Cupshe

I bought about 10 suits with the intentions of having multiple and giving 1/2 to my daughter for summer 2018. All of them arrived, and were of poor quality. 2 were damaged, one had a tear and one was missing the strap so was completely useless. I reached out to customer service and got the run around. I sent pics of the two damaged and noone ever responded. I followed up several times with no response. If you want to order from here because they are cute and cheap, do not do it! They are horrible and will not do anything for you even if they arrived damaged. It was my worse shopping experience to date!

As other reviewers stated, return policy is ridiculous- I did all they told me to do (photos of tags on bags, etc), and my package shows delivery to them on june 2. It is now june 21 and still not been refunded. Try to email them on their site, and keep getting error codes. Total BS. I want my money back, cupshe!

I can't really speak for the quality of the suits yet as I haven't worn them for any long amount of time, but as for customer service, I would give 10 stars if I could! My swimsuit package was stolen of my porch along with several other packages that were delivered that day. The police advised me to reach out to the companies to explain what happened and see if there was a refund option available for the stolen products. Cupshe responded within 7 hours of my message and not only offered a refund, but also have the option of a free replacement order or 130% coupon. I wanted the swimsuits I ordered so they sent a replacement order the next business day! Very professional and caring of their customers. While the delivery is no longer their responsibility once delivered (which is what every other company told me that had stolen packages) they replaced it anyway! Will continue to buy from this company!

I have ordered twice from Cupshe. On both occasions, my order was processed quickly, I was kept informed and the items arrived quickly.
Unfortunately, I had to return 2 items from my first order, but that turned out to be simple. I did not like being charged for return postage, but who would? I would probably think twice about ordering from Cupshe again though simply in case I had to return anything.
Overall though - a good experience. Sizing is very different to other sites so do make sure you understand the sizes used

This was my first time ordering bathing suits online without 1) trying on and 2) knowing the quality of material. The size chart was helpful and accurate. I am 5'7 and 135lbs and ordered a medium. One suit with adjustable straps fit perfectly! The second one with non-adjustable straps on the top needed to be exchanged for a large since I'm slightly busty. The process of engaging with customer service to get the correct size top was easy and seamless- they were so friendly! Lastly, the material seems to be great quality especially for the reasonable price.

I am enjoying shopping on Cupshe.com. I especially like the trendy designs that are flattering for young, old and different body shapes and sizes, and, of bikinis the low, low prices. Cupshe offers a variety of shipping choices that makes it easy to mix and match options that meet your personal needs. PayPal is also available. I liked the style of bikinis on the site and I liked the prices, even more, so despite the bad reviews I took a risk but now I am completely satisfied because of its amazing fabric+ the quality and shipping which has gained my trust. I will be ordering soon. Highly recommended!

According to the size chart I should be a medium. I checked out the amazon reviews and decided to order two XL's bathing suits. The fit perfectly and were exactly as pictured.
There customer services was excellent - they replied within 24 business hours when I had questions.
My order shipped in 3 business days and arrived to my house 24 hours later (West Coast).

Very happy with my order, I will recommend this site to friends, just remember to size up!

I am sorry that I didn't read previous reviews before purchasing swimsuits from Cupshe. They are horrible. Bathing suits are shipped from China and took over 3 weeks to arrive and smelled horrible. Quality is poor and fit is not consistent. I ordered a small that was the size of an XL. Then when going to return the only options are a credit or to "return" for $5 per item purchased and then not send them back. SHADY! Do NOT order from Cupshe!

I bought two bathing suits, one fit perfect and the other, despite their rep recommending a size large per my measurements, didn't fit well. I left a review stating this and Cupshe immediately contacted me and gave me a free coupon to buy a bathing suit on them. I live in Florida so will continue to buy from them--even without worry, for their customer service is great!

I ordered 3 bathing suits from this website at the beginning of the summer. I understood before I purchased them that they would be cheap and likely only last me a season. However, I wore the tie-dye blue suit for the second time today to the beach and the clasp on the back crumbled (yes-crumbled) into at least 7 pieces. I have no clue how this happened considering I was laying on a cushioned chair but when I lifted myself up my top was completely undone. The only way to keep my bathing suit on was to tie the straps into a tight knot which was very uncomfortable. I had to literally cut the bathing suit off of myself when I returned home. I get that these bathing suits are inexpensive and are made with cheap material- but the fact that I wore one for the second time and the clasp crumbled is unacceptable. I don't recommend and will not purchase another suit from this site.

