• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user kaylam145
Malaysia
1 review
21 helpful votes
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January 12th, 2020

Best website for your fantasies and to drain your money. None of the members willing to step out in real world. Been observing These members for quite sometime. They stay online for hours must be hunting for a next prey.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Kayla,

Thank you for the review!
Maybe you haven't communicated with those members long enough? I'm sure if you communicate with a person for some time, they will be more than willing to continue your communication of the site. Also, it isn't really strange for members to be online for a long time, a lot of members are using our site from their phones. So even if they aren't near their computers, they will still appear as "Online".
If you experienced any particular issues, please get in touch with our customer success team and we will do our best to help: support@dating.com

Thumbnail of user medm6
Morocco
1 review
1 helpful vote
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January 10th, 2020

I might want to enthusiastically prescribe this site for the individuals who were scanning for their genuine affection! There are many intriguing and drawing in clients on this site. The administration gave by this site is attracting and moderate! Try not to be waver to give it a shot!

Thumbnail of user iyada12
Algeria
1 review
0 helpful votes
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August 1st, 2021

I was very upset due to number of reasons and no one was there to help me, even my girlfriend left me alone. After some days, i made an account on dating.com and started dating online to a gorgeous girl who loved me so much and supported me a lot.
Thanks to her, I am able to recover from my issues and now i am perfectly fine

Thumbnail of user anatoliam1
California
1 review
41 helpful votes
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March 16th, 2022

I signed up for this site- Stupid me! Is draining your money - pay for chats, emails and all the profiles are fakes. Since the members are 24/7 active/online I believe they are just customer service of the dating.com sending messages. I received the same email from two different members. Do not open their emails, will charge you 10 credits for a scripted email. Everything is a fake I want my refund and I will report to BBB. Big scam!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Anatolia.
Yes, the website is not free as all the products are. Why would you think so about the members? Some of them can dedicate more time to being online. Can they be blamed for that? However, the same emails - this doesn't sound good. Please do let us know about these members, so we could start checking all the necessary procedures as we never welcome fakes here. If these members are fake, they will be deleted and the credits spent - reimbursed.

Thumbnail of user robinc224
Sweden
1 review
0 helpful votes
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February 12th, 2019

I liked the freedom this platform offers for people to communicate. All my conversations were respectful and with my hand on my heart I wish all those women meet someone special. I am dating a lovely woman now so it is goodbye to this smart platform.

Thumbnail of user timmyw9
Singapore
1 review
0 helpful votes
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June 22nd, 2018

Have been using it almost since foundation and I see it has improved greatly! Lots of interesting services that help to find matches indeed! Love it so much, I don't have to shoot in the air, I just hit the aim right away.

Thumbnail of user hectorr75
Colombia
1 review
0 helpful votes
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August 29th, 2019

I have used other similar sites, but this one has some features that I like, and my experience by now is satisfactory. You can enjoy a good time on this site. I recommend it if you want to have a dating site with nice features. Greetings.

Thumbnail of user damonb31
Germany
1 review
0 helpful votes
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May 31st, 2018

Amazing website if you are looking to settle down or dating... I found my soulmate! I met the love of my life 3 day after signing up, she messaged me and we starting dating right away. She completes me and thank you Dating.com for the help!

Thumbnail of user jeany22
Sweden
1 review
0 helpful votes
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August 3rd, 2018

I was ready to give up then the unexpected happened, Brandy came alone and it was love at first sight. The chemistry between us is something very special, I've never felt before. Never give up, someone is out there for all of us.

Thumbnail of user amirak9
GB
1 review
15 helpful votes
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April 7th, 2020

I joined under the premises I pay half price for one month via Google pay... Next thing the app starts saying I need to credits to even speak to someone! And they are not cheap! Totally unclear what you get for your money.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Amira,

Thank you for the review.
Let me kindly inform you, that all the information about the subscription is written on the Terms and Conditions page.
The monthly subscription provides you with 10 free Online Chats for 3 minutes each, introduction messages, 10 fee Emails per month, 1 Free Let's Mingle per day and an ability to purchase credits. If you wish to have longer chats or use other services, then some additional credits need to be purchased. You can read more about the subscription here: https://www.arabiandate.com/people/#terms please refer to paragraph 14.
Have you considered using those benefits? I'm sure you will be able to have a lot of fun if you try.

