• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user kerryh77
Sweden
1 review
0 helpful votes
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May 26th, 2018

I feel so blessed to have met the most beautiful person ever, so genuine and honest and we hit it off straight away. Thank you Dating.com for making this possible... and the craziest thing I was only on for a week too.

Thumbnail of user guyb29
Germany
6 reviews
49 helpful votes
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November 26th, 2019

Very "funny" to receive an automated invitation to chat written in Russian by a so called young woman who is supposed to be from India! As it is also funny to chat with an India woman who completely mistakes about the real time in India, because the hired scammer does the night dirty job from Moscow to manipulate you and steal your dollars! To conclude: if you withdraw the fake very positive reviews written and sent by the Russian mafia employees, this awful site will be classified at the last rank

Thumbnail of user viacheslavf
Viacheslav F. – Dating.com Rep

Dear Customer,

I'm sorry you doubt our members.

You received a lot of chat invitations to expand your communication opportunities and find your match faster. This feature helps members to connect with each other and start a conversation right away. Many members really like it.

Feel free to contact us at support@dating.com and we will address all your concerns.

Kind regards,

Slava

Thumbnail of user rasiks
Nepal
5 reviews
16 helpful votes
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March 21st, 2020

I think those of you who are looking for real dating and adult chatting site should test Dating.com. I am sharing my own experience that this is one of the most legitimate and affordable site that leads all other sites. Other sites are full of ads and pop-up pages that creates so much of disturbance during chatting.
Dating.com has good and user friendly environment. It is not full of ads and it has real and highly educated community. Those people who likes make new friends and girlfriend than they should join this community.

Thumbnail of user tejam2
Slovenia
2 reviews
15 helpful votes
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November 14th, 2021

I have no words to describe what those people (popular members) do to those who pay and hope to find love. They are trained people, who are promising everything so that you fall in love with them and stay on the site spending money. And at the end they have tons of excuses why they can't chat on other social media or anywhere else.
Stay away!

Tip for consumers:
Do not use it!!!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Teja.
Let me please reassure you all the members here are usual members just like you - they've come here to find friendship, flirt, or even love! We also never allow any misusing of our platform, so in case you've encountered any such experience, please do let us know, so we could check.

Thumbnail of user kishankumarr
India
1 review
0 helpful votes
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November 23rd, 2020

I think that those who are talking $#*! on different social media platform do not about the terms and conditions of dating.com. They only charge to ensure perfect security of the profile and that no one share the personal data with others.
I have seen that many of the people are totally non sense and have no idea that what other scam websites are doing with their users

Thumbnail of user db1067
Philippines
1 review
0 helpful votes
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December 26th, 2022

First time I tried using this app. After subscribing, I thought chatting was free. Suddenly asks to buy credits/tokens to have advanced communication. Thats a first for me. The app may be good, but squeezing customers off their wallets is a BIG no for me.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear User. Thank you for your feedback and we are sorry to hear about your disappointment. At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it. Email us at support@dating.com. We'd love to explain to you how it works and it is worthy of having.

Thumbnail of user vanj13
Sweden
1 review
0 helpful votes
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February 20th, 2019

People on Dating.com tend to be more interesting, more entertaining and better to talk to than on most other dating sites I've seen. Plus the personality tests etc are a reason to browse, even if you're not single!

Thumbnail of user mikel606
Canada
1 review
0 helpful votes
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February 24th, 2019

Dating.com is a safe and secure environment that supported me in my search for love. Through Dating.com I was able to meet the most amazing woman. We've been together for over 2 years and have just bought a house together! I'm really grateful to Dating.com for enabling this to come about.

Thumbnail of user osiell
Brazil
2 reviews
0 helpful votes
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March 28th, 2020

The company is really amazing in terms of their services, economical charges and extremely professional staff. I will recommend it to those who are involved in exporting and importing cars to and from America.

Thumbnail of user naderm19
Egypt
1 review
0 helpful votes
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May 28th, 2021

Let me share a truth with you guys that dating.com is one of the best website in the world. I have never seen any online dating site that has real profiles and you can even meet with your girlfriend. Thanks a lot dating.com for all of your love.

