• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user alexanders275
Peru
1 review
22 helpful votes
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June 30th, 2020

Let me share my own experience with the dating dot com. I applied for registration back in October 2019 but I thought that I needed the money. So, I requested the admin to kindly deactivate my account for some time as I badly needed the money at that time. However, I ensured him that I will rejoin the community after some months.
The admin refunded all of my money and I did my job and after five months I approached him again to activate my account. After that, I am the permanent and continuous member of the community.
I like to take part in its events and every promotions. I really trust the site and I hope that you guys will have a great time in the site.

Thumbnail of user harrisoni2
Canada
1 review
1 helpful vote
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December 31st, 2017

Be smart and use your head when talking to and meeting other people. A lot of people are very nice, some not so much, be safe and be careful and give one person at a time the chance to be the one for you.

Thumbnail of user kadeh1
Sweden
1 review
0 helpful votes
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November 19th, 2018

Online dating is one of the many wonders of the internet. I have partaken in it myself, and it works. I have met many great people on the site that ended up being good friends, and also met a long term girlfriend on it.

Thumbnail of user showedhasan94
Bangladesh
1 review
0 helpful votes
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October 7th, 2023

One of the most frustrating parts of online dating is when you're not entirely sure about what you want. If you know the exact niche, the exact type of relationship, and the exact location of singles you want to meet - awesome. If not, you're stuck juggling multiple dating sites to try and find something that works for you.

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Thumbnail of user pauld483
Netherlands
1 review
0 helpful votes
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June 22nd, 2018

This wasnt my first dating site, and although some of the gals here were well, anyway Im really glad I decided to continue. I went against some of my non negotiable and decided to meet Tina for coffee and weve been seeing one another daily for the last 3 weeks.

Thumbnail of user luckm1
Nevada
1 review
0 helpful votes
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August 24th, 2020

After reading a lot of positive reviews about dating.com, I made my mind to join the dating.com site. So, I joined the site and I was very surprised to see that the site is full of surprises.
You have number of options on your dashboard, and your profile is full of amazing things. The dating.com is infect the biggest site in dating category.
I think that those who always search about the best dating sites like me should join the site and have fun with pretty girls in the site.

Thumbnail of user reginam74
Philippines
1 review
10 helpful votes
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June 8th, 2018

When you ask for their skype or viber they refuse to give it with an alibi that they used it for work - what a crap! You registered but then they ask for more to send message with a limited message you could send. Not worth it and a total waste of money and time.

Thumbnail of user harleyc29
Canada
1 review
0 helpful votes
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December 8th, 2017

She is absolutely the sweetest person. I had a real connection with her from the first chat and could not wait to meet her. She is positively perfect and hope to spend as much time with her as possible.

Thumbnail of user grahamr23
Canada
1 review
1 helpful vote
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March 21st, 2018

Sometimes I wonder if some of these lady's are really ready for a relationship. Also a lot of these lady's just don't want to chat and at times when I leave a messages they don't respond they just go back to just winks.

Thumbnail of user anshk
India
1 review
0 helpful votes
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September 1st, 2019

Hi this is one of the best and fastest growing site i have ever seen.Its my pleasure to be in this site, I found the love of mine, and i am very much thankful to this site. Hope you too get the desired...

Thumbnail of user edwardsilva179
Brazil
1 review
0 helpful votes
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October 7th, 2023

After a two-month trial of the free trial on a dating website, it was time to pay for a subscription. I chose to use http://dating.com because of the great feedback I received from trusted friends on the site. I was able to meet a large number of real girls! I found my partner within three days! The site was full of girls from all over the world. I was able to chat and get to know them on a personal level. I was attracted to their

Thumbnail of user michaelh2085
Bulgaria
4 reviews
13 helpful votes
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October 8th, 2020

After, a lot of research and surveys in the dating.com, I found that the dating.com is one of the legitimate and authentic website among all other website.
It is true that the rules and regulation in the site are tough but the site has changed number of lives. Those who were going to commit suicide are now living a happy life with their girls.
Most of the people are using dating.com but they have not shared their profiles with their friends and family members. I think it is because they want to have a private and secret account.
The admin of the site is a cool guy as well. He tries his best to imply all the rules and regulations in the community and remove all the fake and false accounts immediately.

Thumbnail of user angelg131
Ecuador
1 review
0 helpful votes
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July 18th, 2020

I cannot tell you that how much addicted and amazing website is dating.com. Its admin is very charming and very friendly, who is always ready to support his site's users.
I was running short of cash when I was trying to register on the site so I asked the admin to give me a special discount. I sent him the screenshot of my account as well.
So, he gave me a special discount and allowed me to make my account in the site. After that the best time of my life started and I am still enjoying the company of my friends in the site.

Thumbnail of user ei10
RU
1 review
34 helpful votes
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January 8th, 2020

Fake profiles! I'm 100% sure that all 5-star feedbacks here are bought by dating.com. Guys, they are just stealing your money. Check your settings because they will save you cc details and charge you automatically. LOSING TIME AND MONEY.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi there,

Thank you for your comment.
I'm sorry to hear that you have experienced some issues. If I understand correctly, you have experienced some issues with payments? Maybe you have enabled the Automatic Purchasing option or a monthly subscription on the site? The automatic Purchasing option for credits can be disabled on the Settings page of your account at any time. I can assure you that we never make any charges unless you made them yourself.
In this situation, I would recommend you to contact our customer success team and I'm sure they will be able to assist: support@dating.com

Thumbnail of user minhn75
Viet Nam
1 review
2 helpful votes
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June 19th, 2021

Hi! This is Minh Ngoc (ID: *******0342).
I sent an Email to *******@dating.com so I can contact my BinWu, but have not received a response Email.
I also asked for support via Facebook's Imess and also WhatsApp but no reply.
I am very sad and disappointed that there is no way to get darling's phone number.

