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Current Catalog

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Washington
1 review
0 helpful votes
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Checks
October 30, 2021

Ordered checks on Oct. 11 2021. I ordered 4 boxes had them expedited. The associate I talked to didn't talk very good English. It was her first day of work. I was hesitant to place a order because of her lack of experience and because I couldn't understand her. I kept double checking to make sure she was understanding me. I received 1 box of checks. I paid 74.68. Kept waiting for my other checks never received them. Shipping was apparently 42.00. She didn't tell me that. I've been a customer for a long time will not order checks from Current again.

Date of experience: October 30, 2021
Virginia
1 review
0 helpful votes
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Check order
January 22, 2020

Ordered checks entered correct names and address. They sent me checks with partial names and no street address. Said it was my fault. So no refund. I know what my name and address is!
Will never order here again. Don't waste your money.

Date of experience: January 22, 2020
North Carolina
1 review
2 helpful votes
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Disappointed
December 23, 2019

Placed my order on 4 December, seeing it was 5-9 business days to ship. Given the holiday period, I thought they would have plenty help in their warehouse. Called 14 Dec to check status; was told it would ship Monday 16th and that a couple of my items were now out of print. Actually shipped on 19 December and when I got the order, I didn't receive the personalized notecards I'd ordered. Poor Kristen Schwenke, whose cards I ordered, is probably not so happy either. Don't see myself ordering from them again. It was my first time and I'm not so satisfied. I will say the phone customer service reps were kind and helpful.

Date of experience: December 23, 2019
New Jersey
1 review
11 helpful votes
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It appears it takes over a month to get product. Called customer service and they agreed. I would never have ordered from them if I had known it would take this long. Customer service said it says this on their site but I could not find anything that says it takes over a months to get product. I will never order anything from this place again. The lady at customer service was very rude.

Date of experience: November 17, 2016
Georgia
1 review
0 helpful votes
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I have tried to place the same online order over and over again. Order will not go. Get a confirmation #, but payment is not precessed or do I receive a confirmation email. Customer service says clear cookies and caches. Ridiculous! I order from numerous companies and have no problem. Heartbroken... ordered from here for years. I don't even want to get their emails anymore

Date of experience: October 27, 2019
Delaware
1 review
4 helpful votes
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Don't count on them!
December 5, 2017

I wish I had seen everyone's reviews before I placed the order. After order and expensive shipping, never got an email with a tracking number and the product did not arrive in 6-8 business days as promised. No replies to emails sent to the customer service email address. 12 business days later, the order arrives -- incomplete. Won't refund the difference, sending me replacements. I told them they aren't replacing anything -- I never received. No refund, I think they think maybe I am lying and really got the other labels. I did not. So the replacements are on their way. I'm told 5 business days. I'm not counting on them. They lost a customer for sure!

Date of experience: December 5, 2017
Michigan
1 review
11 helpful votes
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Refund Issue
October 22, 2015

I purchased from note pads from Current Catalog and I was disappointed in their small size when they arrived. I decided to return them for a refund. I was surprised to learn that I first had to get an authorization# from Current Catalog for the return. I sent two emails to them from right on their website requesting the authorization#. More than two weeks passed and I still did not hear from them so I finally had to contact them by phone. The attendant said the return had been approved and gave me the authorization#. What a hassle for just $12.99! It will be a long time before I order from them again!

Date of experience: October 22, 2015
Ohio
1 review
1 helpful vote
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Not only does the website not work but Current, when called will not honor the prices that are displayed on their website.
$1.99 cards on the website, are suddenly $4.49 when you call, isn't that illegal? Advertise one price and then charge a higher price. Look at sympathy cards, and the one labeled Kraft sympathy greeting. I have been a loyal customer for many, many years but no more.

Date of experience: August 24, 2017
New York
3 reviews
7 helpful votes
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Dishonest Advertising
October 25, 2018

I received a catalog advertising all orders over $50 gets shipping for $1.99. Also included in the catalog was a 25% off coupon. When I placed my order (for well over $100) I entered the 25% off code. They gave me the 25% off, but added $31.99 for shipping! Don't bother shopping here. There are plenty of other places who let you use the coupon they send you along with the shipping discount. Not only do they mislead you, but they rip you off.

Date of experience: October 25, 2018
Hawaii
1 review
7 helpful votes
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34 Days for Shipping
November 30, 2018

I ordered Christmas labels, stickers and wrapping paper this year on November 14th. The company only ships by super slow snail mail, and the quoted date of delivery is currently Dec 18th. I contact customer (un)service with absolutely no help. They said they had no ability to ship this faster. So I won't be able to use them this year!

Date of experience: November 30, 2018

Overview

Current Catalog has a rating of 1.4 stars from 117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Current Catalog most frequently mention customer service, business days and live chat. Current Catalog ranks 54th among Stationery sites.

service
21
value
17
shipping
21
returns
11
quality
14