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Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.
This company responds to reviews on average within 2 days
Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now
Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.
Dating.com stole my money! I was just browsing and they stole 18.99 EUR from my account! First I paid 2,99 EUR and today they stole more! I asked them why did this happen and they said it is not refundable and I used almost all of them! They stole my money some minutes before this, I didn't do anything! I want my money back!
Please somebody help me! :(
My lovely experience is all because of this site i joined with the hope of getting the lady of my dream so on July 2019 i joined the site with the scare of scamming as most dating sites are known for that so i was chatting with a lady from maripuol for like 4 months and i decided its best if i can try go meet her through her agency so the agency organised on how i was to reach there because i had never been there. So my meeting with the lady was wonderful though i still had my fears about scamming i decided to meet her family for me to be sure she was serious and to my surprise she was very excited abt it. So we visited several places with her they have a very beautiful country and guess what i plan to relocate start a business and marry the ladies some of the virtues i loved in her are like patience, honesty, intelligence and also very loving.
My lovely experience is all because of this site i joined with the hope of getting the lady of my dream so on July 2019 i joined the site with the scare of scamming as most dating sites are known for that so i was chatting with a lady from maripuol for like 4 months and i decided its best if i can try go meet her through her agency so the agency organised on how i was to reach there because i had never been there. So my meeting with the lady was wonderful though i still had my fears about scamming i decided to meet her family for me to be sure she was serious and to my surprise she was very excited abt it. So we visited several places with her they have a very beautiful country and guess what i plan to relocate start a business and marry the ladies some of the virtues i loved in her are like patience, honesty, intelligence and also very loving.
This site been created just scamm people on big money. They want charge you for eveything but previously they say you can chat with members for free except Popular members. As you look they are all of Them Primer members. More over I think they have team who start chatting with you sending messages and letters in this way they charge your credit. I lost a lot of money on their website because they say yiu buy membership for 328 euro and you can chat For free. Obviously they are spammers because all people here are millionaires and doctors but when you chat with them they don't know how to speak properly English or they send you template. One of their members ask me to buy credit card for him and o reported is spam. They remove him first and then I see him online again. They hire people from India to write these messages and chat with us just taking money. You have to never ever go on this website.
Tip for consumers:
Never try to go on this site. Here are all fake profiles. They are all millionaires but they ask you to buy them credit cards on 500 euro. These site must be reported internet fraud and they must close it down. I get very bad experince
Fake site designed to literally SUCK money out of you. Has little or nothing to do with ACTUAL dating. Might be a prostitution referral site, except no way to make direct contact with anyone off the site.
* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
There are a lot of false women on this website that say that they don't want to chat by e-mail. They are doing this because they want you to pay money for credits that are needed for chatting. Liers and cheaters! As all this world full of lies.
Hello Avraam.
We are so sorry to hear you believe that way. Perhaps, people just need some time before disclosing their personal details online, don't you think? Just give them some time and let it go in a natural way! Please reach out to us, so we could guide you through.
I realize that a many individuals are disappointed due to the COVID-19, swelling, joblessness, counterfeit connections or might be because of lockdown. Dating.com is the lone site that is offering the ideal answer for the individuals who need to have an adjustment of their life. The webpage has an internet dating stage at a sensible cost. I have been told by my companions that every one of the profiles are genuine. Goodness coincidentally, I am another part yet my companions are old individuals and they are extremely content with the administrations of dating.com.
I do not recommend this site to anyone. The profile are 100% fake please do a photo search on the individual your talking to . It will show you the person your talking to is fake . I talked to three man here and they were fake they weren't the person in the pictures . I can name many and I have 100% evidence. Don't waste your money and emotions here find someone in real life .
Hi Erin,
Thank you for your review.
Hi there! On our site, we have a very strict security policy, as the security of our members is the top priority :). If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. So yes, if you have any information that can confirm that profiles are fake, please send that info to us
We will wait for your message :)
Most of the members maybe 90% are fake profiles with models and call girls! Many scammers that trying to get your money.It happens to me twice!
