CVS

Tonight, I went to CVS and while I'm looking at the pens and pencils there is this employee that is constantly following my husband and I around. I have never been so upset about a employee at any store I have visited. This guy kept watching us just being rude and really made me want to take my business elsewhere. I get my medicine filled there and do a lot of shopping for my face wash and other hygiene products but i am not a thief and don't have a clue as to why this guy kept following us around especially when there was people up front that was ready to be checked out.

Just out of the hospital where my cardiologist changed my prescription for a medication that, ironically had been delivered during my hospital stay. Operator was willing to send a return label but her supervisor denied it because "it had been renewed via the internet". What a lame and uncaring response especially since CVS got the prescription for the replacement medication. Advice: stay away from CVS. They don't care about you.

Cvs.com tried 3 times to deliver toiletries I had ordered for a family member. They messed up the order every time, twice sending it back without emailing or telling me. After four weeks of hassling with their customer service department, I asked for a refund and reordered film Walmart. The order arrived in two days.

I was forced to change pharmacies because mine shut down. I've been in CVS 3 times and each time there have been problems. Whether it's the staff, the computers, my discount card, or the medicine being out of stock. The staff appear to be young, under qualified, confused, one guy had pants sagging off his butt, they mumble, don't smile, make eye contact, don't say please or thank you or explain anything! This place gives me anxiety attacks! I hate it. Seriously considering paying extra money and going to Walmart. They are super busy too, but at least they know what they're doing! I would not recommend CVS to anyone. Worst experiences in retail, EVER!

The customer service is trash and people are low IQ. Seriously, social media has created a society of narcissism and these dumb people working at chain stores now think they are celebrities and need to give everyone attitude problems. I don't care if you have 500 Instagram followers, just ring me up and move along. No one cares about you.

CVS treats employees like garbage. Employees don't get lunch breaks, eat standing up when they can. Pharmacist had a verbal warning for take a 15 minute lunch break to eat after working ALL day. Pharmacists are asked to work well over hours creating exhaustion and that's where mistakes happen. Inclement weather they make it mandatory for employees to come in, even after employees voiced concerns, risking their lives. Gave customers wrong prescriptions, duplicated some. Someone needs to step in, this place doesn't care about people customers or employees. Director actually told an employee he doesn't care it's about the numbers.

I hate the new CVS self serv checkout. I've been in multiple stores & while the cashier is stocking shelves has yelled "self service is available"! What she's really saying is 'don't disrupt me, I'm busy'
If I wanted to check myself out-I'd apply for a job.
Good thing Walgreens is on the other corner. That's where I'll be.
I didn't add a proof of purchase because I had driven my 90 year old mom there to pick up a script. She doesn't know how to self check.

This location practices racial profiling. A black security officer follows me and other black patrons around the store within seconds of entering it. He trails the aisle we are visiting, invoking fear and intimidation with his police vest. Last week, I was shopping for basics items (maxi pads, soap, and coffee) and the officer was right on my heels, as if in stalker mode. I frowned and shook my head in disgust. I'm a cheerful five-year resident of Mount Vernon and recent graduate of Johns Hopkins, yet this officer treats me and other black neighbors like criminals. The experience is demoralizing. CVS can do better. Awful, absentee manager. He should be replaced along with a more modern, discreet surveillance method. Until then, I will patronize Campus Pharmacy on North Calvert. The Indian storekeeper is classy and super friendly!

Location: 934 N Charles Street, Baltimore MD *******

CVS makes a lot of money from filling prescriptions. When I used them for about 15 years I noticed a significant decline in their service. They have only one pharmacist on duty with minimal to zero assistants. I felt as though they made enough off of filling just my many scripts to justify hiring some help. We are currently visiting our daughters here near Austin, TX with our other children and most grandchildren planning on being here as well for Christmas. I called a local CVS twice and was put on indefinite hold. I finally called Walgreens and actually got to speak with someone whose first language seemed to be English. I do not plan on using CVS again for the rest of my life. When it started getting ridiculous near our home in Florida was about 3 years ago. I no longer do business with CVS of any kind.

I hear that 900 stores will be closing, but until then, can you please staff your stores? The poor pharmacist at our CVS was all by himself! One person left to fill prescriptions, ring them up, answer phones (or not answer phones) and give injections. The pharmacy was shut down on a Saturday with no outgoing message to let customers know. I called the district manager... no call back. I wrote a letter to corporate... no response (but I did wait on the CVS customer "service" line for 30 minutes.)

