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CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
The outfits are too small with the exception of the top with the camouflage 2-piece set. Wanted to take them with me out of town, but didn't realize the size chart required going 1 size up. The skirt was too long for my height.
I have ordered four times in the last month or two. I am very pleased with the garments and the prices. I will continue to shop this site, although a better description of the fabric used and fabric care would be appreciated.
A better description of the fabric used and fabric care would be appreciated. Also, are the sizes on the chart garment sizes or body sizes?
I ordered the loose cotton butterfly pants. I received not loose 100% polyester pants. I emailed 3 times trying to get a return address. They tried to give me a $6 refund to keep them. Then it was a $10 refund. NO, I am returning and expect a full refund. They say they won''t refun shipping. I did not ship the wrong item so I don't think I should pay for shipping. This has been a bad experience and I will never deal with Curve Dream again.
Will never order anything from Curvedream again, and 100% don't recommend them to anyone! I received a jacket that looked absolutely nothing like the one that I ordered! But I'm stuck with it, because they did not send me a return address to get a refund. So I hope whoever orders from them, that you really love what you order... because you won't get your money back!
There was no packing slip in the envelope please tell me where I should return for a refund on the card I ordered them on
*******@yahoo.com
Quick and easy. Can't wait to receive. Need for a small wedding at house.
Web site was easy. I will not use you again if I have to give a life's story.
I ordered 3 items which I opened and tried on. 2 turned out to be too small and I requested by email as per their policy for a return. I was told that items must be in their original condition but was given not guidance if opened and tried on would still be original. I was offered a small $ amount instead. Approximately 20% of my order total.
I have reached out to customer service on two occasions asking for directions on how to return/exchange items that don't fit and have yet to get an answer. I realize that I have only 30 days from recent of merchandise to do a return, so time is of the essence.
I paid to return my item for exchange and now I pay again to get the new items sent to me. That is almost 17.00. I guess I just should have gotten it right the first time around with the medium being my choice of size. Thanks for the help.
The jacket looked better on line than in person and I did not like the feel of the material. It cost me approx. $7 to have it shipped to me, and then $16 shipping to return it. I paid $22 for the privilege of trying it on. I find this so unacceptable in todays online experience.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I'm 5 foot and ordered a small fits perfectly everywhere. I was expecting to be able to roll them but I'm not able to. It I went up to the next size the waist would have been way to big. They fit perfect for a petite person in the length.
Very upset about floral tank. Fabric, color and picture completely misrepresented online. Fabric is very cheap polyester. Poor quality printing of floral on the fabric. Color is not nearly as nice as pictured online. Also larger than expected. Took a long time to arrive only to be a great disappointment
I placed another order this same day. I received confirmation that monies were received for both orders. I have not received any shipping follow ups on the second order and it's been over a month. I'll be sending the order I did receive back and wait to see what happens as far as refunds go and what happens with that second order before I order anything else.
Emailed customer service due to item too small. Days later got an email asking exactly what part was too small, would I be willing to accept $6 to keep and to not send item back to return address on package yet they don't tell you where to send it. Have emailed them daily for 4 days as to return address and they are not responding.
The shirts were not sweatshirts They were very thin, I was disappointed with the size. I bought them bigger than normal because I thought I would wear(The Sweatshirt) over a blouse. But they are to small for that. I had washed them so could not send them back. Guess is the luck of the draw. The pictures of them looked good.
I was worried about not getting the item at all... but in about a week I got the delivery. This T-shirt was better than I expected. Fabric quality was med-light weight and soft. I usually order xl because I have long arms but I chose to follow the size chart and ordered a large. The fit was perfect! Very pleased with this purchase.
How could anyone continue to other from here? The clothing has a LOT to be desired. The materials are of of extremely poor quality in addition to barely matching your order. Sizes, it's anyones guess. You can order a small that looks like a large or and xl that looks like a 5xl.
And the customer service, if you can call it that! I've been charged for the entire order when i've only received half of my items and it's been 2 months. I'm requested the return address and I'm still waiting for a response, after 4 emails requesting it.
I spent $289 so I expect to get everything back but nothing so far. I feel that I've been completely robbed!
Your picture of the sweater is NOT what I got. Instead I got a featherweight top made of cheap polyester. That has shine to it. The pattern does not match the photo AT ALL. I have since requesting a refund, have been offered $9.00 (shipping costs) to keep the falsely advertised "sweater".
None of these items work for me, and there is nothing to indicate how to return either in the package or online. There was no paperwork included in my order, so I have no invoice or order # to reference. I can't find a web address to make contact with this seller. There's no return information or address on the package label. No phone number on my cr card statement, which only says PAYPAL, which I don't use, followed by a jumble of letters. I called VISA, registered a complaint; they have issued a provisional credit to my cr card until they can somehow make contact with this company so I can return the items and received a credit. I will not buy from CurveDream again! At least now, I finally know the name of the seller!
Not notified that item was out of stock until I sent a text asking when I would receive item.
Paid for 3 to 7 days express needed dress for wedding. They need better customer service.
Dear customer,
Thank you for bringing this issue to our attention, and we appreciate your patience and understanding as we work towards improving our services.
We apologize for any inconvenience caused by the some products are out of stock. We strive to provide a positive shopping experience for our customers, and we regret falling short of your expectations in this instance.
Thank you again for your honest feedback, and we will take your comments into serious consideration as we work towards making improvements.
If you need additional assistance, please feel free to contact us by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at service@curvedream.com.
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!