About the Business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Reviews Summary
CurveDream has a rating of 2.4 stars from 8,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CurveDream most frequently mention customer service, poor quality and return address. CurveDream ranks 32nd among Women's Clothing sites.
Instant Feedback
I placed an order for more than $200 and haven't received it! Where is it? What the hell is going on? Are you a bunch of scammers? If I don't hear from you soon I'm going to report you to the police and the better business bureau!
Returns take forever. I have sent 6 emails trying to get the return address. They offer me less than 1/3 what i paid. I want the address. They offer a few dollars more. Again. I want the address to return this cheap dress. Will NEVER EVER order from this place again.
Twice now I have sent messages to Customer Service regarding a return. It's been 4 days and I have yet to hear a single word.
I asked to return my purchase because it doesn't fit and they never reply. We'll see how experience goes once I get in contact with them.
Returns are very difficult. The bags have item numbers that do not match the order. The fabrics are not that well described. If you know in advance that a fabric has no give, you could order a larger size.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
The carrier never tried to deliver to my address and said that it wasn't accessible the next day. They said that it wasn't a good address the carrier Uni Uni. I've had bad experiences with them before they're lazy and they do not tell the truth about delivery. Dealing with customer service with this company is also terrible so I want a full refund and I'll never deal with this company again and I will also let my friends and family know about the service with this company and the carriers
The article purchased looked much better made in your advertisement that what I received. Also your return system seems unecessarily clumsy and somewhat difficult.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
The products I received were a variety of sizes instead of the medium I ordered. I did not think the quality was consistent with the photos. None of the items fit. What happened after that is I returned the package I received and discovered my Amex card had been charged twice despite my receiving only the one order I returned. After 10 or so emails back and forth I finally got a refund for one of the charges but never got the second refund. At one point they wanted proof that my card had been charged twice, which I provided. I gave up and asked Amex to process a charge back for the second, erroneous charge. They continue to email me with additional questions. I have stopped replying.
I ordered a sequenced shirt for NYE and received a cotton shirt with splash paint on it. I paid over $30 for essentially a pajama shirt. When I wanted a refund, I was offered a small refund, not even 1/2 of the cost to keep it otherwise I needed to eat the shipping both ways and get what was left. I will NEVER use this company again. What a scam!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!"
https://www.curvedream.com/striped-crew-neck-long-sleeve-loose-blouse-cdmlx051.html
I ordered this top. I received something completely different. Please ship correct item immediately.
I ordered two of the same tops because it looked so pretty online. When it arrived, it looked nothing like the picture online It was as if I ordered a different top. Material is cheap and even the color is off. I went back to look for the top so I can screen shoot it, and I can't even find it on your website anymore
The colors were beautiful.
The dress was too long, way too tight in the middle and too loose at the top and bottom. I actually couldn't even try it on and immediately put it into the thrift store pile.
I ordered 3 items that were for a special trip I am going on. They messed up the numbers on my credit card info. Not even close. So I ordered again. This time it went through. But after I was charged, I was blocked from their site. (scary) I could not check on my order. But I could still contact them by email. But they would never would address the? About the blocked site. My order did not come so I canceled it. Surprise, surprise! They refunded my money. Wow!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at service@curvedream. Com.
Have a great day!
The item was not the same as the picture. It was called a "sweater" but what I received is a very thin, almost shiny fabric. The ribbing at the bottom in the picture was not on the item. The picture was obviously altered to make it look textured like a sweater and the muted soft colors in the photo did not reflect the very different bold bright colors on the item. It was very disappointing.
I was excited when I placed my order for the gray jacket. Then I realized it was taken a long time to arrive. When it finally arrived, it was slightly different from the picture, the sleeves are much shorter than expected and very light weight.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
Clothes online "looked" very contemporary and pretty but this dress looked like it was 3-D printed and design looked smeared/blurry. Was too small and returning the dress was very cumbersome.
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
Was important selection for purchase a Christmas present for my wife and as part of the whole present and I selected a dress that I knew she would be delighted to wear. The dress was no longer available and whilst other similar were available the particular fabric style and colour was what was selected and needed so disappointed that the product was not available but still on the website.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Ordered Jan 12. Indicated three to five days to be ohandled with about 2 weeks to be delivered. As of today, Feb 4th, nothing has been received. The CurveDream website does not work. I cannot get any answers regarding my order. This Company has very bad reviews... wish I had checked before ordering.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
I would not recommend them. I ordered two shirts over a month ago before Christmas still have not received them still have not received any kind of confirmation that they shipped now I have to fight to get my money back definitely would not recommend.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at service@curvedream.com. We will reply to you within 24 hours.
Team CurveDream"
Had a nice experience. Had a problem with my order at first, but was accommodated with the help
I needed to fix my order. Very happy that the communication with the staff went well. I received my order and love what I got!
I loved the blue and white dress print, however, as I suspected at thee as t price point I was not satisfied with the material. The Rose dress I am donating immediately to Goodwill, the blue one I will keep because it looks good with a denim shirt I have and you don't notice the cheap fabric for a summer dress
Deceptive!A dress on their site had a waist & was cute. However, I ordered a size medium & what arrived would fit a size 20.Asked for return label & refund & I was offered $12.00 for a $58.00 dress but I could keep the dress I can't wear. Not ok. Don't buy from this company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at service@curvedream. Com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream