• Dating.com

Dating.com

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Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
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How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

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customer service (59)
Thumbnail of user ceejayg
Philippines
2 reviews
33 helpful votes
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May 13th, 2019

The profiles are fake. They are people who works for the site. They chat with you thinking they are the ones on the picture and make you spend money. They would arrange a meet up but they dont show up then they make farfetched excuses why they were not able to show up.

Tip for consumers:
My member id is *******4531. I am not making this up to ruin the site. I want to tell the world the truth so people will not be scammed. My sister was scammed as well as my niece's friend. They spent a lot of money on this site for nothing. I took my picture and profile down because I dont want to be part of their scam. After i replaced my profile with the words that "this website is a scam" they deleted my profile.

Service
Value
Quality
Thumbnail of user darias16
Daria S. – Dating.com Rep

Dear Ceejay,
We closely monitor for any inappropriate behavior to ensure nobody is using our international dating platform to make a profit. We intend that every member using our services does so having a genuine and sincere interest in finding their match. We would like to address your concerns, so I kindly ask you to contact us via email at support@dating.com or by calling at +18889809770.

Thumbnail of user marryc14
GB
1 review
0 helpful votes
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March 14th, 2019

Dating.com app (and site) has a lot of different features, for instance, members can enjoy a live streaming service. Also Dating.com has a simple layout of the app and the site which makes it relatively easy to navigate and understand where is what. Oh, and make sure to test out the matching and search features to see if this platform is right for you. Because over the years, this dating site has honed its premium matching and communication tools to connect individuals across the world.

Thumbnail of user gloriceld
Panama
1 review
18 helpful votes
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July 18th, 2018
• Updated review

When you sign in for the $2.99 promotion,, according to Dating.com, you will have only that charge, then suddenly a lot of messages start popping up and they charge you infitinity times because they said that you agreed to pay $15.99 everytime you get the $2.99 promotion.
BE CAREFUL they do everything to defend that.

And yes it seems there are a lot of fake profiles.

Now I paid $15.99 3 times plus the $22 for a new credit card as I report this company for fraud

Do not waste your money and time!

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello Gloricel! Thank you for your review. We provide all information about possible additional charges. Have you tried contacting our support team? Our managers will be glad to provide an account history explaining every charge. You can reach us via email and over the phone and via Facebook and WhatsApp messengers.

This site is a spam
July 16th, 2018
• Previous review

I only paid $2.99 and I got charged 3 times $15.99 without my approval, plus I had to block my credit card, paid $21.99 to get a new card, spent in fuel to changed all direct debits I had from the card this site charged me... I contacted many times, sent emails, and nothing happen, nobody answer. Be careful as they are a rip off and a scam company... nobody answers in the customer service

Thumbnail of user stevenc1557
Pakistan
2 reviews
6 helpful votes
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September 7th, 2021

We all suffer a lot due to pandemic, personally my love died due to the corona virus and after her I was so upset. Last month, I joined the site so that I may be able to replace the gap that was created due to her death. I am happy that the dating.com community is helping me in lowering my stress and moving on with new courage.

Thumbnail of user sikanderk3
Pakistan
1 review
4 helpful votes
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June 27th, 2021

There are a few group who are not content with the dating.com stage. It is on the grounds that they need to have an actual connection with their accomplice however taint the dating.com is just contribution the internet dating stage, where a couple of fortunate individuals will actually want to meet their accomplice.

In this way, I figure one should accept it's anything but an internet dating stage and ought not anticipate an actual connection with their accomplice.

Thumbnail of user peterm285
Greece
1 review
18 helpful votes
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August 28th, 2017

Long story short: beatifull women are sending millions of messages want to get in relationship to you but when you reply to them none of them is really giving any contact info to meet just keep you busy talking and paying through credits (that mean around 20 per 5 messages...) so you are been warned...

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hi, Peter! We would like to inform you that even if our members cannot give their contacts in the chat this service through our customer care department. Please email suppoer@dating.com for more information.

