Cupshe

I got 5 swimsuits and loved them all. Great site to order from. Popped up on my Instagram made my order and had the suits in a week. So easy I will definite keep ordering.

I ordered a couple of swimsuits from Cupshe after reading reviews from women who had supposedly bought and were satisfied with purchases from the website. I was told that there would be a 3 day delay in packing my order because of a holiday. Totally fine. I selected 5-8 day shipping. Sounds ok. That means at the latest I should have received my order after 11 days. It's been over two weeks since I placed my order and the suits never arrived. I have followed the FedEx tracking number which only continues to state the the shipper has loaded my items into a truck? I contacted customer service from Cupshe, and they told me a whole ton of garbage: first, the original shipping confirmation email they sent me was wrong - they actually sent my order our 4 days after they sent the email. Second, I would not be able to watch tracking on my items for 5-6 days (why would that be?). When I followed up with further questions and stating my concern with request of my money back they responded with an odd response that I could return the items after they arrived and receive a coupon toward a new order (instead of receiving my money back). This place is a SCAM SCAM SCAM! I will never order from there again, and I am desperately saddened that I lost over $100 and will still have to go find and purchase new swimsuits from another store.

Order received in just a few days. Delighted with the quality and fit of all the items ordered. Great choice available on website and will definitely be placing a further order.

I have bought many suits of different styles and love all of them. Very good quality and fit. In the one occasion I had an issue they replaced it quickly.

I ordered one bathing suit, they were all of good quality. I already ordered two more. Cheap prices for great suits! My friends are ordering already too. Thanks to cupshe

They're my go to company for my new summer bathing suit! Fair prices great material. One of my suits didn't fit and they made the exchange super easy for me.

I really appreciate Cupshe's commitment to customer care. I had a hard time with sizing and was about to find a couple of great suits that make me feel amazing!

Beautiful clothes/suits. Very fast shipping! Faster than Amazon these days. Also, I had a return. Their policy and procedure is so fast, easy, and generous. I will definitely order again.

The swimsuits I bought were much better quality than I expected AND the customer service experience with returning a product that didn't fit was phenomenal! Definitely going to purchase here again!

This is my new fave suit. The website is easy to use and I got my suit in less than 2 weeks from ordering it! Very happy with every transaction I've had with Cupshe

Very responsive and helpful when items didn't fit right. No hassle when I contacted them to return and item and they gave me an option to purchase something else that was more than great!

This bathing suit is super cute and fits great! I followed the sizing guide on the website and mine was true to size. I cannot wait for warmer weather so I can wear it!

Very pleased with this suit. Great quality fabric. Fits perfectly. Hides all my flaws with just a peekaboo of sexiness! Took awhile to ship but worth the wait.

Bathing suit came in on time it's great quality but unfortunetly the bottom fit small so I had to return it. They have great customer service and make your returns super easy

Ordered 3 suits- a one piece in 2 sizes and a two-piece. Both styles were cut way too narrow for my frame (up top but fit elsewhere), so sizing up was not going to resolve.
Went thru the annoying process of taking pictures of packaging, emailing for an RA, and we are now more than a week into emailing back and forth. They keep offering me 100% credit on my account to get more suits. I had a travel deadline that forced me to purchase elsewhere.
Their return policy says nothing about it being honored at THEIR discretion. I assume they are trying to run out the 30 days so they don't have to refund.

6/13/17 Update
After nearly 3 weeks of emailing, Cupshe provided their return addresses and offered me 200% store credit as an alternative. They demanded that the shipment be received within 3-5 days (note increased cost to return). I shipped all three suits and provided them the tracking number.
Two days after delivery, I received a refund notification for the two identical suits ordered in two different sizes. Evidently the third suit was on sale (which was indicated nowhere on my invoice) and is non-refundable.

After being so happy with my first purchase went on to get a 2nd pair. They fit so well and feel comfortable. I always receive positive comments when I wear them.

I never leave reviews unless good ones. I feel it's better to keep negative thoughts to yourself but If I could I would give ZERO stars. Initially I was very excited to buy from them. I placed my order and upon receiving my shipment notification email I saw that the order was wrong. They were sending me a size I did not select on the opposite end of the spectrum from what I wear. I immediately contacted them for help fixing. It was very clear in the responses that not only did they not care to help but they weren't even reading the message. The responses made no sense. Then a man named Jason started replying telling me I should just try these sizes on and maybe I would be happy... An XXL vs a SMALL. After that insult he proceeded to lie about my shipment already being on a plane to me and imply how ridiculous I was being for asking them to fix the issue. Mind you this is almost a week later and the tracking still showing the package had not even left their possession to be shipped. His use in language and punctuation alone was unprofessional.
This continued until I gave up and decided to just return whatever merchandise showed up and shop elsewhere. This company clearly does not care for its customers or value them what so ever.

