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Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.
This company responds to reviews on average within 2 days
Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now
Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.
These websites don't have "PARTNERS" they are all owned from one company, see th3e corporate address, Look at the Website user agreement.
If you look at the RAW MESSAGE, look at the ISP origins, if they are so legit, why do they use 50 different ISP, this means they could be from NIGERIA, PAKISTAN, CHINA and other NO LAWS AGAINST FINANCIAL CRIMES". Is it possible they could cut & paste "PROFILES" with different alternatives. Their are hidden operators, who will keep you chatting which costs you C$2.50 per response, While a third world country operator get about $0.25 US$. You will never get t5hem to meet outside the website and the operator can never answer a querstion about your city that cannot be Google? Use common Sense not your money and Disappointment
Tip for consumers:
COMMON SENSE, ask the person interested in, something about the city you both live in, a question that cannot be googled in 10 seconds. You will never meet them outside, because they don't exist in your city. Their Questions are endless, they make $0.25 US$ per message. Look at the Raw message in your email, if the ISP source is different in each email. you are a financial victim of fraud already US$ BILLIONS SCAM INDUSTRY!!!
Please don't disrespect love for a $$$. Dating.com + datemyage.com + travelmeetdate.com are all scam. I paid $400 on each site an I got answer... Members have profile on all 3 sites but 1 site he said he never travel on other site photo shows he visited Indian, Egypt, Paris, Hong Kong. Yes you can claim everyone lies... ok. Other member - on 1site he sex texting a girl he crazy about and at said time on other website message a girl who send him a kiss... that actually was funny... Anywat you may say men will be men :) but seriously how your members that are from USA claim they born and raised in the USA do not know English can't speak English... Had me laughing... what people do for money so disrespectful to love, to individuals who are sad and depress ashamed on you. Also non of those member will call you once you can't talk over phone or video chat forget it don't waste your money... I have many points but it will not make any difference as you scammer love to sleep on silk sheets rolling on money... God bless
Tip for consumers:
Fake website need to be find out and creators need to be brought to justice
There are another fake profile who asked his correspondents for real gifts and electronic presents. I am posting his photos here
Tip for consumers:
Fake profiles
Dear Tamara, Thank you for your feedback. We are sorry to hear you feel this way. I checked your screenshots, I'm afraid it did not show the clear violation of our rules. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please send the detailed email to support@dating.com.
This app works better than others, except all can see when you are there talking to others. I fell deeply in love, only to find out he's a catfish.
Hello! Thank you for sharing your concerns. Could you tell us why you've come to such a conclusion? Did something happen that made you think so? Could you please contact us with the details via support@dating.com. We will be happy to assist.
I joined to dating.com 3 days ago. Sytem is sending too many messages from different profiles. I have looked to "Work as" field of these profiles. There was writing lawyer, doctor, business owner. But their ages were 20 or 22 yo.
- Also, I have seen girl profiles who wrote to me from Prague. These girls were different girls and have different profiles, but their photo's background were same. I mean bed, carpet, sofa, light and other decorations were all same.
- All first messages were excellent and about love. I mean different profiles can't be write same type love messages. It can be automated messaging system.
- Girls seem very beatiful and sexy. Also photos are very professional. It requires professional photographer to take these shoots.
- All foreign girls was writing messages to me in English with excellent grammar. This was impossible...:)
- Some chinese black hair girls profile are showing "blonde" in about me's hair field.
- There are interesting many Chinese women profiles. Their profiles say that they are very rich and have their own business, they have many villas, more then 500 employees. When I checked a Chinese women's profile, they were business owner and very very rich... :) (Chinalove.com website is working with same software and same database as dating.com)
Website software was good..
Dear Hakan,
Let me kindly inform you that a lot of members attend professional photo sessions before activating their profiles on our site. Also, some of them use translation services to communicate on the website. Nevertheless, please send us links to profiles you experienced issues with to support@dating.com and we’ll personally check them for you.
Kind regards,
Daria
I am a newbie in Dating.com, the site is very inviting(the logos, the pictures, can create your profile and add picture as many as you want) It might be a good apps for people who can afford it. However, for a person like me with budget restriction and looking to connect with other people, create a bond and friendship, this app is not for me. Within a week since I started, I enjoyed chatting with few of the members (2 in particular) I am not sure if he/she is a real person or a fake profile ( I cannot judge). However, per chat will be charged and I spent more or less USD200. And when I purchased a credit (4×), I recieved a notification that it was successful but it never updated my number of credits. I sent an email to support team 2x and never recieved any response even to acknowledge my message and I also sent a message to their whatsapp. I decided to stop and request to delete my profile. Sent an email again to support team. They really need to improve the response time and customer service.
Hoping support team can assist me with my email.
Dear Member. Thank you for your feedback and review. We are sorry to hear you had billing issues and could not assist in a timely manner. Due to the high demand of incoming requests and emails, our customer service department tries to reply as soon as possible. We can also recommend using live chat support or calling us at +1 (800) 665-7633, so we can assist you immediately. Feel free to reach out to us anytime.
