• Dating.com

Dating.com

Write a Review

Overview

Dating.com has a rating of 2.1 stars from 1,188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 681st among Dating sites.

  • Service
    261
  • Value
    261
  • Quality
    257

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 3.2%
Positive
1
Neutral
0
Negative
30
432
See all photos
How would you rate Dating.com?
Top Positive Review

“I think dating.com and datemyage have the same customer servicce”

Range R.
9/18/24

Guys I need help with my confirmation email, pelase send it immediately so I can finally chat with my partner! I really likke your websites and i want to use it like NoW! I just wantto chat with my partner because we schedule it evry friday when she's not working, time is runnong out so help me now

Top Critical Review

“Very unhappy with the service”

Anna Carolina M.
10/25/24

Hello, I am Carolina and I am looking for a husband. So far, it has been a rip off, we ladies have to pay for kisses, emails and viewing profiles. Paying for stuff is a job for men. Men pay for sex and love, women give the same for love and security. The world is like that. Tired of doing lame personality tests, proofing my picture and asked to pony up money for premium services. All these sites are a sham.

Reviews (1,188)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (59)
Thumbnail of user tobya24
India
1 review
1 helpful vote
  • Send Message
June 22nd, 2018

Dating through online service is getting a lot of advantages: you can date with several girls at the same time, no emotional tension, no obligations and as a bonus you can visit different part of the world... I prefer dating.com at the moment.

Thumbnail of user astride
Malaysia
1 review
15 helpful votes
  • Send Message
June 6th, 2018

A total scam, you wouldn't want to get your money gone! And its ridiculous to even pay for texts! I tried it for 1st hour and before I even get my profile up, I get blasted with lots of message and mostly from super freaking hot guys! Not to mention that 1 of the guy actually commented on how lovely my smile was, and I haven't even put up any profile picture! Its a good thing I decided not to pay anything!

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello, Astrid
Sometimes people are not ready to move to new platforms so fast. Our site is convenient in terms of communication means, customer support and users verification. That's why if you think that the user is not real, please report him and we will check him immediately.

Thumbnail of user elenag80
RU
1 review
10 helpful votes
  • Send Message
September 29th, 2019

My first day I payed 2.99$ on the site and I made a video how I deleted a mark that I don't want that they take my money next month cause I felt that something wrong with the site. In some days I get that it is site with fake people and then I decided to delete my account but I couldn't cause last step doesn't work. I made a video too. And what we think
In one month they stole my money. 9,99 $ now I blocked my card. I'm so upset cause we can do nothing with this. I'm try to do something that this site will be blocked in Russia but I am not sure it will be easy.

Thumbnail of user darias16
Daria S. – Dating.com Rep

Dear Elena,
Let me clarify for you that the box you left unchecked is meant to disable/enable auto-refill of credits on your account. In the screenshot, it is stated that the membership renews until you cancel. In order to cancel, you need to contact Customer Support. As far as I can see your membership has been already terminated. In case you have any remaining questions, please let us know via email support@dating.com.
Kind regards,
Daria.

Thumbnail of user suhaila12
India
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

The dating.com is the king of the all different courting class website. It has obtained the fine programs amongst all different web sites and it is very handy to use.
The profiles are actual humans and they are usually prepared to assist their buddies in one way or the other. I have a right pal who is constantly equipped to assist me in all of my affairs.
She is so lovely and smart and I have in no way viewed any female like her. I hope all of the different individuals are having correct time in the web page as well.

Thumbnail of user mursaleenh
Pakistan
1 review
0 helpful votes
  • Send Message
August 24th, 2020

I have never faced any issue while using dating.com. The site is authentic and is extremely affordable and it has got plenty of useful options that make it one of the leading site in entire dating category.
I stated dating a girl on dating.com about a year ago and we both fell in love with each other. So, we wanted to meet each other but there were some problems that we both have to face.
I asked admin for it and he told me the possible solution for that. I am very thankful to the admin that if he would not help me at that time than I would have lost my love who is my wife now.

Thumbnail of user micahp18
Sweden
1 review
0 helpful votes
  • Send Message
June 28th, 2018

The quality of women on Dating.com were the best of any sight I had ever been a part of. Unfortunately, no matter what dating sight you use, you will always run into people that do not have good intentions; that is LIFE! The dating sights can't weed that out. However, I believe there are more people on here that know what they want and are here for the RIGHT REASONS! I luckily found one of the good ones here, on Dating.com.

