• Cupshe

Cupshe

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Overview

Cupshe has a rating of 3.3 stars from 1,142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cupshe most frequently mention customer service, bathing suits, and great quality. Cupshe ranks 56th among Women's Clothing sites.

  • Service
    128
  • Value
    124
  • Shipping
    126
  • Returns
    113
  • Quality
    123

This company responds to reviews on average within 5 hours

Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
0
Negative
4
50
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How would you rate Cupshe?
Top Positive Review

“Bon site”

Max g.
5/21/24

Commande rapide, nombreuses promotions, il faut absolument en profiter, ne pas acheter au prix fort. Bonne qualité perçue des produits.

Top Critical Review

“Fit and Returns”

Heather P.
2/7/21

I have ordered now 3 bathing suits and all were too small even after matching up measurements properly. This company does not provide a return shipping label which is somewhat understandable. The frustrating thing is you are required to pay for shipping, purchase tracking and take a picture of your receipt and send it by email. Seemed excessive and irritating considering the bathing suits should have fit fine based on the sizing chart. I do not plan to purchase here again.

Reviews (1,142)

Rating

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Other

Reviews that mention popular keywords

customer service (448) bathing suits (223) store credit (53) return process (38) phone number (22) return address (9) return policy (81)
Thumbnail of user kimh511
1 review
0 helpful votes
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December 3rd, 2019

I love the service & I love the products! I she so many bikinis and kaftans from Cupshe and get compliments all the time x

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Kim, thank you for the 5-star review. We truly appreciate you and are so happy to hear that you love our swimsuits and service. We'll keep working hard. Looking forward to seeing you again in the future!

Thumbnail of user kerril23
1 review
0 helpful votes
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January 21st, 2019
Verified purchase

I was amazed how fast my bathing suits came! I love their bathing suits. The are good quality suits.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi, Kerri! We do input a lot to provide all Cupshe customers of suits with a better quality performance. We’re also working hard to ensure every customer get packages within promised time limitation. Glad to know we hit the mark for you. Cheers!

Thumbnail of user heatherm429
1 review
0 helpful votes
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April 22nd, 2019

Perfect swimsuit, perfect customer service, perfect everything! I would recommend Cupshe to everyone!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi Heather, many thanks for your recognition of our suits and customer service. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Your support means a lot to the whole Cupshe team, and is greatly appreciated.

Thumbnail of user ursub
1 review
0 helpful votes
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January 27th, 2018

The product was amazing. The quality es really good and the size was the correct.
Totally recommend this website!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hey there!

Thanks so much for your awesome review on our site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.

Thanks again!
Cupshe

Thumbnail of user ashr81
1 review
1 helpful vote
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January 9th, 2018

Customer service responded quickly! The suits fit great (got 3). Im usually a 0,1 or 25,34B and got smalls. Im 5,5. Good quality for the price!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi Ash R.,

Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Here is a link to our best seller which can make your beach vacation or pool party much shinier and fantastic https://www.cupshe.com/collections/popular-style-gallery?icn=bestsellers&ici=navbar05

Thanks again!
Reed

Thumbnail of user maryt452
1 review
0 helpful votes
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August 14th, 2019

Love the suits I purchased, great styles/colors my only issue is they are cut narrowly in the bottom and I don't like my cheeks hangin out

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi, Mary T. Many thanks for your recognition and suggestions about our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. We’ll keep working hard to make improvement. Come back and see us soon.

Thumbnail of user stephanieb1550
1 review
0 helpful votes
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July 1st, 2021
Verified purchase

Swimsuit fits perfectly! True to size! Love the pattern and color combinations! Always complimented!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Stephanie, thanks so much for your great review. We are thrilled that you found nice suits at Cupshe. We always keep abreast with the latest fashion styles and colors. Most of our swimsuits are true to size. Besides, we have spent years perfecting the fit for diverse body types. We will keep working hard. Looking forward to seeing you again soon!

Thumbnail of user majai4
1 review
0 helpful votes
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May 20th, 2021

Beautiful design, great quality and excellent customer service! I highly recommend Cupshe swimming suits

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Maja, thank you for your kind words and stellar feedback. Cupshe aims to provide customers with nice design and high-quality products. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. It’s also our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon.

Thumbnail of user hannam47
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

The color is just as depicted and super comfy! I absolutely love it. I've always had a great experience with cupshe.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Hanna, thank you very much for giving Cupshe 5 stars review. We are thrilled that you love our products and that you loved your overall experience. We use high quality material in each product, and we are working hard to keep our products as consistent as described. We really appreciate your constant support and trust. Looking forward to seeing you again soon!

Thumbnail of user emperatrizr1
1 review
1 helpful vote
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November 1st, 2020
Verified purchase

Fit perfect. I'm 5'4" 148 pounds i bought medium size.
Good fabric
Color looks as you see in the picture.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Emperatriz Rodriguez, thank you for taking the time to leave us a review, we really appreciate it. The size chart is based on accurate measurements of most women's bodies. We always keep sticking to uniform standard to guarantee the quality and make it as consistent as picture. We are always striving for our customers to be satisfied. Come back and see us soon.

Thumbnail of user micm13
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Quality material and excellent fit. Came before expected. This one is the real deal. You can trust it.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Mic mcallister, it’s great to read about your satisfaction and we appreciate you taking the time to share your positive experience. Cupshe aims to provide customers with high-quality and low-cost products. We take every single customer seriously and are also committed to providing all Cupshe customers with nice fit and fast shipping methods. Glad to know we hit the mark for you. We hope to provide you with great service and support for years to come!

