• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user nanayeta
Illinois
1 review
32 helpful votes
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June 1st, 2020

This site is a scam. Before you lose your money, ask the person you're talking to if they're willing to exchange emails or talk else where? They all will say " i want to talk here on this site". Maybe they won't say it the same way but they won't be willing to exchange info because whoever is controlling this site want you to spend money. When you start, you pay 20 cents per chat then it's 80 cents per chat. You lose your money VERY QUICKLY. And you don't go anywhere. I din't even have a profie picture or no information about me except for my name and age and I had so many people send me messages 2 minutes after joining. What a SCAM.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Nanayet,

Thank you for your review!
Maybe you haven't communicated with those members long enough? I'm sure you you communicate with them for a bit more they will be more willing to exchange personal contact details. 20 cents per credit is the special price for the first purchase of 20 credits, the regular price for 20 credits is 15.99 USD.
On our site, we have the Let's Mingle service that allows you to send messages to the whole group of people, so it isn't strange to receive a lot of messages even if you don't have any photos.
Our site is completely transp[arant in regards to prices, services, etc. We do our best to protect our customers.
So if something particular happened, you can contact our customer success team and they will do their best to assist: support@dating.com

Thumbnail of user jamesonb15
Philippines
1 review
3 helpful votes
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May 1st, 2022

I pay $8 so that I would be able to chat flexible with anyone in dating.com but I was charged again to talk to them if I paid $99 and I barely can even talk to anyone at all even when I paid for premium of $8

Tip for consumers:
If you're curious, don't. I was skeptical about the men and women on dating.com who are successfully rich and good looking. So why not give it a shot right? I paid $8 for premium as what it claims to chat with any to no limits. But as soon as i paid, i only have 20 credits so a few people to chat 1 sentence only and its done. $8 wasted. And their terms n agreements stated they will refund you fully but i get automated notification emails from them of nothing related to the refund :)

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Good day.
As far as we can see, there was only one 9.99 purchase on your account. The membership gives you an opportunity to start communication, however, to continue you need to purchase credit packages. We would be glad to help you once you reach out to us.
You can receive your refund via apple support.

Thumbnail of user firlirikitempodua
Indonesia
1 review
0 helpful votes
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February 26th, 2023

I'm not a big fan of the dating sites. I'm not really looking for a relationship or anything, I'm just looking to have good times with some people I know. That's it. This app has everything you need to make that happen. It's straightforward and easy to use. It's not going to get you dates, but it will help you find the people you want to get to know better.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! We are glad to know you are happy. We hope you continue enjoying the site!

Thumbnail of user gunrajb
Nepal
1 review
0 helpful votes
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May 7th, 2020

I really want to thanks a lot to the admin of dating.com for making such a useful site. It has changed my whole life. I used to live a broke life with a lot of fake friends who always try to use me. Even my girlfriend left me without any reason. But the dating.com has gave me the opportunity to change my life forever.
Its cost is economical and affordable and anyone can easily afford it. I have heard about a lot of dating sites who charge a lot but the dating.com site is perfect in all manners. I am addictive to it now.

Thumbnail of user susanw3578
GB
1 review
2 helpful votes
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August 27th, 2023

This guy called himself Williams, 53. Profiles says he is in the UK but he is a Brazilian. He is a scam, avoid him at all courses because I am a victim. Beware of any other so called "Popular Member", they are all scammers.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user advikl
India
1 review
0 helpful votes
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November 2nd, 2020

I think that dating.com is not for those who are very greedy and who are extremely conscious about their money.
They dating.com is for those who prefer pleasure and fun over money because it is highly addictive website and once you get in front of its gorgeous girls than you will forget everything else.
So, instead of wasting money on cheap websites, one should always prefer legitimate and real websites so that he may enjoy every penny of his money.

