• Dating.com

Dating.com

Write a Review

Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
See all photos
How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (59)
Thumbnail of user carters22
Sweden
1 review
0 helpful votes
  • Send Message
January 25th, 2018

I've been using this website for some time now and I don't really have anything bad to say about it. I don't really understand guys who register on the site and expect to find their perfect match in a day. I haven't found that perfect woman yet either, but I have no doubt I will one day. While there are plenty of other dating sites out there, this is one of the most intriguing ones I've found so far.

Thumbnail of user lindaw3683
Virginia
1 review
3 helpful votes
  • Send Message
October 11th, 2023

I found myself on their sites and I did not sign up for it. They stole my profile from another site and added it to 6 of their sites. I started getting all kinds of messages. They force messages that are fake and the free members especially the popular ones use email, presents, pictures and videos to get you to use credits and keep spending money. I was promised a life with this person and totally fell for him and I was totally heart broken and almost destroyed by what he did to me. His name was MARLON and he told plenty of lies and plenty of broken promises. These dating sites should be taken down and the operators sent to prison for fraud and include abuse of the elderly. I want a way to tell the world about these dating sites and someone should pay for this. He claimed to be police officer and then later an actor and then he settled on being a private investigator but of course he did not work for himself. BEWARE of this person he is good at lies and deception.

Tip for consumers:
I have been used and scammed by Marlon and these dating sites and I want my $8381.85 I spent on these sites on various credit cards fully refunded by certified check.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear User, we apologize for this experience. We would need to speak with you to better understand the situation you encountered. Please contact us at support@dating.com so we can help resolve this issue. Thank you.

Thumbnail of user sarataa
South Carolina
1 review
0 helpful votes
  • Send Message
March 4th, 2023

This is the worst dating site ever,a big time rip off,highway robbery,fake people and fake profile,spent so much time and money for nothing,i won't recommend to my worst enemy.Be aware of this guy,he calls himself Richard,a scammer.

Tip for consumers:
Customer service 0 ,they don’t respond to any calls from the phone number they provided on the site

Service
Value
Quality
Thumbnail of user lamiad1
France
1 review
171 helpful votes
  • Send Message
July 13th, 2020

This website is a scam. It's all over the Internet, it stinks!
To customer service: People will complain and you'll have serious legal issues. I don't get how people can be this stupid it's so obvious that the positive reviews are fake. No positive review is written in a correct English, exactly the same as the descriptions and messages of the fake profiles. Coincidence?

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Lamia,

Thank you for the review.
Let me kindly assure you that our site is genuine, we have a very strict Anti-scam policy and you can read more about it here: https://www.dating.com/people/#dating-securely
So if you experienced some issues, you can always contact our customer success team and they will be happy to help: support@dating.com
Reviews are being written by people from all over the world, so it isn't really strange for them not to be written in perfect English.

Thumbnail of user jiak5
Pakistan
1 review
9 helpful votes
  • Send Message
November 2nd, 2020

I would always recommend that dating.com, if someone ask me about the best dating community. Furthermore, those people who do not like it have no reason to test it by registering in it.
The site has plenty of amazing features and has about 24/7 admin support. He is always ready to welcome new members and according to my research, almost 10 new members join the site within one second. So, it is one of the growing website that has a huge potential of changing the other people lives.

Thumbnail of user conc9
Viet Nam
1 review
0 helpful votes
  • Send Message
November 30th, 2021

I know that there are many other dating websites but honestly, none of them are offering that much quality and pleasure, which dating.com is offering. The site has got real people in it that are always ready to talk and spare sometime from their life.

Thumbnail of user maryamh28
Pakistan
1 review
0 helpful votes
  • Send Message
February 21st, 2023

I'm an introvert who loves spending time with people. I met a guy on this app and we've been together for almost a year now. It's not like we can go on dates all the time, but we have an established routine that works for us. Dating.com makes it easy to connect with new people. I've been on a few other dating sites and the only thing I like about them is that they're free. With Dating.com, you can connect with someone and talk with him or her.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Your feedback makes us smile :) You are awesome! Let us know if you need any help.

