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Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.
This company responds to reviews on average within 2 days
Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now
Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.
This is definitely the best website I have used for online dating, and after many dates I found my current girlfriend. For those who are looking for love, this is a good place to start.
You guys are shameless! Scamming people who are looking for love. NOT OK! Most profiles on this site are fake. How do I know? Well, unless some of these people aren't human there is no way on earth they are connected 24/7. These people don't eat, sleep, or work. And don't tell me they are logged in on their phone because both of the guys I talked to said they had no phone or email LOL! Plus it shows a little phone icon if you are logged in on your phone. Their pictures did not show this icon. They will also ask you the same thing several times. It's like you're not even talking to the same person. Oh, wait! That's because you aren't. They will keep putting off a meeting just so you feel the need to buy more credits to keep talking to them. And since you're not really allowed to share personal information there is no way to communicate outside this app. You just need to spend endless money. How convenient for them! I just want to cancel my membership and want my money back. STOP RIPPING PEOPLE OFF!
P.S. Their emails trying to justify their illegal practices are also very ridiculous.
Tip for consumers:
This entire website is a scam disguised as a dating site. You will only get messages from popular members. Never from a paying member like you. I even created a fake profile to advance search for myself using personal interests, hair color and everything else. and guess what? I never popped up. They even had the nerve to tall me there was no match for my criteria. Like I did not exist in their database. You're better off just using Bumble or The Inner Circle.
Im new on that site just today, gosh i tought its free to chat or at least free membership for at least a month but nothing. Gwen here from phil. I need ur feedback *******@yahoo.com
Hello Whena! All profiles of Dating.com members are verified by Dating.com staff to make sure no scam activity happens on the site.
Lots of fake profiles just to make you pay for fake talking, don't let them full you with this, I feel bad for the women that fall for that, I found out on time and deleted my profile
Dear Carmen,
Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles again for you.
Thanks a lot dating.com for your amazing experience. I was very upset due to break up but thanks to the online dating system in dating.com, i am recovering with great pace.
Dating.com was great, was only on it for a few days but that was all it took for me to meet the woman I was looking for. She is so amazing and feel lucky to be moving forward with her now!
May you kindly assist me I can't login I tried to change the password but no link was sent to my email address & support service don't reply to my emails.
Tip for consumers:
Customer service to reply to customers
Hello Lwandisa,
We are sincerely grateful that you took the time to write this review. It normally takes us 24 hours to get back to our customers via email. In the event of an urgent inquiry, you can always call us at this number: +1 888 980-9710. Our customer support team operates 24/7 for you. I can see that all the emails that we have received from you we managed to acknowledge and provide you with the necessary resolution.
Nice site for meeting interesting people and perhaps finding someone special. I recommend that you give the site a try and dont be doubtful that its just another dull dating site
I joined over 2 years ago and i have met a lot of people from all over the world. I am sure it is because of the great quality of people on the website.
DO NOT BELIEVE TO THIS SITE. - A NEW INTERNET SCAM. THEY ARE CHARGING YOUR MONEY VERY FAST, YOU ARE PAYING HUNDREDS OF DOLLARS FOR NOTHING. AS I SEE NOW THE SITE HAS A BAD REPUTATION. THEY ARE CHARGING YOU FOR READING A LETTER, WRITING A LETTER.
PEOPLE WHO HAVE A CONVERSATION WITH YOU, ARE NOT INTERESTED IN YOU, IT IS LIKE A FACTORY - THEY SEND THE SAME LETTER FOR EACH GIRL. A SHAME!
THEY ARE NOT READY TO RETURN MONEY. THE SITE MUST! BE CLOSED.
Dear Madam,
We are sorry to hear about your concerns about our pricing policy. Our prices may seem a bit high, check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. We are available at +18889809770 at any time. You can also share your concerns via email support@dating.com.
All model profiles have little or nothing to do with ACTUAL dating. Except no way to make direct contact with anyone off the site, keeps asking for money
Hello, Kaushal! You can make direct contact by exchanging contact information with the chosen members. To know about the contact information exchange please contact our customer support (support@dating.com)
I come from a place where everyone basically knows one another. All the women come with complications. For a while I was lonely, but wasnt interested in meeting a person without the same values.
It is one of the best online dating websites I've ever used, and I've used more than 10. I've updated my membership last month and I will continue using it for a long time.
I have been using it for several months and can't find any weak points. It has a large member base and I met many fantastic people. Best dating site I have used so far.
