• Bookmark

    Dating.com

Dating.com

Write a Review

Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
View ratings trends
432
See all photos
How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

See positive reviews
Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

See critical reviews

Reviews (1,188)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (59)
Thumbnail of user cloudyh5
Bangladesh
1 review
0 helpful votes
  • Send Message
January 2nd, 2023

Dating.Com Is The Best Site Of Finding Life Partner.I,m impressed by site jabber.i,m satisfied with dating.com.I said about Dating.com With My Friends

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thank you for your kind feedback. It is a pleasure for us to make your every day on our site!

Thumbnail of user saminasara010
Pakistan
1 review
0 helpful votes
  • Send Message
March 7th, 2023

I met my husband over this site. It's been a great experience. I joined a few years ago and my experience has been great. It's not for everyone, but I like to have fun and I enjoy meeting new people

Service
Value
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thanks for your kind words, a good experience of our customer is our top priority :)

Thumbnail of user ahnafa1
Bangladesh
1 review
0 helpful votes
  • Send Message
November 25th, 2021

I am extremely happy to be a part of dating.com because of its impressive features and greater user experience. It has very economical charges and i am very satisfied with it.

Thumbnail of user sanjul
Nepal
1 review
1 helpful vote
  • Send Message
January 23rd, 2020

This website is one of the best dating websites I have visited. I have got a partner on this website. Thank you so much. Really awesome website. Hope to see growing this website.

Thumbnail of user tant17
Singapore
1 review
8 helpful votes
  • Send Message
June 16th, 2018

It an unreal dating apps. Fake profile! To view their email have to pay for 10 credits! When I look into the e-mail, it the same contents where i have read the first free e-mail.

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hi! If the user accidentally sent you the same email you can contact our support team for credits refund. Our managers will be happy to assist you.

Thumbnail of user daniellal30
Brazil
1 review
0 helpful votes
  • Send Message
February 1st, 2023

I came accross this app and the minute I created my profile I started getting lots of messages from men all over the world! Most of them model looking! With nice and sensitive words about themselves. After chatting via email and text message via the app, which took the credits I purchased at very high rate, I had zero credit and it kept prompting me to buy more credits to continue chatting. I got suspicious and decided to ask a few men to chat outside of the app using a free platform like WhatsApp and all of them said the same thing: "Let's get to know each other here first". MEANING: Let me make you spend more money here buying more credits. The app owners are probably in this BIG SCAM and are probably hiring people to make false profiles and scam honest people like myself who want to make genuine connections. THIS APP SHOULD BE PUT DOWN. It is a desgrace to humanity! Shame on you people who think you can live this life harming other people. There will be consequences, you can rest assure. Big karma is going to bite you all who are in this in the a@&$!ss.
Most members seem to be fake! People are having their pictures being used to crate fake profiles. I am attaching pics of the list of men who contacted me to lure me into this big scam!

Tip for consumers:
BIG SCAM!! Most members use fake profiles and lure genuine members to keep chatting through the app which charges high fees to sell credits for chatting, reading and sending emails via the app. Most members will not accept talking outside of the app with the excuse which is safer only to make more money from the credits we purchase. Run away from it!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Daniella,
Thank you for taking the time to contact us.
Please accept my sincerest apologies for the experience you have had whilst using our communication platform.

We do our utmost to ensure you are fully protected on our website however, we understand that there may be a small minority of our members that are here for the wrong reasons however, we strive to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy (considering the fact that they are verified members and have a badge on their profile).
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
This ensures that the complaint can be processed in one email and not prolong the process for you by asking for more information.

I will await your response at support@dating.com.

Thumbnail of user ericm110
Canada
3 reviews
11 helpful votes
  • Send Message
February 20th, 2016

Pretty good. Lots of serious people on the site. Maybe a few from canada but that's normal.

Girls get tons of attention from guys, so it's hard for guys, but the people on the site are real

Thumbnail of user brahime2
Morocco
1 review
0 helpful votes
  • Send Message
July 30th, 2019

Hi
There is a lot of stuff about this site, there is a quick-use panel.
There are a lot of lichens in this site.
It help the people to get their best partner and enjoy dating with them.

Thumbnail of user angelineg2
Brazil
1 review
9 helpful votes
  • Send Message
December 14th, 2017

I am trying to delete my profile, and receive the restitution of my money, because I do not recognize the transactions made on my card... they do not respond to me anymore

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Angeline! With the member ID you provided we've checked the case and would like to inform you that our managers emailed you with the information regarding the transactions and the closure of your account.

Thumbnail of user nolanm31
Texas
1 review
0 helpful votes
  • Send Message
September 20th, 2017

Really great person, great match, love Dating.com. Great Date, Very good tools for interacting with women and felt really good about the online experience.