Thumbnail of user martyg36
Sweden
1 review
0 helpful votes
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December 16th, 2018

I've never dated online and didn't know much about it, but I wanted to go somewhere I would be sure to talk to someone interested in a serious relationship. And that is exactly what I found on this site, the process is ongoing and I enjoy it

Thumbnail of user braine4
Sweden
1 review
2 helpful votes
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June 20th, 2019

I love the dating.com site for several reasons: This is one of the sites you will manage to explore various events, meet with new friends you would never have come across, and come to know various places around the world. I advise friends to try it Now

Thumbnail of user minhn74
Viet Nam
1 review
12 helpful votes
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June 17th, 2021

I have several accounts on dating.com.
Bought many times credit and chat with my friend Bin Wu.
He gave me 11 numbers in 11 emails he sent.
But I can't contact him.
I also sent back 10 emails about my 10 contact numbers, but the system blurred or misplaced the number so he couldn't call me.
Is my Bin Wu a real person?
How can we read each other's contact? We spent a lot of credits.
Please support me

Tip for consumers:
Important attention, because I had a lot of money to buy credit and still can't get the contact number of the person I like. The system covered up the amount of us that I sent to each other.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Minh,

Thank you for your feedback.

I'm glad to hear you are enjoying our services! Please contact us at support@dating.com, so we would be able to help you exchange contacts with your friend.

Thumbnail of user phillipg63
Sweden
1 review
0 helpful votes
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November 11th, 2018

All my life I have been dreaming about finding the only person that I would call my second half. Even registered on Dating.com I never thought that it would actually happen. Now I know that miracles do happen. I feel extremely blessed to feel this way at this age. This site is really great.

Thumbnail of user marilinj
India
1 review
27 helpful votes
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May 21st, 2020

I am a member of the dating.com community for more than a year and I never had any issue with the site. They have fantastic admin support, who often give superb promotion codes and discounts on renewals. The overall site is straightforward to use and does not have any pop-up ads. The people are amazing and sensible. They do not disturb so much and are incredibly loveable. I think the admin has did a great job in reducing the lineless of those individuals who were about to commit suicide. The community is always ready to meet, whenever I want. We had dinner and part together. I am feeling proud to be a part of this community.

Thumbnail of user pamelab1755
Illinois
1 review
2 helpful votes
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May 22nd, 2022

First, most of the men are out of the country! You have to pay a monthly fee and purchase credits. This could cost you literally thousands of dollars. If you use this site ask the people you meet to take a picture with a daily newspaper showing the date and have them email you a picture so you can scan it to make sure it's not photo shopped.

Tip for consumers:
Have the person email you a picture to your email so that you can scan it to make sure it's a real person.

Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Pamela.
The cost depends on the services and packages you use. Could you please tell us why would you believe so about the members here? You can use the search option to find people from your location.

Thumbnail of user wilburm23
Sweden
1 review
0 helpful votes
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August 3rd, 2018

It was my first time on the site which i wasn't very sure if this could work. I'm glad i did it and now i'm very happy with a woman who changed my life! We are in love and everything is working great!

Thumbnail of user mamagdalenai
Philippines
1 review
8 helpful votes
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July 17th, 2021

It will definitely cost you a lot of money so you better be careful and do background check because there are fake profiles and so many chat bots. I have experiences with these two issues. Although a person is offline, emails and messages are still being sent. There are also messages from different persons who are exactly the same. The screenshots that I took was from a certain profile who uses the name of Gael and claiming he lives in Miami, Florida but in reality he is in Itu, Brazil. His real name is Rafael Stuchi Ferreira. He is not an architect but a journalist. I discovered this in his Instagram. There are also people that looks like one of their data in the profile was copied from the other, like in the case of David and Maximilliano. Also, a certain Dr. Julio got his images from Pinterest.

Tip for consumers:
Beware!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Good day!

Thank you for the feedback.

We are sorry to hear about such misunderstanding you've faced with. Could you pleae contact our customer support team, so we could take a look a bit closer and help?

Thumbnail of user marivict
Philippines
1 review
6 helpful votes
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May 29th, 2017

I am so glad to read messages from chat request. Members that i see from their profile pictures are seems so great. They are also seems so good because of the thoughts of what they wrote about themselves but sadly i cant reply to their messages because i dont have my money to pay the credits. Hope this site will become free. Thank you!