Really happy with both bikini's I bought; the designs enable good cleavage and the bikini bottoms actually stay on my bottom and don't disappear up it! The colours are bright which show off your tan.
Very happy!

This is what they offered me when I asked for a refund on a suit that did not fit:

Before we process a return, we'd love to let you know of our two available return options with no need to return the products:

- Cupshe Coupon: we can provide a 120% valued coupon which you can apply it to repurchase a new item. (note: the amount shall be calculated basing on the price of unsatisfactory items).
- If you are not satisfied with coupon options, we could offer 50% partial refund to make a compensation.

I absolutely love shopping online at Cupshe! They never fail to satisfy my needs! I order several items a months and out of the whole time I've been ordering I've only needed to send one item back and their customer support very helpful and I had no problem getting my money back.

I ordered one swim suit. Shipping was faster than expected. I loved it when it arrived but the top of the two piece was too big (cup size was awkwardly wide for a medium) Their customer service is quick to respond and easy to work with. I was able to keep that swim suit (I just donated it) and get store credit to order another swim suit at no charge. The second swim suit fit better but the cup size was still awkwardly wide.

For the low price, the suits are descent quality.
They do not honor their refund policy. Twelve days after they received the return there was no return on my credit card. I contacted them via the site web helper.
They made me jump through hoops for about an hour and then while I waited, they credited my credit card. I actually saw the credit. The next day the credit disappeared. They undid it. Very dishonest company. I will never do business with them again. My bank is handling it now.

I bought two bikinis and they are absolutely amazing ~ I've never really been comfortable in bikinis but these ones feel very secure and great quality, they are also really cute^u^

I accidentally got a size too small and instead of having to return them they offered a coupon to cover it and get the correct size. Which I think is just amazingly kind and I was honestly surprised! But thank you so much, because I really love them :)

Do not order from Cupshe! I ordered two bathing suits originally in a size medium, and they did not fit whatsoever. The sizing chart is no where near what it says! I asked to return my items, but they offered me a coupon to try ordering in a size large. Which I did, and once again, did not even remotely fit. Medium was too small, large was too big. I tried giving them a second chance, but now I wish I didn't. I asked to return ALL items as there is no point in keeping them if they don't fit, and now they wont refund me my money because I accepted the coupon. Very disappointed with the sizing of these & not to mention the material is CHEAP and the bathing suits I got in large look NOTHING like the pictures. Will never recommend or shop here again.

Purchased 2 swimsuits and 2 dresses, had to return the dresses as didn't fit my 38DD's properly but swimwear was perfect! Very flattering and good quality material and finishing. I chose to opt for 70% refund and keep dresses as not bothered to print labels, take pics etc etc and will serve as a nice gift to a family member anyway. I can understand why the company opt not to pay return postage, and can't fault their customer service all along my journey. Will be definitely buy again from here.

I ordered 4 suits in different sizes and styles because you never really know how they will fit. They arrived very quick. Two I absolutely loved and two I needed to return. The customer service was through email and I had Summer assist me. She took care of my issues, got my refund, and then followed up to make sure everything was taken care of. I just ordered more suits and some dresses and can't wait for them to arrive!

I ordered my suit on Jan. 10 and never received it. Contacted Cupshe and they said it was lost in transit. Offered me store coupon with no code. Told them I wanted another suit shipped to me or full refund and not heard from them about this even though I have emailed them three times.

I have ordered many suits over the last year and most recently order number #*******. The suits have all fit perfectly, was as described, and arrived in a timely manner, this last one within a week (less) and dropped via UPS on my doorstep. Never had any issues and look forward to purchasing many more.

I thought this site was a scam at first, but with so many cute swim suits and all at great prices I just had to give it a try. I ordered 6 in total and all but one fit (too small on top). Needless to say I will be ordering from them again.
Order #*******

I was actually shocked with the excellent customer service from cupshe. Usually these sites that offer clothing at s good price are too good to be true... this is not the case with cupshe. Great quality bikinis for a crazy cheap price, amazing customer service and fast delivery! I will 100% return to shop here!