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Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.
This company responds to reviews on average within 2 days
Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now
Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.
I realized after 30 minutes of being bombarded with messages and chatting and paying around 1$ for a message written (and received), that this is a scam. Guys seem to be intent on keeping you on this site for as long as possible to keep you messaging and emailing as you have to pay for it (they never seemed concerned about the financial implication of their chatting) by saying the most flattering and romantic things (even though my profile had no picture for them to see who they are talking to). It has been impossible for me to delete my profile and account and out of desperation I have removed every single detail about myself, changed my age to 85, and changed my location to the orient. However, the messages are still streaming in every time I check to see if my profile has been deleted and young guys are still trying to get me to join a video chat - I'm assuming that I would have to pay for that as well. On the emails that come from dating.com, a company SOL Networks is listed. I found this company's website and have tried calling the numbers and emailing them as well, but guess what? I have had no response. All I want is for my profile to be deleted. Dating.com customer support eventually emailed me twice to confirm that I want to delete my profile but it is still there and I feel that they are just drawing this out and perhaps hoping that I will give up.
I have spoken to many popular members! They all say they can't talk on video, can't even exchange contact details. I have been on dating.com for over two years talking with popular members. 2 of them say we are in a real relationship and want me for real life. They both are still unwilling to exchange contact details. Won't even do Video chat! Video chats can help establish a higher level of trust and transparency in an our online relationship. Refusing to video chat or talk off of here, combined with other concerning behaviors, such as avoiding personal details, inconsistent stories, or evasiveness, that only strengthens and indicates to me and all the reviews I read that all popular members are fake and have no real interest in offline relationship. They get a free account and it is obvious they get paid to talk to vulnerable paid members like me. The hundreds of bad reviews are all over the internet saying the same thing as I am saying. It's a scam to keep up believing in a love story just to keep us buying credits and renewing membership! Money scam! Playing with our bead and hearts!
Tip for consumers:
I have read many reviews saying the same thing I am saying. I see the discrepancies in conversations and have talk to many popular members who say the same thing as to why they can’t talk off the site or be on video! That’s a huge red flag!
Dear Angel,
Thank You for sharing your feedback and We are very sorry to learn about your dissatisfaction.
We fight hard against fake profiles and scammers. According to the policies of our app it is strictly forbidden for anybody else to write or communicate in all ways on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).
If you find such profile please send us link at support@dating.com. We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app
Dating.com is a scam, they are conning innocent people. The men they highlight in the contact section don't exist. The messages are automated and the people don't chat consistently, every hour has its new chats and the messages are similar. They insist that the chats happen on the site and not anywhere else. THIS SITE SHOULD BE CLOSED. I have spent $60 to send just about 20 messages. The site doesn't allow you to delete undelivered messages so that as soon as you purchase credits it gets swallowed up. SHAME ON YOU THIEVES!
Even through I send all the info for my case I was scammed by josé figueiredo aka royer 66, never had any intention to met me, more on he was happily living with his girlfriend ge ge henrique, they both guys lying to all of us, royer are you still working for Russians, my god
Tip for consumers:
Never accepted me that he is guy living with his boyfriend, that I can not prove even though he accepted he is living and in live with ge ge
Dear Elvira
Thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.
This site is not real, fake profiiles and they stole 122 euro frommy creditcard without permission for less than a day chatting? It is no website with an award. It is all fake and the person with who you are chatting will keep you on the site and Will not give his number. He works with them, it is not for a date and after a view sentences you have to pay again. I warned the police, my lawyer and the creditcard company. So watch out. It is not an American site, but a foreign site.
Elisabeth
Dear Elizabeth,
Thank you for sharing your thoughts with us. Many of our users follow our recommendation to communicate on the site to be protected by the anti-scam policy we have. The policy has the option of refunding users in case the member they are chatting with appears to be not genuine. Please let us know if you have any complaints about particular members by contacting us via support@dating.com. We will be happy to address your issues with payments as well.
Kind regards,
Daria.
When I decided to try online dating I was a bit worried because of all the scam stories we hear, but to relieve myself of the stress i had i opted to give it a trial i really thank God because I think am blessed more than i even expected with a daughter and a soul mate all thanks to this site especially the customer service.
I wanted to close my account and the Live Support is not responding. There is no instant way for you to close your account in their website.
I decided to rename my profile as "CLOSED" and I deleted my pictures and I wrote in my profile "I just WANT TO CLOSE my account here and it seems the Live Support is USELESS" and I can't believe it there are still tons of guys messages talking life they haven't read my profile. Who the hell would send a message when a profile has no picture or details? Even though I deleted every information in my profile there is even a message that says "How can you cheer me up, sweetie?"