Tip for consumers:
i recomend it

Service
Value
Quality
Thumbnail of user mohammeda569
Saudi Arabia
1 review
7 helpful votes
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November 23rd, 2020

I know that some of the people are upset due to the heavy amount being charged by dating.com. It is because of their service charges. The admin is working hard to make the dating.com forum neat and clean from scammer and fake profiles. There were some incident in the past that my girlfriend shared with me.
Since then the security on dating.com is strict and you cannot enter the account if they found that you are using the fake account.

Thumbnail of user jamesa220
New York
2 reviews
1 helpful vote
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March 10th, 2017

A great web! User friendly. Lots of very cool people there. If you have an issue, you write to their helpdesk and they get back to you fast, always nice and eager to help! I can only recommend. Met a few friends there! Thumbs up for this web.

Thumbnail of user michaele231
GB
1 review
0 helpful votes
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April 18th, 2018

No doubt about it. Dating.com is one of the best I have used! From my personal experiences I can tell that it is absolutely worth joining and in my opinion the best site I've used. Don't be fooled by the negative reviews. As usual: Guys with wrong expectations!

Thumbnail of user elisaj45
Minnesota
1 review
2 helpful votes
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July 6th, 2023

I have been on Dating.com, Datemyage and Eurodate, all sister sites. I met a man, spent a lot of time online with him, there were so many red flags, not to mention it is sooooo expensive, even my bank flagged this site, made me call them back, advised me this is most likely a scam. Also, Eurodate requires a Netspend credit card in in order to purchase credits. I did a reverse look up on my guy and he is an actor in Ukraine, or the man on the dating site is using his identity because he told me he has a business and lives in LA,. Found several other member photos on can stock but discovered on Yandex which is a Russian google (make sure you have good antivirus protection. Even had Trace Adkins and Alex Baldwin send me emails? I'm looking at these positive reviews here in disbelief and 99% sure these are fake, written by the employees all to lure people into this love trap. Please don't do it even if it intrigues you...it will leave you broken hearted and broke.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Thumbnail of user abdula212
Bangladesh
1 review
0 helpful votes
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October 6th, 2022

The dating.com is best and highly addicted for online dating. One of the things that really got me interested in this method was how we are seeing so many beautiful women who have to deal with some sort (that I don't think even everyone can handle) of being stuck paying off college loans, leaving behind a loving family and job prospects because of their choices as they grew up! These young people should know what's out there already – or at least try not take those financial decisions until after you've graduated from high school before making them again by taking on credit card debt when it seems impossible… The truth about finance often has us questioning if someone needs help now; these guys need support right awayl

Thumbnail of user yooc
Texas
2 reviews
56 helpful votes
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February 29th, 2016

Just another Sinister branding by Anastasiadate.com. Same par as amolatina.com, asiandate.com, africanbeuties.com, arabiandate.com, triptogether.com. By using this site, you are essentially feeding black money into the third world. Be aware.

Thumbnail of user heatherv400
Rhode Island
1 review
28 helpful votes
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March 10th, 2023

When on this site in Feb I had been talking to Marlon whos pictures are actor/ producer Marcio Rosario Found this out by a reverse image search!The only detective Marlon is,would be through one of Marcios shows! Some things just didn't add up! I want my $ $630 back from February! Also its ridiculously expensive! Not happy at all!

Tip for consumers:
Do a reverse image search on everyone! Beware of guys trying to get you off site real quick Tnst usually a scammer! Match & EHarmony better sites!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Heather

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such things seriously and looking forward to your email at support@dating.com, and we will make sure to review your issue with high priority!

Thumbnail of user loreo
Ecuador
1 review
13 helpful votes
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May 23rd, 2018

For me this is a well done operation, with profiles of handsome men, who manipulate the chats or emails so that you keep writing and obviously so that you continue spending your money (8 dollars for reading an email is ridiculous!) They take advantage of the loneliness and the lack of love of lonely people. I personally loved a man from dating.com but the moment I send my information to write to my personal email he told me a huge lie justifying the fact of not writing to my personal email or my cell phone. Another man told me that the website blocked the messages with personal information and another thanked me for the cell phone number but he never wrote to me, I think that this is a cheating business so that lonely people like me spend their money.

