• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 682nd among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user nitins62
India
1 review
1 helpful vote
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June 16th, 2021

Actually, in that place are plenty over reasons behind the truth so I am the use of dating.com because of my on-line courting desire. It is due to the fact of its affordability, usability, actual people behind each and every plan and I hold met twain concerning them who associate to my city, ultimately the admin guide is idea blowing. I bear under no circumstances viewed anybody admin like him of my entire life

Thumbnail of user trabajosj
Argentina
1 review
0 helpful votes
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June 27th, 2021

I have never discovered any site so much dependent and faithful with its individuals than dating.com. The administrator is exceptionally pleasant individual and he generally answer to the help tickets.

Love you dating.com

Service
Value
Quality
Thumbnail of user lukes115
1 review
0 helpful votes
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April 3rd, 2019

There are some really lovely girls on this site. I fell crazily in love with pretty and well-educated girl. I didn't think I could have so much in common with one girl. I visited her twice already, and am now planning to invite her to come and live with me. Dating.com was of great help, but it is now time we start managing things for ourselves.

Thumbnail of user wayneb218
Sweden
1 review
0 helpful votes
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March 27th, 2019

Dating.com gave me the chance to adventure out and meet people that I may have never had a chance to know. Exchanging messages first and getting a chance to know someone before meeting them was very nice to me. Believe it or not, you can really get to know someone pretty intimately by doing this. I made some great friends and then eventually, I met my soul mate here when I had honestly given up on the idea of true love!

Thumbnail of user zeevang
Nepal
2 reviews
0 helpful votes
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May 21st, 2020

There are number of dating sites but not a single site can replace the dating.com. It contains all those features that a dating site should have. It allows the people to exchange personal details. I have met number of peoples outside of dating.com. They are extremely funny and caring. I am having to be part of this community.
The admin support is mind blowing. He always make sure that the users always enjoy talking each other's. I think life without dating.com would be worse. I think everyone should be part of this community otherwise he should stay not call himself a man.

Thumbnail of user johnp3941
India
1 review
0 helpful votes
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May 11th, 2021

There is no other on-line courting website online perform compete including Dating.com. It is because of a range of reasons as Real Profiles and condition you are lucky enough than thou be able meet you accomplice namely well, Cheap and low-cost rates, 24/7 Admin guide and website is altogether easy in accordance with use.

Thumbnail of user ashims
Nepal
2 reviews
38 helpful votes
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June 15th, 2020

Around five years back, I enlisted myself to a dating site other than dating.com. That site was so exhausting, awful designs, matured young ladies who don't have the foggiest idea how to visit. I burned through a great deal of my time on that site.
Be that as it may, after some time I arrived on dating.com and discovered such an intelligent UI and easy to use site. I reached the administrator to get some information about limits, promotions and network.
He offered a sensible response and completely fulfill the entirety of my inquiries. From that point onward, I joined the network and understood that there is certainly not a solitary dating site than can contend dating.com.

Thumbnail of user dja115
Bulgaria
1 review
14 helpful votes
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October 13th, 2017

Wow, that was an experience... You know when you have joined a few dating sites and it takes weeks to get anyone to even look at you? Not here, within 3 minutes you will receive a message from some 'horny' girl, every 3 minutes or less another girl will message you, each one has picture perfect profiles. Then the emails start to arrive, same story, some distant pretty girl with perfect pictures has taken the time to write to you (at apparently cost to her), but you guessed it, if you want to answer the 'bot' it will cost you. Within 1 hour I had over 40 messages, they were all auto generated by their 'bot', there is no opt out, no delete my profile, the only escape is to report spam and hope google sort it for you.

Tip for consumers:
Don't use it

Quality
Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello! The main aim of Dating.com is to create a real active community where every member will be able to find a person to talk to. This makes us different from other platforms.

