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Cupshe has a rating of 3.3 stars from 1,142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cupshe most frequently mention customer service, bathing suits, and great quality. Cupshe ranks 56th among Women's Clothing sites.
This company responds to reviews on average within 5 hours
Commande rapide, nombreuses promotions, il faut absolument en profiter, ne pas acheter au prix fort. Bonne qualité perçue des produits.
I have ordered now 3 bathing suits and all were too small even after matching up measurements properly. This company does not provide a return shipping label which is somewhat understandable. The frustrating thing is you are required to pay for shipping, purchase tracking and take a picture of your receipt and send it by email. Seemed excessive and irritating considering the bathing suits should have fit fine based on the sizing chart. I do not plan to purchase here again.
Would like to have different size for top and bottom, top is too big for me, but can still wear it and it looks good.
I had a problem with my order, that wasnt even their problem. They rose above my expectations to make sure that I had the best experience! Thank you!
I absolutely love this jacket! Keeps me nice and warm! It fits nicley pretty true to its size, I love the color
Hi Kayla B.,
We are very pleased that you enjoyed Cupshe products and service. Everyone at Cupshe is very proud of your fabulous review, we hope to see you here again soon.
Have a nice day.
Best regards.
Cupshe
My swimsuit didnt fit right but the customer service agent got me my partial refund and was quick and efficient. Very satisfied.
Great fit, and they look as great as in the pictures online. I'm looking forward to wearing them at the beach
Hi, Danielle! Really glad to know you love Cupshe swimsuits. Trying to meet the needs of each customer is the target of our efforts. Live life on the beach. :))
I have ordered several items from CupShe and have never been disappointed, the products are really nice quality and the prices are even better.
Dear Jamie, many thanks for your recognition of our suits. We do dedicate to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. Come back and see us soon.
The suits that I received match the description and pictures on the website. The sizes are true to my size and the fabric is very comfortable.
Dear Terri, thanks for the 5-star review. Cupshe is striving to achieve better product performance. We use high quality material and we are working hard to keep our products as consistent as described. Moreover, our size guide is based on lots of research and accurate measurement. Glad to know that works for you. We really can't wait to welcome you back soon on our website.
Unfortunately the dress did not look like the picture, but the customer service rep was excellent in fixing the problem
Dear Keela, thank you for posting this review, which gives us another opportunity to address this issue. We will reflect this situation to our product team and try our best to make improvements. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon.
Suit came quickly and was very good material and fit perfectly. Was very pleasantly surprised. Will definitely buy more suits!
Many thanks for your recognition of our suits. We do dedicate to provide all Cupshe customers of suits with a better cost performance and try our best to make the products more suitble. And we’re also working hard to ensure every customer get packages within promised time limitation. Glad to know we hit the mark for you. Come back and see us soon.
The bathing suits are really good quality and many different designs. I bought two different suits and they fit wonderfully.
Hi Rebecca, many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon.
Beautiful products and great customer service!
I had an understanding with a shipping fee and Teresa from customer service was
Hi there,
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!
Cupshe
I love your service and the quality of your products. The shipping take more as I expected but really good.
Hey there!
Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe
Easy to order, True to size, quick shipping to a remote location and well priced... so very happy. I want to order more!
Hey there!
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks again!
Cupshe
They have very cute swimsuits. I ordered 2. One didn't work out. They made the return process very easy. I just ordered another one today.
Oh, hey there!
Thanks so much for your awesome review on the site. We are rejoiced that you enjoy our service.
Thanks again.
Cupshe
The suits fit well according to size. The choices are amazing. And the prices are so much better than at the Mall.
Dear Frances, thanks a lot for your recognition and support. Our team input a lot to provide all Cupshe customers with a better cost performance of swimsuits, and work hard to make the size guide more helpful to customers. Meanwhile, all of our products follow strict quality check. Glad to know we hit the mark for you. Looking forward to seeing you again soon!
I was very happy with the quality and fit of the clothing I ordered. The colours were true to the photos on the website.
Dear Samantha, thank you for your review and your lovely words about our swimsuits.We do input a lot to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. Come back and see us soon.
I was very pleased with this item, its of good quality and very warm
And at a very good price. I would recommend this to anyone.
I asked a simple question and the answer was vague and delayed so I answered the question myself before the staff got back to me with the answer.
Dear Sharon, we are sorry to see that this experience did not meet your expectations.
We promise to respond to every request within 24 hours by email. Please also rest assured that it's our constant goal to further improve all areas of our services, which includes customer service response time. If you don’t mind, we recommend our Chat service to you, customers usually get a response in a few minutes here.
In addition, we apologize that our customer service did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry to hear that standard was not met in your interaction with our business. Your satisfaction is our number one priority.
Lastly, we have sent another email to you with some compensation for you. Please check it at your convenience. We would love to make every effort to turn your experience into something better. We sincerely wish for your understanding and constant support.
I ordered a darling blazer for my sister. Sharp looking and professional too. My sister lives the blazer!
Dear customer, thank you for your recognition of Cupshe.
Your affirmation and trust make our persistence more meaningful. Thank you and look forward to seeing you again.
Cupshe wishes you happiness every day.
Great customer service. Quick responses. Answered all of my questions. Great company. Great quality.
Dear Tina, thanks for taking the time to leave us such a kind review. Our customer service team always strive to do our best to solve all customers' problems. We also promise that every request from our customers will be responded in a timely manner. Furthermore, our quality-inspection team follow strict quality check to ensure each product can meet the requirements of customers. Glad to know that we hit the mark. As a company aiming to offer all Cupshe customers with better service and products, we’ll keep working hard to make improvements. Your recognition means a lot to the whole Cupshe team. Wish for your constant support!
I ordered swimsuits and when they arrived they did not fit. I contact customer service and they were so accommodating! I love my swimsuits so much!
Hi April, as a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.
The item I purchased arrived in the time-frame that was promised. The item was of great quality and the fit was exactly as desired.
Granddaughter loved her bathing suit. Delivery was as stated and the bathing suit was what she wanted.
Dear Candis, your recognition of our swimsuits and logistics are greatly appreciated. To meet the demands of every customer is the goal of the whole Cupshe team. We'll keep working hard. Come back and see us soon.
Cute swimsuits. Fit is great. Quality is great. Excellent customer service when things don't fit correctly.
Products used:
Swimsuits / Cover ups
Dear Kimberly, thank you for taking the time to leave us a review, we really appreciate it. We do dedicate ourselves to put customer satisfaction as a top priority and we are committed to our customer service. We are also aiming to provide all Cupshe customers with cute designs, nice fit, and high-quality products. Meanwhile, we’ve spent years designing and perfecting the fit for diverse body types. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, we suggest you contact our customer service for some advice. Thank you for your valuable comments and we will keep working hard to meet and exceed your expectations.
Gain trust and grow your business with customer reviews.
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Hi there,
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!
Cupshe