Thumbnail of user efib1
Greece
1 review
3 helpful votes
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January 15th, 2023

Dating.com is not worth your time or money. Fake profiles and unhelpful customer service. Even tho you provide info about the fake profile they expect you to become their detective. No professionalism whatsoever! You get no refund when you want out. I don't recommend this app to anyone! DON'T WASTE YOUR TIME AND MONEY!

Tip for consumers:
Even tho you provide all the info from the fake profiles help is still not provided from this site, they just don't care!! Don't waste your time and energy!!!!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Efi, We are terribly sorry to hear about your situation. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. We are looking forward to your response. You can send us an email at support@dating.com, you can be sure that we will look into your complaint in a short time period.

Thumbnail of user yaminh
Bangladesh
2 reviews
0 helpful votes
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February 3rd, 2022

I am going to marry my girlfriend this weekend. I am very thankful to the admin because of him I am going to marry my love. Without the site, i was so alone and now I am living a happy life. Thanks a lot admin.

Service
Thumbnail of user georgem1297
Kenya
1 review
0 helpful votes
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October 8th, 2020

If someone is looking for an ideal love partner than I would recommend dating.com. It is because of its various features plus I have a great experience with the site.
In the start, I thought that I was wasting my time and money on it but later I found that all the profiles are real and the girls really want to spend time with me.
So, I asked them to meet me in real so that I may spend some private quality time with them and have few words with them.
They met me and gave me the love of all time. So, the dating.com is the real and legitimate site among all other dating websites.

Thumbnail of user abdulnasser076
Sri Lanka
2 reviews
0 helpful votes
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October 7th, 2023

I'd been back and forth on using dating sites for a while.
In the end, I chose to give it a try, and I'm glad I did. I was able to find a guy in my area that I really liked. In fact, we're still together and we met on Dating.com.

Service
Value
Quality
Thumbnail of user man79
Netherlands
1 review
1 helpful vote
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September 7th, 2021

Very bad site! Before you know it your credits are gone! Plus all people look like models. Sending you mails several times a day. 10 Credits for every email you send. 150 credits for €59! Per month. Yess, you can add 20 credits for $20! That is 2 emails

Tip for consumers:
Don’t sign up!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello there!
Looking good is a natural human desire. No one can be prohibited from being a good-looking person. You can be as well! You can use chats as well, which is only 1 credit per minute!

Thumbnail of user randolphh39
France
1 review
0 helpful votes
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May 31st, 2018

I Had a really good experience on this site. I did meet my wife on this site It took me about 6 months and going out on several dates with women to find the right person. Just be patient with it and the site will throw some good matches your way.

Thumbnail of user altont12
Canada
1 review
0 helpful votes
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September 2nd, 2018

I have found Dating.com to be a very active dating site. It was actually much more than I initially thought it would be and I am therefore very pleased with the results. But now that I have met someone through Dating.com there is no need for me to utilize the site.

Thumbnail of user onixm1
Romania
1 review
1 helpful vote
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July 26th, 2023

I paid 34.51 Euros for a subscription and after 14 hours I couldn't read the replies I received in the chat because the app didn't let to until I didn't pay more money. I do not recommend, it's the worse experience I have had till now.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! I believe your issue has to do with the fact that you have simply spent your credits on the services. Please email us at support@dating.com and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Thumbnail of user sameerh5
Singapore
1 review
37 helpful votes
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August 9th, 2020

Seriously Man, I have no idea why people are talking $#*! about the site that has changed the life of number of peoples. Personally, I know a lot of person who are living a happy life. They have found their love from dating.com.
Almost half of the my friends were singles but one of them who is an IT guy registered himself on dating.com and then he started dating some girls. After a while he married to someone and invited us on his marriage ceremony.
In that ceremony he told that he found his love from dating.com. Since then I joined that site and I have made a lot of friends in the site. Almost all of them are very funny and co-operative.
I am very happy that I joined the site.