Thumbnail of user frankiem26
California
1 review
1 helpful vote
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January 8th, 2018

I am happy that the customer-service staff of Dating.com is always understanding and willing to help. They really did a good job. I had a problem with two ladies on the site a week ago. They helped me a lot to make all the things clear and I forgave the ladies totally. We are all human and it seems very touchy in matters of the heart. I feel badly for having caused some hurt to the ladies by improper words and action. I do not want to hurt anyone, not my nature. Fortunately, the site helped us start trusting again.

Thumbnail of user sheldonb21
Sweden
1 review
0 helpful votes
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December 16th, 2018

At first, the UI is really good and simple and it has features which can directly let you chat with users like chat now. Second is you will find matches from all cities. Thirdly all profiles are screened so I did not find any untoward incident of seeing female profiles!

Thumbnail of user alisonh143
GB
1 review
17 helpful votes
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September 4th, 2020

I only came back on to do a search to see if my ex was on hear, and I found him, and I had to have closure to what he put me through last year, I'm very surprised that they allowed such a person who lies, and destroys a person's life to be able to carry on as though nothing has happened, customer service has taken 3 days to get back to me.
I've asked for my money back and they are refusing to, they dont care a damn
So ladies be careful on this site who you speak to

Thumbnail of user vivekr19
India
2 reviews
0 helpful votes
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May 12th, 2021

Well, it's a fact that we all need someone in our lives who loves us back. I had a girlfriend but unfortunately she left me because of some odd priorities and honestly speaking. I am happy that she left me. After her due to Corona Virus, I was unable to make friends so I decided to create an account on dating.com. I heard that there are some beautiful girls on the sites who really loves to talk with men.
So, I created account and chatted with a lot of women. I am enjoying my time on the forum and would love to recommend you guys as well.

Tip for consumers:
it was a great journey with them.

Service
Value
Quality
Thumbnail of user innocentc2
Nigeria
1 review
16 helpful votes
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May 21st, 2020

Oh My God, I cannot tell you how much amazing dating.com. I thought it was full of ads and flooded with pop-ups but when I signed up I was surprised. This is one of the most user friendly site, I have ever used. The admin support is amazing and mind blowing. It has good attractive and economical packages that are affordable for everyone. Its online community is full of funny and crazy people and we all laugh with each other. I know, laughing is the best therapy. Moreover, I got the opportunity to make a girlfriend as well. I think one should be a part of this community and have fun.

Thumbnail of user ronp168
China
1 review
1 helpful vote
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November 24th, 2018

You get beautiful girls and clean service, these 2 are the most important points for me. From how I see it this site is better than most of the dating sites these days. There is so much scam out there and you never know who to trust with your money so I was glad to deal with a worldwide known company with an established reputation.

Thumbnail of user horaced7
Sweden
1 review
0 helpful votes
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May 23rd, 2018

I have met someone, that wow I didn't think was possible, someone who is a great thinker and an amazing soul, I was unsure it Dating.com would work me, but whatever happens, its been a massive benefit to hopefully finding the one

Thumbnail of user adams456
Sweden
1 review
1 helpful vote
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September 14th, 2018

It's been quite an adventure definitely have to try the app you might find love with just a click. I found an amazing gal, sweet, full of amazing surprises, interesting, beautiful, and caring. What else can a boy ask for she is just perfect and amazing.

Thumbnail of user theojamesw
Seychelles
1 review
2 helpful votes
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January 3rd, 2023

Right from the start you can see fake members posted; ones who are totally over the top & who never respond. It's an organisation in my view who net people in, in order to empty their pockets!
Do not touch unless you have really deep pockets & more money that common sense.
James

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles again for you.

Thumbnail of user orlandot16
Sweden
1 review
0 helpful votes
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July 26th, 2018

There are many online dating services providers. Some sites are free and some are for low price but the quality of girls is sometimes really bad. On Dating.com I see beautiful girls and fair service. Ive never faced with scam. I must say that I have almost a year experience on this site.

