From the business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I thought the pictures of the dresses were attractive and showed a site i could use regularly. However, my trial order was quite disappointing. I would not wear that dress anywhere. I don't think the description was accurate and i don't want to chance another order. I wish it would have worked out. I didn't like the"return" policy either, not satisfied. Are you sure that you want this review? Kathleen Miller
Positive Shorts are wonderful. Wish more colors or patterns.
Want money back. Purchase Never received. Terrible service
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I NEED TO RETURN my item... please help me to do so... what you sent to me was in NO way helpful to my request
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
The tracing person was very good. It still took way longer to receive than I thought. I didn't know it was coming from China
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I did not get what I ordered and would like to return both of them.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
When I look on your site things look really cute. When they arrive they don't look the same at all. I 'm kind of disappointed, not sure I will order again.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
My order came in good time. I am happy with my purchase. Thank you!
Extremely poor quality material, dresses did not look like the pictures online, poor workmanship on creation of item, Cheap packaging, no bill or receipt, no tracking of item, and review show that there is no refund when contacting the company
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"
Thanks for checking with me. As of this morning, Jul 22nd, I have NOT received the dress I ordered yet. Please track my package and keep me informed. Debbie Gebhard
It was good. After reading other people's comments I was worried that I would not get my order. Quality of clothing and size is good.
Cheap, dress came with a tear, won't let me return anything
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
If you have questions about your order, please contact us by email at service@curvedream.com.
Have a great day!
I saw a cute pair of pants on my phone, ordered them, got them, and am now wearing them!
In the past all my orders have taken an exceptionally long time for delivery. This past order took a month for you to tell me it is out of stock. Now we'll see how long this new replacement order takes.
I have ordered several items from you, some don't look like the picture and some of the fabric quality is very poor.
I probably will not be ordering from you again.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
I received my order a couple of weeks after I ordered, which was fine, but longer than stated when I purchased it. I would like to return both sizes as neither fits correctly. The return process is more complex than other stores, which also deters me from ordering from his company again. Your company has cute clothes though!
I have three grandchildren getting married this year. Two down and one to go. I'm 87 and it is difficult to shop for clothing so I shop on line. Your company was the best. In fact I will have another (3rd) in late October and am looking forward to what will be coming next
Placed order and received it…. Adorable outfit…. I like it
Second order has never arrived. It has been weeks. Last communication from them was asking whether my order got here, and was I pleased with it. Very frustrating. CS
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at service@curvedream.com. We’ll try our best to improve your shopping experience.
Team CurveDream"
Shipping, style and product were all great. The only problem is the sizing. I bought a 2x and I fit a 2x however this must have been a junior 2x cause they definately did not fit. I looked at the size chart and everything looked good. I now have a pair of jeans I purchased for an event I can't even wear.
Ordering was fine, but when I actually received the product, the red blouse was so long and I hadn't anticipated that the geometric blouse was fine. It's just really hard for me to order online without trying it on first.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email service@curvedream.com. Our customer service team is always here to help.
Team CurveDream"