Darntoothysam.Com

I'm a satisfied customer. My new LCD screen was sent within two weeks. I made my own repair at a quarter of what I was quoted at the extened warantee place--which said, "Too bad, that's not covered." A speedy reply to my e-mailed query regarding how long it would take to ship the part would have bumped my rating up to a 4 from 3.

Sent in a Camera for a Simple repair, even called them to verify that the part was in and the repair would be conducted in a Timely manner. Spoke to the Owner who informed me that my repair would be sent out to another location but not to worry for he had verified that the part needed was in and the repair would be completed and shipped in about one week. This was as of Feb 3rd. Nothing yet. No response to multiple phone calls, messages. Etc. I will NEVER recommend or send anything else to them.

I sent in my Panasonic camera for a screen replacement which took some time apparently the part was not ordered due to the oversight of the work order. After a few e-mails and phone calls it was confirmed that the part was ordered and the camera would be fixed. It was a considerable wait time and after reading all the "scam" reviews I was getting concerned being an out of country order, I am in Canada. So I sent a final e-mail thinking that the camera was gone due to the long wait but was assured that the camera was fixed and sent. Three days later I recieved it in the mail in working condition, fixed but with a couple of small scratches on the new screen. If you are not in a hurry for your camera and are willing to wait the price of repair could not be beat and I can attest that the site is no a scam... not in my case.

Phil
Grande Prairie, Alberta

I've used the site twice now and both expeeriences have been positive. I was really surprised to see the number of negative comments. Granted, service could have been a tad quicker but I wasn't in a hurry for the parts I purchased. I'll have no reservations about returning for additional repairs or purchases.

I contacted Thomas by phone and he was extremely friendly and helpful! He immediately took time to help target the repair my camera needed and proceeded to acquire the parts and update his website to accommodate my order. He was communicative throughout the process and my camera looks as good as new. I'd definitely use him again and recommend him to my friends!

Do not use this site to repair your camera. My camera was sent for repair at the beginning of December and after multiple of emails and calls no response. I paid 137.00 to repair my 800.00 camera. Lost the money and the camera. :(

I ordered a battery door for a canon camera. I received the part I ordered and was able to quickly install it. My camera is working great now. I do agree that it is difficult to get an emailed response, but I do appreciate that Thomas got my part to me quickly after he received it.

I found this sight and ordered an LCD repair Kit for my Camcorder. The order went through fine and 10 days later I received what I ordered. I had ordered the wrong part. I E-mailed and ask if I could send it back and get a refund and could he find the right part. We E-mailed back and fourth 4 times the same day. I find the gentleman a very fine person to deal with. Very honest and true to his word.

I sent in my Rebel t3i in with a broken LCD screen, and just like his web site said it would take a about 10 days to fix it, and ship it back. He did just what he said he would do "fix it" and, ship it back in a reasonable amount of time. He was hard to get a hold of that's the only reason I give him 4 stars but he is a small business, and he only has a few guys working under him so some repairs could take longer.

I needed a part for a Canon 580EX flash and ordered and recieved it within the week (within 2 days actually) in plenty of time to make the repair and have it ready to use this weekend. I also communicated with Thomas via email and he responded same day to let me know the status of the order. Based on my experience I recommend them highly I will most certainly use www.darntoothysam.com anytime I need a part or repair in the future.

It was so easy to tell from your website that I was ordering the proper screws for my camera. I received them quickly and appreciate this site. I googled the name of my camera and the word screws. Your site was listed saying, "If you are missing the screws in your camera, you are not alone!" Very cool site. Thank you.

I sent my Canon SD790 IS in for a lens cap/shutter flap repair. I was told that the repair would be done quickly and it would be shipped out promptly. Unfortunately, a mistake was made and my camera was lost. However, the owner of the site kept open communication, apologized, and pledged to replace my camera. I have just received the replacement in the mail. It was very securely wrapped in bubble wrap and shipping peanuts. I've put it through a few basic tests and all seems to be working well. I am totally satisfied with the outcome, though I would of course liked to have my original camera back. I do not feel I was scammed. Mistakes happen, but in this case, it was handled politely and professionally--and I really appreciate that!