Thumbnail of user sibonginkosis
Zimbabwe
1 review
0 helpful votes
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May 7th, 2021

Actually, there are plenty of reasons behind the fact that I am using dating.com for my online dating desire. It is because of its affordability, usability, real people behind every profile and I have met two of them who belong to my city, lastly the admin support is mind blowing. I have never seen any admin like him in my entire life.

Service
Value
Quality
Thumbnail of user erib1
Argentina
2 reviews
0 helpful votes
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July 11th, 2021

There are number of online dating platform but none of them offers that much features like the dating.com is offering. The site has got amazing user interface and one can also have video call with his girlfriend without having any ads or pop-ups. I think that one should be a part of dating.com community and have fun with his girlfriend as well.

Service
Value
Quality
Thumbnail of user sheilaw412
Georgia
1 review
22 helpful votes
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October 30th, 2021

I spent less than 2 hours. On the site before I deleted it. No flat fees. You have to keep paying in order to chat. It is easy spend over $200.00 in a few hours. Their are scammers to keep you online to spend more money.
The site is very busy so it's hard to stay focus because of all the profiles that pop up. Most sites try to make up for your problems not this one.

Tip for consumers:
Be careful of the scammers. They will try to keep you talking or try to make you spend more money. It will never be quick conversation. It will get expensive

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Sheila.
Yes, the website is not the cheapest, however, you receive a whole multitude of premium services. You are investing in your successful relationship and happy life! Let me please reassure you we fight hard scammers every day, so in case you've encountered any such experience, please let us know, we would be able to help.

Thumbnail of user venusn6
Cambodia
1 review
7 helpful votes
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September 24th, 2021

I paid more 100$ for this app for only 1 hour since they confirmed subscription. They lock my mess and always let me buy credits. I dont know what happened with my account. By the way I had lost my temper because of this. And I cancelled subscription after 2 hours using! Poor app

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Venus.
Apparently, the credits have been successfully spent on our services. To continue we kindly advise purchasing regular credit packages.

Thumbnail of user hamiduli
Bangladesh
1 review
0 helpful votes
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May 9th, 2020

There is no other sites better than dating.com. I mean not a single website can compete against it. I has got a bunch of cool stuff that keep its community engaged. A few months ago, when I was broke, I joined the community with the hope that they will give a healthy environment to grow. Today, I think that it was my one of the best decision. Now, I have number of friends who are exceptional in their field of life. One of my friend in a medical specialist, who share different stuff related to the human body. Those persons who are fed up in their lives should join the community and have fun with new friends.

Thumbnail of user xavierr31
VE
1 review
0 helpful votes
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November 10th, 2020

The dating.com is one of the largest and highly growing website in the entire dating category. It contains all those features that a person need to start dating with an ideal girl.
Furthermore, the website also offer its users to meet each other in the world. I used to meet my girlfriend on weekend because she is a working women and has almost no time to meet on daily basis.
As far the payments are concerned, then dating.com is really an affordable website and it do not has any hidden charges as most of the other websites have.

Thumbnail of user antoniar57
Philippines
1 review
69 helpful votes
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January 1st, 2021

100% Fake profiles and difficult to stop the automatic payment process. I'm sending 3 messages to the man I like and you pay $20 charged Omg! I got 2 times paying another fee $15 and 1 message you sent and I tell myself this is not true it's fake person you talking. Don't start... it's waste of time and money... not real! Fake, fake fake!

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Antonia,

Thank you for your feedback.

We check all members that register with us to make sure that no one misuses our platform. All our members are protected by the anti-scam policy, so if something happened please tell us.

The auto-purchase option can be always disabled - just untick the box on the purchasing form while making the next purchase.

Actually, the auto-purchasing option triggers only that moment when you have no credits you still have a need in services - so it gives you the possibility to get what you want and not be cut off from your favorite friends and wonderful experience.

Please contact us at support@dating.com, so we could give you more guidance if you have any other questions or requests.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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