• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user yusufa50
Nigeria
2 reviews
0 helpful votes
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December 1st, 2022

Truly man, I have never noticed someone web based dating neighborhood at that point bounty astonishing, over the top and respectable like dating.com. Clients bear all day, every day administrator control yet the administrator clear up inconveniences inside couple of moments. I bear going through some installment issues or I reached the administrator. He immediately addressed my difficulty at this point since over I began the utilization of the site online without miscreant anyone empiric issue.

Service
Value
Quality
Thumbnail of user mounirb4
Morocco
1 review
1 helpful vote
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August 29th, 2019

This website is important to me. One of the best websites to find dates and easy to use. I have tried so many apps but this one is best so far. I highly recommend this website if you are looking for a real online dating experience.

Thumbnail of user williamc216
Australia
1 review
3 helpful votes
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March 2nd, 2017

I wish they do a monthly plan to get free chat and watch the videos and photos for free don't know why I need to pay for it should just be a monthly pay for say 1 or 2 or 3 months but it's a good site I do love it beside the payment of it. It's not cheap

Thumbnail of user hangt7
Viet Nam
1 review
0 helpful votes
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July 4th, 2021

The dating.com is best for people of all age group and ideal for those men who want to have an online relation with a girl. Personally, i like to have a relation with someone who listen to me and like to have some words with me, especially when i feel low.
Thanks a lot dating.com you have given an opportunity to make an awesome friend on the community.

Thumbnail of user nickb419
Kenya
1 review
0 helpful votes
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May 9th, 2020

Those of you who are tired of social media site should join the dating.com and be a man. I also joined the site a few weeks ago and now I am feeling a man. Yeah, I have got plenty of girls on my contact list. Don't worry if one ignores you, and you will have plenty of others in your contact list as well.
Be a cool dude in the dating.com. I used to be such a dumb and shy person but look here I am now. Feeling like a man, real super man. So, insead of wasting your time on other sites. Just grow your balls and register on dating.com and be a real man.

Thumbnail of user amilad2
Sri Lanka
1 review
0 helpful votes
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September 4th, 2020

It was my dream that there will be a time when I will have my girlfriend who will talk with me and will help me in my affairs. In reality, I had no girlfriend and if I found a girl who could become my friend, she ran away from me. I have no idea why this happened to me every time. I think I am an introvert that's why girls leave me.
I was living a depressed life because of my situation I discussed above and then one of my friend recommended dating.com. I registered the site and paid all of its dues and I found that there are a lot of girls who are waiting for me and they are willing to help me in all of my issues.
I am so happy that I have found a good platform where I could make my own girlfriend.

Thumbnail of user boydb23
Sweden
1 review
2 helpful votes
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February 20th, 2019

I'm giving this site a great review because I met a nice girl. I do want to say though that it's very overwhelming... too many messages from too many people. I don't like rejecting people and this site kinda makes you.

Thumbnail of user samsonl7
Nigeria
1 review
0 helpful votes
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June 26th, 2020

I am very happy that I joined the dating.com. I was in search of a lovely partner and after joining the dating.com. I made a lot of friends and girlfriend as well, all of the community members are amazing and they are always ready to provide full support in your issues.
My girlfriend is very beautiful and pretty lady. We met yesterday and we are planning to have another date in coming weekend. The life is extremely amazing just because of dating.com.
Those who are still single, should join the site and mingle with any pretty lady that attracts you.

Thumbnail of user romang48
Sweden
1 review
1 helpful vote
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February 20th, 2019

I met a ton of nice girls on this site and even had a girlfriend for two years. After we split I found my forever love on this site as well. We dated for 1 years and were married we will be celebrating our first anniversary this year

Thumbnail of user ellig3
Bulgaria
1 review
18 helpful votes
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September 5th, 2019

At the beginning you think it is a nice site with interesting people. But suddenly you understand that the profiles are fake - robots trying o convince you only to buy credits! Be aware of it. So finally you want to deregister and delete you CC details but instead you are getting charge once again. You are trying to reach Customer service but no response. Now I am defiantly thinking to go to the police and report this site and ask for deleting my personal information! I don't trust them! Please if you have any information where else I can send claims and info about this scam site please inform me! As I see I am not the only one here so we have to combine our efforts against! It was my first experience and I am extremely disappointed. They only purpose of the site is too keep you on the site and enchase you for being chatting credits with fake profiles!

