• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user duyn27
Viet Nam
1 review
0 helpful votes
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April 7th, 2022

I really have no idea why some people are not happy with the dating.com otherwise the website is impressive dating social media and has plenty of impressive things in it as well. You can play adult games even one can play premium adult games as well.

Thumbnail of user hectorp30
Sweden
1 review
0 helpful votes
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June 28th, 2018

Everything is neat and clear, especially navigation. I love my profile page, its menu its well-organized so that I dont get lost in it. Besides, near it I can see the page I have just visited, and can easily get back to it. Once again, navigation here is cool

Thumbnail of user dexterb37
Sweden
1 review
1 helpful vote
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April 24th, 2018

Dating.com is one of best dating site I have visited. It has a great display of the members. I was impressed with the verifying the picture site of it as some people do not put their real pictures. I also like the fact of the phone verification and the Facebook verification. The spell check is very helpful. I was impressed with the messenger and it gives the opportunity to decide if you want to chat with a person or not.

Thumbnail of user estrellal11
Mexico
1 review
3 helpful votes
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May 15th, 2022

This site is a total scam. They use pictures of actors and models to get the attention of members and then hire copywriters to write love letters personalized to your desires, to make you believe you found the love of your life. Total scam, and on top of they charge super expensive rates... avoid it please

Tip for consumers:
avoid using this site is a total scam!!!!!

Products used:
membership

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Good day.
We are so sorry to hear you believe that way. You may rest assured it's not allowed to use other people's personal information like photos. Only real people are welcomed here. In case you believe any member is misusing the website, please report that to us, so we would check this for you.

Thumbnail of user ethanp24
Sweden
1 review
2 helpful votes
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April 10th, 2018

I like the site. I got many responses but sometimes it was overwhelming. Then I met people who continued to ignore me after writing to me. That was strange. I met a nice woman, we will see where it goes.

Thumbnail of user gioj2
Colombia
3 reviews
0 helpful votes
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March 29th, 2020

I joined this site recently and I am really enjoying it, it is a reliable site that really makes us comfortable. I'm exploring profiles and meeting some nice people. It is worth being part of the site and everyone should try it. Thank you for the wonderful experience I am having!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Gio, We appreciate you taking time to share your thoughts to us. You are awesome!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Gio, We appreciate you taking time to share your thoughts to us. You are awesome!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Gio, We appreciate you taking time to share your thoughts to us. You are awesome!

Thumbnail of user saddamh14
Bangladesh
1 review
0 helpful votes
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November 30th, 2020

I know that there are a lot of people who are not happy because of the high price of dating.com. Well, let me clarity them that the overall prices of all dating sites have been increased moreover, the dating.com is charging us because of the security of data that it is offering.
Otherwise, there are a lot of sites where hackers can easily steal the sensitive data of clients and they can use the for any purpose they want.

Thumbnail of user janen226
Viet Nam
1 review
2 helpful votes
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March 24th, 2022

The people that contact me were all "popular member" that you had to pay to contact them.
- monthly fee
- fee per message/ image that i send out.
I paid the monthly plan and used the app for 2 days. Moreover, i contacted with 1 person by purchasing another $100 for 150 messages. That was not a thing that i awared of.
Then i had to immediately contact support by whatsapp and email but no reply.
I wanted to ask for a refund as all the legal and ethical websites do.
Then i researched for this issue, then immediately decided to cancel my subscription on apple play store.
All websites do guarantee on customer satisfaction. Does dating.com do that?
If yes, please refund because i am not satisfied with your service. Thanks!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Jane.
We are so sorry to hear about such an experience. Apparently, there was a misunderstanding regarding prices. Let's do this way - please contact us at support@dating.com, so we would provide you with all the information about the prices, some tips on cheaper ways, and offer something special for you! We would be glad to help.

Thumbnail of user msk24
Hong Kong
1 review
15 helpful votes
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July 31st, 2018

This app is scammers definitely, the member there is fake, just cheat you to keep paying on their app, all the members there with similar profiles, also the message are similar too, the members dont exchange real contact, only ask you to buy the credit and chat through this app only, dont waste money on this scammers app

I dont understand why Apple allow this app can be used and downloaded, this app is fake, please block this app, and dont help the scammers to cheat for money, this is not about the price is high or not, its because the people there are fake, I believe they are the staff or a. I. system from dating.com, they just ask you keep chatting there to cheat your money, its serious problems, I found there many complaints online about this apps as well, I also tried to contact their so called customer support but no response, also you cant found anywhere to deactivate your account or unsubscribe on this app, its super weird, I hope no more people be cheated there, thanks

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Ms! Thank you for leaving a review.
I'm sorry that you feel this way about Dating.com app, let me address your concerns. The members of our app undergo verification procedures for us to make sure that they are real. Many members upload videos of themselves in real life and you can always video chat with them to see it yourself. If you have suspicions our customer support team is available via phone, email, Facebook and WhatsApp messengers. The managers will verify the user for you easily.

Thumbnail of user wazeerajiffry2004
Sri Lanka
1 review
0 helpful votes
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October 7th, 2023

I just signed up with dating.com. I am the type of person that would sign up for a dating website if I were to go on a blind date. I am looking for a relationship, and I am hoping the internet will help me find my soul mate. I have been a member of other dating websites, but I have had very limited success. So, I decided to give dating.com a try. I signed up, and I am very pleased with the results. I have

Thumbnail of user jasmineh47
California
1 review
0 helpful votes
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December 25th, 2017

I enjoyed the site and met quite a few people but the one I'hv been searching for. I was going on one last date and then cancel and that date turned out to be Mr. Wonderful! Thank you so much and keep up the great work!