Thumbnail of user carlat94
Canada
1 review
18 helpful votes
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June 9th, 2020

People on the site are not real. It's a money scam to lure in desperate singles. In the picture I uploaded is proof men I thought were real are fake. They are all sending the same messages. Fake site don't waste your time with their robots!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Carla!

Thank you for your review.
I checked the screenshot that you sent and I can see that messages are all different, only the beginning is the same. "Hello Dear Friend" is simply a greeting, there is nothing strange if several people are using it. On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com.

Thumbnail of user stefv2
Switzerland
2 reviews
6 helpful votes
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April 15th, 2016

If you ask me whether I could ever dream of finding someone I could fall in love with at this site - I would say "no" for sure. But this is real. I am the one to confirm that. Now I am the happiest person ever! :)

Thumbnail of user liamw26
1 review
0 helpful votes
  • Send Message
March 13th, 2019

I would happily recommend this site if you are looking for a genuine and reliable dating site. I have met some wonderful people through the site and I have been impressed with the matches that have been selected for me. The customer service division has been exceptional and very efficient and helpful. This is a very professional site and their aim is to find a compatible partner for you. Keep up the good work Dating.com

Thumbnail of user fabianaa7
Brazil
1 review
0 helpful votes
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November 14th, 2021

I am very happy to be part of dating.com. The site has got plenty of things to offer and above all it has real profiles that always love you back.
Furthermore, the romantic songs section is very amazing and we often love to hear amazing music.

Thumbnail of user yassirs
Morocco
1 review
0 helpful votes
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August 27th, 2020

Life is not complete without a life partner and Dating.com is offering a splendid platform to find a true love of life. I was living a loneliness life a few years ago but my life changed after the registration on dating.com.
First of all, I would like to say thanks to the admin for making such an excellent website for people like us. Secondly, I appreciate the community members that they are very funny and highly cooperative. I asked a few girls but they refused me after a few attempts I was successful on one gorgeous girl who is now my wife.

Thumbnail of user emilp21
VE
1 review
0 helpful votes
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August 20th, 2020

I used the other dating sites as well but they were very expensive and most of their profiles were fake but in the dating.com. I do not find a single profile that is fake, all the profiles are real and they are very friendly with the new members.
I personally enjoy my time spent on the website.

Thumbnail of user nicholasg31
Netherlands
1 review
0 helpful votes
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August 6th, 2017

I have used this site for a while now and know first hand it's genuine. Though finding a girl who is right for you is no easy task. She may look good - but you will have little in common as the culture is so different but I think the site is great and I have been having good success

Thumbnail of user rlbandara222
Sri Lanka
1 review
0 helpful votes
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October 7th, 2023

I needed to find a good dating site. I am a good-looking guy and I wanted to meet a good-looking girl so I could date her. I needed something easy to use and that was not too selective. I wanted to be able to try out things and not have to pay for anything. I found dating.com and I am so glad I did. I tried it for free and I was getting the hang of it and was having fun.

Tip for consumers:
I can’t tell you how thrilled I am to have discovered dating.com – and it’s not only because I’ve been using it for the past couple of weeks and have been able to meet some great people! There are so many reasons why dating.com is the best adult dating site on the web. For starters, the site is completely mobile-friendly, making it really easy to use whether you’re on your phone or your computer.

Thumbnail of user rajeevb11
India
1 review
0 helpful votes
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July 23rd, 2020

I met different people both online and offline and found that people are only looking for free things. Or they want quality services on cheap rates.
I think that the dating.com rates re very economical and they are not charging any extra fee to their clients. I am one of their long term client and I have made a lot of friends on the community.
I am running a small pop and I want different dancers for different parties. So, I asked different members of the community to be a part of my team.
I am very happy that dating.com allows me to improve my business as well.

Thumbnail of user levig17
Sweden
1 review
1 helpful vote
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January 6th, 2019

Dating.com is just as professional as its members are from the simple sign-up process to the easy-to-use interface, accurate matching system, and committed team. Dating.com platform caters to the cream of the dating crop and helps thousands of singles find love every month.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

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