• DanburyMint

DanburyMint

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Overview

DanburyMint has a rating of 1.3 stars from 104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DanburyMint most frequently mention customer service, credit card, and poor quality problems. DanburyMint ranks 84th among Coins sites.

  • Service
    22
  • Value
    20
  • Shipping
    22
  • Returns
    13
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
19
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How would you rate DanburyMint?
Top Positive Review

“Nice at a good price”

john w.
12/18/15

I have purchased 5 rings from the danbury mint over the last 4 years and have always been completely satisfied with there merchandise, it is very high quality and their shipping process is very fast. I would recommend them to anyone.

Top Critical Review

“Liars”

Carlos M.
10/3/24

They are sneaky.and they get paid by twisting words and trickin u...dont fk wit em. They will suck u dry, til ur broke then brake up with u

Reviews (104)

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Reviews that mention popular keywords

danbury mint (23) customer service (27)
Thumbnail of user karens2217
Florida
1 review
4 helpful votes
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February 3rd, 2021
Verified purchase

I ordered three Christmas gifts on 12/10/2020. It's 2/3/2021 and they have not shipped yet! When I placed the order there was a notation that said they were not guaranteed for delivery by Christmas but there was and estimated ship date of two weeks. I was aware that they might not deliver in time for Christmas.
The estimated ship date has been moved out four times. The most recent was today and it is still an estimated date. When I called customer service two weeks ago I was told it appeared they had shipped.
I will never order from them again.

Service
Shipping
Thumbnail of user michaele352
Virginia
1 review
13 helpful votes
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January 15th, 2019

Ordered ring in October 2018, kept getting your order will ship on a certain date. Every time I checked the date would jump 2-3 days. Finally after 3 months ordered cancelled and explanation was ring discontinued for the Army. I see there are rings for Air Force, Navy and Marine Corp still up on website. Don't order them they won't have them. Very disappointed in this company.

Thumbnail of user tammyd432
Texas
1 review
8 helpful votes
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November 17th, 2021

I am sooooo disappointed in my Kamala Harris portrait doll. I placed my order Jan 20 and just got it a couple of weeks ago. The doll that I received in the mail looks nothing like the one they advertised. This was my first order with Danbury Mint and will definitely be my last! I'm including pics. Sharing on multiple social media platforms as well.

Thumbnail of user rajveerb1
Arizona
1 review
8 helpful votes
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February 10th, 2021

Order # *******. I Ordered a necklace for my wife. They advertise the cost as $99. You end up paying $114 including taxes. And then they forgot to update my Apt number on the address. I called up the customer service for the delayed shipment and she only said Ok ok ok and nothing else. She didn't have the courtesy to say SORRY. I am not sure about the product quality. Yet to receive this. I wanted to give -5* rating but somehow can't do that

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimberlye131
Arizona
1 review
25 helpful votes
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February 16th, 2020

Do not bother. I thought this was a dollar store gag gift from from my spouse on valentines day. Real roses? No way. Cheap cheap cheap fake rose like things jammed in a glass jar on top of some 5 cent gauze. 130 dollars for this junk. Just no and never buy from this company. At best he should have paid 20 dollars. Total scam and RIP off. In fact he could have done better at the dollar store.

Thumbnail of user chriat1
GB
2 reviews
11 helpful votes
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November 25th, 2022

Watch this site and heritage coins as they are a total rip off. I have never known any company in my whole life who charge full postage cost per item instead of all together. So for example coins they charge you £3.99 per item I wanted 8 items in total. With my total price of the coins being about £30 and the postage is even more than cost of the items at over £30! They also have tricked people into paid subscription of coin services for coins that are at ridiculous prices and not worth the value whatsoever!