Thumbnail of user ruchudap
Thailand
1 review
15 helpful votes
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September 5th, 2018

I have joined to this website and found many fake members and they are scammers. I did prove myself by chatting with few people and realized from their answers they're fake, not real! Even I proposed to exchange the contact in order to have VDO call to verify, they all refused to give and asked me to chat via this site. Because they make money from the credits and wanted everyone to continue chatting and buy more and more credits. Very bad business, this site takes advantage from the good members/people to apply for since friendship. If you do business but no moral, you will never grow!

Thumbnail of user annag573
Poland
1 review
0 helpful votes
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December 15th, 2020

I used in conformity with bear special debts about countless relationship platforms then I found that almost regarding them are the use of the talk bots then I chronic in accordance with reach comparable replies beyond them.
I idea so much I was once wasting my age due to the fact every of them hold comparable content. So I uplifted of dating.com and I committed my account. I commenced checking out to them and I determined so much those are no longer chronic somebody program to reply messages.
All over the profiles within dating.com is real and humans. Personally, I bear met certain of them whichever is dwelling into a metropolis so much is ten miles away.

Thumbnail of user lushia
Sri Lanka
1 review
0 helpful votes
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December 25th, 2022

I've been on a dating app for a few weeks now, and I gotta say it's been a little rough. I've been really busy with school, work, and other stuff, so I'm not sure if I'm being too picky or if I'm just not that into it. I guess I'll have to try to find out.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! We are happy to hear that you enjoyed our app, if you have anything else to add about your experience, please get in touch via support@dating.com.

Thumbnail of user annau13
Sweden
1 review
0 helpful votes
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April 9th, 2019

After being a widow I didn't think I would find love again at 47! I started talking to Tom and we have been dating every since and are making plans for the future. I would recommend Dating.com to all my single friends! Great place to meet your next love and a great group of new friends!

Thumbnail of user winstonc033
Ghana
1 review
0 helpful votes
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October 7th, 2023

I'm a single mom and I needed to find a way to meet men. I had heard about online dating, but I wasn't sure it would work for me. I was wrong! The best thing about dating.com is that it's very user-friendly. It's free to sign up, and you can start meeting men or women in your area. I've been on the site for about a month now, and I've already met a man. I really like him,

Thumbnail of user carmenw177
North Dakota
1 review
2 helpful votes
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September 7th, 2022

If you are interested in being bombarded with people that are breathing (so qualify as verified) but no interest in dating, Dating.com is for you. Expect non-stop chat request and video request from people who live no where near you and have no interest in actually meeting you.

Tip for consumers:
Buyer beware, a 'verified' account is anyone that texts them a picture. No refund and constant stream of individuals trying to get you to chat or live video with them. Individuals that live no where near you and have obvious scripted introductions. Some go so far as to spend the money to send you an email, only to request you reach out to them in a different platform or by a supplied cell phone number.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Carmen! Thank you for your valuable feedback! We're happy to see that you received a lot of attention from the members of the platform! As an international dating website, we do indeed have many members on the platform from all over the world. We sincerely apologize if you were unable to locate members from your area. Kindly note, that you are able to look for potential matches under "Search" within your profile, where you can set your criteria for a certain location, availability for video chat, the preferred age or even for common interests! Members may at any point choose to exchange their personal contact details with a match through our dedicated services! Please email us anytime at support@dating.com and we'd be happy to guide you through it!

Thumbnail of user evansong
Kenya
2 reviews
1 helpful vote
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February 26th, 2023

I love dating.com! I tried a few different dating sites before signing up with dating.com. I'm a single mom and wanted a site where I could easily find a great guy. dating.com was so easy to use! I can browse by gender, age, location, type of person, etc. I can also search by certain interests, physical features and personality. I have tried a few other dating sites but none compare to dating.com.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! Thank you for a 5-star rating. You made our day.

