The name of the site is appropriate because they steal from consumers. After waiting too long for the item to ship, they shipped me the wrong item. Their "easy return" promise is a lie. When I try to request a return authorization, their on-line system says that my order has not shipped. They keep sending me ridiculous circular responses to my e-mailed requests for help. Do not order from this company. They are a complete rip-off.
Purchased a gaming chair and it doesn't roll properly. Company said I could return but they are not liable for return shipping. I had some questions about that and how to take the chair apart. Have not heard back from the business (been 3 days) and I only have 7 days to return it. There is no phone number or other way to contact this business. Shipping will cost as much as what I paid for the chair. This is ridiculous.
Received Rayban sunglasses that would fit either a Neaderthal or ET. They resemble more like clown glasses then anything a normal human would wear. Horrible quality with hard plastic frames. Not impressed at all. $60.00+ down the drain.
Don't ever buy a Mystery Box from Daily Steals, mine arrived today, what a joke, old filthy items, children's toys from many years ago. When they say stuff packed back in the warehouse, they mean it! Paid $37 for what I thought might be a fun extra Xmas gift, good thing I opened the junk package. Tried to put a review on their website, wouldn't take it, probably because it was a one star!
After 3 weeks and complaining there and here, they responded not only with a credit but the ability to buy it for no charge. More than I expected but only complaint is why did I have to complain here! Thank you sitejabber! I can't hold this against them as they went beyond the request. Thank you!
I have bought many items from this company. First it takes a long time for them to ship. Sometimes 10 days, but most of the time 3 weeks. I had some items not never arrived and when contacted them they always refund my money. The quality has being good on sheets and other things. You have to keep in mind that they are cheaper than a lot other place, so I have not bought anything electronic like computer, phone etc. becuase they are usually returned and you might be playing with luck (you could get something good or get an abuse item).
Never EVER consider shopping there. They misrepresent the product, they do not respond to multiple emails, it takes bazillion emails to get a return label over a month later. So I shipped it back (with a confirmation signature). Can tell that it's been received and signed for a week ago. And - silence. No emails. No reimbursement. If I don't hear from them in the next few days I'm opening a case against them on Paypal. They got one thing right - the STEALS part. Don't be me - take your business to a reputable seller.
It's been 22 days since I ordered from this site. After 2 weeks, my item did not show shipped, so I contacted them. It took 3 days and 8 contact requests before someone responded. It is now 8 days since I first contacted them. They have updated my item to shipped but the tracking number gives me no information and if I go to the UPS site it shows that the tracking number was delivered 3 months before I ordered it, and went to the other side of the country. Instead of simply sending me one or refunding my money, they are dragging it on and on saying that it was forwarded to a manager but this manager doesn't seem to exist? I have given up on getting a resolution. I feel they stole from me and am allowing my bank to deal with them. STAY AWAY!
First they couldn't make any changes to my order and then sold me something that reads it's supposed to cause cancer and birth defects or reproductive harm. These guys are scammers and should not be in business.
I placed an order on May 29th. While I realize there is a lot going on in the world, for a company that tells you they have a product in stock they take their sweet time getting it out apparently. I have submitted 2 customer service requests and have gotten nothing but "thank you for submitting your request" emails and haven't heard anything back. Still have not gotten any sort of shipping notification after 2 weeks. 2 WEEKS. This site is either a scam or a site like wish where you don't get what you're paying for. Hey daily steals, when can I expect an 90 dollar check in the mail for my package?
Overview
DailySteals has a rating of 1.4 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DailySteals most frequently mention customer service, tracking number and credit card. DailySteals ranks 695th among Discount Shopping sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dean! We have sent you a credit to your email to avoid any more delays. You can re purchase this item at no cost. Our supplier has been unavailable due to the Holiday. Thank you for reaching out, please check your email to verify!