Thumbnail of user lisar581
Arizona
1 review
9 helpful votes
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July 14th, 2019

This is a scam, there are hired people to chat. They all use the same lines and once you purchase a few credits they auto renew you for hundreds of dollars. They refuse to deal with you when you call customer service. They took 597 Euro from my paypal account with authorization. I guess when you purchase any amount they renew you for the highest amount. ITS A SCAM!

Tip for consumers:
DO NOT USE EVER

Service
Value
Quality
Thumbnail of user darias16
Daria S. – Dating.com Rep

Dear Lisa,
We are sorry to hear about your unsatisfying experience on our website. We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. Please let us know if you have complaints about particular members or our pricing policy. We will be happy to address any questions via email support@dating.com.
Kind regards,
Daria.

Thumbnail of user bradleyw40
Sweden
1 review
0 helpful votes
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February 22nd, 2018

Dating.com have been kind of obssession of mine for a while and I've tried almost every single dating site out there. Dating.com is one of the decent ones. Haven't had any problem with the payment system or the video chat or anything which is rare. The girls are real and beautiful. Met one of them while on a business trip. Pretty real in person too. Not bad, definitely not bad.

Thumbnail of user dath7
Viet Nam
1 review
4 helpful votes
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September 7th, 2021

Its straightforward man, you simply need to make a record on dating.com and you will be welcomed by young ladies. After that you can have a decent talk with them. In case you are fortunate than you can turn into a beau of one of them or, in all likelihood you can ask another person.

One thing is without a doubt that you will consistently have a cheerful life after enrollment on dating.com.

Thumbnail of user zyairem
1 review
1 helpful vote
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September 24th, 2018

User friendly website. On my first date I found perfect match. Its so easy to communicate without hesitation which we normally found awkward in face to face meet. With this website help I found the missing piece of my life puzzle.

Thumbnail of user matthewv20
California
1 review
0 helpful votes
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February 6th, 2018

Thanks Dating.com found the love of my life. Wasn't sure about online dating have done it in the past and it was bad but you have save services. Met with a ladies and we talked on here for a while then started to talk on the phone then we met in person and hit it off right away.we have been dating a little over a month now its going great can't thank you enough.

Thumbnail of user oliverf31
Sweden
1 review
0 helpful votes
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May 2nd, 2018

I have been a member of Dating.com for almost one year. I haven't found any girl which had girlfriend material but I enjoyed plenty of good dates and met dozens of nice women. Conclusion: Absolutely good dating site and I think it may be the biggest I have found.

Thumbnail of user ngairefayd2
Australia
1 review
8 helpful votes
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September 16th, 2023

Most Mens profiles are Fake Accounts.
I proved it by chatting and because its very expensive I sent my email and phone to continue chatting to but his response was 'it's too early we need to chat more on here' ie website instead of the free one for me - that happened at three different profiles I was chatting with. That told me it was about MONEY

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it. Email us at support@dating.com. We'd love to explain to you how it works and it is worthy of having.

Thumbnail of user sandrak367
Lithuania
1 review
10 helpful votes
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May 6th, 2020

This dating website will take as much money as they can if you believe that all those "models/managers" are real. If I can I would give half of the star. Don't waste your time and money. This dating site is SCAM

Thumbnail of user naveeds11
Pakistan
1 review
0 helpful votes
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July 19th, 2021

Me and my friend, we both made account on dating.com. He made a girlfriend with in few hours and i am still looking for the best option.
My friend is so adjustable that he only need a girl, does not matter how she looks like but on the other hand i am still single even on dating.com.
But overall, I am satisfied with the services of dating.com.

Thumbnail of user mda118
Bangladesh
1 review
23 helpful votes
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June 17th, 2020

I think those people who are worried about their personal lives or they are worried that no one loves them. Then they should join the dating.com and see the magic happen.
I was so surprised when I saw that one of my friend who was not so social has made a girlfriend and was going for long drive. When I asked his brother, I came to know that he made the girlfriend from dating.com.
I think that the dating.com is doing a great job of at least offering individual to find the love of their dreams.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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