• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user williamp743
1 review
0 helpful votes
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March 16th, 2019

People say the most beautiful thing is to see a person smiling. And even more beautiful is that knowing you are the reason behind it. Now I think Im the happiest man in the world, for I could see my lady smiling for me. I suspected Dating.com before, but when I saw the smile on my ladies face in real life, all doubts are now dispelled. Good luck guys! Hope all of you can find a special one on Dating.com like me.

Thumbnail of user jessicat184
Singapore
1 review
22 helpful votes
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September 1st, 2018

I want to feed back about this app, the member there is fake, just cheat me to keep paying on the app, the members here dont exchange real contact, made me buy the credit and chat through this app for almost three months, waste money on this scammers app and owe a lot of credit card debts. I spent like 5000 USD here, chat with the one i failed for almost every day. He refuse to give me direct contact, supposed to meet in Singapore but did not turn up, claimed injured. I really wonder are these men real here, or was hired to chat on line with us so to help dating.com make money?

Are they the staff or a. I. system from dating.com, the guy just ask me keep chatting there to make me pay and pay money, its serious problems.

Thumbnail of user mariam247
Maria M. – Dating.com Rep

Hello Jessica,
Thank you for your review. I suggest you contact our support team as we check every complaint about suspicious activity of members.

Thumbnail of user coltonk2
Sweden
1 review
0 helpful votes
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February 15th, 2018

Clear applications by far the best I cannot delete people from this application and made so many of them it has been great and wonderful to collect this with people like this because I've seen application use thank you

Thumbnail of user nicoledelossantos92
Philippines
1 review
9 helpful votes
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July 27th, 2023

This man used the name "Kenneth Scott" is from the UK whom I met at the Dating.com site. He made me fall in love with his flowering words. He pretends to be an engineer and deals with different projects from different countries. Until the day came when he told me that he will be visiting China for business and after that, we agreed to meet however he reasoned out that He can't meet me because he got stacked in China and needs money to go back to the Uk. Unfortunately, I was deceived by him. I sent him the money and after that, he disappeared. Please beware of this man!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user selvakumark
India
1 review
0 helpful votes
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October 31st, 2020

Those of you who are worried about their relations and are not being able to find a true love of their live, should think about registering on dating.com.
It is one of the best and highly addicted adult dating website who is offering pleasure of an ultimate level. You will forget about when to go to bed and when to log out of your account.
It is so much addicted site that my friends have forget about other social media websites. They are now dating with their girls and take them for dinner with them.

Thumbnail of user elises192
South Africa
1 review
0 helpful votes
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September 7th, 2022

Please assist me in how I can go about exchanging contacts with my favourite contacts. One contact in particular told me that the site does not allow him to exchange his contact details and I found this quite odd.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi there Elise! Thanks for your review! We do have certain policies regarding the personal information exchange within the chat and emails, but they are flexible and only there for your security. You are more than able to get your contacts to your match through our two dedicated services and we'd be happy to guide you through it anytime at support@dating.com! Kindly bear in mind, that as an international communications platform offering premium service, our platform provides members with a safe space to interact, and it's up to each member to decide if they wish to share their contacts with a potential match or not. We look forward to your email!

Thumbnail of user carlosp322
VE
1 review
0 helpful votes
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November 23rd, 2020

Recently, I have created account in dating.com before that I was a part of other dating website and I was very upset become of plenty of pop ups and unwanted ads on the site. Even my PC catch virus from that site so I instantly deleted my account and applied for registration in dating.com
This site has awesome theme and zero pop-ups plus the girls on dating.com are much beautiful and professional than those of other sites. I really like to spend time on dating.com.

Thumbnail of user cherrys20
Philippines
1 review
13 helpful votes
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June 1st, 2019

Check all reviews of men and women who were victims of this site. The site will lure you into buying credits which are converted to commissions for the thieves in the site. No relationships will be built here as translators or staff of the sites are the ones responding in behalf of the men in photo. Love letters and emails are sent by these translators to the subscriber which will make you think that he is dead serious about you, but these are general love letters sent to a bunch of women / men. As soon as one subscribes, you will see 100 of men writing to you at the same time using Dear, darling, baby when you still don't know each other... grave deception! Don't fall into the trap because they will steal your hard earned money and traumatized you.

Thumbnail of user lukew82
1 review
2 helpful votes
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September 7th, 2018

There is someone special for everyone I am 60 and in my experience in life you really need to be able to communicate with your partner every day and take time out of your day to make them feel good about themselves just a little positive reinforcement you should get a good response in return.

Thumbnail of user chandanan
Sri Lanka
1 review
20 helpful votes
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May 21st, 2020

I have heard individuals complaining about various dating locales with respect to their high rates and monstrous promotions. I propose they should join the dating.com site because of its magnificent UI. The site is amazingly moderate and you don't have to pay any additional cash for that.
I think the individuals who have not joined the community will lament one day on the grounds that there are a great deal of advantages for standard clients. They even get month to month promotions and limits too. In this way, one should join the community and allude his companions to join the community also. Dating.com is the best rest of the dating destinations in the subsequent position.