When will senior management deal with the bad morale and stressed out staff. Not to mention those excessively long register receipts that have coupons that expire before you can get back to use them. My sense is Senior Management is too greedy to care. After all it cost a lot to maintain 4 private jets.

CVS at 9 Nelson St. Leominster, MA *******. Went at 7:50 am. Nicolette greeted every person that came in and asked if I need help looking for something. She kept busy, once I needed her she helped right away. The check out went fast and smoothly. She was very polity. Thanks!

CVS has gotten worse and worse. The pharmacists barely speak English. They are understaffed. Long wait times. Long hold times when calling. Their app is terrible. The service is pretty non existent and their new multi dose pill packs is horrifyingly managed. I have been loyal to cvs for over a decade but it is no longer making my life better or easier. Time to move on.

Tried it recently and love it!. Good products, timely delivered via shipping. Was what I expected, plus what a nice surprise - plus free gifts inside my box. Shampoo, lotion, body wash, etc. How nice - in this day and age when products cost both an arm and a leg, but the price was fantastic, and the free gifts were an additional breath of fresh air. Will definitely do more online shopping with CVS.com. Linda, Gainesville, FL

Horrible attitude when confronted with their mistakes. Just in the last 2 months, blatant mistakes were made at front retail checkout and UPS check on 4 different occasions and each time, the clerk and/or followup supervisor tried to blame me for their mistakes. When proven wrong, they were passive aggressive, unapologetic and entitled. They acted like they were the customer and I had wronged them. It is clearly a corporate culture that breeds this when it is so pervasive

Trying to get my diabetic meds has never been harder. You are not the priority. I've never been on hold with the pharmacy for less than 30 fricking minutes. God forbid people need urgent medications. Fill time is always at least 45 min. Rude and disrespectful when I tell them what I need. In a rush to get u off the phone when you have already been on hold for 30-45 minutes. Unbelievable

I order online due to declining health.
I went to pick up my 4 items that I ordered the day before. I didn't realize they don't offer curbside pickup. I grab my cane and proceed to go into store. I see, what I assumed was my order, on shelf, behind cashier. She tells me I need to get in line. The line had 6-7 people in it. 32 minutes later, I finally got my order. I thought shopping online was to make shopping easier, especially for the handicapped. I definitely won't shop online there, unless I am able to have it mailed.

I don't understand all of the negative reviews people post about this company. I've had nothing but good experiences with them. I guess it's all in how you treat people. A t like an $#*! and get treated like one. Loosen up people!

CVS HEALTH. OTC Benefits through catalogue. Cx's should not receive any gummie vitamin or meds. Through the shipping or mail unless your packaging is to keep such like items safe from the heat. This common sense. You sent items you know will melt if not package correctly. Seniors have placed hope this benefit and to have your mind set on an item only to receive is not good. If it was an oversight ok but still the feedback from your customers should be taken seriously.

After making my first online purchases from CVS, the product I bought kept popping up on Yahoo and Fox and other websites. It is called targeted ads.
I sent CVS an email and told them I do not want my personal sales shared and that this is a deal buster. One has to be able to opt out. Some of this is PRIVATE.
No answer. Been a week. No more purchases will be made from cvs.com

CVS will never have all of your prescriptions at the same time. They will either tell you their machine is down or I have all but or our shipment didn't even come today Etc lies! I am now again without a prescription I must take every day. CVS does not care instead of just telling you you need to go to another location or another Drug Company all together they just let you suffer they we'll just get your money from the next person. So go ahead and die they don't care!

Awful business. Wrong meds, refused refills on automatic refills not called in on time. Refilling a script I should have had 3 months ago from a doctor I'm no longer seeing. No wonder people have overdoses and getting the wrong meds. Moved from out of state transfered scripts. Wrong or unfilled on almost every script in the last 2 yrs. I spent more time on the phone to the doc trying to get refills they couldn't call about. I suspect it won't be here much longer. Wrong about of meds less pills than prescribed consistently.

I ordered cosmetics at CVS.com because the stores have low stock on cosmetic items. I never received my order, but received a delivered notice from CVS.com. The notice said it was delivered on 4-21-20. UPS says it was delivered on 4-20-20. I called and emailed customer service and never could get a response. There were 2 vehicles in my driveway at the time the UPS person shows the product delivered, but they left it at the door? Why would they do that? They did not deliver it to the correct address as I was home and so were two other people, and now I am out $40 and no way to be compensated for the loss since CVS.com refuses to respond to my inquiries.