• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 682nd among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user stephaniem1279
Missouri
1 review
99 helpful votes
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June 16th, 2020

This site is a joke. Signed up the hell of and immediately flooded with Foreign men especially China. Sure they lure you in Then have a crisis and want money. We all know how this works. What is sad is that there is obviously no overdrive or vetting from dating.com and some unsuspecting soul will have their bank account emptied

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Stephanie,

Thank you for your review.
I'm sorry to hear that you feel that way. Let me kindly inform you that on our website we protect our customers, we have a very strict security policy and you can read more about it here: https://www.dating.com/people/#dating-securely
The majority of people on our website are simply interested in communication. But if you experienced issues with some profile, you can always report it to our customer success team and we will do our best to help: support@dating.com

Thumbnail of user roseywhite293
Indonesia
1 review
2 helpful votes
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June 29th, 2023
Verified purchase

Dear dating.com, I actually like your dating apps, However it is just to expensive to use, I do hope that you can lower down the price of your credits and make it a montly payment instead, so we can enjoy all the benefits without making us feel frustrated because I spend lots of money here. And base from my chatting experience, I'm not really sure if I'm talking to the real person in this apps, I hope they are not fake people, I asked one them to sent me a video but they use different language that I don't understand, but in our chat conversation they uses English. Can you please explain.Thank you

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Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! Our prices may seem a bit high, but the money asked for the service goes for its improvement. Check what you get for it: anti-scam protection, constant updates with new exciting features. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user janw361
Michigan
1 review
49 helpful votes
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June 20th, 2021

I was just testing this site and within minutes my 50's year old unshaved appearance got number of poetic replies from hungry beautiful ladies ages 18- 35 all lusting for my lips and me by their side!
This portal is like a heaven.
I am just troubled by which beauty to chose!

Tip for consumers:
Stay away.

Value
Quality
Thumbnail of user emmam302
New York
1 review
0 helpful votes
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September 5th, 2020

Almost half of the my friends were singles but one of them who is an IT guy registered himself on dating.com and then he started dating some girls. After a while he married to someone and invited us on his marriage ceremony.

Thumbnail of user nataliyan13
France
1 review
3 helpful votes
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April 11th, 2023

These are ordinary swindlers, bots conduct frequent correspondence, already from the first phrases it becomes clear that you are not communicating with real people, but with robots. Phrases are too high-flown. They write what most people want to hear. Someone created the perfect "legitimate" business to cash in on someone's gullibility and desperation. For example, for some reason, one supposedly Frenchman has a medal with the Russian flag in his daughter's photo, and in another photo, if you look closely behind him, you can see a sign in Russian. Every 20 minutes of correspondence, the site requires you to replenish your account by another 22€ minimum. As soon as you register right there, your chat is full of messages from exclusively "successful" men. But in the process of communication, you will begin to notice that absolutely each of these "ideal" men absolutely for some reason does not want to meet in person or transfer communication to free chats like whatsapp and telegrams.

Tip for consumers:
There are a lot of scams in the dating industry these days. After the "success" of a Tinder scammer ... such "grooms" multiply like mushrooms after rain

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Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Nataliya, Thank you for your feedback. We are sorry to hear that your experience was not satisfactory on the site. We are a respectable company that has been in business for over 25 years. Helping our clients write their success story is our priority. We have a strict anti-scam policy to protect our clients and make you feel secure on the app. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please share the profile link of that member you think might not be real and I will be more than happy to check and review for you!

Thumbnail of user marilyna96
VE
5 reviews
1 helpful vote
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January 29th, 2020

This website is very useful and simple to meet people of all ages... maybe I would not say to know love... but at least you can get distracted with different cultures and spend pleasant times through the internet... thank you very much.

Thumbnail of user adiis
Pakistan
1 review
2 helpful votes
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June 28th, 2021

I surmise that in that spot are thick horrible on-line seeking after site page in any case none about them can fight towards dating.com. It is a result of the truth on reality so dating.com has genuine profiles then for all intents and purposes whole about the profiles are dynamic. They need according to bear a certified period partiality with others. I compose to suspicion some need to principle center about the moderation enroll like dating.com yet forsake other ceaseless locales. They are absolutely useless.

