Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 682nd among Dating sites.
This company responds to reviews on average within 2 days
Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now
Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.
This dating.com is a fake dating site. All men i tried to connect dont want to give their identity ( email, FB or messenger account). The names in the photo are fictitious so they cant be traced. The responders are staff from the dating site trained to lure subscribers to continue chatting to buy credits. They charged multiple times in a day and love letters and email messages are sent automatically by machines.
You know what, I can not tell you how much I was sad and feeling lone, when I did not register in Dating.com. But when I registered the site, I thought that I am so late, I should have joined this community a far time ago. At last, here I am, I met a girl on the site within the first month of registration. She was beautiful and good looking. We started dating each other and often had dinner.
After a few months I marry her and we are living such a marvelous life. I think everyone should join the community and have fun.
I signed up for this dating site. I never posted a picture. I just wrote a profile. I acknowledged that my line of work was in the Criminal Justice field. I never paid them one cent. Immediately, I got flooded with emails from a hundred handsome, perfect body, perfectly dressed men who all looked and dressed like models. They all love me and was waiting all thier lives for me. WHAT DOES NOT SMELL LIKE FRAUD?. Few had been married, and few had children. Who the hell beleives that. Sorry. Ladies don't be this gullible.
Dear Vanessa,
Thank you for your feedback.
Do you not admit the possibility that people want to talk to you just because you are there? Getting to know a person who you do not see is quite intriguing, don't you think? We think they deserve a chance just for that. To make you feel secure, we have brought in the policies to preserve you from any inappropriate acts aimed at you.
It's very good, when your friend is beautiful, isn't it? Just let yourself enjoy the moment!
I searched on line about the quality courting class internet site which has a top evaluations as well. So, I searched on YouTube, Social media, Google and observed that there is no different website online that can compete dating.com.
It is due to the fact of its notable admin guide who is continually equipped to pay attention his customers and unravel all sorts of problems that got here in their way.
Furthermore, there is no different website online that is imparting big quantity of points below one website online at such a inexpensive price. It is solely viable below the umbrella of dating.com.
Finally, I determined to be a part of the web page and determined that the web site is in reality exceptional and admin do reply to help ticket with in few minutes.
Quite Impressive.
Even the reviews here are tailored just as the people you pay to flood people's in boxes in your site. How come you are responding to critical reviews here and not the case when someone is an active subscriber in there? And how come all positive reviews are 5 stars, not even 3 or 4 or even 2? Why censor people's information preventing them to share contacts yet we are all adults? How come in the testimonials, unlike in other sites, there is none that have met and made it to the marriage stage? This is not a matchmaking platform with good intentions, this is a ploy to rob innocent people of their hard earned money. One day you will be left alone with your fake people and realize that it was all vanity.
Dear Selah,
Thank you for your review.
Let me kindly explain, that we receive a lot of comments and messages from customers to our customer support, so we don't have time to reply to all the positive reviews, but we make sure to reply to all people with a negative experience. We never "make" anyone review our platforms.
You are more than welcome to exchange personal contact details with members on Dating.com, you can use Video Chat or Flowers and Presents services for that. Our site is a communication platform, we are not a "matchmaking" services. But I personally know a lot of customers who successfully met with other people on our site.
If you experienced any issues with our services, you can always contact our customer success team and I'm sure they will be able to help: support@dating.com
I wish you all the best and hope you will be able to enjoy our services in the future.
A friend encouraged me to sign up here. She said had good quality members and that she was confident I would meet someone. She was so right! We have been dating for 2 months now and I could be happier!
Works Great! Love the concept, but it's a little tricky to figure out at first. Still not quite sure how to use some features. Bug issues need to be fixed and push notifications would be nice, but it's getting there.
It was almost an adventure using this site. Through all the girls I talked with, the hopes, the downs, the rejections, the dates, all the way through to my great wife. It took time and money but eventually worked for me. This service is a perfect place to meet women if you are too shy to speak to them in person, or if you are looking for the amazing experience to date because they are really something else
The positive reviews written on this site is incredibly suspicious. Fake. Immediately after signing up, I'm getting literally hundreds of unbelievable men messaging me, plenty of doctors, engineers, owners of companies, CEOs and other wealthy men and I started to get suspicious. Sent one email reply to a popular member and that was it. One Email. Then I'm locked behind a paywall and not able to read his reply. It is so incredibly expensive. I was about to put my credit card information and I dug deep into this to see all these reviews. So very glad I did! This site needs to be investigated!
Tip for consumers:
Until now my email is going crazy from all these fake men! Please avoid this at all costs!!!
Dear User
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).
If you find such profile please send us link at support@dating.com.
I met one-of-a-kind human beings each on-line and offline and discovered that human beings are solely searching for free things. Or they prefer satisfactory offerings on less costly rates.
I suppose that the dating.com fees re very reasonably-priced and they are no longer charging any more rate to their clients. I am one of their lengthy time period customer and I have made a lot of buddies on the community.
I am jogging a small pop and I choose exclusive dancers for one-of-a-kind parties. So, I asked special participants of the neighborhood to be a phase of my team.
