• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 682nd among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user sheikhs9
Bangladesh
1 review
4 helpful votes
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December 16th, 2020

I recognize so the competition among the on line courting flooring is increasing time through age and along this competition tremendous range over scammers bear entered between the market as much well.
But thanksgiving God the dating.com is the real and legitimate corporation yet it only center of attention concerning the virtue then reality. All the profiles are real yet I met twain on to them who are living within my town.
Thanks a lot dating.com because of building my day therefore special.

Thumbnail of user risa
Viet Nam
1 review
0 helpful votes
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December 1st, 2020

I used to be involved touching my after lifestyles due to the fact I was once handicapped in imitation of discover a Faithful accomplice because of me. I enquire a cluster of convivial media sites, within my buddies and ultimately I enquire concerning online courting websites.
Finally, I determined a actual love companion concerning dating.com. My companion is altogether cheery or always makes me happy. We occasionally join each vile during our morning walk. I am at all bright as certain a full-size character is a part regarding my life.

Thumbnail of user kader
Sweden
1 review
1 helpful vote
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October 8th, 2018

I've used multiple online dating sites, and Dating.com has been one of the best ones so far. I like that the site design and the casual set up to interact with other users you're interested in getting to know better.

Thumbnail of user clarencel21
1 review
1 helpful vote
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September 24th, 2018

Among all the sites that I have used. Dating.com stands out from the rest. Best thing about the site is it gives relevant matches for the preferences that one is looking in a person. User friendly options and easy to navigate among different controls. Professional and fast customer support. Reasonable subscription as well.

Thumbnail of user gerardol15
India
1 review
0 helpful votes
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February 7th, 2019

Dating.com is a pretty self explanatory site. It's search tools allow you to narrow down the dating field to people who meet your standards in term of distance, personality, looks, interests, and lifestyle. You can also filter the results to show only profiles that have photos or are online now and you can search by keywords.

Thumbnail of user sandrap1567
South Carolina
1 review
2 helpful votes
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May 8th, 2022

I chatted everyday for nearly a month with one of their "popular members, with whom I felt I has a real relationship. He certainly led me to believe that this was the case. After spending several hundred dollars, I asked him if we could continue talking on a free platform or exchange personal email or phone number. He brusquely informed me that he would only contact me on the dating.com. And did not want to provide personal contact information.
Looking back, I realized that he encouraged me to chat by saying things like, " I missed you", I'm lonely", "Do you really have to go now", "Can you chat a little longer"? I think the site is a total scam, designed to continue to purchase more and more credits. He must have been employed by the site itself. Don't waste your time or money on this site. It's all fake! Conversations are all lovey-doves until you ask to communicate off the site and are flat -out refused.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Sandra.
We are sorry to hear that. Perhaps, there was some misunderstanding in communication with this member? Please reach out to us, so we could help you get closer and exchange contacts with this member!

Thumbnail of user mackw15
New Jersey
1 review
1 helpful vote
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February 28th, 2018

I'm very serious about my dating life, and I'm glad that Dating.com is not another shallow app where people look only for a "one night stand". It's not 100% free, but I don't mind paying for some extra features as soon as they guarantee quality matching and safety. Thanks to the app, I have already met a nice guy who shares my passion for classical music, and today I'm heading for my third date.

Thumbnail of user sonthiminhthu1999
Viet Nam
1 review
0 helpful votes
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March 15th, 2023

I've been using dating.com for a little over a year now, and I have to say, it's the best online dating platform I've ever used.
The site is user-friendly and easy to navigate. You can search through thousands of matches by city, age, and interests, and you can chat with potential dates in real time. The site also has a great number of features that make it more than just a dating site. You can join groups based on your interests, find friends who share similar interests, and even set up speed dating events.
Overall, if you're looking for an online dating platform that offers great features and quality matches, then dating.com is the perfect choice for you.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thanks for the feedback! It really helps us provide you with only the best services.

Thumbnail of user jacobh74
New York
1 review
1 helpful vote
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February 28th, 2018

I would never believe it was possible, but thanks to Dating.com I found a girlfriend in just two days. We were matched by interests, so the first time we met it seemed like we had known each other for ages. All in all the app is well-designed, very easy to use, and I don't have rack my brain to edit the profile or change settings. I would recommend it to those who look for serious relationships; this app will help you.

Thumbnail of user diegos51
Sweden
1 review
1 helpful vote
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September 14th, 2018

There are a variety of people using Dating.com. Plenty of options. My only issue was the number of people who do not read what you are looking for as far as age, location, and ethnicity. Would have been nice to weed them out more.

Thumbnail of user katew39
Canada
2 reviews
80 helpful votes
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May 4th, 2020

I joined to see what this dating site is all about. I was excited to see a multitude
Of people so I paid to be part of the culture in order to communicate with so many prospects. To my disappointment, becoming a member means nothing but a handful of 'credits' that gets used up within minutes if your not careful. Only to start something with someone to have to PAY MORE! Money grab or what! I felt myself questioning if the men on there are even real people. Seemed to good to be true to me. I can see how they hook you in.

Thumbnail of user dans755
1 review
0 helpful votes
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March 16th, 2019

Dating.com is an online dating platform that's open internationally for both men and women. With about ten plus years of experience in connecting people, the dating site aims to "expand dating opportunities," allowing singles from all over the world to meet in a safe and secure digital space.

Thumbnail of user cameronc81
Sweden
1 review
0 helpful votes
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April 22nd, 2019

Dating.com provides many helpful safety tips to ensure users have a pleasant experience and use good judgment while mingling online. These dating experts encourage users to always meet in public, go at their own pace, and trust their instincts.