Thumbnail of user susanf436
Michigan
1 review
12 helpful votes
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December 8th, 2019

I purchase a necklace from the I love you daughter collection. I have limited money this Christmas and that is difficult enough so I say this and thought, OK I can pay it off over time and the engraving and the necklace is something with so much meaning that I thought, this is a way I can get her something meaningful on my limited income. I'm beyond disappointed. The quality is cheap and lower than if I'd bought something costume. The engraving you need a magnifying glass to see. I'm beyond embarrassed to give this wonderful young lady I'm beyond proud of this garbage for Christmas but I have no choice now. Customer Service, don't bother you'll get nowhere. Sad by this scam. Do your research. Read reviews BEFORE you purchase. God Bless and Merry Christmas

Thumbnail of user rickyr55
New York
1 review
16 helpful votes
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September 5th, 2019

I purchased my wife a custom purse with her initial and name on a tag, the tag always comes off, call and they send a new one,, it's not even a year since having and its falling apart stitch is ripping in different places, I ordered numerous things from Danbury mint and wont order from there again not worth the money,, everything just comes apart easy

Thumbnail of user wayney3
Florida
1 review
10 helpful votes
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March 1st, 2018

I purchased this product for my wife to be delivered on Valentine's Day since I was out of the Country. It arrived two weeks late. When it was unpacked the silk flowers were crushed. The vase had a sticker with the saying on it, when it appeared in the photo to be engraved or something of a higher quality. Had I seen this in person prior to purchase I would have NEVER bought it, especially for $100.

Please be careful. Things are not as they appear.

Service
Value
Shipping
Thumbnail of user jakobt4
Alabama
1 review
11 helpful votes
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November 30th, 2019

My mother in law recently passed away, and we discovered that she had been suckered into spending thousands of dollars on Danbury Mint "collectables" that are now worthless. Run as fast as you can away from this crap.

Thumbnail of user audreyb166
Indiana
1 review
13 helpful votes
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September 23rd, 2020

My boyfriend purchased a bracelet for Christmas last year. After 6 months of wear ing it 24/7 the gold started coming off and turned a copper color in spots. In January he bought me a ring for my birthday same thing happened to the ring after 6 months. If he knew this was going to happen then he would of never bought the ring for me. But since he bought them within a month apart he did not know this was going to happen to either one. And since there is only a 90 day return or replacement policy we could not return either of them.

Thumbnail of user nr41
Connecticut
1 review
17 helpful votes
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July 27th, 2017

I'm a professional buyer, so you can take my advice: don't be fooled... the "collectibles" sold by the Danbury Mint are junk. Do yourself a favor, go find something better made and better priced at Target, Walmart, HomeGoods or Amazon. And don't get sucked in by the installment payments... everything they sell is at least 50% overpriced. Buyer beware.

Value
Quality
Thumbnail of user andream153
Colorado
1 review
12 helpful votes
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July 22nd, 2017

Ugh! My father used to order coins from them. Now he is 94 and easily confused Somehow he wound up with subscriptions from Danberry Mint. I have called them and instructed them to discontinue all subscriptions, which they said they were doing. But then coins continue to show up in the mail, along with bills for those coins. Another one showed up again today. They seem to be completely disregarding our instructions. I have also repeatedly asked to be removed from their mailing lists. Also completely disregarded. My next call is going to be to an attorney. Beware.

Thumbnail of user rosannei1
Michigan
1 review
13 helpful votes
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December 20th, 2019

My husband ordered a ring for me. The ad said no money down.
He found out much later that they would not engrave my name on the ring until
It was paid for. So my ring's delivery was delayed until he paid, even though
The Danbury Mint ad said he wouldn't have to pay a cent until he received the ring
And was completely satisfied.
I finally received the ring today.
I hope all the other reviewers are exaggerating about
It being worse than the cheapest costume jewelry.:(
Rosanne

Thumbnail of user kimc728
Alabama
1 review
9 helpful votes
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February 6th, 2020

Bought an address sign for 100.00. Advertised as brass engraving. When I received it from China it was not as advertised. It has a time metal back with a vinyl cut out with address in vinyl not engraved at all. Total waste of money. They say you have to protect it from the sun!

Thumbnail of user cynthiam358
New Mexico
1 review
18 helpful votes
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August 27th, 2019

Thanks to all of you that left a review. I was going to purchase a personalized purse but I wanted to see if the company had reviews before I do so. It obvious that the customer service sucks. And a special thanks to those that ordered the personalized purse. I would also expect my initials on both sides, not just one side, I'll pass on this opportunity. Posting reviews really do make a difference.

