About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Instant Feedback
I have never received my order! I have never received my order….I just wasted $150+. Will never order from you again!
Your clothes are cheap and not worth the money. THey are horrible. Your customer service is very difficult and time consuming.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!
First time user of this sit, there arae mixed reviews so I hope I am happy with my large firsst order!
The color was advertised as a mint green. The label on the package said M green. The color of the blouse was actually blue striped. Not my favorite.
I need information on making a return. The dress was much smaller than the size would expect to be. It's hard to do online purchases when you don't realize how the fabric is. I still need information on making a return.
The purchase was very easy to make. The dress that I ordered took two weeks to arrive. The dress was not cut correctly and it didn't appear to have been sewn correctly. The process for returning was email only which had a very slow response time. When a finally received a response the email didn't include an address to return the item to for a refund. After another email and another several day response time the information for return was provided.
Still waiting for refund. Please expedite asap.
Still waiting for refund. Please expedite asap. Thx PJ
Still waiting for refund. Please expedite asap.
Still waiting for refund. Please expedite asap. Thx PJ
Not worth taking the chance that the clothes won't fit because very hard to return. They just gave me a $12 refund and then I had to donate the dress that didn't fit.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
The website is excellent. The clothing quality was very disappointing. I requested to return the 2 items that were delivered.I haven't seen where my 3rd item has even been shipped. They have a complicated return system and I would have to pay shipping. They offered me a refund of $15 and not have to worry about extra costs. I still had not recieved the 3rd item so I have asked for a full refund on the 3rd item they never sent. Still waiting on their response
The CSR Team is polite and professional but seeing the quality I will probably not order anything else.
Poor quality. Products rcvd are not at all the way they look in photos. The real products are cheap material and poor quality. No receipt or product info or return slips. I have not been recommending you on this and the many other cheesy sites you carry the same products only under different site.
Good. Love the design and color. This garment is cheerful and creative. I only wear cotton or rayon so happy to find a classic in cotton.
Ordering was easy, the dress looked beautiful on the site, was beautiful in person. However I guess I didn't ready the description properly and thought the dress was embroidered. Still gonna wear the dress to the occasion it was purchased for. Will definitely be ordering again
I emailed for over 2 weeks trying to get return info for a damaged sweater and was only offered a partial credit to keep the sweater. Return info never provided. I will not be ordering from Curvedream again. Sweater has been donated to the poor.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
Very disappointed in the quality of the clothing I received.
The return process did not go smoothly.
I ordered a Medium because I just couldn't accept that a small or extra small would be right. It might fit if I were 40 lbs heavier, so it's way big. Don't expect any warm fuzzies when you want to return; they don't help with return shipping and only offer a small partial refund for your trouble if you'll just keep it. So I will either find someone good at alterations or the second hand store will get a nice new donation. In the future I will stick to the main stream clothing venders I am familiar with. The dress itself is nice and I own that I should have trusted their size chart.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
You took my money 20 days ago and still no signed of a package your company is the worst I've ever dealt with I want my money back right now you took my money and I received nothing!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Need to return my purchased item but customer service response has been very slow and a disappointment.
The dress was very cheap looking, the material is very thin and chincy. I wouldn't have felt comfortable wearing it with two slips.
2nd part of the order was mis shipped, and returned to them. I had to request that they resend it.
Fabric is brightly printed uniform synthetic.
Sizing is completely wrong and what I got was far far far too small. Unwearable. Stiff fabric not flowing. Awful
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"