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Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
View ratings trends
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

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Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

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Reviews (1,188)

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customer service (59)
Thumbnail of user mathym
GB
1 review
29 helpful votes
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March 14th, 2017

I cant believe people really falls for this, while there are free dating site, this one is designed with interest to suck all the money out of you, shame... DO NOT SIGN UP FOR THIS CHINESE playing games

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kevinw183
Czechia
1 review
1 helpful vote
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April 30th, 2017

I found a very beautiful, hot, smart, person on this site. We got to know each other on line and over the phone and things have been going great so far.

Thumbnail of user alank58
India
1 review
0 helpful votes
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October 16th, 2017

This service is the best. Thanks to their perfect work, I could overcome all my fears with meeting new gorgeous women, flirt with them and make serious relations. Thanks a lot!

Thumbnail of user blakep24
Sweden
1 review
0 helpful votes
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May 26th, 2018

What I really like about Dating.com is the smart recommendations they give me for women I should contact. A lot of them seem to be real gems. Diamonds in the rough!

Thumbnail of user arzuh
Azerbaijan
2 reviews
0 helpful votes
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August 9th, 2019

I was a little drawn back by the bad comments, but this site proved them wrong! I love this place and it is an awesome platform to find your loved one.

Thumbnail of user lesliem302
Ecuador
1 review
20 helpful votes
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March 30th, 2020

This web page is a total scam, they forced you to purchase credits so you can send messages to people who in my opnion are total fake or at least they get paid to keep people active in this page. I was charged more than $30 for the service that I literally used one day, I attached a screenshot for this. Besides, if you want to check your purchases you need to ask for it to customer service which seems dodgy. I don't normally write reviews but I took the time to write this one because I'm very upset with the service of dating.com and I want to prevent others from using it. DON'T WASTE YOUR TIME, DATING.COM IS A SCAM. I keep updating to let you know if I have received a refund.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Leslie,

Thank you for the review.
Let me kindly assure you that we don't force anyone to purchase credits, it is completely up to you to decide if you wish to do that. Could you please clarify what makes you think that the profile on the site are fake? We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles for you. Thank you for your comment about checking purchases, we will consider adding a feature that will allow you to check them yourself in the future.
I hope I was able to clarify this matter for you.

Thumbnail of user lonb17
RU
5 reviews
21 helpful votes
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February 19th, 2021

Date.com shares fake accounts with 80% corrupt asiandate. I was burned by two girls on asiandate, the bottom rated asian site. I paid for $100 gift and card to send my uncensored contact information. After the girls talked me into spending for contact, they flaked and relationships stopped. They are still on asiandate site but would never give me their information. Then, surprise! They both end up on Dating.com with nearly same profiles and same names. They are proven fake. I quit them and went to shabby, non-slick site called trulyasian because they don't censor and personal information is freely exchanged. Beware of all dating sites that don't elucidate exact policy about connecting in real world. Beware of the ones that charge expensively, because it is indication that they are milking your presence by making success impossible. Take care to notice when some women are great chatters, but sometimes they are not lucid and don't answer specific questions. This means the shift has changed and the new replacement (male of female) has no memory of past words. Sentiments make easy disguise and so does cheap sex talk. Beware especially of all who claim wealth. Dating.com is no exception; if you read their disclaimer they tell you that "validated" girls come packaged by other local companies. They all take a cut and like all businesses care only about maximizing profits, no loyalty for customers, male of female.

Tip for consumers:
Avoid them and help join class action lawsuits against the network of international scamming dating sites that share profiles and cutomer information.

Products used:
Dating app with chats, letters

Value
Thumbnail of user stevet170
Virginia
1 review
15 helpful votes
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March 21st, 2018

My profile has been up for quite a while despite email and phone requests to remove it. I blanked my entire profile and still received letters and messages. I suspect that the letters and messages may already exist as phrases in a computer, and when a new one is needed someone simply pushes a button. I went through several weeks when every communication said that the lady was coming to the US "next month" and want to make plans reservations right away. Others are more than merely suggestive, promising wild sex with the lady and one or more of her friends and/or family members. In every case they say they've fallen in love with me through my profile and only want to give me a happy life and lots of children. I began to use it as a source of amusement. The cost of communication is actually rather high when you do the arithmetic.

