David's BridalReviews 223

I had a great time at David's Bridal today. The dresses are beautiful and the staff are so sweet, kind, and helpful. Everything was top standard, noting was trouble, and everything looked lovely. It was hard to pick my favorite but it was found they do check you measurements and all, they will change the color if needed and style to what you want it to be. The one I found was strapless but they gave my sleeves which didn't look the best so it was changed to look at straps then the back of the neck which looked lovely. By saying yes to the dress you fine they take a picture with a sign saying 'I found the one' then a picture with the members that came to help. After all they take the measurements to get your right size and will look for everything to help as much as they can. It was not much of a high price either. I can just say that David's Bridal is a very great store to look for any dress, shoes, and so.

I ordered a dress shipping was off so it never came and they said it came one day but it came almost a week later. Customer service is horrible when trying to return. To exchange you got to spend more money to even exchange! I will literally die before ordering at David's bridal ever again!

My soon to be daughter in law purchased a dress from David's Bridal in Montgomery, Al. The young lady who originally helped us was great, but that is where it stopped. The day of dress fitting was a nightmare. The young girl who came in to assist with the alterations didn't act very professional and was more concerned with with what every stitch would cost extra. The day of the last fitting was last Saturday and it was a complete nightmare. The seamstress was a much older lady and stated she didn't do the alterations on the dress that were already done (only one side was done) so who did them? We never found that out. After two attempts to fix the mess she said she had done all she could do. We asked to speak to the store manager and asked for a refund for the alterations that had been done but incorrectly. A huge run around. A text was sent to corporate and as of now we haven't heard from them. We would highly recommend that you not used David's Bridal period. We now have to take the dress to another seamstress for her to try and fix this mess. My daughter is getting married soon and she will have 2 dresses, but they will not come from this shop.

I bought my wedding dress from David's Bridal in June. The dress was beautiful, except the beading on the bodice that were coming off. In August I took it in for alterations( hem, sew in straps, but buttons on for the bustle) and I picked it up in September. I got married in October, and on the day of my wedding I found straight pins in the dress that were left from the alterations. Come to find out they never hemmed my dress! I tried the dress on the day I picked it up. The lady told me everything was fine and I wasn't poked by anything, little did I know I should have looked for straight pins, I've never had anything altered! When I went back to David's bridal after the wedding they basically told me that I'm lying and won't do any type of refund for the work they didn't complete! I have pictures and 9 people that can vouch for it! Completely outraged! I would highly recommend staying the hell away from David's bridal!

I came to the David's Bridal in Sunset Hills, MO today with an almost impossible task: finding a bridesmaid's dress the day before my sibling's wedding. The women running this store honestly saved the day for me, and perhaps the big event! Lisa and Kiera were incredibly friendly, helpful, honest, and thorough. I cannot thank them enough for their customer service, it was above and beyond all expectations!

Not good experience with the corporation of David's Bridal after receiving my daughters dress In the mail and it not being what my daughter thought it was. Mellissa at the Paducah, KY location was very helpful and made us feel better, she was very helpful and tried to find my daughter a dress that might work for her. She tried really hard to find the right dress, but she did not find what my daughter was wanting. She then showed us bridesmaids dresses of 5 different styles that my daughter could get for her wedding. I would recommend Melissa helping you if you go to David's Bridal in Paducah.

Sandra was very accommodating made every one of my request happen. Top notch service thanks again Sandra

My mother purchased a mother's 3-piece set. My mother became very ill and literally lost 50 pounds in the course of 3 months because she was dying after we purchased the item. I called David's Bridal to see if we could exchange the dress for a smaller size and because it was outside of the return window they couldn't and wouldn't do anything. I was very disappointed that they couldn't help me. I understand they have a return policy, but I wasn't asking for my money back, just a simple exchange. It wasn't like she changed her mind about it or lost weight on purpose. They showed no compassion or sympathy for my situation and didn't want to help in any way. I will never go back to this place again.

Wanted to give a shoutout to the ladies at the hampton location, Especially Natasha. Always eager to help and very professional.

