About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 33rd among Women's Clothing sites.
Instant Feedback
Dresses didn't fit and the quality of the material was so cheap. Not what I saw on site. Also I've been asking for a return address. Number and street city state 5 times and still don't have an answer. Will contact attorney general if I don't hear back
I don't think the sizing is correct. We will see. That is what I thought when I purchased two pairs of pants to find out. Needed white pants and top for a special white christmas party. I bought both L and XL. They arrived before the party. That was good. But I was upset when I saw the material. See through white pants. White is one that has that trouble. It depends on the thickness of the material and this was not good. Did not even try them on.
I absolutely love my new cardigan. The fit is perfect. Shipping was quick and packed and well. Bang for the buck, I got a fantastic deal.
My delivery was way too late. Took to long to receive it. It said I would receive it before Christmas. I did not receive it till January 3rd. Therefore I had no gift for my sister.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Product didn't match description at all.There was not a sequin to be seen. And the sizing was way off. Very disappointing. And the delivery was slow also.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Was easy and quick and people love them. I will continue to order fron Curve dream
Love my new church dress. Fits great. Love the material. Made well. Shipped timely. Regaards, Lin
The shirts arrived -- the quality was poor, not like advertised or even similar to photographs --- gave them away to Salvation Army immediately
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
The items I ordered were too large for me. I got to shirts in 2 sizes to be sure at least one would fit, but although they were sizes that normally fit me they did not. Also I was not happy with the fabric.
The product we received was not the product or quality that was displayed. We ordered a pair of denim pants. They did not look at all what was displayed in the picture, the material was cheap, there was not hole to button the pants. This company is a scam! Offering quality, but delivering a cheap, misrepresented product
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at service@curvedream.com. Have a great day!"
I have requested by email a return address so I can return a dress I do not l like, and a full refund to be credited to the original form of payment which has already been billed to my credit card account. I am going to notify the card company that I will not pay for this entry.
Despite numerous polite requests, this company will not give me the address to which to mail my return. It only gives instructions about the need to request a return and give a reason, which I did, but they won't give me the address to return them. I have read numerous reports of this happening to other people. Even their initial response to my request took about 4 days, even though their website says they respond in one. I would NEVER do business with them again.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I thought maybe they had lost my order since it was so long since I placed it and then received it. The pants themselves are fine.
I place an order over a month ago that was charged to my account. I have had no update and my order has not been delivered and no response.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Ordered weeks ago, being told it will be another at least two weeks
Dear Doris M,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream
Takes forever to get email
Back about a return
Still don't know when I will receive return
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Poor quality and poor fit. Design ok. Returning 2 of my 4 purchases.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The materials used are cheap and not worth the money, the shaping around the arms don't fit properly, the support system didn't get back in timely, or ADDRESS THE QUESTIONS
Ordering was easy and the item arrived promptly. Unfortunately I did not like it. It was a blouse that did not fit well, was not flattering. So I sent an email to inquire about how to return it and I got a friendly and helpful return email which I appreciated.
A dress I ordered arrived promptly; however, the fabric pattern as pictured was not the same as on the actual dress. A return was handled promptly with settlement options.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"