I've received quite a lot of communications from stunning ladies with absolutely incredible figures and long black hair, but there are so many similarities between them that they could all be the same woman or a generated composite. Recently I've begun to received mail from other sites that are identical to dating.com, and when I read the contact information I discover that they all share a single location on Malta.

Save your money. There are better dating sites.

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Steve! I'm sure that when you are talking about getting messages with a blank profile you are meaning our Let's Minge service. We have a feature on our site that allows you to message a bunch of people at the same time based on their age, interests and so on. Even if you don't have photos or any information you still can match with someone's request for Let's Mingle. Dating.com is an international platform where many people are looking for a friend, love and affection. Yes, our users are active, this is what makes our site special.

Thumbnail of user vicentew4
Sweden
1 review
1 helpful vote
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April 10th, 2018

Although you have to be careful with who you meet online, on my case I was very fortunate to have met someone a like me and we are 1 year in the making, all working fine!

Thumbnail of user stara11
Philippines
1 review
69 helpful votes
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July 20th, 2020

I think they don't really make the member meet. They just juice up money from everyone coz even the older guys are fake. They are sending auto reply emails so if u read they'll charge u more. All replies are most of the time not even related to what I asked. They send many emails to charge u more. Bad people made this site. Their payment system even does not confirm right away that they deducted and u purchased already, it will display error so u will repeat paying thats why i have receipts with 1 min interval. Totally a big scam! Even others have photos at the same bar and doing the same stuff. They sent me over a hundred mails in 2 days so I spent money just opening mails. That Dimitry A is one of the guys emailing people. One of them even replied not my account name but used my email add. Obviously they hack my email. I cannot trust anyone. Nothing is real all have auto reply. I tried befriending diff people hoping someone is real. Nobody. I had paid 16 x $15.99. I want a 100% refund.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Star,

Thank you for the review.
I'm sorry to hear that you exp4eriended some issues on our site. I have checked your payments and I can see that all of them were made manually by you. After you make a payment, you can always check your credit balance on your profile page. As far as I can see, you are making payments with PayPal, so PayPal should send you a confirmation email about every payment you make. We protect our customers from fake profiles and messages, you have mentioned that different members have the same photos, if that happened please send those profiles to our customer success team and we will look into this matter for you: support@dating.com
As far as I can see, you have purchased credits several times on our site and then spent them on our services. We would be happy to issue a refund, but as services have already been provided it won't be possible to do that. Just in case I will send you an email with your credit history, please check it and if you have any further questions simply reply to my email.
I hope this helps.

Thumbnail of user zeldag11
South Africa
1 review
5 helpful votes
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February 20th, 2021

One of the worst dating websites ever! They keep on asking for money or you can go nowhere... i spent money on meeting people... not even to know them!

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user fredtrade1994
Bangladesh
1 review
0 helpful votes
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October 7th, 2023

Looking for love in all the wrong places? Look no further than Dating.com. Designed with a knowledgeable audience in mind, their platform provides a neutral tone that caters to a general domain.As an informative tool, Dating.com has everything one need to make informed decisions about your love life. With a vast array of features and filters, they help to connect with like-minded individuals who share your interests.Their platform offers a personalized experience that caters to your needs. Their advanced search algorithm allows user to narrow down their options based on criteria that matter to you most, including education level, profession, and hobbies.Whether you're looking for a long-term relationship or a casual fling, Dating.com has something for everyone. Their platform provides a safe and secure environment for individuals to connect with others without fear of judgment or prejudice.So, if you're ready to take the next step in your love life, sign up for Dating.com today. Their knowledgeable audience is waiting for you.

Service
Value
Quality
Thumbnail of user tobya11
Poland
1 review
0 helpful votes
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November 23rd, 2017

Guys are ever complaining they are not great at online dating and expect to get laid after one, two lines.Dating.com is solid dating site, probably the best out there.

Thumbnail of user lukeh100
Canada
1 review
0 helpful votes
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October 31st, 2018

Layout of Dating.com site is very easy to navigate. I like the ease of Dating.com dating experience Met someone in few days. It work well for me. Thank you

Thumbnail of user chimaxdan
Nigeria
1 review
0 helpful votes
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October 7th, 2023

My partner on dating.com is a nice and stunning woman. She adores me a lot, and I love her just as much in return. Yes, I have to spend a lot to use the site, but it has amazing benefits overall.