Thumbnail of user nazeemas
India
4 reviews
3 helpful votes
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December 11th, 2021

I would like to highly recommend this site for those who were searching for their true love! They provide such a fantastic. They done a fantastic job, i really appreciate you, keep it up, great service.

Thumbnail of user samuelj187
Nigeria
1 review
0 helpful votes
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September 24th, 2021

I am using consistently using dating.com after my last break up. I was very upset because i loved my ex-girlfriend so much but she left me because according to her I am a poor person and I have no taste of fashion. After her, I made an account on dating.com and started dating online. I like online dating because it is very economical and all the girls are very good and humble. Furthermore, I have not seen any greed nature in them.

Service
Thumbnail of user tnm2
Viet Nam
1 review
0 helpful votes
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June 20th, 2021

I realize that a many individuals are baffled due to the COVID-19, expansion, joblessness, counterfeit connections or might be because of lockdown. Dating.com is the solitary site that is offering the ideal answer for the individuals who need to have an adjustment of their life. The website has a web based dating stage at a sensible cost. I have been told by my companions that every one of the profiles are genuine. Gracious coincidentally, I am another part yet my companions are old individuals and they are content with the administrations of dating.com.

Tip for consumers:
hữu ích

Service
Value
Quality
Thumbnail of user rushaniruu
Sri Lanka
1 review
0 helpful votes
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December 21st, 2022

I joined dating.com for a month just to see what it's like. I'm not a huge fan of online dating, but it's hard for me to find a good person in my age group. After signing up, I started using the platform and got hooked immediately. I was able to find a date within a day and a half. At first, I was a little skeptical about the site because I thought it was a scam, but after I actually met my date, it is 100% legit website.

Service
Value
Quality
Thumbnail of user kimberlyj93
Texas
1 review
14 helpful votes
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January 6th, 2019

This site doesn't allow you to delete your personal information, along with not even being able to delete the entire account itself. What if we found someone and no longer wanted to use this site?! This is a horrible way going about this app, makes you feel unsafe and like you cannot trust this site AT ALL with your info!

Thumbnail of user mariam247
Maria M. – Dating.com Rep

Hello Kimberly!
To delete your account please contact our support team via email (support@dating.com) or via messengers (Facebook, WhatsApp).

Thumbnail of user nfs2
Pakistan
1 review
1 helpful vote
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August 11th, 2021

I'm amazingly content with the administrations of dating.com. The site has genuine profiles and because of the site, I have made an affection for my life. Her name is Ria and she is a lovely woman. We talk with one another practically entire day and on ends of the week, we appreciate video calls. I believe that she is infatuated with me and I am intending to ask her for a supper.

Service
Thumbnail of user unknownu89
Minnesota
1 review
9 helpful votes
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January 3rd, 2023

This is a rip-off, don't make the same mistake I did. You have to pay a $30 monthly membership and then extra money per message you send or read!
The app is full of fake members labeled as popular members, and many scammers! This is the worst dating app I have ever seen in my life! Don't waste your money, and time.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear User, Thank you for your feedback and I am sorry to hear about your disappointment. At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com.

Thumbnail of user luciam86
Czechia
1 review
0 helpful votes
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December 24th, 2020

After you purchase the app so you can start using it, the plenty of irrelevant messages start bombarding your inbox, which you can't even open or react to unless you pay more, and more and more for credits. Those credits run out very quickly. Now, I unsubscribed from their emails, but the emails are still coming, I wanted to delete personal data, there isn't such a choice. I emailed their support, nobody replies. The point here is you will get bombarded with unreal profile of men that looks like models writing you such messages that prompt you to react and if you want to react you must purchase more credit. Intelligent person very soon recognizes these messages are automated messages. I'm awaiting the reply from support team about money refund and the erasing of the personal data, which hasn't happened yet and I'm aware of the fact that if it's all fraud, they won't refund money.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Lucia,

Thank you for your feedback.

Everyone comes here to have the communication as you did - that's what you receive once entered the app!

I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap.

On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please report it and it will be checked.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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