Thumbnail of user jessc94
Hong Kong
1 review
22 helpful votes
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January 17th, 2020

Your pricing is absolutely discouraging conversations, which means you drive to make as much money as possible. And there are so many scram messages, and i am very certain that some of the profiles are fake, as the photo are stolen, and personal data is wrong!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Jess!

I'm sorry to hear that you feel that way.
Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you.
We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles for you.

Thumbnail of user cristinam282
Peru
1 review
6 helpful votes
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May 19th, 2023

DateMyAge has all possible red flags for fraud: automatic renewals, unauthorized charges, send-outs by Bots, boilerplate replies and a lot of fake profiles. It is not reliable. I'm talking to you fake Brazilian doctor why is you are so successful you lure with ladies, you need money to pay you boyfriend expenses go to work. I know who are you. I want to report you and yr gays working for you.

Tip for consumers:
Try to be out of this site, you never meet no one, they charge me for everything,

Thumbnail of user johnd517
GB
2 reviews
5 helpful votes
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March 8th, 2016

Was a good site for me but I found it too much. Many ladies interested but I needed to ideally focus on one geography. If you don't care so much where she is from... I suggest you try. It is cheap to try it out for sure. And if you don't like it, just cancel.

Thumbnail of user subhashreed2
India
1 review
0 helpful votes
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March 27th, 2023

Why dating.com is the best adult dating site on the web. For starters, the site is completely mobile-friendly, making it really easy to use whether you're on your phone or your computer. I love that I can use it from anywhere and

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thanks for the feedback! It really helps us provide you with only the best services.

Thumbnail of user khan3
Viet Nam
1 review
0 helpful votes
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November 27th, 2021

Those single boys and girls who are still looking for perfect partners should join the site and have fun with their partners.
I am very happy to be a part of the site and i am recommending it to all of you.

Service
Value
Quality
Thumbnail of user khalilahmed6133
Pakistan
1 review
0 helpful votes
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January 13th, 2023

I originally joined a dating site with no intention of using it seriously. I had been on Plenty of Fish (POF) for the past year and found it to be a great site. I met a few people that I was interested in and one in particular was really special to me. I was very sad when he started communicating with some other users on POF and I knew that he was going to be using that site seriously. He asked me to join a dating site with him.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!

Thumbnail of user alvaroa14
Sweden
1 review
0 helpful votes
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October 17th, 2018

Great site good ways to meet and talk to people. Only thing missing and the site should have is a search engine so that you can type in someone's username and get connected right away with that person so you can talk to them.

Thumbnail of user aguiil
VE
2 reviews
0 helpful votes
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March 17th, 2021

My personal experience on dating.com is the luckiest experience of all times. I know that a lot of the people would disagree with me but I was lucky enough to make a girlfriend on dating.com and marry her in real life.
Yeah, you mean it. I was able to contact her in the real life and ask her to marry me. She instantly accepted my proposal and we started to live together.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Aguii,
We’re really grateful and appreciate you taking the time to share your experience with us.

Thumbnail of user ledennap
Philippines
1 review
0 helpful votes
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December 6th, 2019

Been with this site for long time now and compared to other dating sites, this one is probably the most efficient, effective and safe for me. I met someone last month and hoping to spend my lifetime with this awesome guy. Thanks to this awesome site.

Thumbnail of user sabrinah164
Bangladesh
1 review
0 helpful votes
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December 21st, 2020

You know what, I have a friend who use to change his girlfriends on monthly bases. I was surprised that how does he is living such a live and how can he make a girl as his girlfriend.
So, I asked him and he responded that he has an account on dating.com and thanks to that website he has got plenty of options to choose his girlfriend.
After his recommendation, I registered myself on the site and made four to five girlfriends on the site as well.

Thumbnail of user mirap2
Panama
1 review
11 helpful votes
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June 3rd, 2018
• Updated review

What a shame! Customer Service and their Assistance are pretending that they care,
They always respond politely to your rievews but the true is they dont give a dam $#*! about the over charged billed that they stold from your credit! Don't ever believe them at all. Fake 5 stars reviews, fake photos shoot profiles, fake automated messages.

Dating.com is a scam!
June 1st, 2018
• Previous review

Please don't believe on those 5 stars reviewed. They got their employees to give good reviews for them. Dating.com is the big $#*! scam online ever!

I had selected option to pay $13 for my first try but they charge $96 instead. They stold 3 times from my credit. I had to block my credit.

These mother $#*!er theft are going to he'll!

Thumbnail of user juani43
Indonesia
3 reviews
30 helpful votes
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April 1st, 2020

I had a relationship but I realized that she didn't want a commitment, but we left and it was wonderful! When I joined Dating, a five-year relationship had ended. The application helped to raise my self-esteem. At first, I was afraid of what would happen, but it is not the way you know the person who says whether or not it will work. If it is to meet a bad person, it can happen on the internet, at a party or anywhere else. Besides, when you go to the club, the competition with people in their 20s is inhumane. I'm having fun!

Thumbnail of user angels321
Sri Lanka
1 review
0 helpful votes
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July 19th, 2021

A close friend of mine shared the online dating platform i. E. dating.com. I made an account on it and I thought that it would be like other platforms. I do not like most of the platforms but when I logged into the account on dating.com, I found that the site is amazing and full of surprises. It is highly recommended online dating platform.

Thumbnail of user bettyc1264
Maryland
1 review
1 helpful vote
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August 13th, 2023

Get ready for obviously fake photos, profiles, and responses. Then you get sucked in and decide to email someone you like and they hit you with having to buy "points" to send it. I joined and then when I wanted to email someone, they wanted $400 to send the email. PLEASE! Don't be a fool. There are other, more honest sites.

Service
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Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Betty, Hello! Thank you for sharing your concerns. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that someone has broken this policy, we would be more than happy to resolve the issue fast.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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