Lots of people too look at and try to get a connection with I'm very pleased with this dating site I would recommend it to anyone that asked me for a great dating site
One of the great sites I have never known, thanks to whom I met new people and friends from different parts of the world.In addition, people here are respected and that's what interests me.
I joined this site two years ago and developed ongoing chats with several men. All the men had ambitious creative excuses for no video calls or meetups. A month ago I deleted that profile and a few days ago created a new profile with the same name and pictures. The most alarming awareness is the guys I had ongoing chat relationships with; wrote me like they never met me before! The guys that knew my background, and had ongoing communication with for almost 2 years had no idea who I was! Their emails were introduction emails and wanting to get to know me! Absolutely every one of them! Now if that isn't scary and alarming I don't know what is?!?!?!
So many of the men that I researched and had substantial background checks for that were totally fake profiles are still active! All the profiles that I reported with documentation are still active! Dating.com never reimbursed me for the countless money spent communicating with these fake men!
I don't have my member ID for my original profile because I deactivated it! There's something really seriously wrong with this site!
Tip for consumers:
Unless you’ve had a video call with the person; don’t trust or believe anything
Dear AeJai,
Thank you for sharing with us this situation that occurred to you. I'm personally sorry that the person that you communicated with didn't recognize you when you reached him with another account. It could definitely happen to all of us when you use different photos. I'm quite certain that if you had a chance to share some information that you discussed earlier, that person would definitely remember you.
We also reported that evidence that you provided to us to the responsible department, and you should have already received a response by now in regards to the submitted photos of that particular member. We hope our response clarified everything for you, and we are so glad that you took an extra step to improve our platform.
Where do I begin? I agree with everyone who says this site is a scam. For those looking for a partner, please find a more credible site where you can actually meet someone. Dating.com is a site designed to keep paying members PAYING MORE. As a paying member, I eventually noticed that the guys I was talking to all had these things in common, 1. They are using the website for free, 2. They send you a ton of messages, emails, videos and photos, 3. They are always online (which makes you wonder when do they work since they are all doctors and businessmen?) and 4. They claim to like you but they cant get off the site and talk on social media (where you can talk to them at a reasonable cost to you or sometimes for free if you have access to free wifi). They even encourage you to read their emails and view their photos and videos (this is because you pay more to do so). That is when I realized something stinks. I don't usually write reviews even when I am dissatisfied with a service but I felt compelled to write this one and warn all unsuspecting singles with good intentions to avoid this site. They aren't selling you a genuine opportunity to meet someone (which is what a dating site is supposed to do), they're simply taking your money and giving you nothing in return. I am disgusted by this site and all its "free members". It should really be shut down.
It is a very good site I met someone here and we are still talking and getting to know each other but I can tell that it will be for a long time, women here are more stable and honest!
I meet my girlfriend through this website 1 yrs ago. And i just wanted to take time out to say thank you. If it wasn't for Dating.com i would not have meet the woman of my dreams. Thanks
Seems to be okay, not / not less. In my opinion it can be worth checking out but Yamvoo, Tinder, Bumble are good enough, so why experiment with those sites unless you are 100% sure it works for you?!
This website is special because of the characterizations the ladies give of themselves. I appreciated the modesty and sincerity which can be found in these profiles.
I found someone special, so now I will focus on building our relationship. Thanks Dating.com. Good Luck to all of you who are still looking to find that special someone.
Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.
Dear Lina,
Thank you for your feedback.
Being online for a long time is a common thing in 2020-2021, especially with these lockdowns around the world.
Actually, you can exchange contact details.
You can send your personal information such as telephone numbers or emails, via a video chat or through a gift delivery.
To initiate a 1-way video chat, click on the camera/photo icon in the chat and then click on the take with a webcam. To initiate a 2-way video chat, the member of your interest must do this also or, simply click on "Start Video Chat" if the option is available. The video chat does include sound therefore, you can physically speak your personal details to the member of your interest.
A 1-way video chat costs 4 credits per minute and a 2-way video chat costs 6 credits per minute.
The gift delivery service allows you to put a smile on the face of the member of your interest by making them a surprise gift. We have an extensive catalog of gift items, flowers inclusive, that you can choose from once you click on this service in a lady’s profile. The standard delivery fee will be 49 credits and the final price depends on the items chosen. To fulfill your gift delivery, you can type up a heartfelt note that can include any of your contact information.
Please let me know in case you have any other questions or requests.