Thumbnail of user davidf608
GB
1 review
10 helpful votes
  • Send Message
July 25th, 2018

I am pretty certain this site is not genuine. When I set up and paid the initial amount, the site tried to take money 3 times. Fortunately my bank seems to be aware of this site and after one payment blocked my card. Sending an sms does not help either as no replies are forthcoming. Be very careful

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello David! Thank you for your review. We sincerely apologize for any confusion that could happen with your payment.
As you left your Member ID I could find you in our system and saw that the charges you are referring to are the refilling of your balance. Our customer support team will be glad to provide you with additional details like account history and other information. You can reach us at support@dating.com

Thumbnail of user williamc4156
California
2 reviews
32 helpful votes
  • Send Message
January 28th, 2023
Verified purchase

These two sites have the same user interface and are run by the same organization. Both are a scam. See my review of datemyage.com. Stay away. There is a reason why Match Group, which owns many dating properties, will never buy dating.com. I have no proof of purchase because I learned my lesson on datemyage.com

Tip for consumers:
For paid titillation, use this site. For actual dating, use another site.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear User, thank you for leaving your comment. We are sorry about this situation and would like to get you through this issue and so we’d appreciate it if you could write back to us at support@dating.com.Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Thumbnail of user samuelb284
VE
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

In this Corona Virus crises, I can surely say that there is no one safe in the world until we take good care of ourselves. I have a girlfriend in dating dot site who is doctor as well. She was telling me about the tips and all the preventive measures that I should do to avoid the virus.
I am very happy that I have such a pretty and lovely girlfriend who always worry about my health. We normally talk in the night because she is also busy in the hospital in these days.

Thumbnail of user raymonds78
California
1 review
27 helpful votes
  • Send Message
February 21st, 2018

This site is a scam to get your money. All of these fake women chat you up and email you to get you to spend money for credits. I am a 63 year old man. There is no way on God's green Earth that women that look like models would be interested in me much less chat or email me with romantic intent. This is an evil site that preys on lonely people to rip off their hard earned money with zero chance of meeting anyone.

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Raymond! Thank you for your review. Let me assure you that our moderators constantly monitor our platform to make sure that there are no fake profiles available. You can view their videos, chat with them online and see them typing messages to you through the webcam, or agree on a date and meet each other.

Thumbnail of user carle77
California
1 review
3 helpful votes
  • Send Message
January 2nd, 2020

Dating.com which is also Amolatina.com is a total scam. There may be a few members who are real. But many are fake who will never show themselves on a face to face video call. They will never leave the site to pursue a real relationship but will only provide one excuse after another to keep spending more money to chat online.

They will ask for gifts that must be purchased through the site by credits. Of course when you calculate this credits used the gifts are overpriced. Most women will never talk via audio or video call. If one does communicate off the site eventually she will ask for money or a gift. Of course the money will be requested to be wired and no address to where she lives.

I have found that the women seem to have knowledge about you that has been shared.

I was able to prove one of the profiles was fake even though they swear all members are verified. Instead of refunding my money all of the credits used on this person was refunded.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Carl!

Thank you for your review.
I'm sorry to hear that you feel that way. Let me kindly inform you that if a member doesn't want to have a video chat, it doesn't really mean that such a member isn't real. For example, maybe he/she doesn't have a camera or isn't ready to have Video Chat at the moment.

We protect our customers from fake profiles, we have a very strict security policy and you can read more about it here: https://www.dating.com/people/#dating-securely
So if someone asked you for a gift/money, you can always report that member to our support, if that information is confirmed, that member will be deleted and credits that you spent on communicate with that member will be added back to your account.