I went into David's Bridal in Glen Burnie to help the grandmother of the bride find a wedding ensemble. Tirenioluwa greeted us with a smile and such positive enthusiasm, our shopping experience was pleasant and memorable. She asked us what we were looking for and proceeded to show us many options. Tirenioluwa made sure my elderly mother was seated to prevent exhaustion and raise the bar on our happy experience. We found what we were looking for with ease. I will encourage others to come to David's Bridal in Glen Burnie, especially because of Tirenioluwa, a knowledgeable and caring consultant.

I went to get my homecoming dress and my sales associate Ana, was very helpful and kind. She helped us find me the perfect dress and made me feel very nice!

We stopped at the David's Bridal on a lark. I mentioned the place to my fiancee as we drove by in Portage, Michigan. I had been looking on-line at a particular dress but hadn't take the time to visit our local store in Peoria, IL. When I walked in to the store, I had no idea what to expect since my first wedding was in 1982 and this, my final wedding, was not a traditional purchase. Holly J approached me as I walked directly to the rack where the online dress was hanging. We had a brief conversation, she took me to the fitting room and then stepped back to listen. The color of the dress I had admired did NOT look good on me at all. She listened to my comments, made a suggestion, found another dress which was similar in style, a much better fit, and I really liked. Holly J. Gave one more suggestion, again based on my critique and comments as I viewed the two dresses I tried on, and brought me a third dress.
Long story- I loved the second dress and with Holly J's knowledge and comments, I purchased my wedding dress, on a chance walk-in, while on vacation in Michigan. I don't understand why so many people are so negative. Please, look up Holly J. In Portage, Michigan.
Melissa

If you want your wedding dress ruined, by all means, let davids bridal touch it. If you want to feel belittled and unappreciated, go for it. Save your time, money, and sanity and go anywhere else! I was charged more than the price of my dress to have it ruined and made unwearable without hundreds of dollars of repairs from someone I could trust. I was blamed for their poor work and they had the audacity to try to get me to pay for further alterations through them. Then rushed me to sign to take my dress. Working on getting a refund which they keep fighting because THEY MAKE YOU PAY BEFORE THEY RUIN YOUR DRESS! Then they tell your bank that you authorized the payment. What a clever way to cover your tracks David's Bridal. Don't fall for it.

The customer service was terrible from the start of our journey. The attendant they assigned us in the first appointment to find dresses was shoddy to say the least, she wasnt helpful or forthcoming with information. The second visit to try on dresses was not any better and we had a new attendant. Once ordered the dresses were late by over a week and lost in the store for days while they took their time helping me to get them.
Would not recommend to anyone for their services, i bought my wedding dress from a private seamstress, she was less money and better quality and great customer service.

They lost one of our bridesmaid dresses. Told us it was on it's way in August. In September they said it was shipped in July but returned undeliverable. All the dresses went to the same address so that makes no sense. They didn't have the same dress anymore so we had to accept a substitute in the same color, 2 sizes up. Then they charged us for the more expensive dress and the nearly $200 to alter it. In store service couldn't help at all. Said we had to call customer service. Customer service doesn't answer the phone. Literally have tried 5 times and been hung up on. I tried texting and have been waiting for a response for over 8 hours. Horrible, horrible customer service. The replacement dress should have been sent free along with a voucher to cover the alterations.

The manager and sale assistant at the West Palm Beach Store were amazing! I called from MD and needed a dress that they had in stock. They immediately grabbed my size and shipped it to me. It arrived the next day! I would absolutely depend on them for future business from many many miles and states away!

David's Bridal made my friends wedding dress and it was absolutely stunning. It was a last minute order as the initial designer disappointed but the outcome was marvellous.

Buy from David's Bridal if you want a trashy bridesmaid dress. My bridesmaid dress arrived and I could immediately tell it was CHEAP. The material feels cheap and "plasticky". Also, the dress arrived wrinkled beyond belief but you're not supposed to iron it. Steaming doesn't begin to help. I wish I had time to send it back.