Also members "APRIL NICOLE" and "DORRIS KUME" are scammers fake profiles (trying to stole money) that steal photos from the original persons without knowing!
I had also sent 2 messages in their help center tell them about these scammers and no one answer me. Τhe conclusion is yours to make.
Tip for consumers:
DONT USE IT AT ALL!!!!!
* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Harris,
We are sincerely sorry that you have experienced issues on our platform. We do not tolerate any kinds of scams on our platform. You can learn more about our policies here: https://www.dating.com/people/#dating-securely
We would really appreciate it if you could provide us with your ID number and all the details of the members with whom this situation occurred, and we would be happy to take measures against them.
We are looking forward to your email to support@dating.com.
I recently use the site Dating.com. There are a lot of profiles. The site is wonderful. It offers a lot of services and communicative tools to keep contact with daters. They are very useful and effective.
The best dating site of world for very serious relationships and perfect way to trusted connection. The most trusted specialty logistics company in all countrys. Not bad, no complicated and no overcharges
A few months ago, I came across this adult dating website. I created account and I wasn't aware of the fact that they charge on the time of account creation. So, I paid for the subscription and continue using the site.
I used the site for about 3 months and my back account was empty. I recharged my bank account again for the site. As it arose keen addiction in me but soon I left the site because I got busy in my personal life. I am still receiving emails from the site and may be in future I will buy its subscription again.
Most of the profiles are fake or they use the site for free. Good looking guys to lure people that genuinely want to finsd love. I don't what this site is stil allow when it is a rip off. Don't use it
Hi Sandra,
Has something happened to make you think so? On our site, we have a very strict security policy to protect our customers: https://www.dating.com/people/#dating-securely. If you experienced any issues, please tell us and we will do our best to help: support@dating.com
Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles on our site, that's why it's not strange to see a lot of beautiful photos:)
Also, you can always try applying for the Free Membership yourself. For more details please contact our customer success team: support@dating.com
I wish you all the best.
This site does a great job of connecting people from all over the world. If you're looking to simply chat or flirt, this is the site for you. However, don't trust if you want something serious! Most men on the site are quick to speak of Love & Marriage without taking the time to get to know you, nor are they willing to pursue a genuine relationship! It's Fake Flattery! Free members are encouraged to talk to you to keep you interested in sight. It's Just a Game! DON'T WASTE TIME, MONEY or EMOTIONS!
Dear Gabrielle,
We are sorry to hear about your unsatisfying experience with our members. Please send us links to profiles you experienced issues with to support@dating.com and we’ll personally check the profiles for you.
Kind regards,
Daria.
This is just a money pit, to just chat will cost you a fortune and to get real contact is practically impossible, then the question if you will get a contact info to a real interested person or some1 that will never contact you, its just another business model to empty your pocket
Tip for consumers:
This site looks to have the same policy as a site i have used for years , which also never bring any good, singlebalticladys , paying huge amount just for communication and once you get woman info ,they mostly dont even reply. so they are there just to get their commission for communicating
Dear Krijn,
Hi! I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Our app is not based on the free-to-use model, but for the money you pay you to get anti-scam protection, constant updates, 24/7 Support, and more. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. A good experience is a great investment of money.
There's no real people on this site. Just billion of fake profiles who insta-spam you with messages so you will run out of your "currency" real quick and have to buy more to read hundreds of meningles copy-pasted messages from fake profiles setup by site devs.
Asked for an account deletion and unsubscription and got no action for almost 24 hours already.
Avoid this scam machine at all cost.
Got no answer from emails also. So 100% scam site.
Tip for consumers:
Never ever open this site and never give this scam company any money.
Dear Ilya, Thank you for your feedback. We are sorry to hear about your feedback. I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member.
