This site cost is expensive,some profiles seem fake,for some reason the men won't leave this site, probably because they get paid to lure women,I had so many men sending messages,lots are younger than I am.,
DateMyAge is a scam. They charge per sentence you send (once you hit return) and per minute for voice messages (£4) and video chats (£10). Paid staff on the platform keep conversations going to drain your credits, and they refuse to chat off-site because they're paid to stay on the website. One conversation can easily cost you £100. Avoid this scam!
Dear Tess,
Thank you for sharing your concerns. We're sorry to hear that your experience on DateMyAge didn't meet your expectations. Our app prioritizes safety, and we take allegations of fraudulent activity seriously and investigate all claims in line with anti-scam policy. Helping our clients write their success story is our intention.
Our credit system is designed to offer flexibility in how members engage with the platform, and all charges, including those for voice and video chats, are clearly communicated upfront. Audio message costs 10 credits each and two way video chat costs 6 credits per minute.
While we do aim to maintain a safe and enjoyable environment, we regret that your experience was unsatisfactory. If you'd like further assistance; would like to file a complaint against a specific profile or clarification, our customer support team is here to help at support@datemyage.com.
Thank you again for your insights, and we wish you the best in your future endeavors.
I don't know whats goin on withyou guys,i keep trying to confirm my email but you're not senting me the link no in spam and, help me here, I am a longtime member and i enjoy using your website after so many months this is the firt time you make my head ache, i have a partner wa8ng for me here you have to help me! I like to chat noww
Hi Range R.,
Thank you for sharing your concerns. I'm sorry for this difficulty. Have you checked your spam or junk folder? If not yet, please do, and if still no avail. Unfortunately, I'm not able to locate your account using your name here to check the current status of your email. Please reach out to us at support@datemyage.com if the issue persists for further assistance.
Stepping into the world of online dating, I was geared up for a journey of connection and discovery. However, the absence of an incognito mode turned my venture into a mixed bag. While I appreciated the transparency, the lack of privacy options left me feeling exposed, detracting from the overall experience. On the flip side, the exclusive content available for premium members was a game-changer, offering insights and perks that enriched my journey. This treasure trove of information and tips made navigating the complex world of online dating more rewarding, providing a glimmer of hope in a sea of uncertainty. Despite the setbacks, the exclusive content served as a beacon, guiding me through with determination and resolve.
Dear Shery, Thank you for your in depth review of the platform. I am assuming you are worrying about your privacy thus the question in privacy, No worries, We have implemented a number of measures to protect your data including:
Data encryption: All customer data is encrypted both in transit and at rest.
Access controls: Only authorized personnel have access to customer data.
Vulnerability scans: We regularly scan our systems for vulnerabilities and take prompt action to remediate any that are found.
We currently have no incognito within the website but you are most welcome to use a browser that offers so when browsing the site.
I hope this clarifies your privacy concerns.
I found my love on a dating site thanks to Datemyage!
As a visually impaired person, I've always had a hard time navigating complicated websites. But Datemyage was an exception! Its user-friendly and thoughtful design helped me easily create a profile and start my search.
Its 4-star rating is fully deserved. Here's what I particularly liked about it:
Pros:
* Great design: The site is clear, attractive, and no-frills, which is perfect for the visually impaired.
* Benefits: I found true love!
* Convenience: Registration and navigation was very easy.
Cons:
* Slightly confusing personal account: There were a few extra details that I didn't understand what they were for. But that didn't stop me from using the site effectively.
Overall, I highly recommend Datemyage to anyone looking for a dating site, especially the visually impaired. Its accessibility and simplicity has made my life so much easier. I have already found my soulmate and I am very grateful to Datemyage for that!
Dear Ping, We appreciate your thorough and detailed review. We are delighted to learn about how it is going for you. We wish you best luck in your blossoming journey of finding the one. We will on the other hand keep improving to provide you and the rest the best service you deserved!
This dating site leaves a positive impression. I have met a variety of people here, and most of them have been adequate. However, I have not been able to find a mate yet. Perhaps it just takes a little more time and effort. Okay, its good, but there is still room for growth.
Hello Annamae! Thank you for choosing our app to be part of your journey! I also highly recommend that you add your preferences in "I'm looking for" section to eventually find the right one for you! We hope you continue enjoying the app!
I am so glad I decided to try this dating site! I have found everything I was looking for and more. The dating possibilities here are really endless. I especially liked the wide audience - everyone can find someone who matches their tastes and interests.
The site also runs like clockwork, which is really handy. I appreciated the many features that made it easy to filter and find suitable profiles. The interface is friendly and intuitive, which made using the app even more enjoyable.
But most importantly, I've met some amazing people here that I'm really interested in chatting and spending time with. To be honest, I wasn't expecting such a variety and quality of profiles. Thanks to this site, my life has been filled with new impressions and opportunities. I can't help but recommend it to anyone who is looking for something special!