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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Minh,

Thank you for your feedback.

I apologize for the delay - please contact us again, so we would be able to take a look and help you as soon as possible.

Thumbnail of user donnas3523
Arizona
1 review
2 helpful votes
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April 5th, 2023

Don't buy membership or credit in order to chat with someone on this website, I've been scammed by couple of fake profile, once you start talk to them you need to buy credit ($16) after 10 mins the website ask you renew credit to keep chatting with the same person, the profile look too good to be true. If you don't response then the profile disappears.
This website need to be shut down!

Tip for consumers:
I chatted with dating.com customer service rep, he refused refund just told me I am not a member.

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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Donna
We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such things seriously and looking forward to your email at support@dating.com.

Thumbnail of user ihabh5
Algeria
1 review
3 helpful votes
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June 27th, 2021

There are a ton of web based dating organizations who are taking cash and season of their clients however I after prepared the positive audits on insternet and web-based media I joined the webpage.

After the going along with, I tracked down that every one of the profiles were genuine. One of them were my companion on facebook also. We began visiting with one another.

I'm exceptionally glad that I have not burned through my cash and time. Much obliged dating.com.

Thumbnail of user matlonm
Texas
1 review
1 helpful vote
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January 23rd, 2022

https://adultfriendfinder.com has a lot of fake profiles that will ask you for bitcoins, googlepay, and even your pictures then after they vanished and closed their accounts. This website went to trash. Do not waste your money like me with this dam flickering website with a lot of fake profiles and domes females.

Tip for consumers:
don't waste your money

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello there.
The mentioned platform is not one of ours, so we can not be responsible for their inappropriate behavior.

Thumbnail of user iqrai5
Pakistan
1 review
0 helpful votes
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February 25th, 2023

I was surprised by how much I enjoyed this product. I was lucky enough to have a very short relationship with a girl who was not very attractive. She's the one who introduced me to dating.com. I was introduced to this site by a friend who told me that it's a very helpful site for anyone who wants to date. I decided to give it a try since I thought it would be a great way to meet new people. I was pleasantly surprised to find that the site

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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!

Thumbnail of user deboraa12
Denmark
1 review
31 helpful votes
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April 26th, 2019

1. You don't have to be a professor to tell that 90% of the positive reviews on this site has been written by the same person! Dating.com writes a lot of positive reviews here!

2. If you browse people at dating.com you will quickly notice that the same persons roll over the screen again and again. They have only about 100 profiles and most of them are fake profiles.

3. If you read the persons profiles you will find a looooot of inconsistencies. A 20 year old woman claims to be a doctor etc...!

4. I've been there for a long time now and all these gorgeus ladies are STILL there! It seems that no one wants them or... maybe they are just stationary profiles ment for sending you a few lines and then they stop writing when you want to meet or communicate OUTSIDE the site...

Thumbnail of user alh100
Ireland
1 review
14 helpful votes
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April 12th, 2018

I registered my account there and deleted after 1 hour, texted customers service after and got answer after few weeks I was ignored by email too.
After 3 months I was charged without my agreement, I was disappointed.
You are saying that site is not scam and no fake accounts there, really? Thats a bull$#*!. I have no name, no pics or anything, I deleted all information about me there and I still have notifications for my email that people still texting me? Wtf? And you saying its not scam?

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hi Al! Thank you for leaving a review. Let me address your concerns:
1. The charge issues - if you purchased membership subscription with us ($9.99/ month) you will be charged this amount every month until you cancel your subscription. Our support team will be glad to review the case for you.
2. getting messages even if you don't have any photos - I bet you still have your age and sex indicated, don't you? Then our users will still be able to sen you messages via our Let's Mingle service. This service lets you message several people at once indicating the preferences (it can be only sex and age, by the way).
Hope it helps :)

Thumbnail of user damianf12
California
1 review
0 helpful votes
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December 15th, 2017

I had no trouble meeting eligible women on Dating.com. The selection was abundant and after just one month I found the right one. I had been on Dating.com 6 years ago and met "The right one" and she was awesome but sickness prevented a happy ending. If I ever want to look for someone this is the only site I would go. I am happy with the woman I found and she is happy with me. Dating.com is the Best!

Thumbnail of user skr12
Singapore
1 review
0 helpful votes
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November 25th, 2021

Its a fact that real girlfriend is more expensive than online girlfriend, who is also real but is not demanding.
So, I am happy with my online girlfriend, who is a lawyer and works extremely hard in her cases.

Thumbnail of user mrmelodymaker718
New York
1 review
0 helpful votes
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June 26th, 2023

I used this company for a few weeks. After that, I tried to cancel. Yet they refuse to allow me to cancel. I had to cancel my debit card and get a new one so they would stop trying to bill me. Then they used one of their subsidiaries to try to bill me. Beware!

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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! We are terribly sorry that you have faced such an inconvenience. If you are receiving charges from us exactly every month, it could be that you have an active monthly membership with us. Please email us at support@dating.com so that we could look into your profile and provide assistance urgently.

Thumbnail of user philh109
Thailand
1 review
8 helpful votes
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August 23rd, 2018

I think its a scam, Its impossible to get the members' email address or telephone number, so how could you proceed? Impossible!
Its just a scam to get guys to buy credits.
I wanted to travel to meet one of the ladies, but how can i travel to them if i cant communicate.
I think there are a lot of guys answering for the fake ladies, and getting commission from your purchases of credits.
Its just a scam for sure

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Phil,
It is not safe to exchange contact information online, but our customer support can help you with this.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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