Thumbnail of user markj398
Thailand
1 review
10 helpful votes
  • Send Message
August 16th, 2018

They stole 15.99 5 times over a 2.50 chat credit, I worked with Interpol on child trafficking Division and Special Branch, I wont just be writing letters and E mails, I will find you personally and there will be a reckoning, Understand this

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello, Mark. Please contact our support team (support@dating.com) with this payment issue.
Our team will be glad to provide you with the breakdown of your account activity and explain everything.

Thumbnail of user greed11350
Texas
2 reviews
2 helpful votes
  • Send Message
September 24th, 2023

What they do is get profiles or gorgeous women from around the world… when you communicate, they give vague answers to specific questions about where the are from. I finally caught on. When you want to continue a chat, a request for a "higher level" of communication pops up…that's $49 or so.
I uploaded several photos of myself for my profile and none could/would see them.
I asked one about Brazil where she said she was from but could not tell me what city she was from or anything about Brazil….I speak portugués so it wasn't a language barrier. Avoid this site… there may be a few real profiles but few and far between.

Tip for consumers:
I want a refund

Value
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user sams1768
Canada
1 review
2 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

You pay to join. To respond to messages you have to pay more. The moment you join, they have fake people to message you just so that you can pay even more! I love have they use fake model pictures. Worst scam ever! Need to report to my credit card company.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello and thank you for your feedback. According to the policies of our site it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Feel free to send us the questions and profile links on support@dating.com

Thumbnail of user sara74.gergis
Sweden
1 review
0 helpful votes
  • Send Message
August 20th, 2023

Within ten days, I send messages to customer service and they do not respond to me in order to cancel my account. Worst service. Popular members are employees who are there to make you pay and never want to talk outside of the site and want virtual gifts in order to earn money for the site.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear User, we are truly sorry to hear about your situation and would like to provide any possible assistance to you with it. So we would appreciate it if you could write back to us at support@dating.com. We look forward to hearing from you!

Thumbnail of user isaacb38
Georgia
1 review
0 helpful votes
  • Send Message
August 21st, 2017

This is a best experience I've had is with a dating. At first I thought this site was too good to be true, was so happy when I discovered it is every bit as amazing as it claims to be. They have amazing customer support and the women are gorgeous

Thumbnail of user asylaiz
Kazakhstan
2 reviews
9 helpful votes
  • Send Message
April 9th, 2021

It's absolutely fake website run by scammers! Fake people, fake photos. I cannot even delete my photos and account, it's not possible. And I'm 100% sure that they are going to use my pictures as a bait to another people. Can't believe that I was that stupid for paying them!

Tip for consumers:
No one shouldn’t be using this website if don’t want to be fooled

Products used:
Buying credits for messages

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Asylai,

Thank you for your feedback.

I am sorry to hear you think of our website that way.

Could you please tell me what did exactly happen? I would be glad to assist you.

Looking forward to your reply.

Thumbnail of user carolt537
Kenya
1 review
2 helpful votes
  • Send Message
July 19th, 2020

I am running a small IT company and a lot of my friends told me about dating.com. I thought that they are using some kind of bots to reply messages and their profiles are fake as well.
But one proper inspection and critical analysis of their profiles I found that they are totally original profiles and they are not using any kind of bots to reply messages.
Since, then I am their regular client and I have made number of friends and some friends took my digital media services as well. So, I have made a profit from the community as well.

Thumbnail of user ivav3
Croatia
1 review
27 helpful votes
  • Send Message
June 4th, 2017

I think this is scam. No man wanted to give me his e mail address, they just wanted to talk on the site. They act like they dont have Facebook neither LinkedIn account. Believe me, they cheat people and it is enormuosly expensive. We should call the police.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user taylors770
Utah
1 review
2 helpful votes
  • Send Message
February 15th, 2023

For sure a scam. Don't waste money here. Immediately upon making an account you are spammed with hundreds of fake users trying to chat, but wait it costs credits (money) to chat. They obviously hire people to pretend to be "real" users so they can get your money.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Taylor, I am sorry to hear you felt this way. We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we try to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a credit refund through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team:
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We are looking forward to your email at support@dating.com

Thumbnail of user pedroh46
Sweden
1 review
0 helpful votes
  • Send Message
April 9th, 2019

I sincerely believe this app is the best out and really puts you in a position to meet someone you might not have ever gotten to. I did see her before we met online but if it werent for this site... we probably would have never really met!