As many people mention, shipping was odd. My tracking number was for fed ex. I got little nervous around day 10 that the tracking number was still showing as non existent on fed ex's site. Contacted Cupshe, unlike other reviews, they responded within an hour with a polite but non helpful e-mail. My package was then delivered on day 11 by UPS. So, not sure where the mix up was but they came.

Now for the suits. They were all what I expected. Cheap. Do you really think you are going to get good quality for this price. Come on. They look like they are supposed to, I didnt find any sewing flaws or anything like that. The material is not good quality and some fit ok, some didn't. I knew this coming into my purchase so I'm not complaining. I also wont be bothering to send anything back. Shoot sell it on facebook or let go and save yourself the hassle.

Most of all, you've read this and all the other reviews. You should not be surprised or have any true complaints on something so cheap to start with. In this life YOU GET WHAT YOU PAY FOR... Have a great day!

WORST CUSTOMER SERVICE! WILL NOT LET YOU RETURN!

I tried to return a swim suit and it was like pulling teeth. They just kept offering (actually begged me. For real they said "I beg you") to accept their coupon code of 70% off another item. I told them I DO NOT want their coupon and will just eat the cost of the swim suit. Unbelievable.

My bathing suite didn't fit correctly. I emailed customer service and was sent a coupon code to replace it, no questions asked! Excellent customer service and great quality suites!

I have been trying to return three swimsuits that I bought for two weeks now. I emailed them shortly after receiving the package and said the swimsuits did not fit and that I would like to return them. No response. I waited six days as the auto-email response said that it could take several days for my request to reach a representative. Finally, I emailed again asking for a refund. They offered me store credit and said I did not need to return the suits. I told them that I didn't want anything in-store and that I knew the "new" suits would not fit anyways. I asked for a shipping address so I could send them back for a refund. They then replied again saying they would give me 120% in store credit for my purchase "no need to return!". At this point, there were several emails exchanged for no reason, other than me wanting to return three dumb swimsuits! They have refused to send me an address for the return (Which they told me I would have to pay for myself!). Why not save some money on your customer service staff that are just giving the people the runaround and offer hassle free returns instead?!
Needless to say, I have been very disappointed in the customer service and quality of the suits.

So I've had to place orders two different times, 5 swim suits in each order and have wanted to exchange them because of sizing. I did receive an initial response, but NO follow up with them. They say just keep them and we will exchange for the size you want. HOWEVER, you will not be able to exchange the second set as it was exchanged with a no credit return policy.
Just please credit me my money on my 1st (#******* and exchange the suits I've requested on my 2nd order (#*******). I'm now out a total $190.00 and still do not have the suits I want in the correct size, nor do I have the issue resolved. I'M OVER IT. I love the suits, don't get me wrong... but their customer service is SO POOR, IT'S NOT WORTH THE HEADACHE! For that reason alone they will only get 1 star from me and I will urge others not to purchase from them. So I'll be contacting my credit card company with the details of this HORRIBLE transaction with CUPSHE to get my money back. They are a MAJOR SCAM COMPANY!

I WAS VERY APPREHENSIVE ORDERING FROM CUPSHE BECAUSE I READ A LOT OF REVIEWS THAT GAVE CUPSHE POOR RETURN SERVICE RATINGS. I ORDERED 8 BATHING SUITS AND NEEDED TO RETURN 5 OF THEM. I HAD ABSOLUTELY NO ISSUES DOING THIS. CUPSHE RESPONDED BY EMAIL PROMPTLY. I FOLLOWED THE DIRECTIONS THEY EMAILED AND RECEIVED MY FULL REFUND FOR THE 5 BATHING SUITS. I KEPT 3 OUT OF THE 8 SUITS I ORIGINALLY ORDERED. THE PRICE WAS GREAT AND THE QUALITY WAS GREAT TOO! I WILL DEFINITELY ORDER AGAIN FROM THEM!
ONE MORE THING... SOME CUSTOMERS WERE ANGRY BECAUSE THEY HAD TO PAY FOR RETURN SHIPPING. CUPSHE NEVER STATED FREE RETURNS. OF COURSE YOU HAVE TO PAY FOR YOUR RETURN SHIPPING! NOTHING IS FREE! THE $12.00 I PAID FOR SHIPPING WAS WELL WORTH IT!