Thumbnail of user muhammadabubakarrabiu09
Nigeria
3 reviews
1 helpful vote
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October 7th, 2023

The dating app is fantastic and provides a wide variety of features that make connecting with other singles simple.Additionally, using the app is free, so there's no need to pay for a premium account. Overall, dating.com is a great choice for anyone looking to find a partner online. I highly recommend it!

Service
Value
Quality
Thumbnail of user anamikajeans8965
Pakistan
1 review
0 helpful votes
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October 7th, 2023

I am one of the several millions of people who have made dating.com their online dating site of choice. I've been using it for over a year now and, so far, it is working out great for me. I'm a single mom with two kids, and I have found that it is a lot easier to schedule dates with someone who is also a mom. The site has features that make it easy to narrow down and find people who are compatible with you.

Tip for consumers:
626262

Service
Value
Quality
Thumbnail of user riyab13
India
1 review
0 helpful votes
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May 23rd, 2020

I think dating.com has a biggest and positive impact on my life. I have seen number of dating and adult site that none of them has the ability to compete Dating.com. They were full of bloody ads and fake people. I have no idea how they have developed an algorithm that reply just like the human. After so many scams, finally I found one true site for dating and that is dating.com.
This site has got real people who are always ready to make new friends. They always invite each other to meet in restaurants and coffee shops. I really like to be a part of this community.

Thumbnail of user chrisr251
Australia
1 review
16 helpful votes
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September 15th, 2017

After seven weeks, numerous phone calls and somewhere between 20 and 30 emails to support and despite promises that it will be available in the next couple of days, after following all the protocol on the site of dating.com, to request the contact details of two women nothing has happened.
In the meantime the women keep sending emails and sometimes you feel obligated to read them all reply at extortionate cost, probably the most expensive dating site in the world.
These people don't even have the decency to reply to emails anymore, and what's more to resolve an undertaking that they make in their fine print that contact details can be got or given to the women.
Don't pay the money

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello! Thank you for your review! We are very sorry that this situation happened. Please accept put sincere apologies. However, I have checked the communication you had with our customer support department and would like to confirm that your contact details have been passed to the members you mentioned. Hope that they will get back to you soon.

Thumbnail of user karlab126
Ecuador
1 review
53 helpful votes
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December 14th, 2020

I would like to cancel my membership on dating.com. I do not agree with the payment terms and conditions, nor am I satisfied with the services offered by the application. Please tell me what the process would be for a refund of my membership, I just paid it yesterday by mistake when exploring the functionality of the app, I assumed that a configuration box would appear. I really appreciate your prompt reply. The support has not responded.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Karla,

Thank you for your feedback.

I have checked everything and I can confirm your monthly membership has been already canceled and the refund now is in process. The money should be already back.

Could you please tell me if there any other questions I could assist you with?

Please let us know, we would be happy to help.

Thumbnail of user saulw11
Sweden
1 review
1 helpful vote
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April 24th, 2018

My last day on Dating.com a found the most beautiful Lady, she is my world, and soul mate I almost gave up. There is someone for everyone. She is out there I just waited for the best to get together. You will know when you meet her. We have a lot in common, we finish each others sentences. So They are out there. I have been looking for awhile. Thank you

Thumbnail of user otengm
South Africa
0 reviews
1 helpful vote
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June 27th, 2022

I really doubt if dating.com has legit human beings. The site is ridiculously expensive. I bought 20 credits sent out few chats and all of a sudden i was left with no credits I don't know what happened to my credits. I was informed that chatting is less expensive but my credits disappeared even when i was not sending messages. One person i was talking to insisted that i open an email he sent and i refused stating that it's too expensive but he was persistent saying its important. Now i can see that the site has fake people and its a rip off

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Oteng,
Thank you for your feedback.
I understand that our communication platform may not seem like the cheapest way to correspond with your special someone, but the quality of our service more than compensates for the cost. Let me take a minute to explain the unique services we offer on our site:
1) Verification: A portion of each credit spent goes toward our Verification Team, which works full-time to carefully review the profiles of members who have registered on our website.
2) Customer Support: Your credits also support our Customer Support team. We work hard to ensure that any questions, concerns, or comments you may have are answered promptly and efficiently. If you ever encounter any difficulties on our site, we are ready to help you out at all times.
3) Safety: We employ the best security measures to make sure that all of your data is secure and that no third parties will be able to access it.
I'm also glad that my colleagues managed to provide you with great advice on how to use your credits wisely, simply by choosing the chat option. Here are the costs of our main services in credits:
• Basic Chat costs 1 credit per minute;
• One-Way Video Chat costs 4 credits per minute;
• Two-Way Video Chat costs 6 credits per minute;
• Offline Message Sending costs 1 credit per message (160 symbol limit);
• Mobile App Message Sending costs 1 credit per message (160 symbol limit);
• Email costs 10 credits each;
• Sending or viewing photos or videos costs 15 credits each;
• Sending stickers costs 5 credits each;
• Sending animated smilies costs 1 credit each;
• Sending virtual gifts has various costs depending on what gift you choose;
• Viewing videos in your profile costs 10 credits.
We do not want to see any profiles providing fake information on our website, and we would be happy to take measures against them. I'm so sorry that you've created some doubts. You can learn more about our policies here: https://www.dating.com/people/#dating-securely
I hope we managed to cover all your concerns and provided you with the relevant information, which you can use when you decide to join us again.

