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CurveDream has a rating of 2.4 stars from 8,925 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
I ordered a white top and received black pants. I would have returned them but my daughter decided to keep them. However I didn't appreciate that happening.
Ordered
A xl n a size 1 came.so long hung on the floor very wide
Nothing like or as shown
Not even a fraction
Cheap fabric and not has described
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
The sizing is a bit confusing for me and I wish the pictures showed front and back along with more detail info about fit & fabric stretch
I have been totally satisfied with my CurveDream shopping, from ease of order, shipment tracking and speed, and quality of merchandise. I purchased a lovely grey cardigan sweater. It was a bit oversized but that's better for me.
I had a very positive experience shopping with CurveDream. Items are very much as described, ordering was simple and shipping fast, clean and quick.
Very cheaply made, thin fabric, seam pulling apart. I ordered the size I usually wear, none of the things I got fit. Very disappointed
Fabric not the same. As advertised very poor delivery wrong size on one item and another one again saying out of stock after saying it was being shipped
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
Both tops I ordered my normal size but both were too small. The order took longer than expected to arrive.
Need better quality of print, not contrast image. Not will be order again.
The dress I purchased was nothing like the photo. It was of poor quality.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
If I knew what it really looked like I would never had ordered it.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Shipping was very very slow. Clothing items are cheap and colors are different than shown. I threw the package away. Will never order from yoy again,
I ordered three items online in May. On June 10, I asked when they would be delivered and was told there was a delay due to the weather (they come from China, not France, as their website says). The Customer Service email from Curvedream sent me a shipment tracking link. I checked it a few days later, and it said the items had been delivered to me on June 1st! Curvedream wants me to "prove" that I didn't receive the items before they will issue a refund. They have not bothered to contact their shipping service.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Nice, pretty, fit well. That's it! I have nothing further to add………………
Nice ……………………. I don't like to comment on this subject thank you
Took three weeks with the first purchase and it looked nothing like the picture. I gave it away. The second purchase I've yet to get it from a June order. The top I ordered is beautiful! Make up your own mind when ordering.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
A total nightmare to say the least. Finally after much ado I received the sweater coat but not the one that was promised. I shall attempt to return it.
Have ordered this coat previously and not received it although I was billed for it. Please use coupon for discount as promised.
I ordered a beautiful dress to wear at my daughter's wedding. I ordered it in plenty of time to get here. I started to panic a week before wedding, because I hadn't heard a word as to when dress would be delivered. No tracking number, no nothing. I emailed them and asked where my dress was. After all this time, they said it was out of stock! Now come on! Why wasn't I informed when I placed the order! Needless to say! I canceled the order. I'll never order anything from them again!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"