Thumbnail of user jond431
Indiana
1 review
0 helpful votes
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September 28th, 2021

Ordered one of the Derek Jeter sculptures in honor of his Hall of Fame induction. Received a statue of poor quality that barely resembles him or the picture shown advertised. Will never order from Danbury again

Service
Value
Shipping
Quality
Thumbnail of user williamb2663
Texas
1 review
0 helpful votes
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January 29th, 2021

Can you buy coins? Yes. Can you pay way more than they're worth? Absolutely. What a scam. I've been collecting coins for 50 years and it's a shame what people are charged. My guess is they are either old or coin novices. My mother-in-law got phished by DM. I found out she's been buying coins from them the last couple of years. She's 86 and believes the crap they write in their brochures. They tell you all about the value of the coin but forget to tell you it has to be in MS-65 grade condition which it isn't unless it's a newer mint coin. For those they double the price. You can't even remove a credit card from online, you must call in. Is that even legal? Of course when you call in they try to convince you to keep it there so you won't miss any of their "special offers". The only one making a mint is Danbury.

Tip for consumers:
Don't!

Products used:
I'm writing this for my 86 year old mother-in-law. Unfortunately she buys coins.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pamelay115
Washington
1 review
15 helpful votes
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July 21st, 2020

I ordered a personalized necklace and it was so cheaply made I thought it came out gum ball machine! I mailed it back the same day I received it. Followed tracking number and saw it was delivered. Called and they said yes they received it but would take 3 weeks for a refund. Called awhile later to ask if they could give me a date I might expect my refund and the gal tries to say they have not even received it yet. That is not true! Danbury customer service is argumentive and rude. I would think twice before you order from this business.

Thumbnail of user billh373
Texas
1 review
9 helpful votes
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November 15th, 2018

They mail me a postal card with offer prefilled out to buy a "I Love You" personalized diamond pendant.

There is NO price on the postcard.
Obviously they hope to trick people into mailing it back.

Trick is, if I mail it in, then they can claim I ordered it, and owe them (I looked it up) the over $100 cost.
A Scam way to do business.

Thumbnail of user shannonr199
Georgia
3 reviews
10 helpful votes
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January 17th, 2020

I was sent an item I did not want. I have been trying to return it for over a month. Three times I was told they would mail out a return packing slip. They still haven't sent it. They don't follow through with what they say they will do. I would never buy or recommend them to anyone.

Thumbnail of user sydneyb47
California
1 review
12 helpful votes
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January 21st, 2019

My husband got me a necklace for Christmas and the name was spaced out and it looked extremely bad and very low quality the necklace chain itself is poor quality. I got a replacement and on top of the original problem not being fixed it was missing two stones.

Thumbnail of user markt730
California
1 review
11 helpful votes
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May 3rd, 2020

The "I Love You" pendant from the Danbury Mint is very small (7/8 inch). Can you even read the words? The pictures on the mailer and on the web site do not say "enlarged" or "actual size". Very misleading.

Thumbnail of user hermogenesk
Massachusetts
3 reviews
4 helpful votes
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February 24th, 2021

Last February 5,2021 order and item for valentine worth U$ 112.69. The Item arrived Feb 13,2021,
This item was paid and cleared with my bank, Today is Feb 24,2021, the company is again charging
Myself another U$ 112.69 in my Atm card. I called the company and somebody answered and told me because a second Item was shipped last Friday (Feb 19,2021) Wish I could get money and could cancelled the payment from my bank. Buyers Be Ware of this company

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessep64
Oregon
1 review
16 helpful votes
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February 15th, 2019

I purchased a valentine glass with roses that are "preserved". Very Cheap. Should be about a $20 gift and i paid $129 for it. My wife literally laughed and thought it was a joke the gift was that terrible. What a ripe off.

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About the business

The Danbury Mint specializes in the sale of jewelry, collectibles, commemorative coins, and sports memorabilia. Collectible dolls, figurines, ornaments, bracelets, necklaces, rings, The-All-New State quarters, Kennedy half dollars, and sports team pictures and rings are some of the items that can be found on the site. A variety of self-serve customer service options (such as ability to track orders, cancel orders, view recent payments and balances, change account information, etc.) can be found on the site; however, different customer service lines are also available along with options to send email and hand-written mail to the company.

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