Its a good site I would use it again its a well thought out site and good service I really liked the constant updates that had been provided to me it kept things interesting I like this site.
I find dating.com fake and phony indeed because I just think it's a fraudulent website to scam people on this website and I believe they want to catfish everyone on this website and using fake phony profile's of the ladies and I really don't think they are just on here for a serious relationship I believe they are on here just to play with your emotions and playing games with you and wasting your time and money for Nothing to get absolutely Nothing at all but disappointments. AND feeling like a piece of trash so anyway dating.com is fake and phony and you can't get any worse than that I'm afraid and they probably pay the ladies money just stay online and communicating with men on this website for a living is probably what they are doing because they are always online 24 hours a day seven days always online every day and it's really really boring and it's just a money making machine this website is and it's a big big scam and everyone knows it and the world knows it so website is fraudulent and it's absolutely Nothing but garbage anyway. And another thing too is that I keep getting multiple messages from ladies of this website and false Notifications and you can tell the messages are absolute Fake because why on earth would anyone would send messages like that to a complete stranger and it's a computer generated messages that I'm receiving from Fake phony ladies and I don't even use this website so it's all Fake phony and this website is Not even real at all and I wish I could give dating.com a zero stars but one star is the lowest you can get and I'm afraid you can't get any worse than that I'm afraid.
Tip for consumers:
Yeah please don't use this fake phony fraudulent website because they will suck you're money out of your $#*!.
Dear User
Thank you for sharing your dissatisfaction with us.
We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
If you find such profile, please reach out to us at support@dating.com
The Company says that their goal is global relations which for me is something amazing. But for brazilians like myself is totally beyond expensive. I find someone nice there and I wish I could talk more to him and it's so unfair that If you find someone nice and if the person is real, because they are always confirm that everything is real in this site. So why do I have to pay the same amount of my rent here in Brazil just because I want to give It a chance? I spent money that I don't have just to give it a chance. At the end I don't think your goal is global relations I think the goal here is money. I understand that charging can provide a better offer. But you have to think it over specially now in this pandemia we are living. Every Company is giving discounts and low prices. And your site is something people are looking for this time at home. But I don't know why you don't realize that the biggest relationships apps are most part free. And I repeat I understand charging is important but whatbyou are charging is beyond normal.
Hi Aryane!
I agree, our app isn't the cheapest. But we are doing our best to make it worth the price. On our site, you can feel protected and successful in your search! We are constantly developing our services to provide our customers with the best experience possible.
But thank you very much for your comment, we will consider changing our prices in the future. For now I can suggest you to purchase larger packages of credits, it will allow you to save a lot of money and use services for much longer.
All profiles are fake. Law enforcement will soon be involved for fraud. None of the people are real.
Tip for consumers:
I want ALL of my money back.I suggest you refund every dollar.
Hi there! On our app, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com.
I'm Tracy.im 48 years old.
My experience.
Romano 49 emailed me. Professing love and romance and wanting me to accept gifts and roses.
I was able to read that email. But it cost to email back. I emailed admin and after Romano had sent me some 280 emails ( which were partly blocked and blurred out) admin agreed to me sending him one free email.
So I did. Included a email address. Messenger address. And mobile phone number. And explained I didn't have $2300.00 to read and respond to 280 emails or send multiple gifts.
And said please email me message me or call me.
His response.
And I quote.
"No. It's absurd talking love on the first call. A rose is a beautiful thing and takes many years to flower. ".
Followed by a prompt to the payment page to pay subscription fees.
( Found it odd I was able to read his reply when it was clearly stated I only had one free email send message).
So. At 208 emails every 24 hours and eight gifts/roses every 24 hours that tally's to $*******.00 a month.
When we could have been emailing 280 times a day for $29.00 unlimited a month with Optus. Including messenger.
I received 1563 emails. In total.
It appears to me the scam is in the subscription. 3 to 7 years at $*******.00 a month tallies to the kind of money you'de own a house with. Don't plan on wasting my sizeable inheritance on a dating site when I can pay $29.00 a month unlimited with Optus out of my weekly income.
I read the first two lines in the emails. About half had a partial about half had nothing.
But very much snail pace. Very much minimum 2 years.
I plan to buy my first home. And new car. And have a secure medical fund.
And provide for my disabled son's future.
As I said. Tens of thousands of dollars in costs. It's a scam when the man has recourse to contact you and refuses to use it. No. Won't be subscribing.
Dear Member,
Thank you for your feedback. I apologize for any inconveniences you encountered and sorry to hear you had unpleasant experiences.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
You can find it here: https://www.dating.com/people/#dating-securely
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). I believe your issue has to do with the fact that you have simply spent your credits on the services. Please email us at support@dating.com and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.
