CVS

Pharmacist would not answer the phone, night manager was rude and refused to help. I needed a blood pressure medicine and she could not care less. The automated system was not working. Horrible service. This is not the first time and they have filled my prescriptions wrong before. They don't care.

CVS is the only pharmacy My health insurance will recognize for an updated Covid booster. If I get the same shot at a different pharmacy, it's going to cost $152.

The nearest CVS is one hour from my house. I saw that they had vaccine available at that store, So I made an appointment online and arrived on time in short sleeves with documents in hand, Only to be told that they were out of vaccine because they were giving it out to walk-ins all morning and that they had no idea when they would be restocked. I told her I had an appointment and drove an hour to get there, and she said, "Sorry."

So, I got back in the car and drove an hour home.

If you can go anywhere else, I would recommend it.

Completely ridiculous.

Thank you to anyone who cares. CVS clearly doesn't.

I will never shop there again if I have any alternative.

I will no longer shop at CVS, but I'm writing this to alert others to an experience I've had numerous times. I receive frequent emails from CVS offering discounts for online orders. Not once though, have I been successful at actually receiving the discounts. The last straw took place today when I received an email offering 30% off of selections in the entire online store (exceptions which were noted in the "details" section.) Even though I carefully read the 'details' and was certain that I had selected eligible items, no discount was applied. I tried to call CVS, but after 'holding' way too long, finally gave up and hung up. This is false advertising and I intend to file a complaint with Connecticut's Consumer Protection Bureau.

I have had too much trouble with CVS mail order. I have called them numerous times and have even received an email from them explaining my problem and their correction but they still sent wrong prescription. When I called again CVS denied that they ever sent email ID#*******-- that described the problem and their solution. That's because they sent me the wrong meds, again. I would avoid using CVS mail order. It is my only real choice as Costco is over 100 miles round trip for me. BUT, if you have a better choice, take it. CVS Mail Order does not care about its customers. They put you on hold until you finally hang up. I have been on hold several times for 30 minutes and hung up. I have a job and do go to work. Maybe these reps need to go to work too and get off the CVS mantra of "hold until they hang up".

The store manager, Kathy, and her employees, especially Eliza, are phenomenal. They always greet me by name and do whatever they can to assist me. I frequent this store and appreciate the personal attention they always provide. No matter how busy they are, they always stop to say hello.

We have shopped at CVS here since they opened and have always had great customer service, a hello when we enter. Deb and the manager are ready to help every time. There are no worries there. They all get a gold star from me. Thank you.
Nancy Ferland

I have tried CVS pharmacy services many times hoping that I will be treated with respect, never happens. Never again, I will die of illness before I ever patronize them again. Store prices are outrageous even during a sale.

I recently could not find a product in my local CVS store and the personnel didn't seem interested in assisting me. I tried to purchase it online and found it quickly and was given a discount, additionally shipping was waived. Great experience.

Today I went to my local CVS store to print a CD from photos I had of a quilt I was entering in a contest. Wayne, the Store manager (I think) was exceedingly patient as I struggled to use unfamiliar technology. He kept a watchful eye on my progress and stopped by between helping others to see how I was doing. I couldn't have ask for better service. How often did you want to shake the hand of the person checking you out? I did. He was great.
L

After years and years I finally just gave up and refused to use them for anything. A year later I get an email about my account because it was just used in a city I have never been in. With all of the identity theft in the world today I asked them to delete my account that somebody not being me had used. They flat out refused. When I got the BBB involved they finally relented. So three months later I receive the first of multiple emails to come.

Their website needs a lot of work to resolve a lot of issues. It's buggy, it's difficult to check your orders/status, sometimes the orders section goes blank, etc. Customer service is only reachable telephonically and via email. They should get with the times and have chat support.

I administer our CVS server at work. We use CVS in the traditional way, to manage source code from a group of people working together on multiple projects. Before this book, I didn't have a single reference that explained all the basic functionality of CVS. Now, when someone has a question, I can pass along this book for a quick answer.

Doctor sent a 90 day supply prescription and one refill for BP to the Sun City Center, FL CVS. They would not fill it unless I called the pharmacy, after waiting on hold for 45 minutes, that was the last straw for me after several issues with this pharmacy. So, I tried to transfer all my prescriptions to a different pharmacy but the pharmacist at the place I was trying to transfer to, told me that CVS told him that I have no prescriptions available to transfer. None. Despite the fact that I have 4. So, now I'm on day two without my high blood pressure medication because now the prescription can't be found at all. My BP is 177/119 and blood vessels are bursting in my right eye. My doctor has tried calling CVS three times and can't get through to confirm what is going on with this.