So yes, members are verified, but it isn't possible to check EVERYTHING, that's why we have the Security Policy in place, in case such situations do happen.
We don't issue money refunds in such situations, it is written on the Dating Securely page. I hope for your understanding.
If you have any additional questions, please get in touch with our support and I'm sure we wil be able to assist: support@dating.com

Thumbnail of user pedrod8
Belarus
20 reviews
209 helpful votes
  • Send Message
January 4th, 2016

The ladies seem to be from all over the world as opposed to just one country or region. The design of the site is simple and easy to navigate. I started to chat with someone within a few minutes. I have tried a few other sites but this one has some future potential I will have to explore further. So far however I am very impressed as I can truly find anyone from anywhere here.

Thumbnail of user christianb132
France
1 review
1 helpful vote
  • Send Message
March 16th, 2019

Dating.com also uses an anti-fraud system that scams all existing profiles and alerts the customer support team if it detects a suspicious profile. The customer team also investigates reports of abuse sent in by other members who are suspecting someone is trying to scam them. Upon receiving notifications of suspicious profiles, the security team checks each incident and deletes and bans offending profiles.

Thumbnail of user ricardot67
Philippines
1 review
0 helpful votes
  • Send Message
November 18th, 2021

Literally man, there is no other dating platform or forum that offers that much of pleasure and fun that dating.com gives to its users. It has got amazing user interface and awesome graphics. I always love to have a video call with my girlfriend who is running a small pizza club in NY. I am planning to meet her and eat a pizza in her club. May be we have a pizza date as well.

Service
Value
Quality
Thumbnail of user akashhossin705
Bangladesh
1 review
0 helpful votes
  • Send Message
October 7th, 2023

A couple weeks ago, I downloaded the dating.com app on my phone and was instantly hooked. I love it! In a world of Tinder-like apps, the concept of dating.com is refreshing. Instead of swiping right to left, you can browse through a large number of potential matches. In addition, it is much more than just a dating app. It's a social network, as well as a place to network with people that you may not know. I've connected *******

Tip for consumers:
Yes

Service
Value
Thumbnail of user evgeniyam2
Hong Kong
1 review
0 helpful votes
  • Send Message
December 31st, 2022

Really a scam app. 100% disappointed. Minute you read profile this person text you, was 8 of of 10 such "coincidence ". Then they talk to spend your money. You are for WhatsApp suddenly all of them don't use) half of a day experience. 40$ to the bin

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Evgeniya. Thank you for your feedback and we are sad to hear you came to that conclusion. We do not allow any misuse of our platform and check the app daily to delete all non-reliable members. All our members are protected by the anti-scam policy. Please email our customer support at support@dating.com to resolve the issue.

Thumbnail of user vixlerisc
VE
1 review
34 helpful votes
  • Send Message
May 22nd, 2020

Almost all of my friends are using dating.com and they have never complain anything about the site. It has good user interface, the community is full of educated people who likes to talk on different topics. Even my girlfriend is an app developer as well, pretty impressive, haan.!
I used to talk with my friends and with my girlfriend on dating.com. We have a group and we often meet each other on weekends. Those who are fed-up with their lives or wives should join the community and have fun with new friends.

Thumbnail of user someshn2
Sri Lanka
1 review
0 helpful votes
  • Send Message
October 26th, 2020

The dating.com is an ideal dating site from numerous points of view like the genuine profiles and least paces of record creation. I have checked a few different locales of same specialty and found that they are loaded with trick and phony profiles.
On dating.com, you have more prominent odds of meeting some genuine individual who will wed you also.

Service
Value
Quality
Thumbnail of user shamsahj
TZ
1 review
23 helpful votes
  • Send Message
April 17th, 2019

So they are so good in charging your account... all is fake. I have registered in 10 minutes ago and got 50 mans online messaging me with all sweet words as if they were waiting for my registration. I spent $22 already and still i am being asked to pay more and more if i want to read messages.
If you message your contact they disappear straight away. After every 3-4 exchange message they ask you to pay.