Thumbnail of user alpom
Spain
1 review
17 helpful votes
  • Send Message
September 4th, 2017

There are several women who have also profil on Anastasia dating site, and i know several of those get 50% of all money they get from chat. Been in Ukraina 10-15 times and met 2 translators who work for datingsite. And they told there are lots of girls who get money when they are chatting. And i also know, several of those girls are married or have boyfriends. So waste of time and money to use this site. And i have had my privat mail adress and my cellphone number on my profil in 3 weeks. No one have taken contact with me... hehe. Wonder why. So many fake women in there. They dont even waste time to read our profils. Auro generated chat..

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hi, Alpo! Let me tell you that it is not allowed to have your private information listed in your profile, that's why our moderators hide it.
According to the rules of the site, it is also forbidden to be paid to use it and any member who violates this rule will be deleted.

Thumbnail of user anthonym445
Sweden
1 review
0 helpful votes
  • Send Message
November 19th, 2018

It was a sufficient way to see how many people were interested in me and a great service for chatting and it was comforting to see that the pictures were verified.

Thumbnail of user johnt1051
Botswana
1 review
0 helpful votes
  • Send Message
September 1st, 2019

This is the best website to go to if you are looking for a life partner. You won't regret your visit to this website. Best of luck to everyone on the endeavor of seeking love.

Thumbnail of user marcop62
Missouri
1 review
0 helpful votes
  • Send Message
February 6th, 2019

I appreciate the Dating.com because I am extremely thankful to the company for choosing the smartest, the most attractive and for sure alive girls. Thanks for such service.

Thumbnail of user samiras12
Morocco
1 review
1 helpful vote
  • Send Message
July 20th, 2020

Personal and payment information at Dating.com are not safe and not protected by traditional encryption. Profiles are fake and not verified.In summary i wasted my time and money.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Samira,

Thank you for the comment.
Could you please tell us what makes you think so? Your payment details are encrypted and protected, we also protect you from fake profiles, we have a very strict security policy and you can check it here: https://www.dating.com/people/#dating-securely
So if something happened, you can always contact our customer success team and we will be happy to help :)

Thumbnail of user eunicef2
Iceland
2 reviews
3 helpful votes
  • Send Message
March 16th, 2016

It is nice to try for awhile, but I would be happy to pay more to try longer. This is a really neat site but I need a bigger trial to decide for sure.

Thumbnail of user nahuelz
Argentina
3 reviews
0 helpful votes
  • Send Message
June 9th, 2022

I've been using this site for about a year now and it's been a lot of fun. I've had a few dates and I really enjoy it. There are a lot of women on this site.

Thumbnail of user ashisht8
Nepal
1 review
0 helpful votes
  • Send Message
August 22nd, 2019

This is a perfect dating site. It provide us with the dating information. It is a perfect destination for those who wants to date online and have fun.

Thumbnail of user richardh747
India
2 reviews
1 helpful vote
  • Send Message
August 28th, 2019

Hey, I had the great experience on the site. Hope to meet my luck lady via the site soon. Bless me. I have already recommended the site to many of my friends

Thumbnail of user poojag40
India
1 review
0 helpful votes
  • Send Message
August 9th, 2019

I was really best site for dating. I am using it and its really good to find people who are looking for serious kind of relations best dating site i can say. Best experience of using it.

Thumbnail of user sanjum
Nepal
1 review
0 helpful votes
  • Send Message
August 9th, 2019

I have used this website and really awesome. I got a partner from this website and we are really happy. We are enjoying a lot. Thank you so much dating.com for your services.

Thumbnail of user kens240
Sweden
1 review
0 helpful votes
  • Send Message
March 19th, 2018

I think Dating.com is a fast way to meet people. However, I do not like the fact that people can see when you review their profile. I also do not like that you can see when someone comes on line.

Thumbnail of user aleksandran5
Serbia
1 review
12 helpful votes
  • Send Message
January 6th, 2019

They pay people to chat with you. After 3 messages they asked you to pay.If u start chat can't continue if you don't pay and people don't answer on your questions

Thumbnail of user mariam247
Maria M. – Dating.com Rep

Hello Aleksandra! Thank you for your review.
Dating.com is highly against such schemes as paying users to communicate on the site. We are an exclusive and respected service for people who want to meet others around the world. The money paid for the service helps us to keep the site safe and secure and to provide our members with excellent customer support 24/7.

Thumbnail of user mdipu000055
Bangladesh
2 reviews
0 helpful votes
  • Send Message
October 7th, 2023

Dating.com is my favorite One.i,m Impressed by Dating.com Service.i,m also Satisfied with Dating.com.i said about my friends and family about Dating.com.

Service
Value
Quality
Thumbnail of user landenh
Germany
1 review
0 helpful votes
  • Send Message
July 1st, 2017

The site was clear, neat and efficient, and from the beginning I could tell that I was communicating with real people not somebody that was hired for the site.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

How do I know I can trust these reviews about Dating.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dating.com?