I am shocked by the level of incompetence I've experienced at this pharmacy.

Today at the CVS store at 2501 NorthField Street in Dallas Texas, I had the best most impressive service by sales person, Ciarah Davis. Store #*******. Ciarah was beyond helpful in the photo department and made everything so easy and perfect. She was so professional and friendly! I look forward to shopping many more times in the future at this CVS because I know I will be taken care of. Thank you Ciarah Davis for making my experience today a huge success! Sincerely, Sandy Daniels

I purchased a prescription at CVS for my pet and a month supply was $119. When I got home I checked and the same prescription was $12 at Costco. I tried to return the pills to CVS and they refused to accept the return even though there was nothing on the receipt regarding no returns. I will dispute this charge with my credit card company. Way overpriced! Filled the prescription at Costco the next day.

I went to return an item it was 30 days passed time to get refund according to sales person. I had my receipt and I said I should get a store credit. They called the Manager he said only this time he will honor the full refund. I believed him. I went to another store to pick up my prescriptions and wanted to use my store credit. He only gave me half of what I am owed. It's really not all about the $5 at all it's that I got embarrassed trying to pay at the cashier people looking at me like I did not have money and offered to pay for me this was like an insult. The fact the a Manager of a store lied to my face. He could have said we are only giving you 50% not full refund.
******* Lake Underhill Rd Orlando, FL *******
Store #5214

I was notified I had 3 prescriptions ready I clearly explained that one of my prescriptions was unneeded because it is as needed med that I didn't use often. I asked the person to hold it and take it off auto refill just as I had multiple times before. But I needed the other 2 meds. She put 1 up and I proceeded to get the 2 meds. When I got home I found they had given the one I didn't need and not the one I needed. So I went to day to correct the problem. The same person that messed it up was there and she acted like I was in the wrong. When I protested the pharmacist got very rude, at one point telling me to 'move along'. Needless to say I will never enter that store again and my future prescriptions are transferred to another pharmacy already.

The service is wonderful! Whenever I need to refill a prescription, they are so polite and give me a small wait time. During that wait I'm able to shop around and even get a little help whenever I'm unable to get something. This is one of my favorite places to go!

I went to CVS in glen cove n. Y. 65 forest ave location. Gave them my new medical insurance card. They renewed my prescription with my old insurance company by mistake. Not once but twice. I received a bill from the insurance company for 300 plus dollars. My new insurance company does not pay for that medicine. I went to cvs and said sorry to bad. We cant help you. And we are not paying you back for our mistake. I said you were given the right insurance company card by me. Its your fault. They said sorry to bad we are not reimbursing you. Thats the way the pharmacy dept treated a loyal customer for over 15 years. I will get it back in small claims court.

The store manager works as hard as he can but he's only one person. They ask him to put in 60 hours. Isn't that against the law! Shameful. CVS used to be my pharmacy as well as my go to store but I just switched to Walgreens.

Want to feel like you are bothering someone just by asking them to do their job? Just go to CVS pharmacy in Fayetteville Tn. Wow I actually felt quilty for interrupting their conversation about a guy they seem to like. I use them not by choice but out of necessity and I just cringe when I have to pick up my medicine.

Stay away from the CVS in North Conway N. H. if you need a prescription service. Try and make you pay for a prescription that is covered by Medicare part B. One of the Male pharmacists has a rotten attitude and will make fun of you if you do not have prescription insurance. Called CVS customer service and forget it you will not get any ware with them. Called my Doctor without my ok to get a prescription i did not ask them to do. Will try and make you pay for a prescription that is covered by Medicare is easier than billing part B.

I received my Covid shot at cvs. I was a little apprehensive at first to get a vaccine at what I like to call a convenient store, but they did a great job. Social distancing was implemented, temperatures were checked prior, and sanitation was thorough. I didn't have to wait to long after being checked in and was advised to stay on the premises for 15 minutes after receiving the vaccine to monitor any allergic reactions. Practically the same as going to the physicians office minus the hefty bill. I did have to drive a good bit to get to a location but that probably because supply couldn't keep up with demand when they first approved my age group for the vaccine. Also I scheduled my vaccine appointments online and the site is very user friendly which is a big thing to me. I recommend giving cvs a shot *pun intended*