Service
Value
Quality
Thumbnail of user alma.alickovic
Canada
1 review
7 helpful votes
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April 22nd, 2023

A total rip off with fake profiles of people who have no interest to get to know you better- I had my email and my phone number on my profile, a few only reached out- they all insisted to interact on the platform, the use google translate so the messages come across as hard to understand- the cost is outrageous as you get charged for every message or email you read- I have spent over a $1,000 in two months interacting with one person only. Video calls never work but you get charged 10 credits for every time you try regardless. I'm going to the everything in my power to make sure that is taken down- they are criminals.

Tip for consumers:
They are criminals ripping off people- they are all scammers including the members

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Aliija

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com.

Thumbnail of user irshada10
India
1 review
1 helpful vote
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October 8th, 2020

I surmise that in that spot are thick horrible on-line seeking after site page in any case none about them can fight towards dating.com. It is a result of the truth on reality so dating.com has genuine profiles then for all intents and purposes whole about the profiles are dynamic. They need according to bear a certified period partiality with others. I compose to suspicion some need to principle center about the moderation enroll like dating.com yet forsake other ceaseless locales. They are absolutely useless.

Thumbnail of user gabrielr270
Brazil
1 review
0 helpful votes
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March 14th, 2022

I'm exceptionally glad to be important for dating.com. The site has got a lot of things to offer or more all it has genuine profiles that generally love you back.
Moreover, the heartfelt tunes area is extremely astounding and we regularly love to hear astonishing music.

Thumbnail of user leoe16
Peru
1 review
0 helpful votes
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December 27th, 2018

Dating.com offers many opportunities to find and connect with potential matches. Searches can be performed by most aspects of the profile by modifying your Discovery Preferences. Love Dating.com features.

Thumbnail of user marlone3
Sweden
1 review
0 helpful votes
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April 3rd, 2018

First time we met, we just clicked. I have never clicked with someone so well. We've been to dinner, movies, rock climbing, the park... Were even meeting later. I really like this gal and I have good in tensions that it'll go far. Thank you Dating.com!

Thumbnail of user gerardm73
Sweden
1 review
1 helpful vote
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July 14th, 2018

I went on Dating.com earlier but had no luck. I decided to give it another try. I almost gave up until this wonderful woman caught my eye. I sent her a chat request and he responded. We have been talking since. The chemistry is unbelievable between us. I have found the one I want to spend my life with. Thank you so much Dating.com for bringing us together.

Thumbnail of user adams295
India
2 reviews
0 helpful votes
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November 30th, 2019

Dating.com is a great website. Here you can undoubtedly associate with companions. I prescribe it to any individual who is keen on visiting. I had utilized numerous sites however I give full checks to this site because of its best substance.

Thumbnail of user yannickz
Czechia
1 review
2 helpful votes
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July 29th, 2016

I thought an online dating site was for the younger generation, I went on Dating.com with no expectations. After several chats to amazing women. I met a 35 year old woman named Gloria, my life has been turned around by this gorgeous woman, she has touched my heart, if not for Dating.com, we would have never met. You never know, until you try, good luck with your search.

Thumbnail of user selvak7
India
1 review
0 helpful votes
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November 13th, 2020

Among the beneficial websites in relationship category, dating.com stands regarding the pinnacle amongst them. It is due to the fact of the 24/7 admin assist and extremely fascinating packages.
If I part my non-public experience, than I bear certainly not faced some problems in the site. The site does now not have some secret charges. Yeah, into the begin you wish bear buddle concerning messages out of vile users. It is because they appointment the modern users or new customers idea so much it have been hacked and half bots are messaging them.
I think, certain not slur others if their non-public and married lifestyles is now not running smoothly.

Thumbnail of user jackr573
Colorado
1 review
3 helpful votes
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January 10th, 2021

The site has incredibly well-orchestrated photos. The women look great.
However, are they real? And how does the site earn a profit?
In my estimate, the site makes money each time the client talks to the girls. Men pay for every email/chat. The responses are silly and short. So the client pays to respond to them for every exchange. The girls with photos likely get a cut from the site. And the site responses could be written by a computer or by a few operators.
I would really like to see serious testimonials that this site is in any way more than a scam. If it's been out since '93, there should be thousands of happy clients with videos and testimonials. Ops. Those could be faked too, just like the profile photos are.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Jack,

Thank you for your feedback.