Thumbnail of user stuartr55
1 review
1 helpful vote
  • Send Message
September 30th, 2018

People you need to be active on your account, talk to others who try and talk to you, good luck. I have worked really hard to find the right person for me, and searched through hundreds of people, don't be afraid to take a chance.

Thumbnail of user shorifa1
Bangladesh
1 review
31 helpful votes
  • Send Message
May 7th, 2020

"The Dating.com is one of the best and highly effective social website. I am its regular user and I have been using the site for 8-10 months. I have never found any issue in the site and infect the community is highly qualifies and well-educated. Whenever, I stuck with any issue, I send a ticket to admin and they resolve the issue within few hours.
I have made number of friends on Dating.com and we use to share our views on different topics. Normally, we have an educated discussion with the flavor of bit of a romance. Personally, I like to spend my time on dating.com due to its user friendly environment and supportive community members. I am extremely happy to be a part of dating.com

Thumbnail of user arikkiia
Sri Lanka
1 review
1 helpful vote
  • Send Message
July 13th, 2020

Sir, I can't reveal to you that the amount I am dependent on dating.com. This site is contaminate my life and I truly prefer to invest energy in it. The site has astounding UI and it permits its individuals to have video assemble and meeting conference with each other's.
My better half is likewise one of the most good individual in the site. She is so dapper and I truly prefer to visit and call with her. I imagine that dating.com has changed my life completely and I am upbeat that I am a piece of dating.com upheaval.

Thumbnail of user nm.sai2511
Viet Nam
1 review
0 helpful votes
  • Send Message
October 7th, 2023

The top of the list in online adult dating is dating.com because of its legit services and real profiles. Yeah, sometimes they do not give you promo codes and you have to buy the full premium package but believe me they are the best in the market. On other hand there are also so many niche sites that focus on their sub genres such as cuckold, threesome, bisexual.

A lot more than just your average site these days use tags like hotwife or lolicon for them guys since it allows others who join up with him/her to view any photo which includes a description (if he's into porn) where we'll be sharing what does this lady look sexy nude style etc. A great deal of sex content can easily be found at our category called Dating Content by popular search engines while all models wear cute costumes if desired!

Thumbnail of user sophiar18
Singapore
1 review
13 helpful votes
  • Send Message
October 21st, 2017

Why are there profiles with different names and age but same faces on uploaded pictures. 1 from USA and 1 Slovakia. Rip off! All messages from this guy is via email so you need to buy credits that are sooo expensive! 2 emails cost 16 USD dollars. If i didnt see the other profile I would have been fooled longer. Don't play with people!

Service
Value
Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hello! We approve the members to make sure that no one is misusing our platform and this situation looks really shady.
Please help us to protect the rest of community by reporting these members to customer support (support@dating.com)

Thumbnail of user noahs43
Sweden
1 review
0 helpful votes
  • Send Message
January 22nd, 2018

It has the easiest user interface out there, I found my love of my life there and I love her so much, i would definitely recommend it to anyone out there that wants to meet someone good, they make you take a long test but its so they can put you with people compatible with you.

Thumbnail of user mirr7
Indonesia
1 review
0 helpful votes
  • Send Message
September 8th, 2021

Those who are struggling hard to get a girlfriend and they are unable to find a girlfriend for themselves than I will suggest dating.com to them. It is an online dating website that offers online dating services. Personally I am using site for more than a year and I never have any issue on the site.

Thumbnail of user mehvishs
Pakistan
1 review
0 helpful votes
  • Send Message
July 6th, 2021

Genuinely man, I have never seen somebody electronic dating neighborhood by then abundance amazing, absurd and decent like dating.com. Customers bear the entire day, consistently chairman control yet the manager clear up burdens two or three minutes. I bear going through some portion issues or I arrived at the manager. He quickly tended to my trouble now since over I started the usage of the webpage online without scoundrel anybody empiric issue.

Thumbnail of user desmondk5
GB
2 reviews
34 helpful votes
  • Send Message
April 9th, 2017

Same girls as on Asiandate, they all recall me aside from one girl who is sharing her profile. That happens a lot with both sites. Same deal wont develop only interested in chatting. You can dress it up anyway you wish but its a corrupt site with the men as the fools who spend trying to develop. The girls will not accept its cheaper to actual fly to the country in question and met them than spend $500 or so on pointless chat. Even suggest metting in a Police station, bring your passport along and they still claim oh i dont feel safe. You get the picture your more than likely chatting to man or some other, they cant met you as they are someone else. Scam site delete am post your comments. Ignore the postive ones the site places them here.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 2 days

How do I know I can trust these reviews about Dating.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dating.com?