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Lore,
Thank you for your review. The goal of our site is to provide service for successful communication, many people just like it here. We are sure that very soon you will find the right one who will be glad to move further.

Thumbnail of user fernandag28
Mexico
1 review
3 helpful votes
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April 15th, 2022

Ive been trying to cancel my membership! Contact customer service by mail, phone, whatsapp, Facebook messenger and still no answer! I was not happy with the app so I want the suscription cancelled right away!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Fernanda.
Could you please tell us why did you decide to do so? Did something happen? As far as I can see, your monthly membership has been already canceled as you have requested.

Thumbnail of user annap1101
Sri Lanka
2 reviews
0 helpful votes
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March 13th, 2022

Last month, I joined dating.com and instantly started chatting with a very beautiful girl. She immediately put me on her app when she found me—I'll admit it! And to add insult…she said that this guy is really nice too! Well, as you can imagine there was some drama going down because everyone knew who the hell he actually WAS from all over the place (we're using "the internet" here). But things turned out alright after about 6 months of trying for dates again and again until we met up right at our first night in bed.
So yeah, before sharing my story if any girls have told their friends they think Jason Blahblah will never find someone his own size or just plain doesn'

Service
Value
Quality
Thumbnail of user natg19
Netherlands
1 review
25 helpful votes
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June 6th, 2019

They are still charging money from my card for auto subscription.
I cannot cancel it...

HELP
Fake profiles. Once you step in handsome men are writing you random canned questions and fail to maintain an actual human dialogue. To read messages, you must pay. Charges are arranged so that it is easy to lose 100 usd at once which I actually did last night. And guess what? This amount was not enough to continue communication.
Support is silent. Russian names with US phone number.
That's a pure cybercrime and will be reported to Europol and all other entities.

Thumbnail of user darias16
Daria S. – Dating.com Rep

Dear Nat,
We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles for you. You can also call at +1889809770, we are available 24/7. We will be happy to address your concerns regarding our site's prices and policies.

Thumbnail of user tracyp467
Viet Nam
1 review
8 helpful votes
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September 10th, 2021

I would like to cancel my membership on dating.com. I don't agree with a payment terms and conditions, nor i'm satisfied with the service offered by the application. Please tell me what the process would be for a refund of my membership. I think this is a scam app and i ask for my payments back.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Tracy.
We are so sorry to hear that. Could you please tell us more about why do you believe so? Your experience is our top priority.

Thumbnail of user adiliam
Kazakhstan
1 review
15 helpful votes
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March 10th, 2018

I was going to buy discounted credits but had to pay a full price. First a Customer Service lady assured me that the refund would be credited back but it's been an hour and they blocked me from messaging both on watsapp, facebook, and the live chat does not accept messages anymore. They just disappeared with my money. Please don't trust these cheaters!

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Adilia!
We have just reviewed our records and would like to inform you that the refund for your PayPal transaction was successfully issued. Thank you for using our service and please accept our apologies for any inconvenience caused.

Thumbnail of user bartols2
Sweden
1 review
0 helpful votes
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July 21st, 2018

Amazing site, nothing but positive things to say regarding all aspects and features. So much better than other site. No comparison whatsoever. Been happily in a relationship for over four months now. Would NEVER have met if it weren't for Dating.com!

Thumbnail of user blissj2
Cameroon
1 review
11 helpful votes
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August 28th, 2018

Very first day on website for requested to buy 20 credits worth $15.99 for 2.05 chats and was debited 6 times I lost $145 within 2mins. I definitely will be make sure your site is exposed for the scammers you are

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Bliss,
Thank you for the review. Have you contacted our support team requesting the breakdown of your account activities? Our managers will be happy to provide you with this information and additional explanation.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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