Tip for consumers:
It pays to be the best

Thumbnail of user cadbyp
RU
1 review
0 helpful votes
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June 8th, 2018

I was able to quickly look through the candidates and make a decision, yes or no. The search results were very accurate. I ultimately found my perfect match and am so grateful for this service.

Thumbnail of user robertb1153
Sweden
1 review
0 helpful votes
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July 14th, 2018

Absolutely the best site for dating! If you have a problem with a scammer these folks take it seriously. The profile pictures are much larger than on other sites. Easy to block profiles if necessary.

Thumbnail of user rexh49
Sweden
1 review
0 helpful votes
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May 23rd, 2018

Would recommend, I'm normally skeptical about dating sites but this was comfortable, good fun and have finally met my match. I'm happy I gave this site a chance.

Thumbnail of user calebm43
California
1 review
0 helpful votes
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March 17th, 2018

Distance and incredible women's beauty force you to rediscovery your own abilities. Sometimes when I am chatting with girls, I discover an artist inside myself. Girls inspired me.

Thumbnail of user juliusr32
GB
1 review
17 helpful votes
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July 14th, 2020

Believe me, its worth it. Why? Because i was blessed, i found my man, we have a nice relationship, which turned into a beautifull and true love. I admit chatin is not cheap, but every credit i buy is golden, because i get to write someone who loves me, and thinks about me. To all those who complain, you feel youfailed, because you stoped trying. I wish that more people in this site, would find happyness like i did.

Thumbnail of user julieg71
North Carolina
2 reviews
3 helpful votes
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March 8th, 2016

Easy to use and navigate. I met some cool friends and will date a few once I am free this summer. It is not too expensive... so that is nice for college aged people.

Thumbnail of user lamarr14
Israel
1 review
0 helpful votes
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December 27th, 2018

This dating app definite helped me get out of my comfort zone. Thank you for the opportunity, I will be forever grateful that this site provided a safe place for me to build confidence.

Thumbnail of user peterb448
Sweden
1 review
0 helpful votes
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July 6th, 2018

This is a nice dating site with beautiful girls who are positive and happy to chat. Even if you don't look for a serious relationship, I'm sure you will find this website very entertaining.

Thumbnail of user pratamap
Indonesia
1 review
0 helpful votes
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March 1st, 2022

Life is changed in a positive way after registering on dating.com. Now i am very happy that there is someone in this world who loves me and will always spare some time from her life to talk with me.

Service
Value
Quality
Thumbnail of user jasminer185
GB
1 review
9 helpful votes
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June 5th, 2021

I first joined Dating.com in December 2020 to help heal a broken heart.
I paid my subscription fee and at first it was very exciting when I was being contacted by loads of good looking men. Many of them were models and I just couldn't believe my luck!
The subscription fee would cover the bare minimal as many guys would send long emails, messages and videos. Every time these messages and pictures were opened, it would cost more money!
It spoke to a couple of guys on there called Fred and Anthony. Both fake profiles.
Fred kept making excuses about talking off the app and Anthony turned out to be gay in real life but yet he was pretending to be a heterosexual male to help the app make money by enticing lonely vulnerable women!
The men get to use the app for free and women have to pay to use their services!
How's this fair!
Customer services are rubbish and don't respond until a week later.
I joined the app to find my Mr right but the app is not interested in your happy ever after. So don't fall for the glossy adverts showing these good looking people. They're only there to act as eye candy and to entice customers. If you do decide to join,, it will be a bad decision as it will leave you broke and heartbroken.
Many of the free users will not want to talk to you off the app as they're already in relationships and will not meet with you in real life. Avoid at all costs!

Tip for consumers:
Avoid at all costs as it will leave you broke and heartbroken.
The men get to use it for free but the women have to pay a subscription fee and a money to read messages, email and look at pictures.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Jasmine,

Thank you for your feedback.

That's correct our site isn't free. But every credit spent on our site is used to support all of the departments that ensure you have a safe and enjoyable time on our site while being able to build a relationship with a special member.
Please contact us at support@dating.com to receive further guidance and assistance!

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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