I am so sorry to hear you feel about our website that way.

We fight hard against fake profiles and scammers and we’re proud to have very few of them on the site. Please send us the link to a profile you experienced issues with and we’ll personally check the profile again for you.

The women pay the same price as men do - prices are the same for everyone.

Some members may like a very simple and short style of communication, which, actually, could look silly for such an intelligent and smart man as you.

I suggest do not concentrate on people whose messages do not give you satisfaction with communication - just like in real life. However, if you have questions about any member, please tell me, I will help.

Thumbnail of user gemmas26
GB
1 review
2 helpful votes
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March 28th, 2019

Dating.com is seen as the top of the online dating tree and u can see why. Lots of people to talk to, easy to use, offline gatherings are easy to set up. I'd say of the four or five dating sites ive tried only wejustfit.com betters it. So much better than blind dates or being hooked up by mutual friends (oh the disappointments) and far cheaper too. Give it a shot if you're considering it there are good trial options for most dating sites and ive never had any problems. Gemma

Thumbnail of user otisp13
Sweden
1 review
1 helpful vote
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July 26th, 2018

Found my gal in 2 weeks. Did not have much expectations when I started off at first. I was scared of meeting creeps and time wasters. Guess I had some good luck. Met my gal and clicked from the beginning. We have so much in common. Had a first and second date. Now we are both enjoying getting to know each other better. All indications are there that we can have a lasting relationship and even if I am wrong it would still be worth it. I am giving it a great shot reciprocating what I am receiving from her. Dating.com worked for me!

Thumbnail of user mitas2
Romania
2 reviews
48 helpful votes
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April 13th, 2017

I never encountered such an obvious attempt to steal money.
In the moment i created my account, i was invaded by fake women accounts!
Incredible.
What is web police doing, this guys are STEALING money!

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user grantk18
Sweden
1 review
0 helpful votes
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October 17th, 2018

Dating.com gives you the opportunity to stay private while evaluating many available ladies potential match possibilities. The hard part is getting some to reply, but then I was not always replying as well. This actually forced me to tighten up my search criteria, and find the exact woman for me. Once I found her, I used my personality and sincerity to message her and she responded. It worked out perfectly.

Thumbnail of user muhameda4
Egypt
1 review
0 helpful votes
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June 23rd, 2021

I guess that in that spot are thick terrible on-line pursuing site page anyway none about them can battle towards dating.com. It is because of the reality on the truth so dating.com has real profiles then practically entire about the profiles are dynamic. They need as per bear a genuine period affinity with others. I concoct to assumption some need to main focus about the temperance enlist like dating.com yet abandon other continuous sites. They are totally futile.

Service
Value
Quality
Thumbnail of user mryeasin1209
Bangladesh
1 review
0 helpful votes
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October 7th, 2023

It is on the grounds that they need to have an actual connection with their accomplice however taint the dating.com is just contribution the internet dating stage, where a couple of fortunate individuals will actually want to meet their accomplice.
Dating.com is an ideal website for these guys whichever are prosperous or any are facing loneliness among their lives. The website has partial subscription charges or once done including the tale creation. One will acquire lots about messages out of younger ladies any are equipped in accordance with persimmon you.

Tip for consumers:
Dating.com is an ideal website for these guys whichever are prosperous or any are facing loneliness among their lives. The website has partial subscription charges or once done including the tale creation. One will acquire lots about messages out of younger ladies any are equipped in accordance with persimmon you.

Service
Value
Quality
Thumbnail of user bennyg20
1 review
0 helpful votes
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February 24th, 2019

I joined Dating.com a few months ago and have been having a very good experience. The members are conscious and open minded. I've met several women so far and am now dating someone exclusively, so we'll see if it works--definitely going in the right direction.

Thumbnail of user williamw222
Canada
1 review
1 helpful vote
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February 6th, 2018

Met my wife on Dating.com. We're getting married next month after 1 years of dating. Our profiles matched perfectly. I met her after being on the site for 3 months. We've been inseparable since our meet up at a local book store. Thank you, Dating.com!

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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