Thumbnail of user darias16
Daria S. – Dating.com Rep

Dear Elli,
I see that your request has been handled by our Customer Service team and the details have been removed already. If you have any unaddressed concerns about the members, please share them with us via email support@dating.com. We fight hard against fake profiles and scammers so your contribution will be appreciated.
Kind regards,
Daria.

Thumbnail of user kathl25
Philippines
1 review
7 helpful votes
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February 6th, 2022

I request a refund after I purchased because I think some of the guys that messaged me are bots. Their messages are the same and now that I have to screenshot the proof their profile disappeared suddenly. Ughh if you read "your smile like sunshine, your warmth like hot Latte" and other flowery words, please dont. Different user same message. The customer support aren't even working.

Tip for consumers:
Just Dont or you’ll regret

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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Kath.
We are so sorry to hear about such an experience. On the contrary - our support team is available 24/7 - please contact us at support@dating.com with all the details about this member and we will check this for you.

Thumbnail of user clayh51
Mexico
1 review
0 helpful votes
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December 27th, 2018

I have used it now for couple of weeks and love it, No fake profiles. It is very easy to use and people are nice and easy going, you can find friends or date which ever you are looking for. Highly recommend it.

Thumbnail of user sitharakavini1
Sri Lanka
1 review
0 helpful votes
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January 6th, 2023

dating.com is a web-based dating site that allows people from all walks of life and backgrounds to connect. It's the best dating platform for finding love, friends and jobs, so it's no wonder that it's the most popular dating site in the world. It's easy to use and it's free to join, so it's no wonder that over 500 million people have used dating.com.

Value
Quality
Thumbnail of user michellea159
Philippines
1 review
17 helpful votes
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February 6th, 2018
• Updated review

What now? Your site emailed me 23rd of January stating you requested already a refund in your finance department, feb 1 is almost done and i havent got a single centavo refund... Im messaging you on your whatsapp and havent receive any reply! What kind of contact team do you have? Not useable at all... Refund my money stealers! Subscription account id **************

I want my money back! 2 months monthly fee with a deleted account?
February 1st, 2018
• Previous review

I already deleted my account from ur site 2 months ago and ur site is still charging me monthly subscription 2 months in a row. Now i want my money back! A certain anna from ur whatsapp told me that after that my account was deleted i wont be charge anymore so how come that u still take money from me which i was about to use to more important things than ur stupid app! My subscription account id **************

Thumbnail of user obka
Bangladesh
1 review
0 helpful votes
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January 24th, 2021

I cannot let you know about the impact of dating.com in my life. I was living a dumb life and the dating.com bring happiness in my life. It helped me in making my partner who is not only funny but gorgeous as well. We both love talking with each other for hours.
She is a sweet lady who is living in Mississauga and I am living in Iowa. I was planning to meet her but due to my office duties and responsibilities, I was unable to visit her.
I am planning to take a leave of 5 days and meet her somewhere in hotel or apartment. She is waiting anxiously for me.

Service
Value
Quality
Thumbnail of user vanjak1
Serbia
1 review
1 helpful vote
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August 4th, 2019

I asked for my account to be deleted almost as soon as I signed up. I had no idea the site was fake. I have sent emails, messages, to customers service via email, via Facebook, WhatsApp. I have asked numerous times that my account be deleted and all information removed. I also asked for a refund almost as soon as the charge took place. I only receive one message via WhatsApp from someone named Daria saying my account is cancelled. After this I was still able to access the app and was still receiving notification and messages. No one has gotten back to me regarding my refund. I have written so many times I don't know what else to do! I am still able to log into the account! Has anyone here contacted the police!?

Thumbnail of user darias16
Daria S. – Dating.com Rep

Dear Vanja,
I am sorry to hear that your request to Customer support has not been handled properly. We bring you apologies for this situation. Please contact our Customer support via email at support@dating.com or by calling at +18006657633 so we could fix the issues.
Kind regards,
Daria.