Thumbnail of user sarahb1326
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Standard wait time for delivery. Item as shown. Many items you carry or not my style, but this suit was an exception.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Sarah Bane, thank you for taking the time to leave us a review, we really appreciate it. We do keep sticking to uniform standard to guarantee the quality and make it as consistent as picture. In addition, we are sorry that some items from our website cannot meet your satisfaction. We do dedicate to provide more variety of designs and styles of our suits to meet our customers' satisfaction. What's more, we are also working hard to ensure every customer get packages within promised time limitation. Wish for your constant support.

Thumbnail of user rachelb551
1 review
0 helpful votes
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August 20th, 2020

Incredible customer service! A good variety of suits to choose from. I would shop here again without hesitation!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Rachel, we’re happy to hear you had a great experience with the swimsuits and the customer service. We’ll keep working hard to offer better service to our customers. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.

Thumbnail of user missyp18
1 review
1 helpful vote
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December 3rd, 2019

Good quality clothing and love the way everything fits! Easy returns too! Will be shopping here on a regular basis!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Missy, thank you for taking the time to leave us a review, we really appreciate it. We do input a lot to provide all Cupshe customers of suits with a better cost performance and offers several options for return/exchange to simplify the process. It was our pleasure to help you and we look forward to seeing you again soon!

Thumbnail of user lysiannep
1 review
0 helpful votes
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November 16th, 2019

Great clothes, mostly true to size. Always no hassle return/exchange. Will buy from again and would recommend.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Lysianne, thank you for your feedback and your lovely words about our clothes and service. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Wish for your constant support.

Thumbnail of user kaylad24
1 review
0 helpful votes
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January 2nd, 2018

I misspelled my shipping address and they corrected it within hours on New Year's Day! Great response time!

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hey there,
Thank you for this fabulous review. Our service team has always and will continue to provide timely help for our friends.
Here’s a 20% off code just for you for being such an awesome person! Use it to check out some of our favorite looks here: https://www.cupshe.com/collections/popular-style-gallery?icn=bestsellers&ici=navbar05
Happy 2018.

Thumbnail of user hollyw123
1 review
0 helpful votes
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October 28th, 2019

Above and beyond customer services best iv ever had! Awesome quality bikinis I will recommend to anyone thank you

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Holly Wilson, many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. Glad to know we hit the mark for you. It’s our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Come back and see us soon. Cheers!

Thumbnail of user pris5
1 review
0 helpful votes
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October 13th, 2019

Second time I bought from Cupshe! Great quality products, fast shipping and excellent customer service.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Pri, many thanks for your good recognition. We will keep working hard to ensure every customer get packages within promised time limitation and offer the best service to all Cupshe customers. Wish for your constant support.

Thumbnail of user rachele217
1 review
1 helpful vote
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September 5th, 2019

Excellent customer service. Product arrived quickly and is exactly as stated. Great quality products.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Dear Rachel, many thanks for your recognition of our suits. We do input a lot to provide all Cupshe customers of suits with a better cost performance. Besides, shipping carriers does perform out of our expectation sometimes, in a good or bad way. So lucky for you. We’re also working hard to ensure every customer get packages within promised time limitation. Wish for your constant support.

Thumbnail of user erinr60
1 review
0 helpful votes
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March 15th, 2018

Loved both swimsuits! Great fit and quality! I highly recommend! They came in very quickly also!

Order number # *******

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hey there!
Thanks so much for your awesome review on the site.
We appreciate it so much and we’re so glad you loved the swimsuit.
Thanks again!
Cupshe

Thumbnail of user kareng463
1 review
0 helpful votes
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August 19th, 2019
Verified purchase

Great fit, very satisfied with all my purchases. True to sizing. Will definitely order from here again.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi, Karen. Many thanks for your recognition of our suits. Glad to know we hit the mark for you. Come back and see us soon.

Thumbnail of user kerrim82
1 review
1 helpful vote
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August 4th, 2019

All questions about return/refund answered promptly. Great options for refund. Looking forward to ordering from CUPSHE in the future.

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi Kerri, thanks for your recognition. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. Gladly to know that works.

Thumbnail of user elizabethw157
1 review
0 helpful votes
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November 26th, 2017

Easy ordering, delivery on time, striped hooded sweatshirt excellent quality, beautiful fit, so pleased with my purchase

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi Elizabeth W.,

We rejoice that you enjoyed Cupshe products and service. Cupshe is a vigorous, professional, fashionable and customer-oriented company. Everyone at Cupshe does his/her best to meet customer satisfaction.
We will continue to provide high-quality items and service at a competitive price. Cupshe is holding sales promotion now. SAVE UP TO 90% OFF! You can find more details at link: https://www.cupshe.com/?utm_source=linkshare&utm_medium=affiliate&utm_campaign=linkshare&siteID=ef.fonEvDLs-fwCxyJAa1MfEKgi_4_UXmA

We hope that we can see you here again soon.
Cupshe

Thumbnail of user suem135
1 review
0 helpful votes
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August 1st, 2017
Verified purchase

Great looking bathing suit, fit is good. Many colors and styles to choose from. Reasonable shipping time.

Thumbnail of user alyssas93
1 review
1 helpful vote
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June 21st, 2019

Love my bathing suit! Great quality, vibrant colors. Customer service was also very prompt and helpful! Will be ordering again

Thumbnail of user mikez23
Amanda D. – Cupshe Rep

Hi Alyssa, many thansks for the revirew. As a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvement. Your recognition means a lot to the whole Cupshe team, and is greatly appreciated.

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From the business

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception in 2015, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Company Representative

Thumbnail of user mikez23
Amanda D.
Manager
Typically responds within 5 hours

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