Not recommended even to try

Thumbnail of user isabelm122
Spain
1 review
9 helpful votes
  • Send Message
March 15th, 2021

I been to dating.com and it's definitely to expensive to pay for felling in love. Love supposed be free and the guys definitely seems scheme. No last names, no exchanging phone number but you have to pay tons of many for a single message. I don't really go to dating sites to find a man and I been married 2, but we can't go out so I decided to give a try and that is definitely the wrong site for me to be on. The guy's are handsome but so do I consider myself a beautiful and smart woman and any guy would be lucky to have me.

Think 2 before getting to dating.com.

I have way more purchases then just one with PayPal and Appel.

Tip for consumers:
Just don’t spend lot’s of money for people you will never really meet in person, and don’t live in a fantasy that you’re paying for nothing.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Bell,

Thank you for your feedback.

Of course, love should be free and no one can ask for money for love. However, relationships always need investment. Everything you try to build in this world needs investment - and the amount of your investments increases your chances to build something solid. Just give yourself some time and your relationship will evolve - it's always the same for online and offline relationships.

Please contact us at support@dating.com to receive further guidance.

Thumbnail of user evgenik1
Bulgaria
1 review
21 helpful votes
  • Send Message
October 30th, 2017

Hello everyone,
Today I made registration on this website and the chat requests started immediately.
However, to start chatting you need to buy credits. I chose to buy 20 credits for 20$, however, when I bought 20 credits it turned out to be 150$ which is absolutely crazy.
Moreover, with these credits you can chat with a single girl only for 3 minutes.
Please delete my account! Not fair prices!

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hi! Let me explain that 20 credits can be used for 20 minutes of chat as it is billed 1 credit per minute. If you see the additional charges it means that most probably you enabled the auto purchase of credits so your conversation was not interrupted after 20 minutes. Please email our customer support or indicate valid member ID number to get clarification.

Thumbnail of user irvingn3
Hong Kong
1 review
0 helpful votes
  • Send Message
December 8th, 2018

This is all I needed. Finally place where I can be myself. Girls I liked all of my grown life are beautiful bit I never had any chances with them because I was afraid of rejection. On Dating.com I feel good and have made a real nice friendship with several girls. I found a nice girlfriend, took her to dinner already and know i hope we well continue are relationship.

Thumbnail of user anonymouss441
Philippines
2 reviews
27 helpful votes
  • Send Message
March 21st, 2019

Men and women tapped by the site to chat with paid members are very professional in making you believe that they are real in their intentions like face to face meeting, loving you very much, sending you recorded video but the same greetings for each video sent but they evade video chat, no proof of names given, emails, social media are forbidden, This is a fraudulent site and totally deceiving! They will attract so you will pay credits to continue chatting. Different people chat with you to represent the person in the photo you chose. They don't just rob you with money, time but can kill you with trauma and emotional pain. I kept a copy of all my experiences with this site. The site policy states that money will be refunded if complaints on deception are valid but I sent them several messages with details but they try to evade and play around my statements, I continue to pray for their souls.

Thumbnail of user randalake55
California
1 review
2 helpful votes
  • Send Message
September 15th, 2023

This is not a legitimate site. After five requests, they refused to delete my account. To confirm it's a fake site, use an outrageous photo for your profile photo. Do not mark any of the activities that you like. Do not write a word in your profile. Pick a ridiculous height and the oldest age. Mark that you drink and smoke frequently. Make it as ridiculous as possible. You will still be sent so called perfect matches. It's a big joke!

Tip for consumers:
Knowing that your profile will not be deleted after many requests.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello, and thank you for your rate! If you want to delete the account, you can easily contact us at support@dating.com Have you done it? You can delete your photos in "Me" section. Please contact us anytime to receive assistance.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

How do I know I can trust these reviews about Dating.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dating.com?