It did take several weeks for my Nikon D40 to be repaired. Thomas's online repair status did indicate that they had received my camera and that is was awaiting repair. I realize Thomas runs a very small repair shop (now out of his home) and is overwhelmed with phone calls. I was able to get feedback from Thomas after posting to his Facebook page. The camera came back repaired (unfortunately there was a problem with some of the screws, they had to be drilled out). When I got the camera back, some of the screws were missing). The camera works great though and I am relieved. Thank you Thomas. If you have any extra screws for the back of the camera around the LCD, I would appreciate it. I need 1 for the back and 1 for the bottom. Order #9589. Thank you Thomas.
Oh Thomas, a suggestion, it would be great if you could hire a high school kid to help you with email responses or another way of updating the website on status of expected repair date. (Just a thought):-) Karen

If your looking to get a part for your camera tomorrow don, t shop here, but if your looking for probably the best price on camera parts around this is it. I purchased an lcd for a sony DCR-SR45 couldn't find it anywhere for less than $120. Here I paid $55 for the lcd block assembly.It took a couple of weeks to get the part. But worth the wait for the price, Just remember the DUDE works out of his house, the internet is worldwide, it might take awhile to process an order. They are legit!

I shipped my Olympus camera to Darntoothysam's company for repair of the LCD screen after finding them on the Internet. After waiting a month I made a couple of phone calls, needing to leave messages. When the calls weren't replied to I e-mailed and was messaged back that the part took longer to get in and he was short of help. I now have my camera and am very happy with the repair. I am also very pleased with the cost of the repair. I would use this company again and recommend them to friends and family. Just be prepared for a wait. I'm guessing that he works out of his home and he probably has a great deal of business due to his repairs and parts being very reasonable cost-wise.

Excellent and acurate repair of the digital camera I accidentaly drop kicked. Very reasonable pricing for repairs probably not available elsewhere. Because each repair for them is specific and must be fully analyized, patience is a small price to pay for this fine, competent work. I'll definately use them again.

I had 2 Canon Powershot SD790IS camera, that had an identical broken part. This part would have been easily replaced even by me. I contacted Canon, they quoted me $175.00 each to replace the broken piece. Almost the cost of the camera! I found darntoothysam through a Google search. I didn't see the part I needed on online so I called and described what I needed. He didn't have 2 of the same part in stock, so he sent me one part and about 3 weeks later I received the other replacement part. It cost me a total of $14 vs $350.00 to repair these two cameras. They are very knowledgeable and extremely fair. I will continue to recommend them and do business with them.

My Cannon screen broke while I was on vacation. When I took it to be repaired camera shops told me it was cheaper and easier to buy a new one. I didn't want a new camera, I like mine. I found Darn Toothy Sam on line, sent the camera and got it back repaired, MUCH cheaper than a new one--all as promised.

Darntoothysam was an excellant experience. I dropped my camera and broke the LCD screen. Sent it in to darntoothysam and they repaired it and got it working again for a bargain! They even replaced the missing screws I had in my case! Would HIGHLY recommend!

On June 4,2012 I placed an order on this site for a part for my Canon flash. I received an order confirmation buy email. It is now June 21, I have emailed them 2x to inquire about the status of the order, to which I received no response. I have emailed them three additional times to inquire about the status of the order, to which I have had my emails bounce, which leads me to believe that my email address has been blocked by this company. My credit card has been charged. I am going to call them tomorrow, but I doubt that I'll get any satisfaction whatsoever. I will also be calling the Minnesota State Attorney General's office to file a complaint, and I will be working with my credit card company to cancel the transaction. Lousy lousy "company."

I will tell everyone I know about this site. I sent my Sony Cybershot on a Thursday. It was repaired and return to me within one week. I received emails telling me when it was received, fixed, and mailed back to me. I am so thankful that I picked this company. When I picked the camera up at the post office, the postmaster wrote down the website so he could send his camera for repair. A big THANK YOU!

I was quite surprised to read the negative reviews on this website, particularly since I had a very normal and excellent experience with this company. I dropped my Canon S95 and broke the screen. I purchased the screen replacement on the website. I sent the camera via Priority Mail and delivery confirmation (which I do for all my valuables in the mail) the next day. I received an email telling me the camera had arrived. I received an email telling me the camera had been repaired and was being sent back to me. I received the camera (via priority mail with signature confirmation), and it worked great. The entire process took from 9/30 to 10/17, about 2 1/2 weeks. Although this was slightly longer than the 2 weeks I expected, the total experience was great. I would recommend this company.

We love darntoothysam.com. We sent our camera in for repair on the 7th of November and got it back completely repaired in 2 weeks! We are very pleased with the quick turn around on the repair and it cost less than sending it back to the manufacturer.