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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Not happy with my purchase and can't get a response from company on where to send return. I've emailed several times but have gotten no response other than to offer me a $30 refund to keep the purchase, which I refused and asked for an address to return the merchandise. Still no response.
Being a plus size woman, it is very important that my clothes fit me well and are true to size. This outfit was very cheaply made and isn't true to size. The top was big and the pants did not fit me at all. Be careful when you're buying from these unfamiliar sites.
Received my anticipated excited package. After opening it; my heart sank.
The material was not good quality. The pants showed threading on the outside of one pant's leg. The blouse sent was way to small to even try on! I do not recommend this clothing line to anyone who is seeking quality merchandise.
I was very disappointed with the quality of these shirts, for what I paid I thought they would be better than flea market quality. Then I had to fight with customer service to get a refund, took at least a week and numerous emails to get a response and then I didn't even get a full refund. Just glad I got some back but lesson learned I will never order from them again!
Used twice - never again. Different than photo. Not using ever again
Checked carefully for measurements on sizes before ordering to get good fit. Items did not fit once received and trying to return was a nightmare. Had to accept 50% refund but got to keep items. Will not order again
Ordered three things from this site. Only one thing has been delivered. There was no paperwork in the item in which to return it. Am not sure how to find the other two items and how to get a refund on the first item delivered.
I was very excited when ordering this from my aunt because it's so cute. But when I received it it looks absolutely nothing like it does on the site very cheaply made very thin and not well put together.
I am still waiting for a return authorization number for a refund.
No paperwork arrived with the products - which would have made this a simpler process. No customer service number to call either…
I simply want my money back!
It was easy enough to select through
I received the tops that I orders and will be keeping only 2. The others are very thin material and poor quality. I have requested information on how to return these items multiple times and have gotten no response.
This was my first time shopping with CurveDream. Ordering was easy and efficient. Sizes were slightly larger than expected, but not so much as to order the next size down. I was impressed by the material of each purchase. I did not review one of my purchases because I have not worn it yet since the weather has now turned cold, but it appears to be of quality material and modern design.
My 1st order was fine, but this last one is so far terrible. I received no confirmation of the order, then e mailed them several times and got no response and still do not have my order after 25 days. I would not recommend them.
Very easy site to use. No issues. Parcel arrived very quickly but both pieces were not any near the size advertised. Neither piece will fit and I'm asked the Company how to return but no answer. That's very disappointing.
I received the jacket but it didn't look like the picture. I would like to return it and need to know the address to send it to
I received my top to find that it was way to small. After getting in contact with CurveDream about it they offered to send me the right size for an extra $25 with free postage and keep the one I had received. I chose this option because I can now use the smaller one as a present. Everything was done very quickly.
Ordered XL but got a small. There are no labels on the sweater, so took measurements that match the size small.
Tracking information was seemingly unavailable on my purchase. Website said I could email and Rex a response within 48 hours. I had to email
3 times throughout the course of a week. By time I'd gotten a response, my order was received.
Won't order again, tried to return items offered me a gift card instead of my money / or except 20.00 and keep clothes. It's the last time I order anything from FB. I'm taking the 20.00 and donate the items to Good Will
I have small / skinny arms and legs. But a very large chest. Its hard to find shirts that are big enough for my chest but have small arm holes. Most shirts that fit my chest have arm pit hoes down to my waist. Nt flattering or professional!
Dear Customer,
Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
I received this shirt. Tried on and it's cut way to small for XL. I have tried to return this for over a week. Many emails, no answer. Finally yesterday was given 3 options to consider. This is terrible customer service. Prior to this shirt I had a large order that all fit. Returning today.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"