We take such things seriously and looking forward to your response at support@dating.com.
This site only after for your money, if they really what to connect people they shouldn't be charging money... Maybe then they'll have a a good rating, alot of then girl will start to chat with after having an account. How much you need to spent for all of those girl. I even wonder if they are true firls or fake...
Dear Frederick,
We are sorry to hear about your concerns about our pricing policy. Our prices may seem a bit high, check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. We are available at +18889809770 at any time. You can also share your concerns via email support@dating.com.
The fake profiles, corresponders are not real, staying on line for months and years, without making an effort to meet in real, requesting virtual and real gifts. It is a scheme, after providing the data to the site, requesting compensation for ´ pr0ved » fake profile, the site refuse to close rue fake profile or compensate the loss. Example: Adam from Zurich - real residency Ukraine and real name Segiy Lotokhov, business partner of dating
Tip for consumers:
Indécent business
Dear User
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).
If you find such profile please send us link at support@dating.com
I signed up this site 3days ago and used my card to make payment. Since it doesn't require any OTP to charge they did charge twice without my permission. I tried to Whatsapp the Customer Service, but no response at all! Now I wanted to deactivate my acc and there is no way to deactivate it.
I still can't believe my luck, the first person i contacted and we are in a loving relationship. How much was Dating.com or just blind luck i can't say but we wouldn't have met if we weren't both using the app.
This is such a scam of a a dating site I've ever seen. I was skeptical about putting my card on this site so I purchased a prepaid visa. Welll they don't accept it and when I tried to sontact them several times they never replied and so I figured when one of my many suitors contacted me I told them I'm nit a paid member and asked them to contact me on face book. They completely ignored my suggestion and sent me messages that I swear must have come out of a fortune cookie. The messages these guys send me are the strangest messages I've ever read. This is sooo bogus and such a scam It's makes my head spin. And Ben though they know I'm not a paid member they keep sending me emails as well as messages they r the strangest messages I've ever herd they speak in riddles n on top of that they don't make any sense. Do not I repeat do not go near this site. The same men are on line 24/7.
Tgay hire some guys to send you messages and keep you in app to pay more and after a short time you credit is gone in the middle of chat, again you persu pay and pay.it took time for me understand all is a dirty play to rub our money. Never trust them.
Tip for consumers:
Don't trust before you gather lot's of information
Dear Marzieh,
Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.
Dating.com is a dating website that has a lot of users. The website has the potential to be very successful if they manage to monetize the site correctly. Their site is very user friendly and the user interface is very easy to navigate.
I came across their site from the link on kik, and I decided to check it out. I have to admit that I was very impressed with the site and I decided to sign up. I think this site has the potential to become a best in the world.
This site is 18+ people.its a dating side. I use this side and I'm very setified for this side. Because I founded my gf in this side. Now I'm very happy. You try this side. I think you got your gf in this side.so why wait got this side.
I met my gorgeous wife through Dating.com and I can't say how grateful I am for the existence of such honest and eye-opening service.If I hadn't signed up almost by accident once, I wouldn't have met her.
Gain trust and grow your business with customer reviews.
Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.
Hello Rimma! Thank you for your review! We're truly sorry for any inconveniences you've had to face! Seeing from the available potential matches around your location, there seems to be plenty of non-popular members waiting for your message! Kindly try using the Search to target your criteria for potential matches based on location, age, interests, availability for Video chat and more! We implement a very strict Anti-scam policy on the platform and check and verify accounts regularly for your safety! Being an international communications platform offering premium service, we do attract many active members on the app from across the world speaking various languages. It is therefore not strange to come across different accents on the site! Please feel free to reach out to us anytime at support@dating.com so we can assist you further with any issues you might be experiencing! Kindly rest assured that any breach against our policies is not tolerated on the platform and we urge our members to report anything suspicious so we can take appropriate measures asap! We hope for your understanding and would be happy if you could give us another chance to create a better experience for you!