Deluxe | Hosting

It's going on almost a week and the email server is down? Really, I could replace my computer the next day

DeluxeHosting provided me with great support and helpful tips when I most needed them. I really appreciate it!

Was a LiquidWeb customer for years, and they were awesome... however, when LiquidWeb divested itself of all their basic-plan customers, my business was sold to DeluxeHosting. Everything was fine for a bit, but after I renewed by yearly hosting subscription, things started going awry. First, fetching mail [via GMail client] from the main domain account stopped working... opened a support ticket, was told repeatedly that it was a high priority, 2 weeks go by, and not only do I not receive any updates, but when I [repeatedly] engage support, they just have no idea why this stopped working. OK fine, I create additional mail accounts instead of using the main domain email account's "catch-all" and I'm back in business. Then about a week later, each of the email accounts I created mysteriously disappeared. Opened a support ticket, told them to send updates to my GMail account (cause, my domain-based emails disappeared). Was told repeatedly that this was a high priority, and TWO WEEKS LATER, I get a mail from some company called "JumpLine" telling me that they had no backups for the email accounts on my domain. Two weeks is not high priority, and is a completely unacceptable response time. OK, I re-create the handful of email accounts, and use completely new passwords, each being 30 characters long and consisting of upper-case, lower-case, numbers, and special characters. Less than a week later, and each of my domain-based email accounts disappeared again. I send email to Deluxe's support, asking to speak to a senior manager, and get an immediate response. Tell the senior manager about my troubles, and explicitly tell her that either security at Deluxe is terrible, or someone AT Deluxe is purposely sabotaging my account... and she does not even respond. Send one more email saying that if a customer accuses their company of sabotaging their own customers, I would expect the company to defend itself and assure their customer everything was on the up & up... and again, no response at all. With 10 months remaining on my pre-paid hosting plan with Deluxe, I transferred my domain to another hosting provider. I would avoid doing business with Deluxe at all costs.

I call them and have issues resolved very quickly. Could not ask for a better team to work with. I've moved my domains to them.

Transfer was quick and painless. Their tech staff is always helpful for me and they solve all issues which occur from time to time.

I can honestly say my experience with Deluxe Histing has been mostly positive. They are not the cheapest solution but you get what you pay for.

As a podcaster it's increasingly hard to find solid hosts who don't throttle you. They've been great and easy to work with.

My music ecommerce site runs great on their platform. Super easy to install WordPress and WordPress does my backups for me. Zero problems.

I am quite the newbie to all of this and the support getting my website up and transferred over was phenomenal. Highly recommend these folks! Thanks!

I don't think there is any better hosting solution out there. Excellent customer service they provide!

In terms of value for money, this is the best I've come across. DeluxeHosting is helpful for me and they are polite. Prices are not high.

I am very pleased with their service, very kind and professional. I recommend DeluxeHosting. Don't look further, they are best choice.

Spent at least 30 minutes on hold on the phone before speaking to a live person. Terrible, terrible customer service!

Customer service from DeluxeHosting is excellent and their quality hosting service is to my liking. Haven't got a bad thing to say about them.

This hosting provider solves issues fast. Less waiting time. They really know what they do. Recognize the problem fast.

Just wanted to thank the support team. They were a great big help in solving my issue, quickly. They did a great job.

DeluxeHosting is just the thing for me - they are pretty descent! They are good for either small websites and projects or big ones.

Stability and reliability are important items of DeluxeHosting company. They have no downtime and prices are competitive. Use them with no doubts.

Quick response, the technicians always ask the right questions and patiently listen and fix issues very fast.

Very good responses and I have been very happy with the overall service. Have no downtime.
I like them.

Well my page loading is very fast. That means their data center is very fast and modern.
And it's amazing.

Well, I've had no issues whatsoever which makes me a very happy customer.

Keep up the great work, DeluxeHosting.

I'm very happy today, DeluxeHosting helped me with issues and I had a great customer service.
They know their work well.