the future, and discuss with the logistics provider whether the freight can be reduced.
We're sorry to hear that the dress ended up fitting smaller than expected. We'd love to help make sure you are able to try the next size up and make this exchange process as easy as possible. If you have any request, please feel free free to contact our customer service via email or chat, we will definitely take care of your problem and make you satisfied.
In order to save your request more quickly, please contact us via email:customercare@cupshe.com. We will give you a satisfactory answer as soon as possible.
Look forward to waiting for your reply.
Cupshe wishes you happiness every day.
Cupshe is a class act. I purchased a swimsuit that didnt fit quite well & they took care of it amazingly & quick. Will be a repeat customer.
I love the fit it's the right amount of short. It's comfy and soft. I will definitely buy more clothes from this awesome company.
Dear customer, many thanks for your 5-star review! It overwhelms us so much. We hope you found the most amazing bathing suit for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.
Fast and efficient first time ordering good stuff probably will order in the future sizes were accurate and looks were the same as described
The swimsuits are great quality and look just like the pictures! He bottoms fit perfectly but the tops are a little big on me.
Hi Jordan M.,
We are very pleased that you enjoyed Cupshe products and service.
We will continue to provide high-quality items and service at a competitive price.
Hope to see you soon at Cupshe!
Cupshe Customer Service
Swim suit shopping is a very enjoyable pass time and CupShe is cute, easy and has been very reliable along with great quality products!
Dear Destanee, thank you for giving us five stars. We are striving to achieve better quality and product performance. Meeting or exceeding our customers’ expectations is our ultimate goal. We are thrilled that you loved your overall experience. Looking forward to seeing you again soon.
The items took a little longer to arrive than I expected but I was very satisfied with the fit and quality of the swimsuits.
Hi, Elnora! Really glad to know you love Cupshe swimsuits! Your recognition means a lot to the whole Cupshe team, and is greatly appreciated. Our shipping time is calculated on business days and we are working hard to ensure every customer get packages within promised time limitation. Wish for your constant support.
Horrible customer service, placed my order on 8/1 still has not been shipped and the customer service representative has told me 3 different stories.
Dear customer, sincerely apologize for your inconvenience. Could you tell us your order number? Our agent will check your order.
Good quality. Great price. I love this swimsuits. I am curvy woman, 36 DD, 165 lbs I feel comfortable with Cupshe One piece swimsuits.
They were so helpful and quick to respond to my issue! And with this being my first time purchasing it was a great experience and customer service!
Hi Maggi! Your recognition on our service is greatly appreciated. We promise that every request from our customers will be responded within 24 hours, and it’s glad to know we hit the mark for you. Wish for your constant support! :)
Lots of choices and great prints. Bought a few different prints and styles to enjoy the summer. Fast delivery.
Hi, Anne. Really glad to know you love Cupshe swimsuits. Trying to meet the needs of each customer is the target of our efforts. And shipping carriers does perform out of our expectation sometimes, in a good or bad way. So lucky for you. We’re also working hard to ensure every customer get packages within promised time limitation. Wish for your constant support.
The customer service is really excellent and actually exceeded my expectation. A bit oversized but the quality is good.
Best customer service that I have ever encountered! I will order from here again when I need a suit.
Hi Monica, as a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.
I've ordered several swimsuits from cupshe and all have been great! I am 5'11'' and the swimsuits still fit!
Hi Rachale, thanks for your kind recognition for our suits. We’ll keep working hard and live up to your expectation. Wish for your constant support.
So many styles and colors to choose from, there is literally something for everyone and the prices are so affordable! Sexy and comfortable.
Dear Maquel, thank you for your feedback and your lovely words about our products. Cupshe is always striving to provide more and more selections for customers. Our team is also constantly making our products have a better cost performance! Glad to know we hit the mark for you. Looking forward to seeing you again soon!
I never worry about buying anything with Cupshe! Their stuff is so cute and their customer service is amazing! I highly recommend them!
Hi Tovi P. Many thanks for your recognition of our suits and customer service. We do dedicate to provide all Cupshe customers of suits with a better cost performance. And it’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon. Cheers!
I was honestly very surprised at how great the quality was. The suits look and fit exactly as they show on the website.
I love the detail and both were different that I could wear them for different occasions - resort or beach. Hubby likes them too.
Dear Christie, thank you very much for giving Cupshe 5 stars review. It is glad to know that you love our products. Cupshe always keeps abreast with the latest fashion styles. To meet different demands from our customers, our design department is striving to make our swimsuits have more options in styles and designs. We’ll keep working hard and live up to your expectation. We really can't wait to welcome you back soon to our website.
Very happy with my shopping experience. Easy and friendly checkout process. Love my bathing suits and love not having to break the bank.
Thanks so much for your love for Cupshe products! Trying to meet the needs of each customer is the direction of our efforts. Cupshe will always stick to it!
I ordered two sets of bikini on 16/02/2018 and it got delivered 20/02/2018. There service was very impressive and i will surely order more and more
Hi there,
Thanks so much for your love and support for Cupshe!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks so much!
Cupshe
Love my bikini! Super pretty and girl, fits my body well and makes me feel more confident.
I want to buy more!
Dear Gillian, thank you for your great review and your lovely words about our swimsuits. We’ll keep working hard to make improvements. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.
I bought 3 suits but accidentally chose one in the wrong size. The exchange was fast and easy and the suits are great! Amazing prices!
Hi Jennifer, your recognition for our swimsuit is greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon. Cheers!
Gain trust and grow your business with customer reviews.
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Hi, thanks for letting us know the issue.
To protect customers' personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
In this case, could you please share with us the order number or e-mail address you used when bought on our website? We’d like to try best to find what went wrong together with you. Thanks for your time and kind understanding.