I am very comfortable that dating.com approves me to improve my commercial enterprise as well.
When I joined/paid - thanks to 19.99 dollars which enable me to reply messages, open emails/ pics, etc. it is totally fine to oat for a subscription but for credit it is an abuse. I replied to, quickly took all the 'credits' I purchased.
I did not know that read all email, message, etc have an extra cost 'virtual cost' which is a waste of money, you already charge for a subscription and you are taking extra money to open and get access ro chat, mails, pics, etc. I personally asking for a refund RIF OFF. Shame of daring.com, for profiting of people emotions, I do not like to experience and the fact I need to pay credit every time and not a only a monthly / quarter / year subscription it is horrible!
I want you to refund the money I already paid, I do not want to use this app anymore!
Dear Eileen. I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Also, Hi! The membership fee and purchase of credits are two separate payments on the site. Subscription is access to the services + packages of credit. Using a service takes a certain number of credits. When you run out of credits, the site will ask you to top up your profile to continue. We would need to speak with you to better understand the situation you encountered. Please contact us at support@dating.com so we can help resolve this issue. Thank you.
Good day, I joined this site and to my disappointment it costs a fortune.
I have since sent 4 emails to customer service and have tried to close my profile online 3 times as I no longer want to be part of the many fake profiles sending me emails. I am not getting a SINGLE response back from their customer service and I would like my profile deleted immediately. Can I have confirmation that this has been done.
Tip for consumers:
Think very carefully about joining as there is a monthly fee and then money must be paid to chat to the “so called” people who in my opinion are all not real people.
Hello Tracey.
Our website is not the cheapest, however, you are here for one of the best online products! And you get it. As regards members here you may rest assured. We welcome only real people and if we come across any violation, this member will be deleted most likely.
As far as we can see, your profile has been already deleted by our colleagues. We would be glad to see you here once again.
It's a bloody site that rips you off. Everything you do is charged and this is somewhat unusual and freaks me out. It seems that they read your messages because if you include your contact details in your messages when you chat, the person doesn't see it or view it and then my sister got an email that she cannot exchange contact details in that platform. Meaning they read the message. So they are really gonna push you to use the site on everything until you don't have any pennies left to buy credits and most of the profiles are fake. They are like connected to this site to lure desperate people hoping to find love.
Tip for consumers:
Fraud site
Dear Kingston
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
There are two ways to share phone number or e-mail on our site:
1) If the member has a button Choose Presents on the member's page, you can send a gift and attach contact details in the message that comes along
2) If the member doesn't have the first option you can exchange contact via video chat. Video chat has microphone support. You may also simply show your email and phone number on a piece of paper in front of the camera.
At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).
Email us at support@dating.com. We'd love to explain to you how it works and it is worthy of having.
This site is one of the very few responsible and well run dating sites. The one scammer who contacted me was immediately removed from the site and they take care to prevent objectionable photos and other material that if seen by underage at least graphically is protected.
I ran across this site that my friend was using. It seems pretty cool. Kinda like match but the girls look more attractive and friendly here. I registered and the process was pretty easy to set up my account and start chatting. I will see how it goes for the next 3 months but so far so good. It is cool I can find someone in Europe and not just USA!
You will be received lots of message just when you join in. The person who reply you copy and paste with the same message from the last reply. Every first introduction all sounds very cheesy. I got lots of so called Chinese guys from China, most of them are either business owner or models and they said they are busy but still have time on the dating site in the day.
There is a guy called Mauricio Alessandro from Rome, he's an ODONTOLOGY with PHD, 41 years of age. We have been talking and I asked him to take our chat out of this site and he agreed, to take it to WhatsApp or personal emails. When that time comes it's excuses after excuses, and keep saying be patient, hmm. This guy a pure devil urgent who's out there to destroy and kill women.
So ladies beware of this vulture he says words that any woman would like to hear.
A message to him, in this life there are people you don't mess up with, the universe fights on their behalf without them doing anything. You will die empty and poor inside you, with no one next to you. And remember when that time comes, remember all the women you have messed with..
Hello Alicia.
Perhaps, he is not yet ready to go for the next level of relationship with you? Just give him some time! Please contact our support team, sow e could guide you through the contact exchange process.
One companion of mine recommended dating.com when I was carrying on with very discouraged life. He needed me to join the site with the goal that I may locate some other individual that may assist me with overcoming the downturn.
Along these lines, I joined the site and began carrying on with astounding life. I had an inclination that I began living again and hues returned into my life, when a lot of lovely ladies sent be their companion's solicitation.
Every one of them were exceptionally modest and lovely. They needed to invest their energy with me and I truly feel cheerful in their company.
As soon as you log on to the site you will get a ton of messages immediately Even if your profile is not finished. And once you finish your profile and want to proceed with meeting a woman they all will send you the same message saying no I would rather talk on here for a few weeks to get to know you. I'm not rich nor my poor but I picked two women and talked with them for two weeks just for the hell of it. Never got a date they were very interested they wanted to know everything about you but they would continue to say well I think that's too early to me let's talk on here for a few more weeks. So yes my opinion dating.com is definitely a scam people that you were talking to are paid to keep you online week after week just to make money you will never meet anybody from dating.com.
* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Gary,
Thank you for your feedback.
I am sorry to hear you feel about our website that way.
Do you not admit the possibility that people want to talk to you just because you are there? Getting to know a person who you do not see is quite intriguing, don't you think? We think they deserve a chance just for that. To make you feel secure, we have brought in the policies to preserve you from any inappropriate acts aimed at you.
Some people are still a bit old-fashioned for the relationship and need a bit more time, however, if you have questions about any member, I would be happy to help you - just tell me your ID number and the name of the member.
We do have certain policies regarding personal information exchange but they are flexible and you are more than able to get your contacts to your match. Contact us at support@dating.com so that we could instruct you how.
The site is a scam. Read up on the "Free members" they hire and what they ask them to do. They basically hire people to scam people out of as much money as possible by encouraging constant messaging, e-mails etc. You write "hi" and after a few odd messages receive a strange story about a dream someone had that takes 10 e-mails to send and that you have to open and boom, your credits are gone. Most messages are computer generated (you see them by the little ")" that pops up in weird places) and the nonsensical texts that these bots write. As soon as they see you looking at a message, more immediately pop up. This is a scam with hired people (all being models and all being doctors, ceo's etc) to trick real people looking for love, do not waste your time or money.
Tip for consumers:
Don't use it, the people on it are not real.
Dear Chika
Thank you for your review and your feedback. We are sorry to hear you felt this way.
Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.
You can review it over here: https://www.dating.com/people/#dating-securely
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
We take such matters very seriously and will be looking forward to receiving your response at support@dating.com.
I'm carrying on with an extremely cheerful life as usual and the dating.com has added some more qualities and amusement in my life. Presently, I have somebody sitting tight online for me to get on the web and have a little babble.
We regularly settle on a video decision and see one another. Much obliged dating.com for such an astonishing site.
Tip for consumers:
Good
If I share my non-public lifestyles story of dating.com than I would love to share that I have in no way confronted any problem in the site. It is very affordable and less expensive as evaluate to different courting sites. Plus the consumer will have some extra advantages of being an energetic consumer of dating.com.
I assume that these who are losing their time and sources on different websites must be part of the dating.com and do now not waste their time and sources on different sites.
Last week, I had a date with my female friend who is a exact buddy of mine on dating.com and we are planning to marry every different in the give up of 2020. So, we all stay as soon as that's why do no longer waste it on vain things.
At first, it seems to be a very user-friendly site.
BUT it's a rip-off!
It gives a subscription for a month and you expect you have a package for unlimited access for a month. But nothing like that! Each action (chat, send photos etc) is charged! For example, in 20 credits (USD 19.99), you can write only one e-mail and read one!
Nearly 10 dollars to write an email?! And the same amount to read one? Come on! Who has that kind of money?! Getting to know people takes time and chatting but it's impossible for normal people to do so on this site.
Some "members" seem to be very active and have been there for a long time! They must all be billionaires!
The payment arrangements should have been clearly stated! It's only when you're trying to send a chat that it will tell you that your credit is over and to buy more credits to be able to send or read.
I asked for the cancellation of my membership after 2 days.
Dear Sha
Thank you for your feedback. We are sad to hear about your cancellation request.
We checked and as I see we confirmed the cancellation of membership via email to you.
We can understand sites might be expensive, however, we are a premium dating website without bothering ads, which offers benefits, cheaper credit packages, antiscam protection, and et. C. You can send us an email at: support@dating.com for more information and we are more than happy to assist you and provide detailed explanations, how to use credits efficiently.
I want to say thanks and pay my regards to the admin of dating.com for developing such a useful site for single persons.
You know that there are a lot of scams on both offline and online platforms. But dating.com is one of the legitimate and highly interactive site which is always ready to deliver quality services to its members.
The admin always tries his best to reply all the support tickets on time. I got my reply in half an hour. He is really working hard to give superb services. Hats off to dating.com.
Awful unacceptable service. I have been overcharged more than once by the site. The fraud investigation was initiated by my bank, site did not cooperate to request of investigation, reconciliation of the invoices. They just refused to present the invoices reflecting corresponding purchase of credits. Customer service is never there to respond.
Profiles are fake. Unacceptable
Tip for consumers:
Unacceptable service with false claims regarding clients verification, unreliable customer service, false profiles. Should be sued and investigated.
Hello Anna.
We are so sorry to hear about your experience. We can see there was only 1 successful purchase on your account. Do you have a piece of different information? If you do, please share this information with us, so we could check your payments with Finance Department and help you. We would also appreciate your data regarding fake profiles, as we do not welcome fakes here.
Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.
Dear Joy,
We intend that every member using our services does so having a genuine and sincere interest in finding their match. Also, we fight hard against fake profiles and scammers. Please send us information about members you experienced issues with to support@dating.com. We will be happy to look into it.
Kind regards,
Daria.