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Current Catalog

How would you rate Current Catalog?
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California
1 review
3 helpful votes
Follow Christine A.
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So I went to purchase 2 items. Total about $9.99.(weight of items combines under 2 Lbs) Went to check out and they were charging $7.99 PLUS AN EXTRA S&H (allegedly imposed by their shipping company) of $2.99... TOTAL S&H $10.98... MORE THAN MY 2 ITEMS. Oh but they can offer. 99 cent S&H for order of $40 or more... RIP OFF... Can probably find these 2 items at Amazon. Sorry Cirrent YOUVE LOST A CUSTOMER!

Date of experience: January 3, 2022
California
7 reviews
4 helpful votes
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Wonderful company
October 2, 2020

I have been ordering from Current Catalog for about 10 years and have had only good experiences.
Products were great at a great price. When I got my first order of holiday paper in a roll I was very surprised at the thickness and good quality and beautiful designs. I really love everything I have gotten. The people are very nice on the phone. I was sorry and surprised to read all the negative comments.
My Christmas gifts are beautifully presented because of Current and their products.
They make the season bright for me and my family! Thank You, Current.

Date of experience: October 1, 2020
Washington
1 review
1 helpful vote
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My order has not been delivered yet due to incorrect address and have been reaching out to them for over a week now and literally NOBODY'S helping me with that. I've talked to at least 5 representatives and they all tell me different things so I do not know what to expect and they are so stupid they just don't know what to do or don't know what they're doing! Some of them even hung up on me maybe because they don't wanna deal with it. How rude and $#*!ty customer service they have. I wonder why they can get a job and get paid when they can't even do their jobs. Why do they even have jobs?! Such an idiot useless staffs. Don't even wanna give them one star hope they go out of business for doing terrible work. Still in the process of my order but so far nothing has been resolved cause they're dumb! Wish nobody gets into trouble like me and don't even shop here they have the worst customer service I've ever experienced in my entire life!

Date of experience: December 14, 2020
California
1 review
5 helpful votes
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I need to add to my original review. I received my shipment today (finally!). I am very pleased with the quality of the products, and they arrived just as I had ordered them. Now that I KNOW what I would be in for as far as transit times go, I would order from Current again. Order about 1 month before you actually need the product, and all should be okay.

Date of experience: January 26, 2017
Pennsylvania
1 review
0 helpful votes
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I ordered items at 7:29 a.m. (their time) on Dec 10th. No arrival yet. Called to inquire and was told that they are still in process - not even a finished product, never mind shipped. Expected them for Christmas but doubt that they will get here by the New Year.

Date of experience: December 24, 2019
North Carolina
1 review
9 helpful votes
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Received my order today; opened box to find only 3 items but an invoice stating 9 items are in the box. Another part of the same invoice indicates that the package contains a quantity of 11 items. Called customer service, and of course, someone who is not even in the USA answers the call. Can't explain any of this mess. Don't know what is going on with CurrentCatalog.com. Have been ordering yearly since moving from CO to N. C. Never had any kind of screw-up this ridiculous before!

Date of experience: January 18, 2020
Wisconsin
47 reviews
141 helpful votes
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Repeat Customer!
March 5, 2018

Unlike many reviews here, I have ordered 4 times and had 4 consistently good experiences! No products were ever delayed or missing. All were good quality. Hint: Once you start ordering online, they will begin sending catalogs in the mail. These include great discount codes on shipping, deeply discounted products and free products. My last order contained 2 free journals, 2 free notepads, some free full size thank you cards and envelopes, free gift wrap sheets, and free file folders. As long as they maintain this excellent quality, I will be a repeat customer! No complaints!

Date of experience: March 3, 2018
Michigan
1 review
5 helpful votes
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No delivery
December 23, 2020

Ordered from you over a month ago, order #T*******. Later e-mail said it shipped. This is now 12/23. I called and someone said it is in Pontiac, MI awaiting delivery. Supposed to go to Johnson #398,5600 Drake Road, West Bloomfield, MI *******. Meanwhile we have another order supposed to come in January.
How can you be so sloppy with orders. We like your products but doubt if we will order again... unless we do get our orders. Johnsons

Date of experience: December 23, 2020
Massachusetts
1 review
5 helpful votes
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Ordered labels with new address because website said shipped in 6 business days.
When they did not arrive, I called automated system to learn shipped 10 days ago.
Spoke with rep who said should allow 2 weeks sent by DHL.
Read in reviews shipped third class for 7.99 shipping. Outrageous. Moving on 7/13 hope they arrive. If sent by USMail, post office will forward. If delivered to door, SOL!

Date of experience: July 6, 2016
Michigan
1 review
2 helpful votes
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I ordered return address labels for my mother's memorial service. I never received an order confirmation or an order #. Banking statement showed the charge 2 days later, but 10 days later I called customer service & was told they were shipped out 7 days ago & that they were currently in Kentucky. I live in Michigan (?) I just don't understand why the shipping takes sooooo long with Current Catalog orders! I will never order from them again!
I went to the UPS Store & they printed beautiful labels for me & they were ready in an hour.

Date of experience: July 24, 2019

Overview

Current Catalog has a rating of 1.4 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Current Catalog most frequently mention customer service, business days and live chat. Current Catalog ranks 54th among Stationery sites.

service
21
value
17
shipping
21
returns
11
quality
14