Thumbnail of user luluc29
Georgia
1 review
1 helpful vote
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October 20th, 2023

This app is fake the people that you chatting with they fake just to take your money and for you to see the emails you have to pay separate money to see they emails and I'm trying to deleted my profile it won't let me do it and I think they keep your professional pictures to make money of you

Service
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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles again for you.

Thumbnail of user thangv5
Viet Nam
1 review
0 helpful votes
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December 1st, 2021

I am very happy to be a part of dating.com because of its impressive community, affordable rates and above all there is no element of fake-ness in profiles. I am happy that i found my love in the site and she is a lovely lady.

Service
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Thumbnail of user cherisha1
Philippines
1 review
0 helpful votes
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September 4th, 2019

You can find good people you can really get along with. It is where I found the person who serves as my stress reliever right now though it took some time for me to find her due to the other profiles that seemed unreal. But overall, it is good.

Thumbnail of user tawannam1
New Jersey
1 review
1 helpful vote
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August 7th, 2020

I dont think its a scam but i well say that a guy wanted to exchange email with me and the site would always block the messages so i don't know whats up with that maybe yall do just want people to keep spending their money on the app

Thumbnail of user eileenb94
Turkey
1 review
14 helpful votes
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July 11th, 2018

Dating.com stole money without my permission, I thought that I only paid $15.99, but they charged 4 times the same money within the half an hour when I wrote them an email they say that I purchased automatically, I cannot believe that because the website should have warned me when my credit ended, but they did not do this, I am shocked now, it is scam, and I believe that some profiles work with them to have more money for this site. I closed my credit card, I am frustrated, now I am trying to get my money back.!

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Eileen!
Thank you for sharing your experience. We are truly sorry that you were confused by this situation. Unfortunately, if you spend all the credits on services, we cannot issue you a refund. The information about autopurchases, current discounts and full prices is listed on the form where you choose the amount of credits to purchase. Additionally, you can find all purchase related information in a 'Help Center' here: https://www.dating.com/people/#help-center

Thumbnail of user liliano6
Kenya
2 reviews
1 helpful vote
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June 4th, 2020

About a year ago, one of my good friend who is living in my neighbor, told me about his awesome experience on dating.com. After our conversation, I visited the site and got myself registered in the site. In start, the site was little bit difficult for me to understand but later on I realized that the site is one of the best dating site. I read about its popularity and authenticity. I found a lot of good reviews about the site and I even talked with the admin as well. Since then, I am a regular user on the site and I even dated some girls two to three times.

Thumbnail of user marwas9
Egypt
1 review
0 helpful votes
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November 30th, 2020

This is simply a scam. Nothing but draining money for nothing. Even steeling credit while you are not doing anything even or chatting with others. I have made a complain more that once and they did not come back to me with a response. Even I tried to check the VIP support and they closed the chat mid discussion.
These profiles just bots that keep sending zillion mails and messages on a daily basis. Once you check any profile. You find them sending to you message on the spot which does not make any sense. Please save your money for a better thing rather than that. Since you wont need less than USD 5K/month just to chat for an hr /day

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Marwa,

Thank you for your feedback.

I sincerely apologize for such an unpleasant experience.

Could you please tell me which profiles seem like a bot? Since we do not welcome bots, I'm very surprised to hear that. However, we can check everything as soon as you tell us all the information.

Please specify what questions or request you have regarding the payments and I will be happy to resolve it for you. Contact us at support@dating.com.

Thumbnail of user levij9
Singapore
1 review
0 helpful votes
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August 6th, 2017

This site helped us to join and change our lives. I thank Dating.com site and people who helped us to meet each other and for giving us the chance to be happy. Dont hesitate and try! Believe me when I say, it will be a great experience!

Thumbnail of user evaw56
India
1 review
0 helpful votes
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July 22nd, 2019

Dating.com is one of the best platform to meet your special one. If you tired your regular life and want to take a break with partner then you can come to this site. It help the people to get their best partner and enjoy dating with them.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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