I like this site, it is very good, and you have a good chance on it, i had a nice dating experience, you can find your disired partner without any probleme, and you will pass a good time
This is a scam. The confirmed, popular people are working for the site ( donot know about all but I dated a guy named 'Adrien' who never wanted to share any personal details after 16 months of dating, though he wanted me to chat with him 24/7. What he wanted is to send letters. Just chat with him any how. He was so in love with me, he was too sensitive I was so stupid to trust him and fell in love with him and i lost more than $50,000 for chat with him in this site( to refil again and again). I sent him my infor with a gift so we can call. He always gave different lies. I was too blind and now I am ashamed of what i did. The site, they did not want to do anything for me as it is not considered as a normal scam. I am so mentally depressed and taking counseling for what happened. Please do not trust people here.(there could be good people too, but be careful) I do not want any other woman/man to suffer like me. Please be care of your self. Use your brain. I know there are official places to complain and do further investigation on this, and i will file a claim when i am confident back with my mentality.
Tip for consumers:
Dont use this. please. even if you are a millionaire , please you can find love somewhere else, not here
Dear Rani
Thank you for your review and your feedback.
Please note that your communication is secured by our Antiscam policy and you can submit your complaint, by attaching the ID number of the member, screenshots of the communication where the member breached the policy, and the time/date of correspondence.
Once we receive all information, we will start a deep investigation and update you about the outcome. Feel free to reach out to us: at support@dating.com. You can also call our customer support line.
We are looking forward to your response.
Thanksgod I found Sitejabber and all the reviews about Dating.com. I decided to look for reviews before paying. It was very suspicious about all the men with Premium accounts that were writing to me. All of them handsome, wealthy, romantic. Well, I'm not 15 y. O. anymore neither desperate, I knew they were fake. The messages I received were nonsense, cheesy, American guys writing bad English (I'm not native and I notice when someone else is not by the way they write) and all of them seem to be created by the same person. Reading here about the high costs of sending and receiving messages and all the services they offer made me write to Dating.com support to request to delete my account. Because if you suscribe using your Google account it is impossible to delete it through the website - they ask you for a password that does not exist! That was 2 days ago and there's no answer. Live Support does not work, you can't write to them through the website. I can't even delete my photos, only leave them there as "private", because there's no way to delete them. I demand now that my account is deleted immediately and you do not use my photos for anything because you sell your services using fake profiles. And please, Dating. Com: don't tell me that you got better offers for me, I'm not interested. Using fake accounts to make people pay for your services is a scam. I can't imagine how many people is now having emotional problems, desperate for love and you take advantage of them.
Look what people says about Dating.com in https://www.reddit.com/r/OnlineDating/comments/j5vbo3/datingcom/
Tip for consumers:
Using this site you will support a company that fool its users with bot profiles. Not recommended.
Dear Daniela,
Thank you for taking the time to write this review. I'm extremely sorry that you didn't give us a chance to use our platform. As you mention, you have doubts about some profiles on our website using fake photos or providing fake information. Please provide us with the links to the profiles of those members and explain why you think the profiles are fake. We do not want to see any profiles providing fake information on our website, and we would be happy to take measures against them. More information about our policies is available at: https://www.dating.com/people/# dating-securely
We are able to cancel your membership or delete your account at any time. You just need to send us an email at support@dating.com or give us a call at +1 888 980-9710.
You also mentioned that you weren't able to delete your photos. You can easily delete them by pressing the x sign at the top right corner of the photo.
I hope we managed to cover all your questions and concerns, and we will look forward to having you back with us.
On this website I met the love of my life. It started like a casual relationship but gradually turned out to be a serious one.
I've been on Dating.com for some time now and I enjoy how easy they have made things for people who want to get started with online dating.
I met lots of interesting women. One of them is my girlfriend we are together almost 3 months. For me its been the best dating site out there.
There's always someone out there for everyone! I found her! You all can find her or him! Just be honest, communication is key and persistence!
Its a nice website. For now the people i spoke to were always friendly and polite. You can easily find and engage with your matches.
Take time to get to know online members, before you meet them. Try talking and text first. There are many really nice, good hearted people..
Finally met someone really special and it's like we've known each other a long time which is perfect and what I was looking for.
Loaded with fake profiles designed to make you through the nose for credits. I chatted with about 10 women none of which were real.
Hello Jay! If you chatted with a user who seems to be not genuine, please report him/her and we will take immediate actions.
Please do not fall for this app! People on here pretend to be romantic towards you so you can spend all your money but it's empty promises.
Beware!
* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Jessica,
Thank you for your feedback.
Could you please tell us what did exactly happened? Please contact us at support@dating.com. We would be happy to assist.
People please do not waste your money
Their profiles 90% are fake and well trained members pretending that they are looking for a partner.
* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Elza,
Thank you for your feedback.
I am sorry to hear something made you think of our website that way.
Could you please tell me what did exactly happen? I would be glad to assist you.
Looking forward to your reply.
Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.
Hello Kesh.
As you know, everything has to be in accordance with international law and security for all of our members, which is one of our main goals. What do you mean by operators? You can find here a lot of friends or a special one! We do our best to make sure all members are real, and we do not tolerate any fake profiles. So in case, you believe any profile is fake, please do let us know at support@dating.com, so we could check and advise.