Thumbnail of user menat1
Egypt
1 review
2 helpful votes
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December 11th, 2019

Im sure you will love this site very much, Attractive design and features in website and app both. These dating experts encourage users to always meet in public, go at their own pace, and trust their instincts. Thanks Dating.com

Thumbnail of user dianab466
California
1 review
245 helpful votes
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August 29th, 2020
• Updated review

Even an automatic reply from the the site. That they have professional photos. It's way past that and ok let's say it's real people taking your money. Maybe that's more clear but it's still a scam to use people to take money and there is no real relationship with anyone's and none will talk on a free source like what's app, Snapchat or any other site they just string you along to keep charging you. Maybe they get a cut and get paid. This site should be shut down!

Sketch scam
July 6th, 2020
• Previous review

Seems like they just have a bunch of fake profiles with amazing men that no where in the world you'd have these many good looking men and for you to talk to them you have to pay over 100/hr it's crazy! Then these men say they did an investment so they don't get charged or whatever but it's crazy how this takes your money while you bla we away with automatic responses. This site should be reported and shut down.

Thumbnail of user alejandrof31
VE
1 review
0 helpful votes
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June 30th, 2020

I know a lot of friends who always cry about their financial situation but in reality they are better than most of the people living around their.
These guys found it hard to make a girlfriend and if any girl becomes their friend than they share their same thoughts to the girl as well.
So, dating.com is not for those persons. If you join the community than be a good and loyal personal and do not show double standards in the community.
I really want to say thanks to the admin for removing such disturbing persons from society who are polluting the environment of community.

Thumbnail of user maryj.nool01
Michigan
1 review
30 helpful votes
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September 30th, 2023

Dating. Com is a scam. You'll never find love nor meet someone on that site coz most of the members are fake, they will just lure you to spend money to communicate with those fake profiles but no intention of meeting you personally, they will just play with your emotions and end up heartbroken. Don't ever dare to try coz it's just a waste of time and money! Not worth it!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles again for you.

Thumbnail of user richardh1755
VE
1 review
0 helpful votes
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January 24th, 2021

Almost all of my friends are using dating.com due to various reasons including its affordable package, real profiles plus if you are lucky enough than you can meet your girlfriend as well. Moreover, if you have any issue than you can get your problem solved within few minutes. So, I always recommend dating.com over other online dating platforms.

Service
Value
Quality
Thumbnail of user kennyw26
Sweden
1 review
0 helpful votes
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May 17th, 2018

It's a great site with a very clean and easy layout. I've met a number of partners over the years on Dating.com, both for casual hookups and longer-term relationships. It can feel a little small after a while, but if you are willing to put in some work there are enough interesting people to make it very worthwhile.

Thumbnail of user akashv7
India
1 review
0 helpful votes
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July 17th, 2020

I know that there are a lot of people in the world who think that they will get everything for free. It is absolutely wrong that you are looking for pretty girlfriend and life partner and you will get her for free.
The dating.com is charging an optimum fee for bring hot girls on board and in front of members who can easily talk with them and can ask different questions.
I have even heard that dating.com is now allowing its members to share personal details and phone numbers as well.
The admin is working extremely hard to bring people close to each other. I am sure that most of them are living a happy life.

Thumbnail of user spencers41
Bangladesh
1 review
0 helpful votes
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December 7th, 2018

There are really LOTS of people. I love the search it's not limited to certain area and it has all the necessary basic criteria. Can find the person I need, plus search results page is so clear that I won't miss anyone :)

Thumbnail of user dhanak
India
1 review
1 helpful vote
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August 29th, 2019

It was my first dating experience after a long time. And such a disgusting. Terrible. Immediately after registration I was contacted by a crowd of pretty good looking women, all non smoking, not drinking, never been married and without kids. Advocates, doctors, models.

Thumbnail of user bruces1097
Illinois
1 review
4 helpful votes
  • Send Message
April 27th, 2023

IT'S ALL FAKE!
Please don't register.
They pay people to pretend they are lawyers doctors and whatever so they keep texting and spend more money.

There was This "doctor" I talked for 10 minutes and after that he told me I'm in love with you, I want to share my life with you. Obviously he is one of the scammers because he doesn't exist as a doctor anywhere in the world and he was calling me my love, my god this is preposterous.

Someone has to do something.
I'll go to the authorities too.

Tip for consumers:
This website Obviously stinks

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Bruce

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Hi! I believe your issue has to do with the fact that you have run out of credits. Please email us and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com.

Thumbnail of user susanh4163
Puerto Rico
1 review
25 helpful votes
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July 21st, 2023

The minute you log into this site, you'll get bombarded by fake bots trying to text you. The AI bots are pretty good conversationalists, and for a short time you may think you're talking to a real person, but beware. It's a bot. I caught several things that locals would know, but bots could miss. Additionally while the bots are quite charming, they will try to get you to spend big $$ that use credits to read etc their emails and listen to audio recordings.

Tip for consumers:
The users are mostly fake bots, and they charge you for communicating with them.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Susan

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such a profile please send us link at support@dating.com.

Thumbnail of user arismendye
DO
1 review
0 helpful votes
  • Send Message
December 1st, 2019

There are many people in this world who are very upset due to their relationships and I am one of them. My girlfriend left me last month by saying that I do not have enough time for her. She was totally wrong, it was her mistake that she was getting involved into some other man and think that I am cheating on her.
Last week, i joined the dating.com with tears in my eyes and thought that the site may lower my pain. After registration, i got plenty of warm welcome messages. Thanks to all members for their warm welcome and within one week, I have moved on from that toxic relation.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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