Thumbnail of user janetm2282
GB
1 review
3 helpful votes
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July 1st, 2023

I am literally getting hundreds of e-mails from men every day which I am unable to open properly. The subscription was said to be $19.99 for the first month including unlimited communication. They actually charged me GBP 34.80. After three days I was asked for more money to continue. I have requested on numerous occasions to be removed from this site just to be ignored. I would not recommend this site to anyone.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! We are sorry to hear about your inconvenience. Using certain services over others may be more costly and exhaust your balance in a short time. Please allow us to help you out by giving the full information on the pricing. Just send an email to support@dating.com. We look forward to your message.

Thumbnail of user nicks249
Sweden
1 review
0 helpful votes
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May 17th, 2018

You have to be aware not everyone is on the site who is totally genuine. I chose my own criteria ie only people who were actually single, separated to me is not the case. Read the profiles, if there isn't a reasonable effort there, I tended to disregard... good luck, worth a short term sub to see where it goes for you...

Thumbnail of user rachelp156
Sweden
1 review
3 helpful votes
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April 9th, 2019

Dating.com has opened my eyes and doors for me. Had a fab response and met some wonderful men in the process. It has been a fantastic way of meeting guys in a relaxed and fun way and helped me build some lovely friendships and hopefully a possible relationship. I would recommend Dating.com to any woman who is ready to move on with her life and whom is wanting more romance out of life.

Thumbnail of user salahm8
Iraq
1 review
40 helpful votes
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October 10th, 2021

This is the biggest scam yet. This website generates pre-made messages and emails pretending to be from girls to seduce you never ending purchase credits. Just having chat with a single girl consumes all of your credits. The funny thing is that they deduct your credit just by reading premade emails from girls that have a free label on them.
Worst website and much worst experience ever. The real rating is zero (0)

Tip for consumers:
Stay away from it at any cost.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Salah.
Could you please tell us why do you believe so? The emails are real as we approve only real people here. In case you still have questions about any member, please reach out to us, sow e could check.

Thumbnail of user andresf20
Sweden
1 review
0 helpful votes
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March 27th, 2019

This was my first experience with online dating and found Dating.com to be a very easy site to navigate. I was most fortunate to meet a fantastic lady the day I joined. I am not sure how the site screens potential interests but in my case it was spot on. I wish you have same good fortune.

Thumbnail of user ghostofd
Algeria
1 review
0 helpful votes
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August 29th, 2021

I'm exceptionally glad from the site since it has got that load of elements that satisfies me. The delightful young ladies are consistently to make me chuckle and they now and again tell a decent wisecrack also. Besides, there is no spring up advertisements that upset me and finally the sticker price is likewise endurable to me.

Service
Value
Quality
Thumbnail of user anandinis1
India
1 review
2 helpful votes
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March 25th, 2021

This is the worst site I've come across. Full of fake profiles. I was robbed off 10,000 rupees in a day! Someone needs to report this site to the police! I asked for a refund and these guys are not giving it.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Anandini,

Thank you for your feedback.

I am sorry to hear something made you think of our platform that way.

Could you please tell me what did exactly happen? I would be glad to assist.

Apparently, all the charges were processed according to the number of services you used. However, I will add some bonus credits as a welcoming package and all necessary information will be mentioned below.

Please remember that we have different credit packages available for you to purchase – all at different rates per credit. For instance:

20 credits = $15.99 (0.80 cents per credit)

160 credits = $96.00 (0.60 cents per credit)

1,000 credits = $399.00 (0.40 cents per credit)

As such, the bigger the package of credits you purchase, the cheaper it is per credit.

Also, let me show you the full list of our services and their prices

Online Chat costs 1 сredit per minute;

One-Way Video Chat costs 4 сredits per minute;

Two-Way Video Chat costs 6 сredits per minute;

Offline Chat Message sending costs 1 credit per message (160 symbol limit);

Mobile App Message sending costs 1 credit per message (160 symbol limit);

Email costs 10 сredits each;

Sending/viewing photos or videos costs 15 сredits each;

Sending stickers costs 5 сredits each;

Sending animated smilies costs 1 сredits each;

Viewing video in profile costs 10 сredits each.

Thumbnail of user walterc82
1 review
2 helpful votes
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September 24th, 2018

I like this app very much because here i met with the woman of my dreams. I am planning to get married soon so i want to keep such women in my favorites and check how many times they visited my profile.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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