Whattttttttttt? Obviously tons of messages here are auto generated. There was even a message saying "Hey Handsome!" This site is just a total WASTE of TIME. Trust me!
It says you can communicate one of their representative in facebook and yet they disabled the message area (see screenshots below)
Tip for consumers:
STAY AWAY before it's too LATE!!!!!!!!!!
Hello! We sincerely apologize for any inconvenience caused by the delay fulfilling your request. We are currently working outside our usual reply rate duу to an increased number of requests.
Your account was successfully deleted.
The good side for 18+ peoples. This is dating site. I use this site and setisfy for this site
Because i found my gf on this site. And now I am very happy. You try this site. I thinku got ur gf. So why wait go this site
There are only bots on this site that send many of the same messages several times a day You lie to people to make money This is a real site, maybe add a few free emails a day, why would I pay money to communicate with someone who is not real? It is not possible to connect to Instagram either I will definitely report this site to Google Play and Apple Play because this is how you are fooling everyone.
Tip for consumers:
There are only bots on this site that send many of the same messages several times a day You lie to people to make money This is a real site, maybe add a few free emails a day, why would I pay money to communicate with someone who is not real?It is not possible to connect to Instagram either I will definitely report this site to Google Play and Apple Play because this is how you are fooling everyone.
Hi Violeta! Thank you for your review! We're truly sorry to see that you feel this way! Indeed, our site is a pay-as-you-go-type, but we can always suggest cheaper ways for you to enjoy the services! We implement a very strict Anti-scam policy on the site and we constantly check and verify the profiles for your protection! Should you have encountered any inappropriate behaviour on the site, please report it to us at support@dating.com so we can check it further and take appropriate measures. Have you tried using the Search within your account to look for potential matches? You can set your criteria based on location, age, appearance, interests and much more! We hope you can give us another chance!
Far too expensive. Many fake profiles. Handsome male models, who are only there to attract women and make them talk and buy more credits, that are utterly costly. This site is a rip-off.
E. N
Hello there!
Could you please tell us why would you believe so? Has beauty become a sin already? Why would you not let yourself just enjoy the moment! We do not let fake profiles be here. Please reach out to us so we could provide a few price suggestions for you.
I've been having terrible luck meeting decent women lately so I gave in and started using dating sites. Trust me when I say not every dating site is the same this website has a good variety of users.
This site is very professional and I admire the various services they offer. I have been able to communicate with women Im interested in without language or cultural barriers.
Enjoy the process and you will find one that fits the bill. Meeting, dating then marrying is a big commitment. I am thankful for Dating.com. Cheers and good luck to people, keep your hopes up.
I heard about Dating.com a few months ago. Girls are extremely beautiful. I am still looking for my soul mate, but have no problem with anything. Acceptable fee, easy to manage. Like it!
The best dating site I've found so far. Most girls are nice and easy going. I've used it for four months now and did not regret any second I spent on this website.
I'm happy to say that online dating does work. I find this site is better than the most popular one's out there. So keep at it, write a profile that describes you, be honest and your day will come.
This site not only changed my opinion about dating sites but gave me assurance about genuine profiles as well. The girls respond fast and some of them are so adorable. I am having a great time here.
Dating.com is nice website. Features are amazing and live steaming feature is wonderful. I love the app also. Where you can chat beautiful girls. Thanks guys great job
I am impressed with this site! Girls are real... I like the conversation. Cant find my one and only... but still dont give up on doing that! Thanks a lot!
Dating.com gives you the possibility of making friends and meeting new people, dating very safely. I had no problem accessing it. Great technical support to assist you.
I am giving 5 stars to dating.com because of its real profiles, full admin support and easy to use interface.
Additionally, there is no ads in the site, which makes it awesome.
I've tried several sites previously and had bad experience when it comes to payment. On Dating.com I actually made one friend without any scam. I definitely can advise this site.
We are getting married later this year. I'm so happy that I didn't give up on online dating before giving Dating.com a try. For obvious reasons, I would highly recommend it!
At first it was really difficult to find anyone compatible, however after a month I finally found that compatibility & spark in my heart. I would definitely try this app & dating service out!
Gain trust and grow your business with customer reviews.
Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.
Hello Leonie.
If you are receiving a message from someone that only means he wishes to have a chat with you! You are always free to choose those ones to communicate with. We can also confirm your account is already deleted, so please let us know in case you wish to reactivate it.