Dear Maida, We’re really grateful and appreciate you taking the time to share your rating and feedback with us. We're glad to learn that our site filters make your journey exciting! We'll for sure aim for more improvements as we only want to offer the best for our valued members like you. Thank You.
Here I found a great opportunity to organise something truly my own, to create my own events. It's like fantastic, inviting exactly the people you're interested in. But here's the navigation... Why is it so complicated? The unintuitive menu layout makes you waste time searching, even though once you figure it out, the possibilities are almost endless.
Hi Lanell, We're glad to learn that you are enjoying the large array the platform has to offer. And if some navigation issues are encountered as you have mentioned, fell free to contact us at support@datemyage.com for urgent assistance. We wish you the best in your journey of finding the best match through our platform.
I often get approached, and men look good, but it costs too much to chat. Is the vetting process really thorough? Suspicious people are on here…proceed with caution.I have cross referenced profiles with image apps and handsome catfish, which I reported. Caveat Emptor. Don't hemorrhage money getting played.
Thank you for sharing your concerns. I am very sorry to learn that we're not able to meet you expectations.
I would like to begin by giving you the full assurance that we don't condone any kind of wrongdoings in the platform, which is majorly the reason why Anti-scam policy and some preventive measures like Profile Verification are strictly in practice.
It is totally understood that you find some members suspicious over the fact that they have professional careers, We are definitely not invalidating your judgment as you are fully entitled to your own opinions, but please be informed that finding the one has no boundaries and we as a communication platform is an advocate of such. Members' profession cannot affirm to someone being a fraud or committing fraud, However, despite our best efforts, there is no such thing as a perfect community thus if any of the member made you suspicious particularly the one on your screenshots, Please don't hesitate to report us at support@datemyage.com. Furthermore, iIf you do not want to worry about the legitimacy of the members you are corresponding with you may simply limit your communication to Verified accounts, those with certified blue button on their Name.
You may also want to consider seeing it for yourself by doing a Video Chat with them.
There are great people there but expensive to message. This is only site that charges by time as all other date sites are by the messages sent.If you wait for a response it gets even more expensive. Staff are indifferent to complaints and don't really care giving lip service only to complaints. I found someone but she is wondering why I am out of touch due to their defective and malware infected payment system they don't care to get fixed. Promises of return phone calls don't happen.
Answer: Hi Mary, We sincerely apologize for the unfortunate situation you experienced. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. Please report your experience with relevant details at support@datemyage.com to resolve this concern.
Answer: Hi, We completely understand your concerns regarding the pricing. We agree that it's important for users to feel confident and informed before committing to a subscription, thus we made it appoint that the rates are fully detailed in the terms of use agreement which was agreed upon registration. Contact us: support@datemyage.com for clarifications.
Answer: Hi, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at support@datemyage.com to address this promptly.
Answer: Hi, Currently, the platform does not incorporate a free service system. We think your problem has to do with the fact that you have run out of credits. Once they are finished, you will need to reload to continue your communication. Email us at support@datemyage.com and we'll be happy to advise you on how to make your credits last. *** We understand how important it is to ensure a safe and trustworthy platform. At Dating.com, we are committed to addressing any issues related to user experience, security, and transparency. We take reports seriously and are constantly working to improve the platform. If you've encountered any suspicious activity or believe there are issues that need to be addressed, we encourage you to contact our support team directly so we can investigate and resolve them. Your feedback is invaluable in helping us maintain a safe and respectful environment for all members.
Answer: Yes indeed, However, though we provide platform for meaningful connections, we have no control over how one carry out conversation especially about providing personal details. To proceed, you may use video chat or present delivery features. We also take the issue of fake profiles very seriously, as our goal is to create a safe and genuine environment for all members. We actively monitor and review profiles to maintain authenticity. If you come across any profiles that seem suspicious, please report it to us at support@datemyage.com
Answer: Hi James, We're sorry to learn about the billing issue. We have limited access to your details and unable to locate your account through your name here thus we We strongly suggest that you contact us with relevant details at support@datemyage.com to verify the transaction and resolve your concern with full urgency. Thank you.
Answer: Hi, Thanks for the inquiry, you can always contact us at support@datemyage.com along with relevant details and information on reasons why financial compensation is applicacle to your situation, however, please be informed that our platform does not guarantees such.
Answer: Hi Jennifer, datemyage usually shows as datemyage.com or Stende Solutions Inc.
DateMyAge has a rating of 1.1 stars from 315 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 648th among Dating sites.
Hi Guadalupe,
Thank you for sharing your feedback. We regret that your experience on the site was not as expected. We understand your concerns about the cost and the authenticity of profiles, and we take this feedback seriously. Our team works diligently to ensure that profiles are genuine, and we continuously monitor for any suspicious activity.
We agree that the prices in our app are not the lowest, but they are justified by the benefits: anti-scam protection, constant updates, etc. Indeed, using certain services costs a fixed number of credits. To maximize savings, consider larger packages, they offer reduced rate compared to smaller ones or use online chat for cheaper cost.
If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at support@datemyage.com.